It's been two months since this profile received a new review

Amilia Reviews & Product Details

Amilia is all-in-one solution for businesses looking to generate more revenue through their classes, services and activities and increase engagement with their programs. Serving communities all over North America, we’re changing the way people do things like online registration, manage their memberships, collect information via forms, streamline their operations and even sell branded merchandise on their website. Amilia is all about helping organizations use cloud-based software to improve their existing workflow so they can thrive as merchants on the web.

Seller

Amilia

Discussions

Amilia Community

Languages Supported

English, French

Product Description

Create an ecommerce platform that will make life easier and more productive for social organizations of all sizes, setting them up with e-stores so they can connect with their clients and grow their businesses.

Overview by

Natalie Lodolo

Pricing

Pricing provided by Amilia.

Essential

Starting at $99.00

Per Month

Enterprise

Starting at $499.00

Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Amilia Media

All the data your need on your clients in one place!

Manage everything from staff assignment to facility schedule and time slots in one place.

Weather you have 2 or 2000 people registering at once, Amilia can handle simultaneous registrations.

Keep track or all your facility schedules

Customize Amilia to work the way you do.

Our store can be easily integrated within your website.

G2 reviews are authentic and verified.

Here's how.

EliANA C.

Administrative Director

Small-Business (50 or fewer emp.)

5/5/2025

"Impossible to cancel the subscription"

0/5

What do you like best about Amilia?

Nothing. The company works to make the company siign to the plataform and after refuse to cancel when it do not works like promisse. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

The company works to make the company siign to the plataform and after refuse to cancel when it do not works like promisse.

They give a free trial for 6 months and when you try to cancel they still keep charging Review collected by and hosted on G2.com.

Wil M.

Owner

Small-Business (50 or fewer emp.)

5/25/2024

"Impossible to cancel account and stop billing"

0/5

What do you like best about Amilia?

They were eager to help get the account set up and get billing started.

Now I understand why. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

I originally signed up for Amelia to launch a summer camp but due to unforeseen circumstances we wont be able to move forward with the camp. We were planning to launch it next summer instead though as we've got everything ready to launch and were planning on using Amelia to do so.

I've been trying now for two weeks to cancel my account. Each email I send is met with a response that a "customer success" agent will reach out. It has been two weeks now and I still havent heard from someone. I'm about to get billed AGAIN for something I no longer need.

Pretty sure at this point that their strategy is to postpone cancellations until they can milk as many billings with unhappy customers as they can.

Brilliant way to burn bridges and insure that next year we'll be looking elsewhere for another platform to use. As a member of a wide network of community initiatives I'll be making sure to warn as many people to avoid this platform as I can. Review collected by and hosted on G2.com.

Michael D.

VP, Business Development

Wholesale

Mid-Market (51-1000 emp.)

8/4/2023

"Comprehensive platform"

5/5

What do you like best about Amilia?

The wide range of abilities that Amilia offers is something I sincerely love. It offers an integrated approach that successfully responds to the needs of varied organisations. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

It doesn't provide enough sophisticated customization options, which limits how easily it may be modified to meet certain needs. Review collected by and hosted on G2.com.

odai a.

General manger

Small-Business (50 or fewer emp.)

4/11/2023

"Good product but needs more attention for the UI/UX"

4.5/5

What do you like best about Amilia?

The huge number of activites that you can find a lot of memeberships and things to do, and the purchase process is not that complicated. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

The UI/UX is not that intractrive or engaging when compared tio the level of technology that we have now. Review collected by and hosted on G2.com.

Thearith S.

Designer

Information Technology and Services

Small-Business (50 or fewer emp.)

8/7/2023

"Gold!"

5/5

What do you like best about Amilia?

Amilias collection of reporting and tools provides invaluable wisdom into organisational performance enabling knowledgeable decisions based on the analysis of data. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

Due to the excessive amount of steps needed to enter activities, I find the procedure to be rather taking time. Review collected by and hosted on G2.com.

Casey S.

Superindenent of Marketing and Communication

Mid-Market (51-1000 emp.)

1/4/2022

"Smart Rec by Amilia is worth a look!"

4.5/5

What do you like best about Amilia?

1. Modern customer-facing storefront and easy website embedding

2. Ease of Use, not too hard to learn

3. Multilevel user and administrator levels

4. Great customer support

5. Constant stream of updates, ever-growing Review collected by and hosted on G2.com.

What do you dislike about Amilia?

1. Smart Rec is seemingly a newer offering in the Recreation profession.

2. There are some limitations in terms of reporting that is frustrating

3. Only one option for online card processing (CardPointe)

4. Printing reports are ugly aesthetically, and often formatting struggle to fit on one page Review collected by and hosted on G2.com.

Recommendations to others considering Amilia:

Couple with ActivityMessenger.com Review collected by and hosted on G2.com.

What problems is Amilia solving and how is that benefiting you?

1. Customers are using their online accounts more and more

2. Any time of the day registration and purchases; inhouse registration is way down

3. Custom rental contracts built and invoiced through Amilia

4. Great integration with other marketing software like ActivityMessenger Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/6/2022

"Amilia has helped streamline our registration process!"

4/5

What do you like best about Amilia?

Signing forms electronically makes our registration and classes run so much smoother! Review collected by and hosted on G2.com.

What do you dislike about Amilia?

Some of our older clients find it hard to navigate the website. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

1/4/2022

"Yes"

5/5

What do you like best about Amilia?

How user friendly that it can be. I enjoy how responsive their staff is as well. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

I do not like how many steps are needed when inputting activities. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

1/11/2022

"Senior Administrative Assistant"

5/5

What do you like best about Amilia?

The intuitive process and the ease of the sofware. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

Some of the reporting but I see solutions in the near future! Also the daily reconciliation I have to do for my account department. Review collected by and hosted on G2.com.

Brian S.

Small-Business (50 or fewer emp.)

5/21/2018

"AMILIA - Huge improvement with registration and account management "

5/5

What do you like best about Amilia?

There is a lot to like about the AMILIA software but so far the best part has been the attentive customer service and support. They have been amazing. The detailed financial reporting has been a close second. Review collected by and hosted on G2.com.

What do you dislike about Amilia?

There is always room for improvement, having an online function for attendance of an activity would be first on my wish list. Review collected by and hosted on G2.com.

Recommendations to others considering Amilia:

The onboarding and training is very comprehensive. I had Naomi walk me through the entirety of the program and she helped me with the problems that were unique to our business. These sessions were recorded and sent to me for review later.

The financial reporting is amazing. Creating ledger codes and being able to have complete data on our programs has improved my business planning a ton!

The layout of the store is basic but effective and my customers have really appreciated the ease of use and the ability to fill out our forms once and reuse them for many programs.

The heart of my AMILIA experience has been the people from AMILIA that help along the way. From my initial demo to onboarding, to the daily questions I ask of the support team; every person has been professional, knowledgeable and eager to help. I cannot say enough about the service we have received from them. Review collected by and hosted on G2.com.

What problems is Amilia solving and how is that benefiting you?

The ability to use the client's account to bill for things they use unexpectedly has been a huge help to our business. The way that every service used is billable and stored in their account has streamlined any billing or collecting we have had to do for our programs. Review collected by and hosted on G2.com.