Jira Cloud for Sheets Reviews & Product Details

I like that Jira Cloud for Sheets keeps the whole thread saved and it's integrated with our email. We can easily send photos, links, and archives. It's very open to doing big texts if we need to explain something more difficult. The capability to have the client open a ticket with the Jira link and communicate directly on the ticket thread is valuable. I am able to help by sending screenshots, archives, and even videos of calls with clients, which helps the support team better understand the issue. We can all talk together, and the client can see that we are working together as a team on their issue. Also, the initial setup was easy. Review collected by and hosted on G2.com.

I think it could be integrated on WhatsApp - at least for us we don't use this feature. I'm not sure if that's an option. Since not all of our clients are 24/7 in their email. And it could also have a feature to send audios. This would make the clients happier. And something that should be a must is to organize it by client's name/id. Right now, we only organize it by title/date, so every time I open a ticket, I put the client name on it. But it's not that useful, since we have a client name box to fill, we just can't use it to filter. Review collected by and hosted on G2.com.

What I like best about Jira Cloud for Sheets is how it bridges Jira’s project data with the flexibility of Google Sheets, making it easy to analyze, manipulate, and report on Jira issues without switching platforms. I appreciate that it automates data updates, so the Sheets always reflect the latest information from Jira, saving time on manual exports. The ability to customize queries, filter data, and build dashboards directly in Sheets is extremely useful for tracking metrics, generating reports, and sharing insights with stakeholders. Overall, it combines Jira’s powerful project tracking with the accessibility and flexibility of spreadsheets, making data-driven decision-making much easier. Review collected by and hosted on G2.com.

One thing I dislike about Jira Cloud for Sheets is that while it’s powerful, it can sometimes feel limited for very large datasets, as Google Sheets has row and formula constraints that can slow down performance. Additionally, complex Jira queries can be tricky to set up correctly, and if not configured carefully, the data updates may not always reflect the most granular filters or custom fields. Finally, since it’s dependent on both Jira and Google Sheets, any connectivity issues or API changes can temporarily disrupt automated updates. Overall, these are minor trade-offs, but they can be noticeable for heavy or highly complex reporting needs. Review collected by and hosted on G2.com.

Jira Cloud for Sheets helps us track kitchen operation issues more efficiently. When system bugs or process problems come up, we can create tickets in Jira and then pull that data into Google Sheets, which makes it easier to track items, report on them, and follow up as needed. Review collected by and hosted on G2.com.

The initial setup can be a bit complex, and syncing large datasets from Jira to Sheets can sometimes impact performance or require occasional manual refreshes. Review collected by and hosted on G2.com.

I really like that Jira Cloud for Sheets makes it fast to quickly import data instead of typing it over, which is quite helpful during backlog grooming sessions with developers. Review collected by and hosted on G2.com.

The way to search for what data to import from a ticket is a little strange, and I don't recognize all the fields. Also, it would be nice if the app saved the previous import field criteria, as I need to set those specific fields every time I use it. Review collected by and hosted on G2.com.

I particularly like the ability to configure a JQL query to pull Jira tickets on a set cadence (currently on a weekly basis), thereby, automating the reporting process for updating clients on the status of their requests. This functionality can be coupled with Tables in Google Slides to streamline reporting further still.

The add-on itself is easy to install and implement - with high user adoption because of its simplicity. Review collected by and hosted on G2.com.

As yet, I have not encountered any issues. The main limitation for JQL queries stems from Jira (the parent product) - there are restrictions on what can and cannot be filtered.

With the addition of Scriptrunner for Enhanced Search, if this application could integrate with the Jira tool, the functionality would be greatly enhanced. Review collected by and hosted on G2.com.

Jira Cloud for Sheets is a valuable add-on that excels at creating custom reports and dashboards in the flexible environment of Google Sheets, which is a major advantage over Jira's native reporting. It's also incredibly powerful for performing bulk updates on hundreds of issues at once, saving a massive amount of time. The add-on makes Jira data more accessible to team members who are comfortable in spreadsheets but not in Jira itself, and its direct JQL integration allows for very specific data imports. Review collected by and hosted on G2.com.

It can become very slow when trying to import large amounts of data, and the powerful bulk update feature carries the risk of making widespread mistakes with a single error. The reliance on JQL can be a hurdle for new users, and when syncs fail, the error messages are often not clear enough to quickly solve the problem. Also some of Jira's more complex custom fields don't always translate well into the spreadsheet format, making them difficult to work with. Review collected by and hosted on G2.com.

Simplicity but powerful sheets, always accessible in the cloud, very light and fast to load web app. Review collected by and hosted on G2.com.

I guess, it may become a bit pricy for mid sized businesses in my experience. Review collected by and hosted on G2.com.

I use Jira Cloud for Sheets every day on my team! I import issues from Jira, set it up to auto refresh, and am able to select only the fields that I need. I can then create needed pivot tables and reports. It is very easy to integrate with Google Sheets and I have not had a problem so far. Review collected by and hosted on G2.com.

When editing the fields on the Jira import, it is difficult to reorder them, and it's hard to see all the options when searching - design could be improved. Review collected by and hosted on G2.com.

you can use within Google spreadsheets to import data from Jira Cloud sites moreover there are some feature which is unique and not provided by other cloud it is better than excel Review collected by and hosted on G2.com.

I have been using this tool somce 2 to 3 years but didn't found and problems so that i memtion here but still I want to mention one thing which is the tool is hard to set up and get time to used too Review collected by and hosted on G2.com.

JQL and easy to import data into google sheets,I appreciate the easyness and descriptive approach,costfriendly and less time consuming

Much faster and easier to use Review collected by and hosted on G2.com.

Unweildy and unintuitive but I like its easyness.Complete package and may be some advancement in near future is needed as per rhe customer requirements more elaborative and easy to understand as per the age groups Review collected by and hosted on G2.com.