Having access to both the chatbot articles and access to Customer Care Specialists 24/7 has been a game-changer for me during my first month with Remote as my EOR because it has eased the anxiety that is normally present within the first month of starting a new job. I was able to get quick and clear answers to my questions from both the chatbot and Yoshi as they came up instead of having to collect them and send the durning normal business hours. Review collected by and hosted on G2.com.
I only really struggled with the uploading of my documentation before I started my new job. This was quickly resolved after I'd let Talent, the Onboarding Operations Specialist, know about this. Talent explained the features of the app and what was required to complete the steps. It was smooth sailing from there. Review collected by and hosted on G2.com.
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