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Jira Pricing Reviews

(2)
Monta J.
MJ
product manager
Small-Business (50 or fewer emp.)
"Jira"
What do you like best about Jira?

As a project manager, I appreciate Jira's robust issue tracking and customizable workflows, which are essential for keeping complex projects organized. Its ability to provide clear visibility into project progress and individual task statuses allows for effective team coordination and timely decision-making. Review collected by and hosted on G2.com.

What do you dislike about Jira?

As a project manager, I might find Jira's complexity and steep learning curve to be a drawback, especially when onboarding new team members or working with less tech-savvy stakeholders. Additionally, its pricing structure and the potential for feature bloat in larger instances could become a concern, leading to unnecessary costs or overwhelming options that hinder rather than help efficiency. Review collected by and hosted on G2.com.

"Complicated Setup, Glitchy Integration, Unhelpful Support"
What do you like best about Jira?

The ticketing system was strong when it worked properly. Review collected by and hosted on G2.com.

What do you dislike about Jira?

There are so many things that need to improve with Jira. The ticketing system didn't always function accurately and had glitches that hurt our business. They started charging us for a subscription we were never using, and when we requested a refund just 2 hours after being charged, they denied it and drag the conversation about it. Their Slack integration is broken and has many syncing issues which they never fix, and it hurt our business. Also, they don't provide agent stats for the ticketing system. The initial setup is complicated. Review collected by and hosted on G2.com.

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