Jira Reviews & Product Details

I use Jira for project management and tracking tasks in my team. It's great for creating tasks, assigning work, tracking bugs, and managing our sprint progress. I like its task tracking and workflow customization. The board view is very clear, and the integration with other tools like Slack and GitHub makes teamwork easy. Task tracking helps us see the exact status of every task, who is working on what, and what's pending. Workflow customization is valuable because we can create our stages like To Do, In Progress, and Done according to our team's needs, making our process smooth and saving time. The integration works very well with Slack and GitHub, helping us keep all work connected in one place. Overall, I highly recommend Jira because it is very effective for project management and team collaboration, making our work much more organized. Review collected by and hosted on G2.com.

What I don't like about Jira is that it can be slow sometimes and the interface is complicated for new users. The setup takes time and it has too many features which can be confusing. Also the pricing is high for small teams. It could be improved by making it simpler and faster. Review collected by and hosted on G2.com.

I use Jira mainly to manage and track work. It provides a clear picture of my work and the team's progress in one place. I appreciate the boards and status tracking, which make it easy to see what needs attention, what's in progress, and what's completed. The ticket history and comments are useful, as they keep all context attached to the work instead of being dispersed across different conversations. I like how customizable Jira is; we can set up workflows, priorities, labels, and different views based on our team's needs. The export feature is especially useful for generating reports. The conversation history around each ticket is very valuable, helping me understand what happened without having to search through old emails or chat messages. Review collected by and hosted on G2.com.

I don't have much to complain about, honestly. Jira works well for what I use it for. There are some areas that could be made simpler or more intuitive. For example, some actions require several clicks, and certain settings or options can take a little time to find. The interface could also be a bit cleaner so that the most important information and actions are easier to spot. Review collected by and hosted on G2.com.

I really like Jira for its integration features, as it integrates with almost any application I work with, like Microsoft 365, Excel, AI tools such as ChatGPT, and many more. It makes my job a whole lot easier by automating tasks and helps projects run more smoothly with better collaboration. I also appreciate how it aids in inventory control and keeps things organized and concise. It's been easy to learn even without a formal background, and the initial setup was very simple, guiding me through steps effortlessly. Finally, Jira supports such a large number of employees, allowing us all to collaborate and build systems together efficiently. Review collected by and hosted on G2.com.

There’s nothing really that I don’t like about it. There’s always room for continuous improvement. Review collected by and hosted on G2.com.

We can easily create different teams and set up a high-level team hierarchy, and it’s simple to track any task assigned to anyone. The most interesting part is having chat access within each task type, and the collaborative features are genuinely amazing. The integration with MS Teams and similar tools has also improved the overall performance of the system. On top of that, the AI support is absolutely amazing and helps reduce our overall workload. Review collected by and hosted on G2.com.

It’s a bit complex to understand as a first-time user during onboarding. However, that’s understandable because it has a huge number of features. After using the platform for a few days, I think most users can easily adapt to it. Personally, I found it very interesting. Review collected by and hosted on G2.com.

What I like most about Jira is how it keeps development work organized in one place. I use it to create and track tasks and bugs, manage sprint work, assign issues, and follow their progress through different stages. The backlog and sprint views are particularly useful for prioritizing work and keeping track of what the team needs to complete. It also makes it easier to see the status and history of an issue without having to rely on separate conversations or spreadsheets. Review collected by and hosted on G2.com.

What I dislike most about Jira is that it can feel complicated when a project has a lot of workflows, fields, and configuration options. It sometimes takes extra time to find the information I need, especially when there are many issues and filters involved. The interface can also feel a little heavy for simple task tracking. Review collected by and hosted on G2.com.

Extremely relevant to my project management needs. It isn’t very difficult to learn, and it’s a widely accepted, very popular tool. It comes with multiple plugins that help with reporting and various other project-related activities. The workflows are strong, and I’ve never faced any performance issues. Review collected by and hosted on G2.com.

Some modules, like the dashboard, have limited functionality in terms of what you can create. It needs more customization options. Review collected by and hosted on G2.com.

Jira stands out in software development and project management as the industry-standard engine for managing agile workflows, tracking complex issues, and maintaining visibility across engineering teams. Review collected by and hosted on G2.com.

While Jira is a powerhouse for issue tracking and agile project management, its immense depth and enterprise focus make it notoriously frustrating for many users and administrators. Review collected by and hosted on G2.com.

I appreciate how Jira bifurcates issues of any current software development problem, helping us examine difficulties based on user stories. I also like the report-based feature, making it easy to view the burndown chart and user performance. As a senior developer, I use the burndown chart and velocity report to understand how the user story is performing. I enjoy the flexibility of Jira, especially the ability to add custom fields and customize the current sprint board. Switching to Jira was beneficial as it offers better reporting for both the business and development teams. The initial setup was quick and very easy for us, allowing us to set up a project without hassle. Review collected by and hosted on G2.com.

The UI of Jira can be improved a bit since it's just okish. There are so many options to go through when editing, which can be overwhelming. Sometimes Jira is a little laggy, especially when working on a slow internet connection, and it takes time to load when opening a user story. Review collected by and hosted on G2.com.

What I like best about Jira is its flexibility in managing projects, tracking bugs, and organizing Agile workflows. It provides a centralized platform where QA, developers, and project managers can collaborate efficiently. Features like customizable workflows, sprint planning, dashboards, and detailed issue tracking help improve visibility and productivity across the team. As a QA lead, Jira makes it easy to monitor bug status, prioritize tasks, and ensure smooth communication between team members. Review collected by and hosted on G2.com.

1- When the number of users is more than 10, Jira restricts users’ access to their work when the number of users exceeds 10, which results in users being unable to access or use the data that has already been entered. Therefore, a subscription is required.

2- The learning curve can be steep for new users, and configuring workflows, permissions, and custom fields may take time. Some advanced features are not always intuitive and can require additional training or administrator support. Review collected by and hosted on G2.com.

Jira’s UI is functional but takes time to learn; integrations with Slack, GitHub, and Confluence are excellent and automate most of our workflow. Performance is solid for day-to-day use, though large boards and the mobile app can lag. Pricing is steep for Premium, but ROI is strong since it replaced 3 other tools and cut status meetings. Onboarding is mostly DIY with decent docs but slow support unless you’re Enterprise. Atlassian Intelligence helps with auto-generating issue descriptions and JQL, cutting busywork even if it needs review. Overall, it’s heavy but scales well and keeps dev, PM, and QA aligned in one place. Review collected by and hosted on G2.com.

Jira’s UI feels cluttered and click-heavy for new users, with simple edits taking too many steps. Performance drops on large backlogs and the mobile app is slow and limited. Pricing jumps sharply from Free to Standard to Premium, and useful features like advanced permissions are paywalled. Onboarding has a steep learning curve; setup and workflows are DIY, and support response times are slow without Enterprise. Integrations are powerful but configuring them often needs an admin and breaks after updates. Atlassian Intelligence still hallucinates in JQL and gives generic suggestions, so you can’t trust it blindly. Overall, it’s overkill for small teams and admin overhead eats time you’d rather spend shipping. Review collected by and hosted on G2.com.