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Jira Demo - Jira Views
Jira - View and track every team's work with board, list, timeline, and calendar views
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Jira - Link work to goals to stay aligned on how everyone contributes to the big picture
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Jira - Kickstart work with customizable project templates for nearly any project and team
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Jira - Unlock teamwork with Rovo, Jira's advanced AI-powered search, chat, and agents
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Jira Reviews (7,335)

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Jira Reviews (7,335)

View 16 Video Reviews
4.3
7,335 reviews

Pros & Cons

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Viraj S.
VS
Executive Management Assistant
Mid-Market (51-1000 emp.)
"erful tool, but needs some learning for non-technical users"
What do you like best about Jira?

Jira helps our team to track tasks, issues and projects progress very clearly, as an executive management assistant, i use jira to follow up on action items from meetings and coordinate with project teams, the boards and ticket view show what is in progress, pending or completed, notification keep me updates on any changes, linking tasks to meeting helps ensures nothing get missed overall, it improves visibility into team work and deadlines. the integration with google space makes action tracking and communication smoother. Review collected by and hosted on G2.com.

What do you dislike about Jira?

it can feel a bit technical for non development work, especially for new users, some options and workflow are confusing at first, customizing boards, and filter takes time. reporting for non technical tasks is not very intuitive. mobile experience could be better. these issues make a small learning curve for administrative use. Review collected by and hosted on G2.com.

Radhika R.
RR
Full Stack developer
Small-Business (50 or fewer emp.)
"Flexible, Customizable Jira That Keeps Teams Organized and Aligned"
What do you like best about Jira?

Jira is great at keeping work organized, especially when multiple people are involved. I like how clearly it breaks down tasks, tickets and progress, so everyone knows what thy are working on and whats coming next. What i like best is the flexibility. You can customize workflows, boards and issue types to match how you team actually works instead of forcing a fixed process. It really helps with planning, tracking progress and staying aligned , especially in fast moving teams. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira can feel overwhelming, especially at the beginning. There are a lot of features, setting and configurations, which makes the learning curve pretty steep for new users. Another thing i dislike is that it can sometimes feel too complex for simple tasks. Creating or updating tickets can take more steps than expected and if workflows aren't set up well, things can get confusing. It is powerful, but it doesn't always feel lightweight or beginner friendly. Review collected by and hosted on G2.com.

Florencia María C.
FC
Senior Operation
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Exceptional organization and efficiency for project management"
What do you like best about Jira?

What I like most about Jira is its ability to organize and manage projects in a structured and efficient way. It allows for clear tracking of tasks, issues, and team progress, facilitating collaboration and real-time progress control. Additionally, its flexibility to adapt to different workflows makes it very useful for development teams and other types of projects. Review collected by and hosted on G2.com.

What do you dislike about Jira?

What I don't like about Jira is that it can be complex at the beginning, especially for new users, as its interface and settings have a steep learning curve. Additionally, some advanced features can feel unnecessarily complicated, and performance can be affected in very large projects if not configured correctly. Review collected by and hosted on G2.com.

Kishore N.
KN
iOS Developer & Product Specialist
Small-Business (50 or fewer emp.)
"Jira: The Ultimate Source of Truth for Team Collaboration"
What do you like best about Jira?

What I love most about Jira is how it keeps everything from falling through the cracks. It’s basically the "source of truth" for our entire team.

• Total Visibility: I love that I can look at a board and instantly see who is working on what, what’s stuck, and what’s finished. It gets rid of those "quick check-in" meetings because the status is always right there.

• Customization: It’s incredibly flexible. Whether we are running a simple to-do list or a massive, multi-phase project, we can tweak the workflows to match exactly how our team actually works, rather than being forced into a specific mold.

• Search & Organization: The ability to tag, link, and search for old tasks is a lifesaver. If I need to find a decision made six months ago, I can find it in seconds instead of digging through endless email chains or chat logs. Review collected by and hosted on G2.com.

What do you dislike about Jira?

None jira is all the good and have helped me to solve my daily tasks Review collected by and hosted on G2.com.

SC
Software Developer
Mid-Market (51-1000 emp.)
"Essential Tool for Task Management with Powerful Features and Seamless Integrations"
What do you like best about Jira?

I like most about is that i use it everyday and it is the best tool for the task management. The implementation took a bit of planning but it was not difficult and the customisation options were worth it . The set of features from boards and sprints to report and automation rules and i end up using it almost everyday. It also integrates well with the other tools i use like github. Their customer support was professional and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Jira?

It can feel overwhelming at first because there are so many settings and configurations. If you are managing big projects or lot of plugins it sometimes feels a bit slow. Also setting up custom workflow can take more time than expected. Review collected by and hosted on G2.com.

Sanket P.
SP
Software engineering
Small-Business (50 or fewer emp.)
"Empowers Teams with Custom Workflows and Seamless Collaboration"
What do you like best about Jira?

What I like best about Jira is that I can create projects, and whenever there is a new feature requirement, we can create a ticket for that task and assign it to specific teammates. We can also track the ticket status, and the workflow is fully customizable based on our process. In addition to that, Jira provides clear visibility into progress through boards, filters, and reports, which makes it easy to track sprint progress and identify blockers early. Another thing I like is the collaboration and documentation support. Comments, attachments, and activity history help keep all discussions and updates in one place, so nothing is missed. Review collected by and hosted on G2.com.

What do you dislike about Jira?

One thing I dislike about Jira is that when I first started using it, it felt very complex and overwhelming. The UI has a lot of options, and it takes time to understand how everything works. However, after using it daily, I got used to the interface. Another issue is that sometimes the drag-and-drop functionality for tickets is not very smooth, especially when boards have many columns or filters applied. In addition, Jira can feel heavy and slow at times, particularly on large projects with many tickets and custom fields. Also, too much customization can sometimes make workflows confusing, especially for new team members who are not familiar with the project setup. Review collected by and hosted on G2.com.

V K.
VK
Manager Digital Marketing
Real Estate
Mid-Market (51-1000 emp.)
"Exceptional Workflow Management and Team Visibility"
What do you like best about Jira?

What I like most about Jira is how well it handles complex workflows. It’s very flexible when it comes to creating issues, tracking progress, and managing sprints. Once things are set up properly, it gives clear visibility into what’s being worked on, what’s blocked, and what’s coming next, which is really helpful for cross-functional teams. Review collected by and hosted on G2.com.

What do you dislike about Jira?

The biggest downside for me is that Jira can feel overwhelming, especially for new users. There are a lot of settings, fields, and options, and it’s easy to get lost if you’re not familiar with it. Sometimes performance can also feel a bit slow, particularly on large projects with many tickets. Review collected by and hosted on G2.com.

Pradeep S.
PS
Sr Software Engineer
Mid-Market (51-1000 emp.)
"Powerful Management with Room for UI Improvement"
What do you like best about Jira?

I appreciate how Jira allows me to see which stories or tasks are assigned to me and helps visualize the current task status. The Jira board is also helpful for managing epics, sprints, bugs, and backlogs very easily. I like that it gives product managers everything they need to describe product requirements, and they can even add documents and videos to stories. Review collected by and hosted on G2.com.

What do you dislike about Jira?

The UI is a bit complicated. There are multiple things that may not be required for a particular project, but they stay present on the screen, leaving it up to you whether you want to use them or not. As a basic user, I need super simple options to manage my work and visibility of tasks assigned. Review collected by and hosted on G2.com.

Alok K.
AK
Management consulting Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"Good for tracking SAP workstreams, but the UI is a mess if you don't stay on top of it"
What do you like best about Jira?

The main thing for me is the transparency it gives our client. When we are in the middle of a messy SAP EWM integration things get lost in email way too easily. I like that I can link a specific MM configuration ticket directly to the functional spec in Confluence. It saves me from having to explain the same logic to the offshore team five times. Also the bulk edit feature is a lifesaver when the client changes their priority on 40 different warehouse testing scripts at once. It just works and doesn't require a lot of overhead. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Honestly? The notifications are a nightmare. If I do not spend an hour silencing the noise my inbox just becomes a Jira graveyard. And do not get me started on the loading times for Advanced Roadmaps when you have more than 500 issues in a plan. It gets sluggish. Also for something that is supposed to be agile setting up a new workflow for an SAP transport process feels way too rigid. You basically need a PhD in JQL just to pull a report that shows me which IDocs are actually blocking our UAT. Review collected by and hosted on G2.com.

Chandru S.
CS
Senior Software Engineer
Enterprise (> 1000 emp.)
"Streamlined Teamwork with Integrated Jira and Teams"
What do you like best about Jira?

I like how we can easily create tickets and assign them to the development team with Jira. I also appreciate that it's now integrated with AI, making it easy to rewrite our content. The integration with Teams is great too, as it means we don't have to log into Jira through a browser. We can also integrate Jira with various plugins or use it for test data management, which is pretty handy. Not having to jump between different tools speeds up the development and testing life cycle, which I find really beneficial. If we have access, setting it up is very easy. Review collected by and hosted on G2.com.

What do you dislike about Jira?

if build an inbuilt test data management feature will be very useful for automation testing. Review collected by and hosted on G2.com.

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