Response from Dennis Mueller of DonorSnap
Thanks for taking the time to respond to the survey.
I'm not sure we are quite DOS but I get your comment. We definitely can not compete with SalesForce when it comes to formatting of reports but organizationally and price wise we are in a different market. We do make it so all the data can either go to report or out to Excel for those that want to format their reports in a unique fashion.
The Quickbooks comment surprised me and I would really like you to email me directly at the support line at Donorsnap to see what you are looking for. We are one of the few systems that actually integrates with both Quickbooks online and Quickbooks desktop. Most of our competitors actually have you export data out to excel and then import it into Quickbooks (which you can do with ours if you prefer). So it's possible we just don't do what you need but if you email me I'll check with the support team to see if there is anything more we can do for you.
I am glad that we were able to help you pull your data out of Filemaker and merge it with your Excel data. At least now you can have everything in one spot. And thank you for being with us since 2012.
PS Alia, if you have a chance, I'd like to get your feedback on the direction we are taking with the new design. Here is a video link that shows the direction we are going with development. Please email me at DMueller@DonorSnap.com and let me know if you find this better.