Last updated on Apr 29, 2026
Jira offers 4 pricing editions, starting at $0. Jira pricing tiers are designed to support different usage levels and team sizes. Jira also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Jira pricing table below to figure out the best fit for your needs.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Based on recent G2 reviews that discuss pricing and value, many reviewers say Jira is worth the cost for teams managing complex workflows, with customizable workflows and automation often cited as key reasons. Reviewers frequently mention productivity gains from better visibility and reduced manual tracking, and several reviewers highlight strong ROI for agile and engineering work. Many reviewers say the cost feels justified when Jira is used daily across larger, cross-functional teams, while some users report it is less cost-effective for smaller teams or simpler projects. A common theme across reviews is that pricing feels steep as the team grows or when advanced capabilities are needed. Many reviewers say the learning curve and admin overhead can also make value harder to realize without careful setup.
Yes. According to G2 data, Jira offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.
According to G2 data, Jira pricing in 2026 starts at $7.53 and can reach $13.53 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Atlassian's official pricing page for the most current details.
According to G2 reviewers, Jira's pricing is best suited for mid-market and enterprise software development teams that practice agile methodologies. G2 reviews from mid-market companies in information technology, computer software, and consulting segments consistently highlight strong ROI from Jira's sprint planning, bug tracking, and workflow customization. The free tier suits very small teams of up to 10 users exploring agile practices. Jira's Standard plan fits growing teams needing collaboration controls, while Premium appeals to organizations requiring AI features and cross-team dependency management. G2 reviewers from small businesses frequently note that Jira's per-user pricing feels excessive for teams under 20, making it less ideal for early-stage startups with tight budgets.
Jira's free tier supports up to 10 users with unlimited projects, basic views, 100 automation rule runs per month, and 2 GB of storage, but limits support to the Atlassian Community. G2 reviewers frequently cite the 10-user cap as the primary driver for upgrading. Jira's Standard plan at $7.53 per month adds user roles, external collaboration, multi-region data residency, 250 GB storage, and 9/5 regional support for up to 50,000 users. Jira's Premium tier at $13.53 per month unlocks AI-powered features via Rovo, cross-team planning, unlimited storage, and 24/7 critical support. Jira's Enterprise plan adds advanced analytics, unlimited automation, and multi-site management for large organizations.
G2 reviewers widely regard Jira as a premium investment that delivers strong value for mid-to-large teams, though cost concerns are among the most frequently cited drawbacks. High ratings coexist with repeated complaints about per-user pricing that scales quickly, expensive marketplace add-ons, and advanced features locked behind higher tiers. G2 users consistently note that Jira's automation, integrations, reporting, and workflow customization justify the cost for teams using it daily. However, small businesses and startups frequently flag Jira's pricing as prohibitive, with some reviewers comparing it unfavorably to alternatives like Azure DevOps, Asana, and Trello for budget-conscious teams. The consensus is that Jira's pricing delivers clear ROI for organizations that fully leverage its capabilities.
I like that I can detail my project till the last bit of work. Plus having timelines and plans help manage large projects & tight deadlines. Review collected by and hosted on G2.com.
Its complicated to use if you do not have good training. Review collected by and hosted on G2.com.
The ticketing system was strong when it worked properly. Review collected by and hosted on G2.com.
There are so many things that need to improve with Jira. The ticketing system didn't always function accurately and had glitches that hurt our business. They started charging us for a subscription we were never using, and when we requested a refund just 2 hours after being charged, they denied it and drag the conversation about it. Their Slack integration is broken and has many syncing issues which they never fix, and it hurt our business. Also, they don't provide agent stats for the ticketing system. The initial setup is complicated. Review collected by and hosted on G2.com.
