--- title: Constant Contact Reviews meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7416 reviews by the users' company size, role or industry to find out how Constant Contact works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 7416 scale: '5' date_modified: '2026-07-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Reviews **Vendor:** Constant Contact **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 7,416 ## About Constant Contact We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com ## Constant Contact Pros & Cons **What users like:** - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews) - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews) - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews) - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews) - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews) - Intuitive (415 reviews) - Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews) - Customer Support (362 reviews) - Features (360 reviews) - Email Campaigns (346 reviews) **What users dislike:** - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews) - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews) - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews) - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews) - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews) - Not Intuitive (176 reviews) - Expensive (170 reviews) - Limited Options (164 reviews) - Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews) - Template Limitations (158 reviews) ## Constant Contact Reviews ### 1. Love It! **Rating:** 5.0/5.0 stars **Reviewed by:** Ken F. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2015 **What do you like best about Constant Contact?** As the owner of a digital marketing company—and a proud partner of Constant Contact—I always tell my clients the same thing when they start using it: the customer service is where this platform really shines. In a world where most companies hide behind chatbots and endless help articles, Constant Contact lets you talk to a real human being who actually wants to help. And not just help—they often share extra tips and tricks that make you even more productive with your email marketing. It’s like having a little marketing coach in your corner every time you call. Friendly, knowledgeable, and genuinely invested in helping you succeed. Simply put: great tools, even better people. Constant Contact is the best! **What do you dislike about Constant Contact?** I really don't have any dislikes. I love recommending it! **What problems is Constant Contact solving and how is that benefiting you?** I can stay in front of all may contacts at lease once a month. It is amazing when I get a call out of the blue from a contact that is now ready to business with me. They often comment that they've been reading my emails and now they are ready to do business. **Official Response from RJ McLaughlin:** > Thanks for updating your review, Ken! Glad to hear you're still enjoying Constant Contact after all of these years! ### 2. Effortless Compliance, Great Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen W. | Marketing and Communications Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Constant Contact?** I really appreciate Constant Contact for making it easy to stay in compliance with spam laws and ensuring we're not contacting people too often. It's beneficial to see who is engaged with us and who is not. I like the easy-to-use templates for sending emails. The initial setup was very easy, and I didn't even need to contact customer support. **What do you dislike about Constant Contact?** It's a little basic compared to Hubspot Marketing as far as email customization options. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me stay in compliance with spam laws, manages email frequency, and tracks customer engagement. **Official Response from RJ McLaughlin:** > Thank you for your review! It's wonderful that our easy-to-use email marketing helps you communicate with your contacts and that you value the reporting tools. For advanced features, we offer tools like social advertising and unlimited automation to help your business grow while still enabling personalized and timely communications with your customers. ### 3. The Only Email Service We Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Constant Contact?** I really like Constant Contact for their customer service and the ease of use of the system. I've been with them for fifteen years, and over the years, their system has evolved so nicely. It is a pleasure to use their system and create effective emails. The integration with our CRM works well, and the initial setup was rather straightforward. I appreciate how Constant Contact allows me to create beautiful and effective emails, which I'm proud to send out. **What do you dislike about Constant Contact?** Nothing, really. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to send monthly emails that keep us top of mind with clients. It solves the problem of creating beautiful, effective emails I'm proud to send. **Official Response from RJ McLaughlin:** > Thanks for updating your review, David! We're thrilled to have you as one of our elite users and appreciate you trusting us as your marketing partner for all these years. ### 4. User-Friendly Communication Tool with Some Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** CARITA B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Constant Contact?** I use Constant Contact for communicating with my sorority. I like that it allows information to be shared to a target group quickly. It's easy to change contact information or update info when needed. I also find it most user-friendly. **What do you dislike about Constant Contact?** I wish there was a way for Constant Contact emails to not get spammed, and I found the initial setup moderately difficult. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows me to share information with a target group quickly. It's easy to update contact information, and it's user-friendly. ### 5. Seamless Setup and Stellar Support for Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Constant Contact?** I like the ease of use and the support I get from both the community and technical support. It is very logical and straightforward, and when I encounter an issue, the knowledge center and community are there to help. The setup was also seamless, as I was able to handle it myself and get my Excel spreadsheet of contacts loaded. I also find that Constant Contact works really well with Canva. **What do you dislike about Constant Contact?** I really don't have any negatives at this point. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to stay in touch with clients, get prospects through lead funnels, and continually engage them. It's a really good tool for client communication and interest retention. **Official Response from RJ McLaughlin:** > Thanks for updating your review, Kelly! Glad to hear things are still going well. ### 6. User-Friendly Platform That Makes Client Outreach Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about Constant Contact?** The best I love about this platform is the user friendly interface. This platform is organized and reaching out to clients both old and new becomes much easier. This platform allows personal touch to the message which makes the clients feel special. The analytics of this platform also provides overview of the reach and organization ability to decide what more needs to be done. Email campaigns are much easier by using this platform. The AI is also great assist a lot and assist a lot in brainstorming to improve the productivity. The automation tools also assist a lot in performing repetitive work with ease. **What do you dislike about Constant Contact?** I love most part of this platform but I wish that the processing speed was more faster. Sometimes I feel that its lagging a bit. I also wish for if this platform provides more templates. **What problems is Constant Contact solving and how is that benefiting you?** This platform allows organization to keep in touch with clients with ease boosting the loyalty of the clients towards the organization. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Konjengbam! We're glad to hear that Constant Contact makes client outreach effortless. ### 7. Efficient Newsletter Tool with Some Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Briana G. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Constant Contact?** I like how quickly Constant Contact enables me to distribute information to a large number of people. I think they have improved their design elements and the ability to edit the designs within an email campaign. The analytics it provides for audience engagement and email sends are helpful as well. It helps my emails look professional, and it helps me understand how emails are performing and which audience members are engaging or not. **What do you dislike about Constant Contact?** It can be a bit buggy and slow to save as well as slow to move around elements. Sometimes it's glitchy and cumbersome when it comes to uploading photos and attachments. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to quickly send email newsletters and press releases, design attractive emails, manage contact lists, and understand audience engagement. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Briana! We love that our platform helps you quickly send professional newsletters. To resolve slowness and editor glitches, try clearing your browser's cache or disabling extensions. For smoother photo uploads, ensure your image files are under 5MB. You've got this! ### 8. Excellent Design Capabilities with Occasional Slow Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy B. | Marketing & HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I like Constant Contact for all the design functions. Being able to choose colors, layout, links, and videos gives us a wide range of opportunities. We switched from SnapRetail to Constant Contact mainly because of its pricing and design capabilities. Also, as far as I remember, the initial setup was pretty smooth. **What do you dislike about Constant Contact?** At times the site moves very slow. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to get information to clients about sales, events, and more. The design functions let us choose colors, layouts, links, and videos, offering a wide range of opportunities. **Official Response from RJ McLaughlin:** > Thank you for updating your rating, Wendy! ### 9. Constant Contact Works...! **Rating:** 5.0/5.0 stars **Reviewed by:** Hal R. | Two Vacation Rentals - Owner and Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Constant Contact?** Constant Contact makes emailing to a list of emails easy. Their Customer Service team is first rate. Professional, competent, considerate, caring. I would recommend them to anyone! **What do you dislike about Constant Contact?** With the way Constant Contact works, I honestly don’t have anything to dislike. **What problems is Constant Contact solving and how is that benefiting you?** It helps me get my message out to our vacation rental guests. When I used to send emails manually, messages to @gmail addresses didn’t get delivered. Now they all go through and get emailed successfully. Virtually every time I send an email, we get one or two new bookings. **Official Response from RJ McLaughlin:** > Thanks for your review, Hal! Hearing that our support team came through as professional and caring, and that you're seeing real bookings come in from every send, is exactly why we do this. Solving that Gmail deliverability headache alone sounds like it's made a real difference for your vacation rental business. Here's to many more guests finding their way to you. ### 10. Creative Email Control with Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I find Constant Contact very user-friendly and appreciate that it always gets fresh upgrades. I really like the creative control it gives over what my emails look like, which is more than its competitors offer. The ability to link with an API is a great feature. The initial setup was very easy. **What do you dislike about Constant Contact?** It no longer allows me to copy and paste emails into email lists. Please bring back the ability to copy and paste a list of emails into contacts so I don't have to create Excel files for a very small number of emails needing to add. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact gives us full creative control over email design and allows API linking to our member portal. It's user-friendly, consistently upgraded, and provides more creative control than competitors. **Official Response from RJ McLaughlin:** > Thanks for taking the time to leave a review! ### 11. Robust Segmentation, Templates, and Strong Analytics in Constant Contact **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Constant Contact?** Constant Contact’s segmentation capabilities and template builder are extremely solid, and I’ve found them to be much more robust than similar platforms I’ve used. The analytics dashboard also feels stronger than Mailchimp, which I used in a previous role. **What do you dislike about Constant Contact?** My main complaint is that the service can feel a bit slow at times. I’ve also noticed delays when copying and pasting, as well as during the preview and scheduling steps in the sending process. This can be frustrating when working on multiple email campaigns throughout the day. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact has helped strengthen our communications with a pretty diverse audience. My team and I appreciate that the segmentation tools let us tailor our messaging to several key personas as part of our fundraising efforts. **Official Response from RJ McLaughlin:** > Thanks for taking the time to leave a review! We appreciate all your helpful feedback. ### 12. Flexible Campaigns and Beautiful Templates Make Marketing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj V. | Writer and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2025 **What do you like best about Constant Contact?** Constant Contact helps me schedule & send email newsletters and social media posts to promote my content. It is highly flexible, so I can make any change in campaigns. They have many beautiful templates matching my campaign type. Constant Contact is also integrated with WordPress, Zapier, Gmail, and many others to manage our workflow. **What do you dislike about Constant Contact?** Constant Contact is an all-in-one marketing suite for businesses. They don't have a free plan. However, there is a free trial to test its premium features freely. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact is a great tool for email and social media marketing. I can send content at optimal times, and also run polls & surveys to collect user feedback. There are options to add multiple users to manage tasks. This app has a beautiful interface and templates for various campaigns. The integrations are seamless. Constant Contact is highly recommended for businesses and growing blogs. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Manoj! We're proud to be your marketing partner and we're happy to hear that using our tools has been easy for you. ### 13. Effortless Mass Emails and Client Group Management **Rating:** 4.5/5.0 stars **Reviewed by:** Christina N. | Lead Client Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I use Constant Contact for preparing emails to clients for product updates and releases. I appreciate the ease of sending mass emails, which makes communication with large groups seamless. I like having contact groups for our different client groups. It aids in sending the correct email notifications to the relevant clients, which is crucial for our operations. **What do you dislike about Constant Contact?** Being able to create and publish events over 90 days in advance **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact eases sending mass emails and organizing contact groups for different clients, allowing us to send notifications accurately. **Official Response from RJ McLaughlin:** > Thank you for your review, Christina! We're glad our platform makes mass communication effortless. While it is easy to create, promote, and manage your event all in one place, we appreciate your feedback about scheduling events further in advance; it helps our team know what to bring to the platform next! ### 14. Amazing platform for the business with sum disadvantages **Rating:** 4.0/5.0 stars **Reviewed by:** Ruksana S. | Admin Manager & Marketing Co-ordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I’ve been using Constant Contact for a few months now for our business newsletters and promotions, and overall, it’s been a very positive experience. It’s user-friendly, even for those with little to no design background. The drag-and-drop email builder is intuitive and makes it easy to create professional-looking emails quickly. Easy to set up and navigate Email templates that can be customized Helpful reporting features (open rate, click-through, etc.) Excellent customer support when needed **What do you dislike about Constant Contact?** Limited automation features compared to some other platforms Pricing can get a bit high as your contact list grows I accidentally signed up for Mail View on desktop, and there was no clear way to cancel it myself from the dashboard. I had to reach out to customer support, but unfortunately, I’m still waiting for a resolution. The platform itself has good tools, but the lack of control over account settings and slow support response on the account part. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me easily stay in touch with my customers, promote my business, and save time with simple email templates and automation. It solves the problem of managing marketing on my own and gives me the tools to grow and track results effectively. **Official Response from RJ McLaughlin:** > Thank you for your review, Ruksana! If you still need additional help from our support team, please send an email to social_support[at]constantcontact[dot]com with your account name, email address, and a reference to this review so that we can further assist. ### 15. Confident Email Rendering with Great Previews and Flexible List Management **Rating:** 4.5/5.0 stars **Reviewed by:** Vinayak P. | Associate manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Constant Contact?** One of my favorite features is the email and mobile preview. i'm able to see exactly how my emails will render across different inbox providers and mobile devices and saves me from embarrassing formatting issues. It gives me confidence that subscribers are seeing the message exactly as intended. The list management capabilities are very helpful too. Importing and maintaining subscriber data is straightforward and segmentation is flexible enough for targeted campaigns. I like that subscribers can self manage their preferences, it keeps my lists cleaner and reduces manual work **What do you dislike about Constant Contact?** UI can feel slow at times when switching between sections or loading larger campaigns. **What problems is Constant Contact solving and how is that benefiting you?** I like the way the system handles deliverability. Constant contact does a lot behind the scenes to maximize inbox placement and maintain sender reputation which is something i simply couldnt manage as effectively on my own. Beyond email, the integrated survey tools make it easy to collect feedback in a secure personalized way keeping everything inside a single platform. I also love the in built A/B testing. I can experiment with subject lines, content blocks, sender name sand even timing helps me continually improve performance. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Vinayak. We're glad that our preview tools, list management, and deliverability handling give you confidence in your marketing efforts! If the interface ever loads slowly, clearing your browser's cache or trying a different browser can often speed things up. If that still doesn't work, don't hesitate to contact our support team who can help diagnose the issue for you. ### 16. Highly Customizable Workflow Automation with Strong Internationalization Support **Rating:** 4.5/5.0 stars **Reviewed by:** Vikram A. | product engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Constant Contact?** This tool is highly customizable for my use cases. It's workflow automation, notifications and ability to adapt process to each of my needs make it more than just an email editor, it becomes part of the team's operating rhythm. For my work across global markets, the internationalization support is a big boost, now multi-language campaigns dont feel like an afterthought. According to me, the documentation is clear and the endpoints behave consistently and the platforms plays nicely with CRMs, e-commerce systems. It is not overly complex but it is flexible for real automation and data sync use cases. **What do you dislike about Constant Contact?** The core editing experience is fine but other parts of the platform still feel like they havent been modernized yet. **What problems is Constant Contact solving and how is that benefiting you?** I like that constant contact works both as a standalone application and as a plugin depending on my wants to integrate it into my existing workflow. The added capability to generate forms gives my marketing teams even more flexibility without needing engineering team support. For design, the email editor, text and theme customization, stock image library and mobile responsive templates all feel modern and approachable. This platform is also invested in solid proofing workflows which helps teams catch issues before sending. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Vikram! We're thrilled our flexible Automation Path Builder, integrations, and error-checking tools empower your team's global rhythm. We hear your feedback on modernization, which is exactly why we made visual improvements like our new left navigation to make getting around the platform even easier. ### 17. Constant Contact: Easy Drag-and-Drop Design That Delivers Great Results **Rating:** 4.5/5.0 stars **Reviewed by:** Amy D. | Communication Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** My favorite thing about Constant Contact is its ease of use, with incredible design options. The drag and drop features and numberous tools allow me to work quickly. I know that whatever I create, it'll keep it clean and easy to read for my audience. In terms of performance, over 70% of my audience opens my emails. When compared to industry standards, that is huge! The pricing is also incredible and is hands-down the best value compared to other companies. **What do you dislike about Constant Contact?** The one need that Constant Contact cannot meet with my company is the integration of an RSS feed into email automations. It's a feaure one of my clients desperately needs but we cannot make happen with Constant Contact. **What problems is Constant Contact solving and how is that benefiting you?** This is unapplicable to me. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Amy! It's nice to hear our drag-and-drop editor helps you achieve such incredible open rates. We understand how important RSS feed integration for automations is for your client, and we appreciate you sharing this feedback so that our team can try to deliver that in future Constant Contact updates. ### 18. Decent Tool but Needs Visual and Pricing Improvements **Rating:** 3.0/5.0 stars **Reviewed by:** Malika B. | CEO/Founder, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Constant Contact?** I like the amount of emails you can send to people with Constant Contact. It allows me to reach multiple clients at one time through email communication. **What do you dislike about Constant Contact?** I thought it was really hard for me to set up my newsletter visually the way that I would like. And I just thought Constant Contact was a little bit more difficult for me to organize my email list into audiences and I just found it a little bit more difficult and less intuitive for me to use compared to some of the other email platforms. Unfortunately, we actually found Mailchimp to be a little bit easier and a better price for us for the amount of emails we have on our subscription list. There were some hiccups in sending everything. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows me to reach multiple clients simultaneously with email newsletters, making mass email distribution to clients easier. **Official Response from RJ McLaughlin:** > Thank you for your review, Malika. We are glad our platform helps you reach multiple clients easily. Our easy drag-and-drop editor and numerous templates streamline visual setup, and when paired with our BrandKit and campaign builder, can generate ready-to-send or ready-to-edit templates to send to your contacts. Similar to our competitors, our pricing adjusts based on your highest contact tier. Our award-winning support team is available by chat or phone if you ever have questions about customizing your emails before sending! ### 19. Mobile-Friendly Email Builder with Templates, Drag-and-Drop, and HTML Control **Rating:** 4.0/5.0 stars **Reviewed by:** rohan k. | Program Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Constant Contact?** The email builder is honestly my favorite part. The pre made templates give me a solid starting point and i love that everything is already mobile friendly. Most of my clients opens email on their phone, so that alone saves me a ton of efforts. If i need more control, the drag an drop editor and HTML options let me customize things without it turning into a whole project. I'm able to edit themes and texts easily, proof emails before they go out and quickly spot any issues that might block a send, those little touches all add up to smoother communication. **What do you dislike about Constant Contact?** When i'm working on multiple campaigns at once, it can feel cluttered a little bit. A more streamlined way to organize projects or folders would make a big difference for teams like mine. **What problems is Constant Contact solving and how is that benefiting you?** Multiple people contribute to messaging across my programs, so having the role based access is incredibly helpful with constant contact. It lets others draft or edit while still keeping final approvals controlled. The built in error checks have saved me from sending emails with broken links or missing fields. As I expand, constant contact has kept pace with more lists, more segments and more workflows. I havent had to rethink my whole system just because my database grew. **Official Response from RJ McLaughlin:** > Hello Rohan, thank you for leaving a review! We're thrilled our mobile-responsive templates, error checks, and role-based access help your team easily manage communications. We understand managing multiple campaigns can feel cluttered, and we truly appreciate your feedback regarding folder organization as we continually strive to improve our platform. ### 20. Streamlines Data Collection, But Lacks Full Social Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas M. | Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Constant Contact?** I like that Constant Contact helps us with information gathering at conferences and from our website. I also appreciate being able to do social media posts, creating one post that goes to multiple platforms. Scheduling social media posts and engaging with those who follow us on social media makes my life easier. As a small ministry without much manpower, using Constant Contact to connect with multiple social media sites streamlines our efforts, making us more effective. **What do you dislike about Constant Contact?** Unfortunately, it's the social media aspect. They used to connect with what's formerly known as Twitter, now X, and it no longer connects. So I still have to take everything I do and go over to that platform and do it myself. I wish there was more social media integration. That there was a way to connect other than I think there's four different platforms with Facebook, TikTok, LinkedIn, and Instagram. And I wish there were more to make my life even easier. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to automate data collection at conferences and organize subscriber information for newsletters. It simplifies engaging with our audience and managing social media posts across platforms, streamlining tasks given our small team. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Thomas! It's great that our tools streamline your data collection and social media efforts, making your team more effective. We currently support Facebook, Instagram, and LinkedIn for social posts but are always assessing the impact of expanding our integration with additional platforms. Your feedback regarding integration with additional platforms is greatly appreciated as we look to expand our offerings. ### 21. Constant Contact Makes Email and Social Marketing Easy for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Gene G. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Constant Contact?** Constant Contact's email builder and social media capabilities make marketing easy for small businesses **What do you dislike about Constant Contact?** I've yet to find anything about Constant Contact that I dislike **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact provides an affordable platform to easily reach a wide swath of customers via email, text, and social media **Official Response from RJ McLaughlin:** > Thanks so much, Gene! Glad the email builder and social tools are making marketing feel manageable rather than overwhelming for your business. Reaching customers across email, text, and social without breaking the budget is exactly what we're aiming for with small businesses like yours. Here's to connecting with even more customers ahead. ### 22. User-Friendly Experience with Supportive Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer R. | Executive Assistant, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Constant Contact?** I love how user-friendly it is and how supportive they were during on-boarding. **What do you dislike about Constant Contact?** Nothing against Constant Contact, but I'm having a hard time finding the right calls to action and keywords. **What problems is Constant Contact solving and how is that benefiting you?** It was cheaper than our previous platform, and it has a better deliverable rate **Official Response from RJ McLaughlin:** > Thanks, Jennifer! Glad the platform has felt user-friendly and that the onboarding team was there to support you along the way. It's great to hear you're seeing better deliverability and more value than your old platform, that's a solid combination for a growing list. On the calls-to-action and keywords side, our support team can help you work through messaging that lands, so don't hesitate to give us a call. ### 23. Effortless Social Publishing and Campaign Planning Across Multiple Platforms **Rating:** 4.5/5.0 stars **Reviewed by:** shalini v. | Director of Program Management, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Constant Contact?** I would love to talk about the social media capabilities myself and my team uses the most. I have a fantastic experience with social publishing. I can easily create, schedule and mange content across multiple social platforms without juggling different tools or logins. Paired with the platform's campaign planning features, it becomes easy to group individual posts into combined strategic campaigns which helps me maintain program level alignment across my all teams. **What do you dislike about Constant Contact?** Constant contact is solid for foundational marketing needs but when i need more sophisticated workflows or enterprise grade social management may find some limitations. **What problems is Constant Contact solving and how is that benefiting you?** From a performance standpoint, the social analytics and campaign dashboard features are great. They provide me clear at a glance view of how my posts, ads and campaigns are performing, allowing me to make data backed decisions. For a program leader like myself, having this visibility without need tot pull separate reports from distributed systems saves significant time and reduces reporting errors. I also see betterment on the paid advertising side. It makes it easy to manage and optimize paid campaigns directly within the platform. Coupled with the platform's Reach which provides access to quality partner inventory, it gives me confidence that my paid efforts are landing in the right places. **Official Response from RJ McLaughlin:** > Thank you so much for your kind review, Shalini! ### 24. Complicated Setup, Automation is Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Constant Contact?** I like that Constant Contact has an automation system set up. The automation is great because I don't have to send emails manually, and I can have triggers set up to send certain prospects emails based on our interactions or the last thing we talked about, which makes it really easy. **What do you dislike about Constant Contact?** Their tagging system is not good. The user experience isn't the easiest to navigate. Onboarding could be simpler. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to connect with customers, schedule calls, and share content from my podcast and YouTube channel, keeping in touch and warming them up for sales. The automation helps by sending emails without manual effort, making it easy to manage interactions. **Official Response from RJ McLaughlin:** > Thank you, Christopher, for your feedback! It’s great to hear our automation system is bringing ease to your marketing efforts. We definitely hear your points on the tagging system and user experience, which is why we are constantly working to simplify and improve the product. We'll pass along your feedback to our team to bring improvements to the user experience in future updates. ### 25. Straightforward Shopify Sync, Simple Builder That Could Use More Formatting **Rating:** 3.5/5.0 stars **Reviewed by:** Tristan C. | Digital Asset & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It's straight forward and syncs cleanly with our Shopify setup **What do you dislike about Constant Contact?** Sometimes it feels a little clunky or antiquated, but that's also what I like about it. It's a simple drag and drop builder that I sometimes wish had more formatting abilities, but the templates make things easy. **What problems is Constant Contact solving and how is that benefiting you?** Keeping up with our customers on a regular basis to keep them informed on new products, launches, and events. Customer engagement is always helpful for us to bring in repeat customers. **Official Response from RJ McLaughlin:** > Thank you for your review, Tristan! If there's any improvements would turn Constant Contact into a 5-star experience, please let us know by updating your review with additional feedback. ### 26. Consolidates Everything in One Place and Makes Sending Much Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Alan W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It allows me to consolidate everything into one site. I used to send things out manually through Outlook, much easier with CC **What do you dislike about Constant Contact?** Way too many kickbacks and recipients who say they never received it and don't want to bother asking IT about it. **What problems is Constant Contact solving and how is that benefiting you?** Whenever we have a major issue, they solve it. We know they try to avoid the bouncebacks and real emails going to spam but it isn't worth the battle with no cooperation from our customers. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Alan! Your valuable feedback will help us bring meaningful improvements to the platform in upcoming updates. ### 27. Easy to Use Marketing Tool with Helpful Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jourdan L. | Channel Sales and Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Constant Contact?** Easy to use with alot of helpful insights **What do you dislike about Constant Contact?** I haven't found any downsides yet, this is a great marketing tool. **What problems is Constant Contact solving and how is that benefiting you?** It's helping me clean up my lead lists and learn who are the most interested in our products. **Official Response from RJ McLaughlin:** > Thanks, Jourdan! Glad the platform's easy to use and the insights are giving you a clearer read on things. It's great to hear it's helping you clean up your lead lists and zero in on who's actually interested in your products, that's exactly the kind of clarity that makes marketing efforts pay off. Here's to finding even more of those high-interest leads ahead. ### 28. Reliable Email Marketing with Effective Campaign Management and Clear Email Performance Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Eloise P. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Constant Contact?** It has been a reliable email marketing tool that makes campaign management simple and allows us to create and send emails easily and I like that its data management and analytics provides clear insights to optimize campaigns. **What do you dislike about Constant Contact?** I’ve used this tool for over two years and I can’t think of anything in particular that I had a problem with when it comes to this solution. **What problems is Constant Contact solving and how is that benefiting you?** It helps send our product selections to our global clients and for marketing operations which strongly streamlines email marketing and helps build stronger connections with our subscribers. **Official Response from RJ McLaughlin:** > Eloise, a 5-star review on G2 means a lot to us. Thank you for taking the time to share it! We're glad Constant Contact is working well for you, and we're looking forward to continuing to support your marketing efforts ahead. ### 29. Easy to Use Platform with Excellent Live Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Susan A. | President/ CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** it is an almost all cases very easy platform to use and most important. It still has live support and the Tech Support support is usually excellent. **What do you dislike about Constant Contact?** they make their changes without informing their clients. That means that suddenly when I go to create a newsletter, I may discover that I need to call Tech Support to have something explained or I have to use my own AI to explain it to me or I have to spend extra time trying my best to figure it out. **What problems is Constant Contact solving and how is that benefiting you?** I create all my newsletters with Constant Contact and I have been their client since they began their business, which is a very long time ago **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Susan! We appreciate your feedback and will work to improve our communication plans ahead of large updates to the user experience. ### 30. Friendly Support and an Easy-to-Use Templating System **Rating:** 4.0/5.0 stars **Reviewed by:** Steven B. | Systems Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Support when required is friendly and helpful. The templating systems are easy to use and the UI is pretty straightforward **What do you dislike about Constant Contact?** There are not many things I dislike about the service. Contact lists can be a little clumsy to manage, and dealing with recipients who have blocked us is annoying but that is more a result of meeting industry standards than Constant Contact as a platform **What problems is Constant Contact solving and how is that benefiting you?** It makes our communication pieces more consistent and well branded **Official Response from RJ McLaughlin:** > Thanks for your positive review, Steven! ### 31. Effortlessly Reaches Many with Ease and Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah N. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I love how easy it is to create content with Constant Contact. It has solved the problem of reaching out to a lot of people at once, which is a big plus for me. I also appreciate how the platform sends emails right on time, and I love how effectively it handles email dispatches. The initial setup was a 10/10 for me, making it a seamless start. **What do you dislike about Constant Contact?** I think all of the products are great **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for sending messages to employees. It solves reaching out to a lot of people at once. I like how easy it is to create content and how it sends out right on time. **Official Response from RJ McLaughlin:** > Thank you for your kind review, Hannah! ### 32. Robust Email Marketing Platform with Solid Campaign Automation Flows to Build a Broader Audience **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe A. | Marketing and Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Constant Contact?** It allows me to manage marketing campaigns from a single place and the automation tool makes sure I can send multiple emails at the right time and also it provides me with complete reports containing deep data regarding the performance of our campaigns. **What do you dislike about Constant Contact?** There is nothing I can think of that I disliked about this platform it is clearly powerful with great functionality. **What problems is Constant Contact solving and how is that benefiting you?** It helps manage customer communication from a centralized place and it lets me personalize the message for the target audience to nurture leads and boost sales. **Official Response from RJ McLaughlin:** > Chloe, thank you for taking the time to leave us a the 5-star rating on G2! Knowing Constant Contact is making a difference for you is exactly what keeps us going. Wishing you continued success with your marketing. ### 33. User-Friendly Email Marketing with Great Templates and Smart Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Clarice I. | Senior Development Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Constant Contact?** Constant Contact is user-friendly and easy to learn and use. I like that you can segment lists and send follow-up reminders to people who didn’t open the emails. The templates are great, too! **What do you dislike about Constant Contact?** We got Constant Contact to integrate with our donor crm - unfortunately the integration process was not simple and we found the support lacking **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows us (a nonprofit) to communicate with our donors and constituents **Official Response from RJ McLaughlin:** > Thank you so much for your 5-star review, Clarice! We appreciate your valuable feedback. ### 34. Intuitive Platform That’s Easy to Master **Rating:** 4.0/5.0 stars **Reviewed by:** Katie W. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like how intuitive it is - you don't have to spend a ton of time searching through technical posts in order how to understand how to use the platform to it's full potential. **What do you dislike about Constant Contact?** It does have some attribution limitations - just comparing it to Salesforce, I don't have the level of detail into conversion actions from specific campaigns. **What problems is Constant Contact solving and how is that benefiting you?** Connecting with my target audience and segmenting them into relevant user groups. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Katie! We're glad our intuitive platform helps you easily segment your audience. While we do have attribution limitations compared to Salesforce, you can connect your Constant Contact account directly with Salesforce if you need deeper insights. ### 35. All-in-One Marketing Tool That’s Great for Small Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Amy J. | Website Optimization Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Constant Contact?** I like that it's an all-in-one marketing tool. It's really great for small businesses. **What do you dislike about Constant Contact?** It can be a little overwhelming, because it has so many features. But if you're focusing on just one task at a time it is super helpful! **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact makes sending out my client's monthly newsletters really easy. I can track the metrics easily and see open rates and other analyitcs. This helps me to see what their audience really wants to read, which helps me send out better newsletters. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Amy! We love hearing that our analytics help you craft better newsletters. We know an all-in-one platform can feel overwhelming at first, but our Knowledge Base offers step-by-step tutorials to help you master one feature at a time if you ever need a little assist. ### 36. User-Friendly with Easy Template Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Communications Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Constant Contact?** I like Constant Contact's user-friendly setup, as it was very easy to figure out. Copying the template week to week is easy, and editing and changing colors and layout is also easy. It allows me to use a template for the newsletter and easily duplicate each week. **What do you dislike about Constant Contact?** Sometimes putting in a photo block can be tricky to place it exactly where I want. Allow users to place images where they want instead of choosing a preselected photo layout. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows me to use a template for newsletters, making it easy to duplicate and edit each week. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review and helpful feedback, Megan! ### 37. User-Friendly Drag-and-Drop Builder with Insightful Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Paula N. | Manager, Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Constant Contact?** It’s user friendly , easy to use as a drag and drop builder, great for all skill levels, insightful reporting. **What do you dislike about Constant Contact?** The templates are fairly basic, as well as the automations, depending on your subscription. **What problems is Constant Contact solving and how is that benefiting you?** It’s our dedicated software for email marketing to 20K + users, to market services and products. It allows us to generate revenue and bookings after hours. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a positive review, Paula! ### 38. Small Business Champion with Intuitive Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Karen L. | Help Desk Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Constant Contact?** I use Constant Contact for email marketing and I like their long-standing commitment to small businesses. I've been a customer since 2005, and throughout the years, I've seen them consistently evolve their platform to meet the needs of small businesses. I appreciate how they balance powerful marketing features with ease of use. The platform is easier to use than some competitors and the initial setup was easy. **What do you dislike about Constant Contact?** Noting I can think of **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for building and segmenting email lists, improving engagement and conversion through better campaign structure, and promoting webinars and events. **Official Response from RJ McLaughlin:** > Thank you so much for your 5-star review, Karen! ### 39. Easy to Use with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like that Constant Contact is easy to use. I also appreciate their great customer support because they actually talk to you. If I need help quickly, they are there to guide me. Additionally, I find it helpful that I can create a template and easily and quickly change it to suit my different promotions. **What do you dislike about Constant Contact?** Allow more emails to be read by the recipient - not moved into spam **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for sharing new products and promotions. It's easy to use, and the customer support is reliable, guiding me when I need help. I created a template I can quickly change for different promotions. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Mark! ### 40. Ease of organizing a list and planning event schedules **Rating:** 5.0/5.0 stars **Reviewed by:** Edmund S. | Owner and PADI Master Instructor , Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I like how easy it is to design email newsletters for our donor base. Our foundation has also added the events function, which helps us organize our 2–3 fundraising events each year. Also, the integration with NEON is seamless. **What do you dislike about Constant Contact?** Not much, but when I don’t understand the workflow, the automated guidance and, at times, the email support have been extremely helpful. **What problems is Constant Contact solving and how is that benefiting you?** We recently updated our grantee list, which has helped us maintain clearer communication and share timely updates about the next grant application cycle. The update has also made it easier to sync our contacts for event invitations and to integrate smoothly with our Zoom platform. **Official Response from RJ McLaughlin:** > Thanks for updating your review, Edmund! We look forward to being your trusted marketing partner for years to come. ### 41. Adding New Features - Worth the Cost! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I like how easy it is to use! I like that they are always adding new features and designs! I am being very much helped by the new AI features too! That saves a TON of time! **What do you dislike about Constant Contact?** I don't like some of the themes? Some are a bit political? **What problems is Constant Contact solving and how is that benefiting you?** Ease of communicating to members! Speed at being able to communicate with members! Ability to track open rates! **Official Response from RJ McLaughlin:** > Thank you for taking the time to update your review! It's great to hear the AI features are saving you real time and that ease of use and open rate tracking are making it simpler to stay connected with your members. We hear you on the themes too, and we'd love to get more specifics on which ones felt off so our design team can take a look. Feel free to contact our support team anytime with details on how we can improve! We're glad Constant Contact is helping you communicate faster and smarter with the people who matter most to your organization. ### 42. Versatile Email Campaigns, Needs Better Pricing Options **Rating:** 4.0/5.0 stars **Reviewed by:** Aswin K. | Freelancer / Student, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Constant Contact?** I like using Constant Contact for its drag and drop tools which are beginner-friendly, making it easy to create email campaigns without much hassle. The customer support is also great, especially with the live chat option, which is really handy when I need immediate help. I also appreciate the event management tools, particularly the built-in RSVP and ticketing features, which make organizing events much smoother. **What do you dislike about Constant Contact?** The main improvement could be pricing. Can add a free plan. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for automating newsletter growth and sending promotions, making email campaigns and event marketing easier. **Official Response from RJ McLaughlin:** > Thank you for your review, Aswin! We're glad to hear that our platform is easy to use and our customer support has been great. We appreciate your feedback on pricing as we continue to evaluate our pricing and packaging to ensure we deliver the best value to our customers. ### 43. Effortless Email Marketing with Reliable Deliverability **Rating:** 4.5/5.0 stars **Reviewed by:** Peter M. | System & Security Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Constant Contact?** Constant Contact has been a reliable email marketing platform for me. What I appreciate most is how easy it is to use—even if you’re new to email marketing, the drag-and-drop editor and intuitive dashboard make creating campaigns simple and quick. The deliverability is excellent, so my emails consistently reach inboxes instead of spam folders. **What do you dislike about Constant Contact?** While Constant Contact has been around for a long time, my experience wasn’t great. The biggest issue for me was the pricing—it feels expensive compared to competitors, especially as your contact list grows. Features like automation and segmentation are pretty basic, and you end up paying a premium for things that other platforms include by default. **What problems is Constant Contact solving and how is that benefiting you?** Many owners struggle with limited time, low confidence in their marketing strategy, and not knowing where to start. Constant Contact simplifies this by providing an easy-to-use platform with drag-and-drop email design, prebuilt templates, and automation tools that save time and reduce complexity. It helps businesses stay consistent with customer communication through email, social media scheduling, and even SMS marketing—all from one place. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Peter! We appreciate your detailed feedback. ### 44. My Go-To Tool for Marketing, with a Few Wish-List Features **Rating:** 4.5/5.0 stars **Reviewed by:** Christian J. | Marketing and Public Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Constant Contact?** I really like the social media posting feature because it saves time and keeps everything organized in one place. Being able to schedule and manage posts across multiple platforms helps maintain a consistent presence without needing separate tools. The email platform is also excellent, with intuitive design options and dependable performance that make it easy to create professional and engaging campaigns. **What do you dislike about Constant Contact?** I miss the X integration, as it was a useful feature for managing social content. Since the last update, the platform also seems to take a little longer to load. I would like to see an easier way to save custom email templates instead of having to copy and paste designs. The email list management tools could be more flexible as well. Overall, the platform could benefit from being slightly more streamlined while still offering more options for advanced users. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows us to connect directly with our membership through a form of communication that everyone is familiar with. Email remains one of the most effective ways to share updates, announcements, and important information, and the platform makes that process simple and consistent. The social media posting feature also helps us maintain a steady presence across multiple channels without extra effort. Overall, it has made it much easier to reach our audience in a reliable and professional way. **Official Response from RJ McLaughlin:** > Christian, thank you for your review and your wonderful feedback. We'll share this with our development team in an effort to bring the best possible user experience in future updates. ### 45. Reliable, Easy-to-Use Marketing Tool for Real Estate Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Jhastine F. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Constant Contact?** I like how easy Constant Contact makes it to design professional, on-brand emails without needing a designer. The templates are flexible, the drag-and-drop editor is intuitive, and the ability to segment lists helps us tailor communication to buyers, sellers, and investors. It’s also great having automation and reporting tools all in one place perfect for keeping our marketing consistent and measurable. **What do you dislike about Constant Contact?** The only downside is that some of the automation features feel a bit limited compared to newer marketing platforms, and the pricing can get high as your contact list grows. I also wish text message campaigns and advanced integrations were more seamless. Overall, though, the reliability and ease of use still make it worth it. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us stay connected with our clients, agents, and investors all in one place. Before using it, managing multiple email lists and keeping our marketing consistent across audiences was time-consuming. Now, we can easily send branded newsletters, event invites, and automated campaigns that maintain our professional image and keep our community engaged. It’s helped us save time, improve communication, and strengthen brand visibility for our brokerage. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Jhastine! ### 46. Efficient Marketing Tool That Needs Some UX Tweaks **Rating:** 4.0/5.0 stars **Reviewed by:** Karina S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Constant Contact?** Constant Contact is a reliable and cost-effective solution for email marketing, especially for small to mid-sized organizations like Visit Lufkin. The platform offers strong performance in campaign tracking, list segmentation, and scheduled sends. We use it weekly for promoting events and updates, and it consistently delivers strong engagement rates. The templates are clean, and the analytics help guide our outreach strategy effectively. **What do you dislike about Constant Contact?** The platform could benefit from a more streamlined user experience. For example, uploading images often requires navigating through multiple windows instead of using a simple drag-and-drop interface. This slows down content creation—especially when you're managing frequent event promotions. Multi-step tasks like editing or image replacement can feel clunky and time-consuming, which adds up over time. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us manage and distribute weekly event updates efficiently to a large audience in Lufkin. It solves the challenge of reaching residents and tourists in a consistent, visually appealing way. The email template builder makes it easier to stay on brand, and the analytics give us a clear picture of what’s working. This helps us promote local events, businesses, and attractions while driving engagement with the community. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Karina! We're glad to hear you find Constant Contact reliable with strong performance for your team. We appreciate your constructive feedback on our UX and will pass that along to our team to consider for future updates of our platform. ### 47. Seamless Communication with Intuitive Campaign Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Alora N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I mostly use the campaigns and find that being able to copy is fantastic, especially for my newsletters. I find it very helpful that the media library remains as my fellow workers share uploads amongst our communications. The initial setup was very simple to navigate, and there are great tools. **What do you dislike about Constant Contact?** I think Constant Contact could improve the placement of photo uploads. I often find myself needing to make collages on Canva and then upload them, so I can add more pictures in collage forms. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for sending newsletters and alerts, maintaining privacy. It facilitates communication through links in emails and texts. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Alora! We appreciate all of your helpful feedback. ### 48. Unauthorized Charge. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Constant Contact?** It works, but it isn’t as advanced as some of the other systems I’ve tried. **What do you dislike about Constant Contact?** We were on a prepaid account, and we cancelled it 31 days in advance of the renewal. Despite that, the company charged us about 30 days before the normal renewal date. When we contacted customer service, they didn’t look up the account and instead assumed our company had used up prior credit, even though we had no activity for months. The CSR then argued that prepayments are not subject to a refund. However, this charge was an unauthorized renewal on a subscription that had already been cancelled. After a verbal confirmation that a dispute was submitted for a refund, 10 days later we still have not received the refund or any written communication from the company. **What problems is Constant Contact solving and how is that benefiting you?** none **Official Response from RJ McLaughlin:** > Thank you for your review. We appreciate you taking the time to document your experience and would like to close the loop on the dispute you mentioned. Please send an email to social_support[at]constantcontact[dot]com with your account name, email address, and a reference to this review so that our team can contact you. Thank you! ### 49. Easy Project Copying for Monthly Flyers **Rating:** 4.5/5.0 stars **Reviewed by:** REUVEN K. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Constant Contact?** ease of coping projects for monthly flyers **What do you dislike about Constant Contact?** uploading pdf files can be tricky at times **What problems is Constant Contact solving and how is that benefiting you?** it is solving the fact i know who is opening our emails **Official Response from RJ McLaughlin:** > Thanks for your review, Reuven. Being able to copy a project each month for your flyers is exactly the kind of shortcut that should save you real time, and knowing who's opening your emails gives you a clear read on what's actually landing. We know PDF uploads can be finicky sometimes, and that's good feedback for our team to keep improving. Glad Constant Contact's making your monthly send-outs easier! ### 50. Reliable, User-Friendly, and Great Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Sal H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** We’ve been using Constant Contact for our email marketing, and it’s been an excellent experience from start to finish. The platform is intuitive and easy to use — even for team members who aren’t tech experts. Creating professional, mobile-friendly campaigns is quick, and the analytics give us clear insights into how each message performs. The automation tools have helped us save time while maintaining consistent communication with our audience, and the contact management system keeps everything organized and efficient. Customer support is also outstanding — responsive, knowledgeable, and genuinely helpful whenever we’ve had questions. Constant Contact has made a real difference in our marketing efforts, helping us stay connected, build engagement, and grow our reach. Highly recommend it to any business looking for a reliable and powerful email marketing solution! **What do you dislike about Constant Contact?** Nothing. I'm very happy with Constant Contact. **What problems is Constant Contact solving and how is that benefiting you?** We’ve been using Constant Contact for our email marketing, and it’s been an excellent experience from start to finish. The platform is intuitive and easy to use — even for team members who aren’t tech experts. Creating professional, mobile-friendly campaigns is quick, and the analytics give us clear insights into how each message performs. The automation tools have helped us save time while maintaining consistent communication with our audience, and the contact management system keeps everything organized and efficient. Customer support is also outstanding — responsive, knowledgeable, and genuinely helpful whenever we’ve had questions. Constant Contact has made a real difference in our marketing efforts, helping us stay connected, build engagement, and grow our reach. Highly recommend it to any business looking for a reliable and powerful email marketing solution! **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a detailed review, Sal! We appreciate you and are thrilled to have you as a customer. ## Constant Contact Discussions - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote - [How do users resubscribe once they've unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote - [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+07%3A58%3A47+-0500&secure%5Bsession_id%5D=ee796a79-c773-4853-9a01-d0dcc85b1372&secure%5Btoken%5D=f6d2a2522b9ee410c97abc42a64a50feaafa080a0440c145eee91a635cffcbf9&format=llm_user) ## Constant Contact Integrations - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews) - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews) - [AdvisorEngine CRM](https://www.g2.com/products/advisorengine-crm/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Business Intelligence](https://www.g2.com/products/w-d-strategies-business-intelligence/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [CiviCRM](https://www.g2.com/products/civicrm/reviews) - [CorelDRAW](https://www.g2.com/products/coreldraw/reviews) - [Craft CMS](https://www.g2.com/products/craft-cms/reviews) - [DaySmart Recreation](https://www.g2.com/products/daysmart-recreation/reviews) - [DealerSocket](https://www.g2.com/products/dealersocket/reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [EvolutionX](https://www.g2.com/products/evolutionx/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - 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[Little Green Light](https://www.g2.com/products/little-green-light/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Novi AMS](https://www.g2.com/products/novi-ams/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Pearl Diver](https://www.g2.com/products/pearl-diver/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [PublicInput](https://www.g2.com/products/publicinput/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Realm](https://www.g2.com/products/realm/reviews) - [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews) - [Revize](https://www.g2.com/products/revize/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesix AI Powered Digital Workforce](https://www.g2.com/products/salesix-ai-powered-digital-workforce/reviews) - [ShelbyNext Websites](https://www.g2.com/products/shelbynext-websites/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [SO Connect Platform](https://www.g2.com/products/so-connect-platform/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Wix Studio](https://www.g2.com/products/wix-studio/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [X (Twitter)](https://www.g2.com/products/x-twitter/reviews) - [Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Constant Contact Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Content Creation **Survey Management** - Survey Builder - Question Types - Survey Distribution **Social Management** - Social Analytics - Social Publishing - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Tracking** - Open Rate - Alerts **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Edit** - Pre-Made - Build - HTML **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Survey Customization** - Branding - Multimedia Support **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Reporting** - Campaign Performance - Blacklist and Whitelist **Content ** - Idea Recommendation - Content Generation - Form Generation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Registration** - Event creation - User registration process - Mobile check-in **Survey Insights** - Reporting & Analytics - Data Exporting **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Generative AI** - AI Text Generation **AI Automation - SMS Marketing** - AI SMS **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Constant Contact Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,473 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,210 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,200 reviews)