Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Pipedrive 
Featured Products
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$24.00 1 Seats Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,490)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,960)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pipedrive. Users appreciate its robust features, such as customizable sales processes and advanced analytics, which help in managing customer records and generating reliable revenue forecasts.
- Users say that Pipedrive shines with its intuitive interface, making it easy to monitor deal progress and set reminders. This user-friendly design helps teams stay organized and ensures that no opportunities slip through the cracks, which is a common highlight in recent feedback.
- Reviewers mention that Salesforce Sales Cloud offers a comprehensive set of tools for sales performance management, including email tracking and sales analytics, which are rated highly by users. Many find these features essential for their daily operations, enhancing their ability to track and analyze sales activities effectively.
- According to verified reviews, Pipedrive's ease of setup is frequently praised, with users noting that the onboarding process is straightforward and quick. This contrasts with Salesforce Sales Cloud, where some users have reported challenges in configuration, indicating a steeper learning curve for new users.
- G2 reviewers highlight that while Salesforce Sales Cloud provides extensive support and customization options, some users feel that it can be overwhelming due to its complexity. In contrast, Pipedrive's simplicity and focus on essential features make it a preferred choice for small businesses looking for a less complicated CRM solution.
- Users report that Salesforce Sales Cloud's advanced reporting capabilities are a significant advantage, allowing for detailed insights into sales performance. However, Pipedrive's gamification features, like deal win animations, add a fun element that users find engaging and motivating, particularly for teams looking to boost morale.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.8
13,936
8.5
2,569
Ease of Use
8.2
17,925
8.9
2,606
Ease of Setup
7.8
8,877
8.7
1,614
Ease of Admin
7.9
4,476
8.6
1,017
Quality of Support
8.1
12,158
8.4
2,197
Has the product been a good partner in doing business?
8.4
4,439
8.7
985
Product Direction (% positive)
8.3
13,609
8.8
2,531
Features by Category
Sales Force Automation
8.8
9533
|
Verified
8.5
2037
|
Verified
8.3
6401
|
Verified
Feature Not Available
8.7
9259
|
Verified
8.9
2095
|
Verified
8.3
9492
|
Verified
8.6
2093
|
Verified
8.0
7324
|
Verified
7.7
1614
|
Verified
8.2
7617
|
Verified
8.3
1117
|
Verified
8.0
6763
|
Verified
7.7
1615
|
Verified
8.1
6663
|
Verified
7.7
1569
8.3
7414
|
Verified
7.8
1673
Marketing Automation
8.0
6676
|
Verified
7.5
1510
|
Verified
8.1
6994
|
Verified
7.5
1491
|
Verified
8.5
8063
|
Verified
8.5
1848
|
Verified
7.9
5429
7.5
1448
|
Verified
Customer Support
8.3
6830
|
Verified
7.9
1008
8.1
6389
|
Verified
7.8
988
8.2
6789
|
Verified
8.0
1018
8.0
5499
|
Verified
7.5
1476
8.2
5993
|
Verified
7.7
960
Reporting & Analytics
8.5
8987
|
Verified
8.0
1867
|
Verified
8.5
9159
|
Verified
8.3
1956
|
Verified
8.2
7456
|
Verified
7.9
1720
|
Verified
Mobile & Social
7.9
5622
|
Verified
7.6
1423
|
Verified
7.8
5249
|
Verified
7.4
1376
|
Verified
7.7
6104
|
Verified
7.9
1587
|
Verified
Platform
8.5
3610
|
Verified
8.2
1342
|
Verified
8.5
3613
|
Verified
8.3
1331
8.6
3626
|
Verified
8.4
1358
|
Verified
8.4
2897
|
Verified
8.2
1169
|
Verified
8.5
3173
|
Verified
7.3
1059
|
Verified
8.1
3190
|
Verified
7.8
1171
8.7
3610
|
Verified
8.7
1324
|
Verified
8.1
3027
7.8
1125
Integration
8.5
2602
|
Verified
8.1
1227
|
Verified
8.5
3068
|
Verified
8.0
1161
|
Verified
8.5
2895
|
Verified
7.9
1090
|
Verified
Generative AI
7.6
887
Feature Not Available
Agentic AI - CRM
7.8
248
7.3
169
7.9
246
7.6
171
8.2
247
7.5
169
8.0
240
7.3
169
8.0
238
7.3
168
8.0
241
7.3
169
8.1
243
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Not enough data
Organization
9.0
353
Not enough data
8.8
344
Not enough data
8.8
339
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
307
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
301
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
522
Not enough data
8.5
515
Not enough data
8.1
469
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Not enough data
Route Planning
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Not enough data
Sales Performance Management
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Not enough data
Presentation and Forms
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Integrations
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Not enough data
Automatic Rules & Configurations
8.4
154
Not enough data
8.3
154
Not enough data
8.0
155
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
175
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
55
Not enough data
8.2
54
Not enough data
7.9
56
Not enough data
8.0
56
Not enough data
Attribution
8.9
452
Not enough data
8.9
456
Not enough data
8.6
435
Not enough data
Discovery
8.9
460
Not enough data
8.6
453
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
442
Not enough data
Platform
8.6
432
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
7.2
66
8.6
74
7.3
65
8.5
76
7.4
64
Incentives
8.2
439
6.9
391
8.4
503
7.4
400
8.0
436
Feature Not Available
8.6
514
7.1
395
Personalization
8.6
485
7.7
414
8.8
561
7.9
408
8.9
594
8.3
428
8.6
536
8.0
411
Administrative
8.7
565
7.8
408
8.5
528
7.7
401
8.4
509
7.5
387
Agentic AI - Email Tracking
8.1
62
7.7
56
8.4
60
7.8
57
8.4
60
7.7
57
8.2
61
7.5
55
8.4
61
7.6
56
8.3
60
7.8
56
8.3
63
8.1
55
Analytics
8.3
567
8.0
255
8.4
576
8.2
256
8.3
590
8.1
249
Customizations
8.7
621
8.2
267
8.5
591
8.3
256
8.6
624
8.3
269
8.4
569
7.9
257
8.4
596
8.3
258
Generative AI
7.5
290
Feature Not Available
Agentic AI - Sales Analytics
8.3
80
7.3
57
8.6
79
7.4
58
8.3
79
7.4
58
8.3
79
7.3
58
8.3
79
7.3
57
Data Sourcing
8.5
967
7.8
425
8.7
998
8.0
431
8.3
901
7.9
426
8.7
1030
8.4
435
8.6
961
8.0
420
Predictive Analytics
8.4
946
7.7
422
8.6
960
7.8
424
8.1
855
7.4
407
8.3
895
7.7
416
Sales Management
8.7
984
8.7
441
8.1
858
7.6
410
8.6
981
8.3
419
8.8
1051
8.7
441
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.4
225
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue AI Platforms
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
10.9%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
