Pipedrive Reviews & Product Details

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales.

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Pipedrive

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Pipedrive Community

Languages Supported

Czech, German, English, Estonian, Finnish, French, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Traditional)

Overview by

Pipedrive IT Team

Pricing

Pricing provided by Pipedrive.

Lite

$24.00

1 Seats Per Month

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Pipedrive Integrations

(101)

Verified by Pipedrive

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Pipedrive Media

Pipedrive Demo - Pipedrive pipeline management

Effective sales pipeline management begins with a clear view of the buyer’s journey through your sales process. To succeed, you need a tool that provides a visual representation of each stage of the pipeline and gives you control over your tasks and sales activities. Pipedrive CRM’s primary vi...

Pipedrive Demo - Your one-stop sales inbox

Easily track sales conversations and tasks in one tool, giving your salespeople the context they need to follow up faster.

Streamline your sales process and get more done with less work.

Take advantage of Pipedrive's precise, real-time data analytics to track sales metrics and fine-tune your strategy.

Pipedrive Demo - People and organization management

Build an unlimited database of contacts and access a clear view of their history, linked deals, activities and communications.

Pipedrive Demo - Create compelling emails in just a click

Draft quick, personalized emails from simple prompts, saving time and enhancing sales outreach.

Official Downloads

(3)

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The State of Sales and Marketing Report 23/24

Pipedrive Cold Calling Guide

Sales Automation Guide

G2 reviews are authentic and verified.

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Verified User in Events Services

Small-Business (50 or fewer emp.)

11/8/2017

"Pipedrive is awesome"

3.5/5

What do you like best about Pipedrive?

It is very easy to use and if you've ever used a CRM, it is self explanatory. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Honestly, I don't have any complaints because its great. Review collected by and hosted on G2.com.

Scott M.

Director of Marketing

Consumer Electronics

Mid-Market (51-1000 emp.)

6/6/2017

"A CRM for everyone"

4.5/5

What do you like best about Pipedrive?

I really enjoy Pipedrive's flexibility. We are using it for a number of different groups internally and have it customized for each. The import feature is great as well. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I don't have any major complaints. In software in general I always like more options and Pipedrive seems to have everything I need. Review collected by and hosted on G2.com.

Erin P.

Chief Strategy Officer (CSO)

Small-Business (50 or fewer emp.)

7/6/2017

"You Don't Actually Need Salesforce"

3.5/5

What do you like best about Pipedrive?

Lots of integrations with other marketing platforms/tools. Good depth of usage for true power users but still simple enough to benefit small sales operations. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Expensive per user if you are not using it to its maximum capabilities. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

12/12/2017

"Helpful email articles! "

3.5/5

What do you like best about Pipedrive?

I love the articles that are sent from Pipedrive Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I don’t use it often because it is a little too detailed. Review collected by and hosted on G2.com.

Ryan P.

BD/Growth Manager - Founding Team

Internet

Small-Business (50 or fewer emp.)

9/26/2017

"Awesome, Simple CRM tool for small growing companies"

5/5

What do you like best about Pipedrive?

The ease of use and ability to customize fields Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

not much to be honest, highly recommend it Review collected by and hosted on G2.com.

Verified User in Writing and Editing

Mid-Market (51-1000 emp.)

10/10/2017

"Pipe Drive Marketing "

4/5

What do you like best about Pipedrive?

What I liked the best about pipe drive was being able to send email blasts with our promotions with such great ease. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I did not like that there were too much going on at once, it seemed too busy and cluttered. Review collected by and hosted on G2.com.

Brian H.

Director of Business Development

Internet

Small-Business (50 or fewer emp.)

3/29/2017

"Get in the sales flow quickly & efficiently"

4/5

What do you like best about Pipedrive?

Piepdrive focusses on the core needs of a salesperson. With customizable categories and deal flows, it allows me to see at a glance where projects and potential projects stand at any given time. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

It's hard to customize emails through the service and as a result I prefer to send messages through my email instead. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

8/10/2017

"Best CRM for small businesses"

5/5

What do you like best about Pipedrive?

The best part of Pipedrive is simplicity and dealing with all deals, contacts and tasks in one place Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

There is no thing I don't like about Pipedrive. It's perfect for me and my coworkers. Review collected by and hosted on G2.com.

John C.

CEO

Printing

Small-Business (50 or fewer emp.)

6/6/2017

"Sales project at your fingertips"

5/5

What do you like best about Pipedrive?

I like that I can access Pipedrive on all my devices. I get an early morning email reminding me of the days tasks ahead. I never miss a sales prospect Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I haven't really comes to terms with the daily task list. I tend to say on the deals page. I think Pipedrive and I need to work on this one Review collected by and hosted on G2.com.

Sonia M.

Board Member

Renewables & Environment

Small-Business (50 or fewer emp.)

10/30/2016

"Finally a no-non sense CRM that gets the job done"

4.5/5

What do you like best about Pipedrive?

Very intuitive and logically built. I'm the administrator for my company and I almost never have to spend a lot of time to figure out how to do things. This product really fits the needs of salespeople/business developers and without getting overcomplicated. I like the concept of building a lot of APIs with other tools and just focus on developing the core functionalities of the CRM. Also, very good periodic notifications on updates, etc.. The training videos are usually very well done. For me it's the ideal tool for a start-up or smaller enterprise. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Three things would need improvements to deserve a "10"

1. The ability for companies to back-up their data on their own server (i mean not just the contacts but EVERYTHING). I had a really hard time to convince my company to use the tool because we could not use our own server as some other CRM do. What made me even nervous is that when the Pipedrive lost a lot of data last summer due to a wrong manipulation.

2. A very simple and quick workflow to enter contacts, for example a simple interface with a business card scanning App. I spent hours trying to set-up my own workflow, then I gave up.

3. I would love to see more option in terms of proiles. As fas as I know there are only two right now: "administrator" and "user" - I would really like to have a "viewer only " profile for example. Review collected by and hosted on G2.com.

Recommendations to others considering Pipedrive:

If you are a start-up and need to have a CRM that does the job quickly in place without lots of resources - then this is the tool you need. I highly recommend it! Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

I'm organizing the sales processes - we have several "pipelines" with different sales processes. That allows rallying the company behind one way of working.

I can track all sales opportunities, track activities, have efficient reviews with my sales team.

I can have enough good statistics on my sales funnel and its performance to take corrective actions. For example by analyzing "lost reasons".

And I can do all that because the users also find the tool useful and not too cumbersome and take the time to update the information on a timely fashion. This is huge! I have experienced other CRMs where it was just an uphill battle to get the people to fill in their data. Review collected by and hosted on G2.com.