Follow Up Boss Reviews & Product Details

I like how Follow Up Boss keeps everything organized in one place. It makes it easy to manage leads, track conversations and follow-ups, monitor agent activity, and keep lead stages current. The Zillow integration is also really helpful for our team, since we can manage Zillow leads and track their progress directly within FUB without jumping between systems. Review collected by and hosted on G2.com.

One thing I dislike about Follow Up Boss is that some reporting and integrations can occasionally be confusing or not reflect updates right away. At times, we need to contact support to troubleshoot issues, especially with Zillow integrations and reporting. It would be helpful if these areas were more seamless and easier to manage. Review collected by and hosted on G2.com.

I love Follow Up Boss as it is a lifesaver for our real estate team, allowing us to tailor it to our needs. The reporting features are fantastic, and the ability to leave notes and send messages throughout the team is invaluable. I also love that all of our contacts are in one place, and we can categorize them and make smart lists for efficient calling. This helps with call cadence, categorizing lists, and prioritizing by stage and source. The initial setup was very easy, and my previous experience with it made the transition smooth. I even have a Follow Up Boss T-shirt and hat! Review collected by and hosted on G2.com.

The only request I have is batch texting. Review collected by and hosted on G2.com.

I love Follow Up Boss because it categorizes our leads, sets tasks with reminders, and integrates with our other platforms. I find the tasks and smart lists particularly helpful, as they let me know exactly what to do each day and help me prioritize my follow-up calls. I can efficiently categorize leads into different stages and sources, which streamlines my workflow. The initial setup was easy because we had a lot of support and training. Review collected by and hosted on G2.com.

So far, I like everything, the only request I would have is mass text messages. Review collected by and hosted on G2.com.

I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication processes effectively. I like how easy it is to track conversations and follow up with leads, which enhances my productivity. The integration of Follow Up Boss with other tools such as my phone dialer, email client, and messaging apps has significantly improved my communication workflow. I appreciate its user-friendly interface that made the initial setup a breeze. Additionally, I transitioned to Follow Up Boss because it offers better integration and smoother communication compared to other products. Its reliability and ease of use are evident in how it consistently keeps my communication streamlined. Review collected by and hosted on G2.com.

I find the mobile app to be occasionally slow, which can be frustrating. Additionally, the contact search functionality could be improved for better efficiency. Review collected by and hosted on G2.com.

I use it to organize my database, stay in contact with people, set reminders, and keep my deals organized, among other things. It really feels like my whole business is in one app. Review collected by and hosted on G2.com.

It does not integrate with my cars bluetooth. Review collected by and hosted on G2.com.

I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call communications. The software is so easy to use on both computer and phone app. Also, our customer service rep did a great job implementing and onboarding myself and my team. My team uses this software on a daily basis. Review collected by and hosted on G2.com.

I wish that notes could be treated as actions. There are times when I communicate with them face-to-face. Review collected by and hosted on G2.com.

I found the platform easy to use and straightforward to understand. The range of automations available was impressive, offering a lot of flexibility. I also appreciated how well it integrated with other tools, which made my workflow much smoother. Additionally, the customer support team responded quickly whenever I needed assistance. Review collected by and hosted on G2.com.

One aspect I did not appreciate was that the platform is very much focused on real estate and isn't really suitable for other industries. However, since our use case was specifically for real estate, this limitation never posed a problem for us. Review collected by and hosted on G2.com.

Follow Up Boss is a strong CRM choice for real estate agents and teams who want a reliable system to manage leads, automate follow-ups, and improve conversion rates. It is especially valuable for agents who generate online leads and need a structured process to track and nurture them. Review collected by and hosted on G2.com.

While it excels at lead management and follow-up automation, it does not include built-in transaction management, so additional tools or integrations are often needed. Review collected by and hosted on G2.com.

As a REALTOR®, staying organized and on top of leads is crucial, and Follow Up Boss delivers exactly that. The platform is intuitive, fast, and incredibly powerful. I love how easy it is to track conversations, set reminders, and keep all client info in one place. The integrations (email, texting, calling) work seamlessly, and the mobile app ensures I never miss a beat when I’m on the go. Review collected by and hosted on G2.com.

The price could be better and have lower prices for new users or longer trial period Review collected by and hosted on G2.com.

I like the integrations with major platforms for visibility. It helps me understand what the client activity is and streamline communication between platforms. Follow Up Boss had better integrations than BoomTown. Review collected by and hosted on G2.com.

The fluidity of moving between groups organized by stage or source could be improved. I wish there were saved groups that are easy to toggle back and forth, including saved filter settings. Review collected by and hosted on G2.com.