# Jira vs Trello Comparison
---
## AI Generated Summary
- Users report that Trello excels in ease of use with a score of 9.0 compared to Jira's 8.0. Reviewers mention that Trello's intuitive drag-and-drop interface makes task management straightforward, while Jira's complexity can be overwhelming for new users.
- Reviewers mention that Trello's setup process is notably easier, scoring 9.1 against Jira's 7.7. Users on G2 highlight that Trello allows for quick onboarding, whereas Jira often requires more time to configure due to its extensive features.
- Users say that Trello shines in task prioritization with a score of 9.0, while Jira scores 8.9. Reviewers appreciate Trello's visual boards that make it easy to see task priorities at a glance, whereas Jira's issue tracking can sometimes complicate prioritization.
- G2 users report that Trello's support quality is rated at 8.5, slightly higher than Jira's 8.3. Users mention that Trello's customer service is responsive and helpful, while Jira's support can be slower to respond, especially during peak times.
- Reviewers mention that both products score equally in meeting requirements at 8.8, but users on G2 note that Trello is more suited for small businesses, while Jira is favored by mid-market companies for its robust issue tracking capabilities.
- Users report that Trello's recurring tasks feature scores 8.7, compared to Jira's 8.4. Reviewers appreciate how Trello simplifies the management of repetitive tasks, while Jira's approach can be less user-friendly for this specific functionality.



| | Jira | Trello | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 7,887 | 14,050 | 
| **Largest Market Segment** | Mid-Market (43.7% of reviews) | Small-Business (54.6% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | Free | 

---
## Top Pros & Cons

### Jira

Pros:
- Ease of Use (1157 reviews)
- Project Management (857 reviews)

Cons:
- Learning Curve (682 reviews)
- Complexity (504 reviews)

### Trello

Pros:
- Ease of Use (776 reviews)
- Task Management (456 reviews)

Cons:
- Limited Features (270 reviews)
- Missing Features (259 reviews)

---
## Ratings Comparison
| Rating | Jira | Trello | 
|---|---|---|
  | **Meets Requirements** | 8.9 (6384 reviews) | 8.8 (11939 reviews) | 
  | **Ease of Use** | 8.1 (6479 reviews) | 9.0 (11998 reviews) | 
  | **Ease of Setup** | 8.1 (2655 reviews) | 9.1 (3370 reviews) | 
  | **Ease of Admin** | 7.7 (1758 reviews) | 8.9 (3064 reviews) | 
  | **Quality of Support** | 8.4 (5018 reviews) | 8.5 (7506 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (1621 reviews) | 8.9 (2476 reviews) | 
  | **Product Direction (% positive)** | 8.5 (6161 reviews) | 8.1 (11566 reviews) | 

---
## Pricing

### Jira

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards

[Browse all 4 editions](https://www.g2.com/products/jira/pricing)

#### Free Trial

Yes

### Trello

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Capture your to-dos, get organized, and get things done.

Key Features:
- Unlimited cards
- Up to 10 boards per Workspace
- Quickly Capture to-dos from email, Slack, and Teams

[Browse all 4 editions](https://www.g2.com/products/trello/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 8.4/10 | 1016 |
| **Trello** | N/A | N/A |

#### Tasks

| Feature | Jira | Trello | 
|---|---|---|
| **Creation & Assignment** | 9.3 (716 reviews) | Not enough data | 
| **Due Dates** | 9.0 (650 reviews) | Not enough data | 
| **Task Prioritization** | 9.2 (679 reviews) | Not enough data | 
| **To-Do Lists** | 8.8 (622 reviews) | Not enough data | 
| **Dependencies** | 8.5 (583 reviews) | Not enough data | 
| **Mass Updates** | 8.2 (560 reviews) | Not enough data | 
| **Drag & Drop** | 8.5 (591 reviews) | Not enough data | 
| **Recurring Tasks** | 8.4 (506 reviews) | Not enough data | 

#### Projects

| Feature | Jira | Trello | 
|---|---|---|
| **Planning** | 8.9 (619 reviews) | Not enough data | 
| **Project Map** | 8.7 (554 reviews) | Not enough data | 
| **GANTT** | 8.2 (525 reviews) | Not enough data | 
| **Calendar View** | 8.4 (537 reviews) | Not enough data | 
| **Views** | 8.6 (549 reviews) | Not enough data | 
| **Project Budgeting** | 7.7 (466 reviews) | Not enough data | 
| **Issue Tracking** | 9.3 (621 reviews) | Not enough data | 
| **Templates** | 8.3 (522 reviews) | Not enough data | 
| **Critical Path** | 8.0 (455 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (481 reviews) | Not enough data | 
| **Methodologies** | 8.7 (546 reviews) | Not enough data | 

#### Resource Management

| Feature | Jira | Trello | 
|---|---|---|
| **Resource Definiton** | 8.3 (496 reviews) | Not enough data | 
| **Capacity** | 8.3 (523 reviews) | Not enough data | 
| **Scheduling** | 8.4 (511 reviews) | Not enough data | 

#### Project Monitoring

| Feature | Jira | Trello | 
|---|---|---|
| **Baselining / KPIs** | 8.4 (499 reviews) | Not enough data | 
| **Resource Allocation** | 8.4 (510 reviews) | Not enough data | 
| **Dashboards** | 8.8 (579 reviews) | Not enough data | 

#### Generative AI

| Feature | Jira | Trello | 
|---|---|---|
| **AI Text Generation** | 7.4 (434 reviews) | Not enough data | 
| **AI Text Summarization** | 7.5 (433 reviews) | Not enough data | 

#### Agentic AI - Project Management

| Feature | Jira | Trello | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (300 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (301 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (331 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (298 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (303 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (299 reviews) | Not enough data | 
| **Decision Making** | 7.8 (313 reviews) | Not enough data | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 8.4/10 | 2188 |
| **Trello** | N/A | N/A |

#### Bug Reporting

| Feature | Jira | Trello | 
|---|---|---|
| **User Reports & Feedback** | 8.8 (1775 reviews) | Not enough data | 
| **Tester Reports & Feedback** | 8.7 (1729 reviews) | Not enough data | 
| **Team Reports & Comments** | 8.9 (1822 reviews) | Not enough data | 

#### Bug Monitoring

| Feature | Jira | Trello | 
|---|---|---|
| **Analytics** | 8.6 (1720 reviews) | Not enough data | 
| **Bug History** | 8.9 (1847 reviews) | Not enough data | 
| **Data Retention** | 8.8 (1699 reviews) | Not enough data | 

#### Agentic AI - Bug Tracking

| Feature | Jira | Trello | 
|---|---|---|
| **Adaptive Learning** | 7.6 (247 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (249 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (247 reviews) | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Trello** | 8.7/10 | 2134 |

#### Task Creation

| Feature | Jira | Trello | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 9.1 (1796 reviews) | 
| **Due Dates** | Not enough data | 8.9 (1780 reviews) | 
| **Drag & Drop** | Not enough data | 9.3 (1800 reviews) | 
| **Mass Updates** | Not enough data | 8.3 (1405 reviews) | 

#### Task Management

| Feature | Jira | Trello | 
|---|---|---|
| **Task Prioritization** | Not enough data | 9.0 (1776 reviews) | 
| **To-Do Lists** | Not enough data | 9.1 (1786 reviews) | 
| **Dependencies** | Not enough data | Feature Not Available | 
| **Recurring Tasks** | Not enough data | 8.6 (1464 reviews) | 

#### Generative AI

| Feature | Jira | Trello | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | 7.2 (185 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 9.3/10 | 78 |
| **Trello** | N/A | N/A |

#### Responses

| Feature | Jira | Trello | 
|---|---|---|
| **Personalization** | 9.6 (37 reviews) | Not enough data | 
| **Route To Human** | 9.4 (38 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.5 (37 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Jira | Trello | 
|---|---|---|
| **Sales Follow-Up** | 9.0 (36 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (35 reviews) | Not enough data | 
| **Lead Generation** | 9.1 (36 reviews) | Not enough data | 
| **Document Processing** | 9.5 (38 reviews) | Not enough data | 
| **Feedback Collection** | 9.4 (37 reviews) | Not enough data | 

#### Platform

| Feature | Jira | Trello | 
|---|---|---|
| **Conversation Editor** | 9.5 (37 reviews) | Not enough data | 
| **Integration** | 9.5 (42 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.4 (38 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Jira | Trello | 
|---|---|---|
| **Independent Decision Making** | 9.1 (36 reviews) | Not enough data | 
| **Adaptive Responses** | 9.2 (36 reviews) | Not enough data | 
| **Task Execution** | 9.3 (36 reviews) | Not enough data | 
| **Problem Solving** | 9.2 (37 reviews) | Not enough data | 

#### Generative AI

| Feature | Jira | Trello | 
|---|---|---|
| **AI Text Generation** | 9.2 (42 reviews) | Not enough data | 
| **AI Text Summarization** | 9.3 (37 reviews) | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 8.5/10 | 4296 |
| **Trello** | N/A | N/A |

#### Communication

| Feature | Jira | Trello | 
|---|---|---|
| **Wiki Documentation** | 8.4 (2685 reviews) | Not enough data | 
| **Community Forum** | 8.2 (2528 reviews) | Not enough data | 
| **Customer Ideation** | 8.1 (2433 reviews) | Not enough data | 

#### Planning

| Feature | Jira | Trello | 
|---|---|---|
| **Work Capacity** | 8.7 (3166 reviews) | Not enough data | 
| **Task Ranking** | 8.8 (3289 reviews) | Not enough data | 
| **Kanban Board** | 8.8 (3081 reviews) | Not enough data | 
| **Custom Workflows** | 8.7 (3292 reviews) | Not enough data | 
| **Release Forecasting** | 8.3 (2657 reviews) | Not enough data | 

#### Workflow Management

| Feature | Jira | Trello | 
|---|---|---|
| **Time Tracking** | 8.6 (3030 reviews) | Not enough data | 
| **Progress Monitoring** | 8.9 (3573 reviews) | Not enough data | 
| **Budgeting** | 7.8 (2261 reviews) | Not enough data | 
| **Team Scorecard** | 8.4 (2501 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Trello** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Jira | Trello | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories

**Unique to Jira (4):** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [Product Management Software](https://www.g2.com/categories/product-management-software), [Project Management Software](https://www.g2.com/categories/project-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Unique to Trello (1):** [Task Management Software](https://www.g2.com/categories/task-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Jira | Trello | 
|---|---|---|
| **Small-Business** | 23.4% | 54.6% | 
| **Mid-Market** | 43.7% | 30.1% | 
| **Enterprise** | 32.8% | 15.3% | 

### By Industry

#### Jira

- **Computer Software:** 23.6%
- **Information Technology and Services:** 23.6%
- **Financial Services:** 4.8%
- **Marketing and Advertising:** 4.2%
- **Internet:** 4.0%
- **Telecommunications:** 2.3%
- **Retail:** 2.0%
- **Hospital & Health Care:** 1.7%
- **Computer & Network Security:** 1.5%
- **Banking:** 1.4%
- **Other:** 30.8%

#### Trello

- **Computer Software:** 12.1%
- **Information Technology and Services:** 11.3%
- **Marketing and Advertising:** 9.3%
- **Education Management:** 4.3%
- **Internet:** 3.6%
- **Non-Profit Organization Management:** 3.1%
- **Higher Education:** 2.9%
- **Financial Services:** 2.5%
- **Retail:** 1.9%
- **Hospital & Health Care:** 1.7%
- **Other:** 47.1%

---
## Alternatives

### Alternatives to Jira

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13149 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13792 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3280 reviews)
- [Shortcut](https://www.g2.com/products/shortcut/reviews) — 4.4/5 stars (177 reviews)
- [Linear](https://www.g2.com/products/linear/reviews) — 4.6/5 stars (92 reviews)
- [YouTrack](https://www.g2.com/products/youtrack/reviews) — 4.2/5 stars (60 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16942 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (12161 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4537 reviews)

### Alternatives to Trello

- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22581 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16942 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13792 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13149 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5487 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4537 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3280 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1231 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)

---
## Top Discussions

### Jira

- Title: [Is Jira a good tool?](https://www.g2.com/discussions/is-jira-a-good-tool) — 13 comments, 4 upvotes
  > **Top comment:** "Yes, it is. It's good for having an area to house all tasks required for a scope of work. "
- Title: [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) — 11 comments, 8 upvotes
  > **Top comment:** "With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum..."
- Title: [What are the features of JIRA?](https://www.g2.com/discussions/jira-what-are-the-features-of-jira) — 11 comments, 2 upvotes
  > **Top comment:** "Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your..."
- Title: [Is Jira free tool?](https://www.g2.com/discussions/is-jira-free-tool) — 8 comments, 1 upvote
  > **Top comment:** "JIRA is free up to 10 users, 2GB of storage. However, they do offer paid plans for more users and storage if need."
- Title: [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) — 6 comments, 4 upvotes
  > **Top comment:** "It helps to planning to visualizing progress, managing, backlogs and bug tracking"

### Trello

- Title: [Can I use trello offline?](https://www.g2.com/discussions/can-i-use-trello-offline) — 14 comments, 1 upvote
  > **Top comment:** "If you are using it on your phone or tablet as an app it will work offline and update once you get back online."
- Title: [Can you use Trello for free?](https://www.g2.com/discussions/can-you-use-trello-for-free) — 13 comments, 6 upvotes
  > **Top comment:** "Yes"
- Title: [Does trello sync across devices?](https://www.g2.com/discussions/does-trello-sync-across-devices) — 10 comments, 1 upvote
  > **Top comment:** "Yes Trello will sync across all devices."
- Title: [What do you use Trello for?](https://www.g2.com/discussions/what-do-you-use-trello-for) — 7 comments, 2 upvotes
  > **Top comment:** "Projects at work and at home. For example when we were upgrading our ERP system we used it to track different steps of the upgrade/transfer to different..."
- Title: [What is Trello used for?](https://www.g2.com/discussions/what-is-trello-used-for) — 6 comments, 4 upvotes
  > **Top comment:** "Project management and task tracking"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jira-vs-trello)