Pinpoint Reviews & Product Details

Pinpoint is the ATS that simplifies complex hiring for organizations managing multiple types of hiring. There are hundreds of ATSs on the market, and they all say the same thing: they’ll help you fill positions on time, with the right people, without blowing your budget. But what it takes to achieve all those great outcomes can look very different across your organization—recruiting across very different locations, cultures, or groups of candidates. Most ATSs make this complexity harder to manage, not easier. They’re often optimized for just one hiring stream or one set of stakeholders, so the rest have to compromise. Pinpoint is different. Whether you need to recruit across different cities or countries, desk-based and desk-less workers, or early career and experienced professionals—Pinpoint can help with that. How Pinpoint helps you simplify your hiring process: Plan: Get better visibility over your hiring and plan strategically for the future with features like job requisition management, survey data, and custom reporting and analytics. Attract: Get more applications from more qualified applicants across all your recruiting streams—via hundreds of global job boards including LinkedIn RSC, candidate-friendly applications including via mobile, and beautiful custom career sites. Engage: Use advanced CRM capabilities to find relevant candidates, stay in touch with silver medallists and create talent pools, so you can easily fill your talent pipeline the next time you open a role. Select: Bring every part of the selection process into the ATS to make better decisions, faster, with features like anonymized screening, interview scheduling, video interviews, candidate scorecards and offer management. And, spend less time on hiring admin with powerful Workflow Automations—like automated nudges to hiring managers to remind them to fill out their scorecards, or automatic rejection for candidates missing a core job requirement. Onboard: Pinpoint helps you personalize new hire onboarding at scale, with features like candidate progress tracking, task management, branded candidate onboarding portals and flexible onboarding flows to cover local compliance and standardized processes. Platform: Pinpoint joins up data across your hiring process so everything works better together, providing one place to manage every step from requisition to onboarding. Support: Get implementation right, the first time, and keep evolving with the help of our world-class customer success and support teams. Integrations: Pinpoint seamlessly integrates with hundreds of your favourite HR and recruitment tools and offers an open API to establish your ideal tech stack, hassle-free. Keep your data secure and connected: - ISO27001 compliance - SOC 2 Type II compliance - GDPR, CCPA, and other global data protection regulations - Out-of-the-box compliance reports such as OFCCP and Article 55 - Single Sign On (SSO) and 2 Factor Authentication (2FA) - Hundreds of out-of-the-box integrations - REST API for custom integrations - Drag and drop flat file report builder for integrations with legacy software

Product Website

Seller

Pinpoint HQ

Discussions

Pinpoint Community

Languages Supported

English

Overview by

Freddie Hammond

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Pinpoint Integrations

(115)

Verified by Pinpoint

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Coderbyte for Employers

Google Cloud Telecom Network Automation

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HiBob HRIS

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HireRight

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Salesforce and Sage Business Cloud

SuccessFactors LMS and Salesforce Integration

Willo Video Interviewing

Pinpoint Media

Get an overview on the status of your jobs, and any upcoming interviews.

Remove bias with numerically scoring your candidates on the requirements for the role.

Survey your candidates to gain insights into the candidate experience for your recruitment process.

See a list of active jobs you're recruiting for, and at what stage those candidates are at.

Watch a Pinpoint Demo. No boring slides. No hard sell. Just an opportunity to see all the core features of Pinpoint and see if we're a fit.

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Cynthya D.

Recruiter

Mid-Market (51-1000 emp.)

1/23/2026

"Simple, Effective, and Easy to Use"

5/5

What do you like best about Pinpoint?

I like how intuitive and well-organized Pinpoint is. The interface is clean and easy to navigate, which makes it simple to focus on the task at hand without feeling overwhelmed. It feels thoughtfully designed with the user experience in mind. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

There’s not much to dislike, but some features could be expanded or made more customizable over time. That said, the platform is clearly evolving, and the current functionality already covers the most important needs very well. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

Pinpoint helps solve the challenges of managing job postings and coordinating interview schedules by keeping everything centralized and well-organized. It simplifies tracking candidates across different stages and makes interview scheduling more efficient and transparent. This reduces back-and-forth, minimizes errors, and saves time, allowing the hiring process to move faster and more smoothly for everyone involved. Review collected by and hosted on G2.com.

Simon A.

Freelance Fractional Talent Acquisition Consultant

Mid-Market (51-1000 emp.)

12/10/2025

"Effortless Setup, Intuitive Use, and Outstanding Reliability"

5/5

What do you like best about Pinpoint?

Easy to configure and set up - implementation was a breeze. Straightforward to use - very intuitive - new users need little training on the day-to-day functionality. Allows me to manage and process candidates easily even when volumes are high. It's reliable - there is never any outage or downtime. The connected careers site managed from within the back end allows me to update my own website with new content whenever I want, making it much easier to keep it fresh and current than if I used an externally maintained website. The support team are generally excellent - prompt, helpful and knowledgeable. It is competitively priced especially for a small business. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Very little. There are a couple of minor UX improvements that would help but overall there is nothing major I don't like. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

As a solo Talent Acquisition practitioner I need to spend my time on sourcing and candidate management, not admin. But without a team to support me it would be easy to get dragged down into the weeds and spend time on task work rather than value adding work. Pinpoint helps me to streamline my process and spend as little time as possible on admin tasks, freeing up time for the more important aspects of my role. It gives me the time to give candidates the personalised recruitment experiences that help differentiate us from our competitors. Review collected by and hosted on G2.com.

Amol L.

Director

Small-Business (50 or fewer emp.)

12/11/2025

"Effortless Hiring and Streamlined Candidate Management"

4.5/5

What do you like best about Pinpoint?

Pinpoint makes hiring incredibly smooth. Creating and managing job postings is straightforward, and the built-in recruitment marketing tools help increase applicant quality and visibility. I also appreciate how the platform organizes each stage of the interview process and provides powerful filtering options that make evaluating candidates much easier. The support team is also really helpful with any assistance or features that you need to use. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

The platform is generally strong, but some features feel a bit rigid at times. Certain workflows could be more customizable, and occasional navigation quirks slow things down slightly. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

Pinpoint streamlines the entire hiring process by centralizing job postings, applications, and communication in one place. It reduces the time spent managing candidates across multiple tools and helps ensure a more organized, consistent interview process. This has improved efficiency, reduced manual work, and made it easier to identify strong candidates quickly. Review collected by and hosted on G2.com.

Jessica H.

Group Talent Acquisition Manager

Enterprise (> 1000 emp.)

1/15/2026

"Flexible product with great support function - best in the ATS market"

5/5

What do you like best about Pinpoint?

The platform is extremely user friendly and the support function and team are the best I’ve experienced in the industry. They respond quickly and take on feedback, which sometimes even leads to product development.

Pinpoint started hosting spotlight webinars in 2025 to showcase development plans and roadmaps, and I’ve found these sessions both informative and genuinely valuable.

I inherited the platform from a previous team and had the option to move providers, but I’m happy to say Pinpoint hasn’t given me a reason to. Our Account Manager, the support desk, and the overall user experience have been excellent from the start.

The system architecture is strong and flexible. Our business is large and complex, with regular restructures across multiple divisions, and this tool enables me to support changing business demand in a practical, adaptable way. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Pinpoint has been risk adverse in terms of AI adoption, I understand why but feel other platforms are a little further along their AI journey. Review collected by and hosted on G2.com.

Keisha S.

People Coordinator

1/15/2026

"Streamlined Recruiting with Real-Time Efficiency"

5/5

What do you like best about Pinpoint?

I like that Pinpoint provides ease of access to candidates and significantly reduces unnecessary paperwork. The notifications are super helpful as they keep me updated in real time regarding correspondence that needs attention. Additionally, I find it great that I can re-book interviews and involve colleagues in roles to assist with the interview process. The initial setup was easy, and overall, it's very helpful for organizing recruiting processes. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think when we set a timeframe for a role to be advertised, and that role closes, we are prevented from creating sharing links. I would have prefered if that was an option that stayed accessible regardless of the status of the role. Review collected by and hosted on G2.com.

Tiffany B.

Director of Human Resources

1/6/2026

"Streamlined Hiring with DEIJ Focused Tools"

4.5/5

What do you like best about Pinpoint?

I like how Pinpoint streamlines the application and interview processes for our candidates and participants. The anonymization tools are great, aligning with our DEIJ commitments and helping to create an equitable hiring process. Pinpoint offers templates that create efficiencies for different hiring managers, and the scorecards help assess candidates while removing as much bias as possible. The ability to queue candidates for review and use scorecards are two huge highlights for me. Plus, I love that we're able to run different departments a little differently, which is really nice. Support has been super helpful in customizing things to remove roadblocks and resolve issues. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

The only lingering issue we're facing is that hiring managers can view all scorecards. We would prefer to have this visibility limited to only HR as a bias reduction technique. Support has heard our concerns and our understanding is that this is with engineering for consideration. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/6/2026

"Professional, Insightful ATS with Outstanding Client Support"

4.5/5

What do you like best about Pinpoint?

Pinpoint is a complex yet well-designed application tracking system made for advanced and beginner recruitment streams. Most importantly, Pinpoint has a great insight/data overview and simple recruitment pipeline management. Professional, sleek, and high-end feeling.

Definitely a high praise to their account management team, who take care of their clients – they actually care, listen, and try to help as much as possible. They schedule monthly calls to check in with their clients and introduce them to the newest developments. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

While Pinpoint is a well-designed application tracking system, it has its flaws. If there is a minor yet significant technical issue in the pipeline, automation, or data report, it takes them a considerable amount of time to resolve it. Big issues – immediate resolution – but small ones are often left unsolved. Review collected by and hosted on G2.com.

Jomar L.

Senior Director of People Operations

Mid-Market (51-1000 emp.)

9/18/2025

"One of the Better ATS Out There"

4.5/5

What do you like best about Pinpoint?

Pin Point works well for our team in the following ways:

- Templates for messages, contracts, hiring processes, job description creations, etc., are all available and easy to use

- Messaging via the platform allows it to be central and accessible to all

- Settings that allow platform accessibility to different staff

- Customer support is responsive and helpful; also, there are useful guides

- Integration with other platforms like CERTN, Zoom, Hireflix, etc. to make the hiring process more manageable and smoother

- Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Some downsides:

- No integration with Salesforce currently exists

- Google Calendar and Zoom often disconnects from platform requiring to reconnect every now and then

- Finding a candidate could be easier on the platform Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

- Scheduling candidates, especially with multiple team members, is a lot easier than doing it manually

- Having a central location where candidates can view our open roles and apply

- Keeping records of candidates; when they applied for other roles and the notes associated with their applications in those previous roles

- An affordable ATS that is easily accessible Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks for the thoughtful review, Jomar!

We're glad to hear Pinpoint is hitting the mark for your team—from templates and messaging to integrations and accessibility. It's great to see how it's helped streamline scheduling, centralize hiring records, and support collaboration across the team.

We appreciate you flagging areas like Salesforce integration and the occasional calendar disconnection—those insights help us improve.

Thanks again for the detailed feedback and for choosing Pinpoint!

Mariyah B.

11/27/2025

"Exceptional Support and Seamless Onboarding with Pinpoint"

5/5

What do you like best about Pinpoint?

I really appreciate Pinpoint’s easy-to-use software, particularly their ATS system, which allows me to move candidates through the selection process seamlessly. The software also facilitates document signing in a secure, safe, and swift manner, which is a tremendous convenience. Furthermore, I absolutely love the customer support provided by Pinpoint. It's wonderful to speak with a real person and receive answers to my queries within just a few minutes, which is the absolute best. This level of personal support has been a crucial reason for continuing to use Pinpoint. Additionally, Pinpoint helps us onboard new hires effectively, offering an efficient and secure system that stands out in our recruitment processes. This ease of use and reliable support have significantly enhanced our operational efficiency, allowing us to work more effectively and quickly on specific tasks, thus improving overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think Pinpoint could greatly benefit from integrating more AI capabilities within the system. With AI advancements becoming more prevalent, it would be beneficial to have AI agents and AI resume review integrated into Pinpoint, especially since many other platforms are adopting these features. Additionally, the initial setup process presented some challenges. Learning a new platform and its functionalities was quite difficult and time-consuming, although the assistance from a customer success manager helped mitigate these challenges. Review collected by and hosted on G2.com.

Charlotte N.

11/14/2025

"Streamlined Recruitment, Simple Candidate Screening"

4/5

What do you like best about Pinpoint?

I use Pinpoint as an ATS system and I love how it creates a streamlined approach to recruitment, making it incredibly easy to screen candidates. It acts as a great overall service in managing the recruitment process. The ease of use is one of my favorite aspects, allowing me to carry out tasks efficiently. The candidate screening feature is especially valuable; it's straightforward and enables me to achieve quick results while maintaining accuracy. Additionally, the initial setup of Pinpoint was very easy, which added to a smooth transition from our previous tool, Landed. Pinpoint offers more functionality than our previous software, which has enhanced our recruitment capabilities. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think it could be easier to create templates within Pinpoint. Review collected by and hosted on G2.com.