Less Annoying CRM Reviews & Product Details

The interface is very clean and appealing, making it easy to learn and use. I rely on it daily to track a wide range of details for my life insurance clients, health insurance clients, and for general office tasks. Whenever new features are introduced or I have questions, customer support consistently proves to be outstanding—always helpful and friendly. Review collected by and hosted on G2.com.

I do wish there were a simpler way to automate messaging to clients without having to rely on an external program that requires an additional payment. However, to be honest, there isn’t much that I dislike overall, and the things I appreciate about the product definitely outweigh the negatives. Review collected by and hosted on G2.com.

It is very intuitive and easy to use. When comparing it to other CRM systems which advertise they are simple to use for small companies, it was like night and day. Review collected by and hosted on G2.com.

It is hard to believe. I have been using it for several months now and there is nothing that I dislike. There are actually many features that I found that I wouldn't even have thought to ask for. Review collected by and hosted on G2.com.

LACRM is very intuitive. No special training required. Customer Service is very responsive. Review collected by and hosted on G2.com.

My only complaint is that the contact names are separate files from the company file. Consequently we have a lot of files. Review collected by and hosted on G2.com.

The absolute best part of LACRM is their customer service! Review collected by and hosted on G2.com.

The only downside I experience is really due to us using it slightly outside of it's scope, it does exactly what it is supposed to do when using it as a CRM. Review collected by and hosted on G2.com.

I love LACRM because it is very simple to use and has everything our business needs. All at a very low cost to our company. Being a small company we don't want to pay large fees for features we won't use. I love the repeating feature on the calendar. I love the Pipeline features, group features and the activity documentation. I can tailor it to our specific needs. Review collected by and hosted on G2.com.

I haven't really found anything that I dislike regarding this product. Review collected by and hosted on G2.com.

Very logical and easy to learn how to use. Provides me with what I need each day. Enables me to keep info or files attached to a contact or company for easy and quick retrieval. Really love their forms feature. Best of all, my webmaster said it was very easy to integrate the LACRM form within my website. Review collected by and hosted on G2.com.

There are some features that I would like to see. It is not a matter of dislike. Just waiting for more features that are coming in the future. Review collected by and hosted on G2.com.

- The product is very intuitive and easy to use

- All the features you actually need, none of the marketing BS that other CRMs promise

- Single price point, very easy

- Customisations are very powerful, despite its simplicity it can be adapted to your particular circumstances very easily.

- The level of customer support is fantastic. They're a real team of people, you can ask them questions and they'll respond like real people.

- The name is fantastic, and perfect compared to all of the other CRMs I've used. Review collected by and hosted on G2.com.

- There was one (minor) feature that was missing - the ability to @ my colleagues; I mentioned it in a feedback form and got a response from the team acknowledging the gap and giving me a work-around (this is more of a positive I guess!) Review collected by and hosted on G2.com.

I like the simplistic design. So many CRM software systems contain way too much fluff and do not concentrate enough on what is important, which is customer data. Very easy to input details and can even be connected to email systems to help with email marketing. Review collected by and hosted on G2.com.

I really have no complaints or dislikes. This CRM is perfect for me and out operation. Review collected by and hosted on G2.com.

The team at Less Annoying CRM (LACRM) are absolutely focused on providing their users with an efficient, minimalist, highly usable productivity tool for a fraction of the cost of bulkier, more bloated CRMs. Review collected by and hosted on G2.com.

The contact page could use some cleaning up: the graphics are large and take up too much visual real estate, and the emphasis is on providing spaces for information entry rather than contact details, Not a huge quibble by any means. Review collected by and hosted on G2.com.

I run a small online business with the help of a remote, dispersed team, and LACRM has been a cornerstone of our operations for over 15 years. Unlike businesses with traditional "sales funnels," we rely heavily on long-term relationship-building. Our customers naturally come and go, as their need for our services is driven by external factors outside their control—and ours.

LACRM stands out because it’s not designed exclusively for "salesy" businesses. Instead, it accommodates our unique approach, staying out of our way while consistently delivering reliable performance. Features like robust export/import functionality and the ability to merge contacts and histories when needed have been invaluable.

What I particularly appreciate about LACRM is how their development priorities and values align with ours. Their system is customizable, but not excessively so, which keeps it intuitive and minimizes frustration. They focus on simplicity and functionality, a philosophy that keeps costs down for all of us while ensuring the tool remains effective. LACRM is proof that less can truly be more. Review collected by and hosted on G2.com.

I genuinely can't think of anything that's missing or problematic right now. If I do, I'll update this review! Review collected by and hosted on G2.com.