Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Pipedrive 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$24.00 1 Seats Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,752)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(3,026)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a strong choice for teams looking for comprehensive sales management tools.
- Users say that Pipedrive stands out for its ease of use and strong mobile apps, making it particularly appealing for fast-moving teams. Reviewers highlight its intuitive interface and the ability to quickly sort clients, which simplifies daily tasks and enhances productivity.
- According to verified reviews, Agentforce Sales has a higher overall satisfaction score, reflecting its robust capabilities in sales analytics and email tracking. Users note that the real-time insights provided by Agentforce Sales help them make informed decisions and improve their sales strategies.
- Reviewers mention that while Pipedrive offers excellent sales automation tools, it sometimes lacks the depth of features found in Agentforce Sales. Users have expressed a desire for more advanced analytics and reporting capabilities, which are more prevalent in Agentforce Sales.
- Users appreciate the quality of support provided by both platforms, but Pipedrive receives slightly higher marks in this area. Reviewers have noted that Pipedrive's support team is responsive and helpful, which can be crucial for teams that rely heavily on timely assistance.
- G2 reviewers highlight that Agentforce Sales is particularly well-suited for mid-market companies, while Pipedrive is favored by small businesses. This distinction suggests that Agentforce Sales may offer more comprehensive features for larger teams, whereas Pipedrive's simplicity and focus on essential tools cater well to smaller organizations.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.8
14,154
8.5
2,611
Ease of Use
8.2
18,149
8.9
2,651
Ease of Setup
7.8
9,086
8.7
1,659
Ease of Admin
7.9
4,492
8.6
1,023
Quality of Support
8.1
12,355
8.4
2,232
Has the product been a good partner in doing business?
8.4
4,457
8.7
991
Product Direction (% positive)
8.3
13,779
8.8
2,568
Features by Category
Sales Force Automation
8.8
9617
|
Verified
8.5
2049
|
Verified
8.3
6401
|
Verified
Feature Not Available
8.7
9336
|
Verified
8.9
2120
|
Verified
8.3
9552
|
Verified
8.6
2107
|
Verified
8.0
7325
|
Verified
7.7
1616
|
Verified
8.2
7625
|
Verified
8.4
1127
|
Verified
8.0
6767
|
Verified
7.7
1616
|
Verified
8.1
6667
|
Verified
7.7
1570
8.3
7419
|
Verified
7.8
1675
Marketing Automation
8.0
6680
|
Verified
7.5
1516
|
Verified
8.1
7000
|
Verified
7.5
1494
|
Verified
8.5
8132
|
Verified
8.5
1860
|
Verified
7.9
5429
7.5
1447
|
Verified
Customer Support
8.3
6835
|
Verified
7.9
1009
8.1
6387
|
Verified
7.8
988
8.2
6792
|
Verified
8.0
1021
8.0
5499
|
Verified
7.5
1475
8.2
5989
|
Verified
7.7
962
Reporting & Analytics
8.5
9040
|
Verified
8.0
1878
|
Verified
8.5
9201
|
Verified
8.3
1963
|
Verified
8.2
7481
|
Verified
7.9
1723
|
Verified
Mobile & Social
7.9
5628
|
Verified
7.6
1424
|
Verified
7.8
5247
|
Verified
7.4
1375
|
Verified
7.7
6106
|
Verified
7.9
1591
|
Verified
Platform
8.5
3682
|
Verified
8.2
1350
|
Verified
8.5
3689
|
Verified
8.3
1348
8.6
3643
|
Verified
8.4
1360
|
Verified
8.4
2904
|
Verified
8.2
1169
|
Verified
8.5
3185
|
Verified
7.3
1060
|
Verified
8.1
3206
|
Verified
7.8
1173
8.7
3674
|
Verified
8.8
1333
|
Verified
8.1
3032
7.8
1126
Integration
8.5
2612
|
Verified
8.1
1232
|
Verified
8.5
3104
|
Verified
8.0
1170
|
Verified
8.5
2917
|
Verified
7.8
1098
|
Verified
Generative AI
7.6
896
Feature Not Available
Agentic AI - CRM
8.0
288
7.3
170
8.0
253
7.6
172
8.3
269
7.5
173
8.1
238
7.3
170
8.1
242
7.3
170
8.2
263
7.3
169
8.2
259
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
36
Not enough data
8.4
32
Not enough data
8.6
36
Not enough data
8.4
36
Not enough data
Analysis
8.3
29
Not enough data
8.5
36
Not enough data
8.4
32
Not enough data
8.4
31
Not enough data
Reporting
8.7
30
Not enough data
8.3
25
Not enough data
8.6
23
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
298
Not enough data
8.8
321
Not enough data
8.7
293
Not enough data
Organization
9.0
356
Not enough data
8.8
349
Not enough data
8.8
343
Not enough data
Performance Analysis
8.4
287
Not enough data
8.8
311
Not enough data
Sales Analysis
8.5
285
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
32
Not enough data
9.2
31
Not enough data
9.0
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
9.1
28
Not enough data
9.3
30
Not enough data
Integrated Workflows
8.7
521
Not enough data
8.5
510
Not enough data
8.1
465
Not enough data
8.1
459
Not enough data
8.8
524
Not enough data
8.4
467
Not enough data
8.6
480
Not enough data
Repeatability and Reportability
8.4
481
Not enough data
8.7
500
Not enough data
8.7
497
Not enough data
8.3
481
Not enough data
7.8
414
Not enough data
AI and Automation
8.5
461
Not enough data
8.4
469
Not enough data
8.3
426
Not enough data
8.0
430
Not enough data
7.8
414
Not enough data
Generative AI
7.4
268
Not enough data
Agentic AI - Sales Engagement
8.3
87
Not enough data
8.5
88
Not enough data
8.6
86
Not enough data
8.4
87
Not enough data
8.3
87
Not enough data
8.2
87
Not enough data
8.5
87
Not enough data
Call Analytics
8.7
133
Not enough data
8.6
137
Not enough data
8.7
133
Not enough data
8.9
134
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
142
Not enough data
8.7
126
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.8
14
Not enough data
9.2
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
8.8
14
Not enough data
8.8
15
Not enough data
9.1
15
Not enough data
Revenue Sourcing and Forecasting
8.7
66
Not enough data
8.6
69
Not enough data
8.9
69
Not enough data
8.5
63
Not enough data
8.5
66
Not enough data
8.4
58
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
8.2
65
Not enough data
8.5
56
Not enough data
Account Management
8.3
63
Not enough data
8.1
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.7
56
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.1
22
Not enough data
8.4
23
Not enough data
8.4
21
Not enough data
8.2
21
Not enough data
8.3
23
Not enough data
Territory Mapping
8.8
32
Not enough data
8.6
30
Not enough data
8.5
30
Not enough data
Route Planning
9.0
29
Not enough data
9.0
31
Not enough data
9.2
32
Not enough data
Sales Performance Management
8.3
27
Not enough data
8.4
30
Not enough data
9.0
30
Not enough data
Presentation and Forms
8.1
26
Not enough data
8.3
29
Not enough data
8.6
29
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
158
Not enough data
8.1
157
Not enough data
8.8
160
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
156
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
158
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.5
173
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
169
Not enough data
8.7
171
Not enough data
8.8
166
Not enough data
8.2
162
Not enough data
Territory Management - Sales Planning
8.6
164
Not enough data
8.5
170
Not enough data
Quota & Capacity Management - Sales Planning
8.4
166
Not enough data
8.4
174
Not enough data
8.4
166
Not enough data
Agentic AI - Sales Planning
8.5
56
Not enough data
8.6
55
Not enough data
Agentic AI - Lead Scoring
8.0
57
Not enough data
8.3
56
Not enough data
8.0
57
Not enough data
8.2
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
461
Not enough data
8.6
436
Not enough data
Discovery
8.9
465
Not enough data
8.6
455
Not enough data
8.6
432
Not enough data
Management
8.5
420
Not enough data
8.7
441
Not enough data
Platform
8.6
431
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
69
7.2
66
8.7
69
7.3
65
8.5
70
7.4
64
Incentives
8.2
433
6.9
391
8.4
496
7.4
401
8.0
430
Feature Not Available
8.6
508
7.1
395
Personalization
8.6
478
7.7
415
8.8
556
7.9
409
8.9
589
8.3
429
8.6
532
8.0
411
Administrative
8.7
559
7.8
410
8.5
522
7.7
401
8.4
503
7.5
387
Agentic AI - Email Tracking
8.2
62
7.7
56
8.4
60
7.8
57
8.4
60
7.7
57
8.3
62
7.5
55
8.4
61
7.6
56
8.3
60
7.8
56
8.4
63
8.1
55
Analytics
8.3
569
8.0
256
8.4
576
8.2
257
8.3
590
8.1
249
Customizations
8.7
623
8.2
268
8.5
592
8.3
257
8.6
625
8.4
270
8.4
570
7.9
257
8.4
598
8.3
259
Generative AI
7.5
289
Feature Not Available
Agentic AI - Sales Analytics
8.3
78
7.3
57
8.6
79
7.4
58
8.4
78
7.4
58
8.4
77
7.3
58
8.2
78
7.3
57
Data Sourcing
8.5
966
7.8
426
8.7
997
8.0
432
8.4
899
7.9
427
8.7
1028
8.4
436
8.6
959
8.0
421
Predictive Analytics
8.4
944
7.7
422
8.6
959
7.8
424
8.1
852
7.4
408
8.3
893
7.7
416
Sales Management
8.7
983
8.7
442
8.1
854
7.6
410
8.6
977
8.3
419
8.8
1046
8.7
443
Agentic AI - Outbound Call Tracking
8.6
38
Not enough data
8.6
39
Not enough data
Calling
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
183
Not enough data
8.6
44
Not enough data
Contacts
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Not enough data
Insights
9.1
189
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.7
38
Not enough data
Agentic AI - Sales Coaching
9.0
20
Not enough data
8.9
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
Training
8.8
255
Not enough data
8.8
247
Not enough data
8.5
207
Not enough data
8.5
242
Not enough data
Feedback
8.8
236
Not enough data
8.6
232
Not enough data
8.6
213
Not enough data
8.6
200
Not enough data
8.8
225
Not enough data
8.9
226
Not enough data
8.7
198
Not enough data
Generative AI
7.6
70
Not enough data
Agentic AI - Sales Enablement
8.0
33
Not enough data
8.0
33
Not enough data
8.2
33
Not enough data
Content Management
8.3
351
Not enough data
8.1
342
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
335
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.5
226
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
28
Not enough data
8.8
27
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue AI Platforms
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
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