# ZyLAB ONE Reviews
**Vendor:** Reveal Data  
**Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 23
## About ZyLAB ONE
With ZyLAB One, perform fast, defensible eDiscovery with an easy-to-master eDiscovery platform from start to finish in one platform. Easily weed out documents that are not relevant for further review, and kick-start your legal discovery with our extensive data navigation capabilities. ZyLAB One is the smart choice for corporations to make for their eDiscovery and public records needs.




## ZyLAB ONE Reviews
  ### 1. The most user-friendly application for legal professionals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charlotte T. | External Relations Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2021

**What do you like best about ZyLAB ONE?**

As a legal professional, I found the software very easy to use and very well-organized. It is visually engaging with a variety of customizable functions. The language used for the software is closely linked to the legal language which I am familiar with. This definitely makes it much easier and more convenient for my experience with the software. On top of that, the software comes with very clear and well-explained instructions and training. Additionally, I personally did not experience any technical difficulties.Many functions are extremely helpful for my profession such as auto-redaction or bulktagging.

**What do you dislike about ZyLAB ONE?**

In general, I do not have any discontent on the software and its functions. It took a short period of time for me to get fully familiarized with the software and its features. Nonetheless, I believe that all software requires a short period of time for users to gradually get familiar with their features.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

ZyLAB eDiscovery is really eye-opening for me to witness a great integration of law and technology. It definitely is a powerful tool that makes the work of legal professionals more efficient and less time-consuming.

  ### 2. Good experience with onboarding and use of ZyLAB ONE.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pip V. | Juridisch secretaresse, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2021

**What do you like best about ZyLAB ONE?**

What I like the most about the software is that everything is very clear and user friendly. The overview in particular is well-arranged. Besides that, the speed of reviewing big data has increased enormously.

**What do you dislike about ZyLAB ONE?**

Nothing. The software meets all my expectations well.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

The work process where I frequently use zylab one are for processing data and making this searchable very quickly. In addition, I think it is a big plus that it is easy to redact sensitive information and this can even be done automatically by using a query.

  ### 3. Helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about ZyLAB ONE?**

the ease of use to black out parts of the text

**What do you dislike about ZyLAB ONE?**

Weining, but if I have to point out something: it is actually necessary to have a wide screen when processing. The screen of a tablet is too small to see both the document and the toolbars.

**Recommendations to others considering ZyLAB ONE:**

none

**What problems is ZyLAB ONE solving and how is that benefiting you?**

handling a large Wob request

  ### 4. High quality and user-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Floris H. | Co-founder, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2021

**What do you like best about ZyLAB ONE?**

The software provides a good overview and is very easy to use for people who do not have an IT background. Easy access and easy to upload data.

**What do you dislike about ZyLAB ONE?**

My work is mainly in Dutch and the ZyLAB software is in English.

**Recommendations to others considering ZyLAB ONE:**

Zylab provides 24/7 customer service, don't hesitate and take advantage of this.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

It takes an unnecessarily long time to find specific documents in a large amount of data. ZyLAB ONE ensures that more relevant documents are found and therefore less valuable time is wasted.

  ### 5. User-friendly & Efficient eDiscovery Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2021

**What do you like best about ZyLAB ONE?**

ZyLAB One is very easy to use and efficient. Many easy to follow trainings are provided which make it easy to use the software.ZyLAB One takes care of all the time-consuming review of documents and saves a lot of time, effort and money.

**What do you dislike about ZyLAB ONE?**

It might seem overwhelming at first to use the software. However, the trainings and videos provided are very easy to follow and understand.

**Recommendations to others considering ZyLAB ONE:**

It is a very easy to use and efficient software which will take care of a lot of time-consuming work. I highly recommend this software and it is definitely worth the try.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

ZyLAB One helps to review (legal) documents and go through large sets of data, and easily find personal data or any other relevant information.

  ### 6. Very powerful technology, auto redaction for investigations and market leading eDiscovery platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tijn I. | Juridisch medewerker, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2020

**What do you like best about ZyLAB ONE?**

Easy, DIY uploading of data, powerful analytics and search. Useful for investigations, auto redaction and GDPR compliance. Fantastic support and fast evolving features.

**What do you dislike about ZyLAB ONE?**

Nothing, it has all the features we need. In the beginning the options can be overwhelming, but the trainings are very helpful and will fulfill all your needs.

**Recommendations to others considering ZyLAB ONE:**

I'd recommend ZyLAB ONE to anyone that has to review a large quantity of judicial rulings, documents, e-mails, phone calls, imagery, etc.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Reviewing large amounts of data. In the legal field it makes it easier to inspect a lot of documents for relevant information. With this software, you can swiftly and efficiently review documents and save a lot of time.

  ### 7. ZyLAB ONE is a powerful tool for searching, structuring and processing large amounts of data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana R. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2021

**What do you like best about ZyLAB ONE?**

Once you know how ZyLAB ONE works, it is easy to use. ZyLAB ONE offers many useful functionalities in the field of searching, structuring and processing large amounts of data.

**What do you dislike about ZyLAB ONE?**

The features of ZyLAB ONE can be overwhelming at the beginning. However, if you follow the instructional videos it is easy to learn.

**Recommendations to others considering ZyLAB ONE:**

I recommend the ZyLAB ONE software to everyone who wants to use eDiscovery.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

With ZyLAB ONE eDiscovery, working with large amounts of data becomes easier.

  ### 8. Easy to use and highly efficient e-Discovery software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorik v. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2021

**What do you like best about ZyLAB ONE?**

The ZyLAB eDiscovery software is very easy to use, even for non-technical legal professionals. The software makes it possible to filter and classify (very) many documents in a short time.

**What do you dislike about ZyLAB ONE?**

Nothing. The ZyLAB software is exactly what I need!

**What problems is ZyLAB ONE solving and how is that benefiting you?**

When large amounts of data need to be viewed, the ZyLAB eDiscovery software is used. In the legal field, the software makes it possible to filter many documents by relevance in a very short time.

  ### 9. A very well rounded E-Discovery tool with excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Corné B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2020

**What do you like best about ZyLAB ONE?**

For anyone with some knowledge of using a search engine, it works very intuitively. The support for the product is great, with timely and concise responses, usually within a day.

**What do you dislike about ZyLAB ONE?**

Some learning and training courses are required to enable you to utilize the more advanced functionality of the package. ZyLAB does provide these courses, so did not present a significant issue.

**Recommendations to others considering ZyLAB ONE:**

I would recommend this program to anyone considering an analysis of a large quantity of judicial rulings on any topic. In my opinion it can also  be very well suited for qualitative research into certain events that involve a heterogeneous body of data, like e-mails, phone calls and imagery.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

I have personally used ZyLAB ONE for my thesis on the automated analysis of certain  judicial rulings in Dutch labour law, in this capacity ZyLAB performed very well and enabled a nearly fully automated analysis of the judicial rulings. ZyLAB was used to automatically identify certain values in the body of the ruling and to identify if claims were allowed or denied.

  ### 10. Very effective, efficient, useful and above all easy to learn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2020

**What do you like best about ZyLAB ONE?**

It can be very time consuming if you have to review every legal document without the use of a machine learning software. With ZyLAB ONE I can work efficiently and effectively through a lot of legal documents and therefore save time.

**What do you dislike about ZyLAB ONE?**

Although the software is easy to use, in the beginning I really had to get used to it. But the training is very helpful and it takes you step by step to understand the software and how to use it properly. Practice makes perfect.

**Recommendations to others considering ZyLAB ONE:**

I would recommend every organization that works with a lot of data to work with ZyLAB ONE. It can save you a lot of valuable time and money when you work with the software.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Within the legal sector you have to review a lot of legal documents for relevant information. This can be quite time consuming. The software makes it a lot easier to swiftly and efficiently review every document and save a lot of valuable time.

  ### 11. Very effective and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2020

**What do you like best about ZyLAB ONE?**

The visual interfaces that provide clarity and how easy the software is to use. The ability for the software to perform certain actions like Auto-Redaction automatically while being more precise than a human could be.

**What do you dislike about ZyLAB ONE?**

Learning to use the software can be a bit hard at the beginning, but once you have learned then it's easy to use.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

GDPR compliance and FOIA requests.

  ### 12. ZyLAB eDiscovery the future of handling public records requests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul B. | Tour Guide, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2020

**What do you like best about ZyLAB ONE?**

The automatic de-duplication and automatic redactions. Both these features save a tremendous amount of time.

**What do you dislike about ZyLAB ONE?**

Using the software as a first time user might be difficult, but ZyLAB provides online and onpremise training to make sure every user can use the software efficiently

**Recommendations to others considering ZyLAB ONE:**

If you have trouble finding the relevant documents for a case in a big bundle of data ZyLAB eDiscovery can help you with this. Also if you have generic information that needs to be redacted frequently, the auto redaction feature will save you tons of time!

**What problems is ZyLAB ONE solving and how is that benefiting you?**

The amount of time needed to handle a public records request has gone down drastically. Especially big requests where we need to look through gigabytes of information can be handled quickly and efficiently by making use of the ZyLAB eDiscovery software.

  ### 13. Nice lesson, pleasant to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2021

**What do you like best about ZyLAB ONE?**

Zylab is easy for searching information.

**What do you dislike about ZyLAB ONE?**

Zylab is mostly in English, which sometimes makes it hard to work with.

**Recommendations to others considering ZyLAB ONE:**

Definitely worth trying.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Zylab helped in quickly finding data.

  ### 14. Easy to learn and very useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2020

**What do you like best about ZyLAB ONE?**

I think the program is very easy to use and you don't have to be an IT-expert to understand the program. It definitely is a useful program for legal research, because you don't have to research every document by hand. I will definitely use this program again when I get the chance.

**What do you dislike about ZyLAB ONE?**

The test for getting the Review Specialist certificate is a bit too long for someone who's used the program already.

**Recommendations to others considering ZyLAB ONE:**

It definitely is a useful program for legal research, because you don't have to research every document by hand. The ZyLAB team also have experience with legal research, so they can be used for that.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Within legal research the eDiscovery from ZyLAB is very helpful. Instead of researching every document by hand, you can put all the documents in the program and by machine learning you can find all the relevant documents much quicker.

  ### 15. Easy to use, makes me a star!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dana H. | Adjunct Professor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about ZyLAB ONE?**

How easy to use.  I was able to view the tutorial once and get right to it.

**What do you dislike about ZyLAB ONE?**

The Zylab tool has met all my needs to data.

**Recommendations to others considering ZyLAB ONE:**

The learning curve is short and easy.  I am amazed at how fast I have been able to learn and navigate.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

I have been able to easily and rapidly address finding, tagging, and addressing issues for multiple projects.

  ### 16. Market leading eDiscovery as a Service with rapid evolving features.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2019

**What do you like best about ZyLAB ONE?**

Easy, do it your self uploading of data. Intuitive review interface that serves both novice and expert users.

**What do you dislike about ZyLAB ONE?**

Some new features are not yet in the user interface but already available from technical standpoint. But the bi weekly builds are making up for this and Zylab is rapidly moving and catching up with the competition on data analytics features.

**Recommendations to others considering ZyLAB ONE:**

Zylab provides our core eDiscovery tooling. On the new Azure platform working with the tooling is a breeze. Easy do it yourself uploading of data and with the new B2C concept we as customer can have full control over our cases. New technology and features are implemented on a frequent basis. Customer saticfaciton is important to Zylab and they really listen to to customer need and translate that to features for the tooling.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Investigations, Subject Access requests, Regulatory requests.

  ### 17. ZyLAB One is a super end to end solution that is moving with our clients ever increasing needs 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom G. | Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2019

**What do you like best about ZyLAB ONE?**

We need a solution that is intuitive and one which end users are comfortable with who can also can get up to speed on quickly.  The ability to manage any investigation end to end give our client the assurance that their data is being processed once and not multiple times. 
Furthermore, redaction functionality is improving all the time with ZyLAB One and for SARs, FOIs and discovery this a real practical problem our clients and ZyLAB One lifts the burden dramatically. 

**What do you dislike about ZyLAB ONE?**

Front end reporting on data processing including status reporting and duplication levels would be very helpful 

**Recommendations to others considering ZyLAB ONE:**

Good planning to identify your core requirements helps to ensure you get the most out of your system from day one

**What problems is ZyLAB ONE solving and how is that benefiting you?**

We provide solutions predominately around Internal Investigations, eDiscovery, Subject Access Requests (SARs), Data Access Requests (DARs) & FOIs.

  ### 18. ZyLAB ONE eDiscovery is of great help to get our corporate and M&A teams quickly up to speed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amin G. | Sales & Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2019

**What do you like best about ZyLAB ONE?**

Praise for its simplicity to find, collect and categorise data that is crucial to a matter. 

**What do you dislike about ZyLAB ONE?**

An option to be able to create (custom) status reports would be very helpful; from what I have understood, this is currently under development.

**Recommendations to others considering ZyLAB ONE:**

If you or your company is in need of a powerful, but simple to use eDiscovery tool, please consider ZyLAB ONE.

**What problems is ZyLAB ONE solving and how is that benefiting you?**

In our daily work, ZyLAB ONE has helped us with multiple large transactions. It enabled us to find relevant information faster as well as reducing costs and increasing quality. 

  ### 19. Excellent e-discovery software for corporates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2019

**What do you like best about ZyLAB ONE?**

ZyLAB ONE is very easy to use eDiscovery software. It allows our organization to respond to eDiscovery requests much faster and more cost effective than we could do in the past. We also use ZyLAB to  manage our contracts, and large files related to insurance claims. 

**What do you dislike about ZyLAB ONE?**

We acquired ZyLAB for eDiscovery (for which it is perfect), but now we also use it for a variety of other business cases. Even for those, there is very little we miss. 

**Recommendations to others considering ZyLAB ONE:**

You should sign up for a trial. This is for free. The software is extremely easy to use. In addiition, it has many powerful features. 

**What problems is ZyLAB ONE solving and how is that benefiting you?**

eDiscovery, inparticular responding to ediscovery production requests. In addition we use it to manage our contracts and other legal documentation such as insurance claims. We also started using it to archive email from ex-employees in our legal and finance department. 

  ### 20. ZyLAB eDiscovery functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Majed Q. | Technical Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2019

**What do you like best about ZyLAB ONE?**

ZyLAB eDiscovery is very easy to use, ZyLAB eDiscovery makes archiving easy, one of the amazing features of ZyLAB eDiscovery is: Auto Redaction.


**What do you dislike about ZyLAB ONE?**

status reporting and duplication levels.

**Recommendations to others considering ZyLAB ONE:**

ZyLAB ONE uses the latest and greatest architectural principles for better flexibility and scalability,

**What problems is ZyLAB ONE solving and how is that benefiting you?**

It has been used to manage the contracts and other legal documentation such as claims.

  ### 21. Zylab ediscovery usefulness

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2018

**What do you like best about ZyLAB ONE?**

eDiscovery, when you need to review a large data set to categorize documents into a number of categories such as responsive or not responsive  for a set of claims or topic with high degree of accuracy.  
 Some of the  amazing features of Zylab ediscovery are: AUTO_REDACTION for obscuring parts of a documents to protect sensitive information; PREDICTIVE CODING this feature trains the system to find documents through supervised learning; TOPIC MODELING the system groups documents together by itself.etc
Zlab ediscovery makes archiving easy

**What do you dislike about ZyLAB ONE?**

based on the area of fields i have implemented Zylab there has been no short comings in terms of the expected results. Zylab has been a big help to firms. DO note that in other to implement Zylab solution in your firm you wont be making use of normal scanners, you will need scanners that are time efficient 

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Zylab uses the latest and greatest architectural principles for better flexibility and scalability,
Zylab also makes uses of AI,supports office 360, extended document registration including easy upload functionality, automatic translation of documents(additional module) etc

  ### 22. Highly efficient and cost-effective document review and analysis 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2019

**What do you like best about ZyLAB ONE?**

The ZyLAB software is very user-friendly and  easy to use, also for legal professionals with little software using experience. The ZyLAB software makes it possible for us to classify a huge amount of documention within a short time. The flexibility of the staff and the responsiveness is great. 



**What do you dislike about ZyLAB ONE?**

Although the creating of matters and queries is fairly easy, it still can be a challenge sometimes. However, support staff is always available to help through the process. 

**What problems is ZyLAB ONE solving and how is that benefiting you?**

Classifying documentation and redacting services.  

  ### 23. Great technology, very powerful auto redaction for investigations and GDPR compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2019

**What do you like best about ZyLAB ONE?**

Auto redaction, very powerful search and analytics, easy of use for investigations, ediscovery and GDPR compliance. Great support, fast evolving features, highly scalable for large and complex data sets.

**What do you dislike about ZyLAB ONE?**

Nothing, the products does everything we need. Support does everything we need and we get more than we need.

**Recommendations to others considering ZyLAB ONE:**

Take a close look at the training videos on the ZyLAB Video portal. There are many features you are probably not even aware that this type of technology existed!

**What problems is ZyLAB ONE solving and how is that benefiting you?**

investigations and GDPR compliance. We have reduced time, we found important facts that we would otherwise never found. In a fraction of the time it took us in the past with a smaller team. 



- [View ZyLAB ONE pricing details and edition comparison](https://www.g2.com/products/zylab-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A36%3A03+-0500&secure%5Bsession_id%5D=f831002b-24d3-4ef4-aec3-de04a9484aea&secure%5Btoken%5D=b26e275367ce3dc7fbd6b5190e735e7d131412941b84391fe72777bcd5cccb0d&format=llm_user)

## ZyLAB ONE Features
**Request Management**
- Online Forms
- Workflow Assignment
- Payment Processing
- Public Database
- Common Documents
- Digital Storage
- Role-Based Permissions
- Audit Trail

**Document Collection**
- Legal Hold
- Document Collection
- Document Processing

**Workflow Management**
- Cross-Department Collaboration

**Document Review**
- Document Review
- Project Analytics
- Project Templates
- Automated Review
- User Reporting
- Permissioned Access
- Production

**Reporting**
- Dashboards
- Basic Reporting

**Agentic AI - eDiscovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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