# iTrent Reviews **Vendor:** MHR **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.4/5.0 **Total Reviews:** 8 ## About iTrent iTrent is a cloud-based, fully integrated and highly configurable platform that addresses all your HR and payroll needs. iTrent is a well-proven platform, built and refined over a number of years, based upon customer feedback and MHR expertise, and is a market leader in the UK & Ireland. It enables you to automate and fully control your complex HR and payroll operation by delivering a flexible platform that can evolve with you as your HR and payroll needs change. iTrent manages all HCM needs including: - HR - Payroll - Workforce Management - Talent Management - Learning and Development - Recruitment - Analytics - Employee Engagement Since 1984, MHR has been building and delivering integrated HR, payroll, and finance software for our customers spanning SMEs to large multinational corporations. As a family-owned business, we have the freedom to invest in what really matters - creating innovative user-friendly products and services to help save time and money, reduce error and streamline business processes. Discover how iTrent from MHR can help simplify, protect and optimise complex HR and payroll processes. ## iTrent Pros & Cons **What users like:** - Users appreciate the **automation features** of iTrent, enhancing collaboration and streamlining HR management tasks effectively. (2 reviews) - Users appreciate the **easy integration** of iTrent, enhancing collaboration among HR, Payroll, and Resourcing departments. (2 reviews) - Users value the **seamless integrations** of iTrent, enhancing collaboration across HR, Payroll, and Resourcing departments. (2 reviews) - Users find the **ease of navigation** in iTrent similar to familiar social network platforms, making it user-friendly. (1 reviews) - Users find iTrent's **ease of use** beneficial, appreciating its seamless integration for HR management tasks. (1 reviews) - Users appreciate the **easy integrations** of iTrent, enhancing their HR management experience with a user-friendly platform. (1 reviews) - Easy Navigation (1 reviews) - Easy Payroll (1 reviews) - Efficiency (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users often find the **navigation difficult** , particularly with the confusing search function for adding candidates. (2 reviews) - Users find the **search function confusing** , as it may lead to selecting incorrect positions for candidates. (1 reviews) - Users are frustrated by the **clarity issues** in the search function, making it hard to select the correct position. (1 reviews) - Users find the **difficult navigation** of iTrent frustrating, making the experience less enjoyable despite its other features. (1 reviews) - Users feel iTrent is **expensive** and sometimes find its interface challenging to navigate effectively. (1 reviews) - Filtering Issues (1 reviews) - Users find iTrent to have **high fees** and sometimes struggle with its difficult navigation interface. (1 reviews) - Users desire more **customization options** for their profiles in iTrent to enhance their experience. (1 reviews) - Limited Search Functionality (1 reviews) - Navigation Issues (1 reviews) ## iTrent Reviews ### 1. Centralizes HR Tasks with Moderate Complexity **Rating:** 3.5/5.0 stars **Reviewed by:** Mohit N. | Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about iTrent?** I like iTrent because it combines HR management, payroll, and employee data in one system, making it easier to handle multiple HR tasks efficiently. It helps keep all employee-related information organized and accessible, which is useful for small business operations where managing HR tasks efficiently is important. I find it very useful for managing HR, payroll, and employee data all in one place. **What do you dislike about iTrent?** One area that could be improved is the navigation. Sometimes it feels a bit complex, especially when trying to find specific features quickly. Sometimes the menu structure isn't very intuitive and it takes extra time to locate specific features or settings. For example, when managing payroll or updating employee details, I often have to go through multiple sections instead of accessing everything from a single clear dashboard. Also, some options are not clearly labeled, which can be confusing. **What problems is iTrent solving and how is that benefiting you?** I use iTrent to centralize HR operations, simplifying payroll and employee data management. It saves time from manual tasks and confusion by integrating everything needed for workforce management. ### 2. Great platform, easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about iTrent?** It's bright and easy, very much like a social network platform so it's very familar these days to navigate **What do you dislike about iTrent?** It should have more customisation options for users profiles **What problems is iTrent solving and how is that benefiting you?** It's easy to book holiday time off work with iTrent as it's so simple and good ### 3. Multi tasking Application **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharth T. | Assistant Manager Training & Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about iTrent?** iTrent provides a multi tasking platform, and I used it for HR management. I liked its ease of use and the way it has been integrated. **What do you dislike about iTrent?** its little expensive also at times its interface feels hard to navigate. **What problems is iTrent solving and how is that benefiting you?** iTrent develops and maintains reports of its users, which can be used for their performance review and we used to find gaps for training with that. **Official Response from Ashleigh Soppet:** > Thanks for taking the time to leave a review, Siddarth! Your feedback is very important to us. Thanks, Ashleigh. ### 4. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Brad P. | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about iTrent?** The integration options for Applicant Tracking Systems so HR, Payroll and Resourcing departments can collaborate effectively and efficiently on a daily, weekly and monthly basis. **What do you dislike about iTrent?** I dislike the search function, When you search to add a candidate to a postion it feels and looks like i could be selecting any/the wrong position as the same name. **What problems is iTrent solving and how is that benefiting you?** The integration with our Applicant Tracking System saves me so much time on a weekly basis when it comes to Payroll cut off, I don't need to manually input all the information. **Official Response from Ashleigh Soppet:** > Hi Brad. Thanks for your review! We're so pleased to hear you're saving time through integrating your platforms. In regards to your frustrations with the search function, if you could provide a little more information about this to your Account Manager, the relevant member of our team would be happy to jump on a call from there and discuss. Thanks, Ashleigh. ### 5. Automate hr processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about iTrent?** Data is secure and ease of use with user friendly ui **What do you dislike about iTrent?** Report downloading can be improved as it doesn't have all fields **What problems is iTrent solving and how is that benefiting you?** Workforce management and profile management of employee strength **Official Response from Ashleigh Soppet:** > Hi! Thank you for leaving a review. We're pleased you find iTrent easy to use, and data security is paramount to us here at MHR. In terms of reporting, we have recently introduced a new dashboard feature that gives instant access to data and will reduce the need to run many reports. If you need more information about this, please feel free to get in contact with your Account Manager. Thanks, Ashleigh. ### 6. Great System. need more user friendly manuals **Rating:** 5.0/5.0 stars **Reviewed by:** Ama B. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2020 **What do you like best about iTrent?** Itrent works great. i like how you can build it to suit your company's needs. I like the work flow and how user friendly it is. **What do you dislike about iTrent?** when something doesn't work. it takes a while to resolve. also the user manual are not the best. too many technical language used. if the manual were easier to read. people could solve issue themselves rather than contact MHR support, which sometimes takes a while for it to be resolved. This becomes difficult if your issue is urgent. **Recommendations to others considering iTrent:** very good system and will work according to your needs **What problems is iTrent solving and how is that benefiting you?** I have nothing at the moment. We are currrenly discussing how to use the system to work with us better ### 7. Automatic management of all aspects of the company's payroll in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Dolyn F. | Human Resource Information System Manager, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about iTrent?** The software lowers payroll cost and paper processing with digital workflow and authorisation,enhances openness for the user with employees,e-planning and access to their data through mobile devices.The system improves payroll efficiency with batch chedulling ,net-to -gross calculation pensions, reform compliance auto enrolment and retrospection. **What do you dislike about iTrent?** The software is subscription based hence may be costy to the potential user. **Recommendations to others considering iTrent:** The software stands the very best since ,it accounts any new legal payroll requirement,keep up to date with any legistlative changes hence I highly recommend it to anyone. **What problems is iTrent solving and how is that benefiting you?** The system enhances efficiency ,pay employees correctly and on time ,no matter how complecated the company structure may tend to bei.It visualizes displays of user's informations to keep data simple and digitalizes processes such as pension scheme elnrolment,holiday allowance,expense claims,manage flexible benefits and rewards from entitlement and benefits selection to ongoing administration and payments. ### 8. Easy to Use Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2019 **What do you like best about iTrent?** MHR iTrent is one of the top apps I have used as an HR and it has a beautiful interface that is simple and elegant. Navigation is easy as well the multi functions it offers. Highly recommend. **What do you dislike about iTrent?** The downsides of MHR iTrent is the fact that it takes a long time for it to load but once it's on it is amazing. You need to be patient for about 30 minutes as you wait for the application to fully operate but it is worth the wait in my opinion. **Recommendations to others considering iTrent:** If you are considering MHR iTrent, factor in your time and your work schedule to make sure that it is right for you. **What problems is iTrent solving and how is that benefiting you?** With MHR iTrent, I am solving many problems such as easily completing HR work to help manage my company. I have realized that MHR iTrent has given me more time to associate with my colleagues and employees to help better understand them. ## iTrent Discussions - [Does iTrent have payroll analytics and reporting dashboards?](https://www.g2.com/discussions/does-itrent-have-payroll-analytics-and-reporting-dashboards) - 1 comment, 1 upvote - [What customer support do you offer with your payroll system?](https://www.g2.com/discussions/what-customer-support-do-you-offer-with-your-payroll-system) - 1 comment, 1 upvote - [Is iTrent an online payroll software platform?](https://www.g2.com/discussions/is-itrent-an-online-payroll-software-platform) - 1 comment, 1 upvote - [View iTrent pricing details and edition comparison](https://www.g2.com/products/itrent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A35%3A24+-0500&secure%5Bsession_id%5D=38dee925-aa2d-4abe-86ae-3b2fdce2e6e0&secure%5Btoken%5D=450dea080c2f3f2bd0b83127a9b3f9f406cf053def34b4c6b9dfda403ebb5f48&format=llm_user) ## iTrent Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance **Employee Self Service** - Web Portal - Mobile **Automation** - Process Automation **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing **Platform Content** - Forms Library - E-Forms - E-Signature - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Goals** - Goal-Setting **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **LMS Marketplace** - E-Commerce - Course Marketplace **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Time & Attendance Tracking - Absence & Leave Management - Succession Planning - Self-Service Capabilities - Mobile Shift Scheduling ## Top iTrent Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,282 reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (940 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (4,543 reviews)