I like that Jama Connect for Requirements Management is web-based, which means its performance is not dependent on my hardware, and the database is safely stored in the cloud instead of on my laptop. I appreciate that everyone receives updates automatically because everything is online, eliminating the need for manual pushing or committing changes. The customer service experience is something I really like—it is efficient and very helpful, providing assistance to a great level of detail. Additionally, I found the initial setup to be intuitive and I love the well-designed, user-friendly UI, especially with my previous experience with tools like Doors, Jira, and Cameo. Review collected by and hosted on G2.com.
The export to Word, Excel, PDF is not working so well. Duplicating requirements is not optimal. Changing item types is not optimal. Deriving statistics is not optimal. If one could make batch changes to specific parts of the requirements or tests, that would be great. It is possible via the API, but that requires too many skills that the average user does not have. It is expensive, and we would love to use it with Capella, but the interface is not free. Review collected by and hosted on G2.com.
Thank you for sharing your detailed feedback about Jama Connect on G2! We’re delighted to hear that you value the web-based nature of our platform, the intuitive setup, and our user-friendly interface. It’s also fantastic to know that our customer service team has been able to provide you with efficient and detailed support.
We appreciate your constructive feedback regarding exports, duplicating requirements, and batch changes. These are important use cases, and we’d love to help you address them. Many of these challenges can often be resolved with tailored guidance, so we encourage you to open a support ticket with our team. They’ll be happy to work with you to explore solutions that fit your needs. Additionally, we’d like to invite you to join our Jama Connect User Community. It’s a great space to discuss use cases, share best practices, and connect with fellow Jama Connect users who may have insights to share.
We’re also thrilled to hear that Jama Connect is helping you enhance traceability, establish a single source of truth, and streamline your requirements and test case management. These are exactly the kinds of benefits we aim to deliver, and we’re glad to see the platform making a positive impact for your team.
Thank you again for your thoughtful review and for being part of the Jama Connect community. If there’s anything else we can do to support you, please don’t hesitate to reach out!
Best regards,
The Jama Software Team
This review contains authentic analysis and has been reviewed by our team
This reviewer was offered a nominal incentive as thanks for completing this review.
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