I like how intuitive and well-organized Pinpoint is. The interface is clean and easy to navigate, which makes it simple to focus on the task at hand without feeling overwhelmed. It feels thoughtfully designed with the user experience in mind.

The platform is extremely user friendly and the support function and team are the best I’ve experienced in the industry. They respond quickly and take on feedback, which sometimes even leads to product development. Pinpoint started hosting spotlight webinars in 2025 to showcase development plans and roadmaps, and I’ve found these sessions both informative and genuinely valuable. I inherited the platform from a previous team and had the option to move providers, but I’m happy to say Pinpoint hasn’t given me a reason to. Our Account Manager, the support desk, and the overall user experience have been excellent from the start. The system architecture is strong and flexible. Our business is large and complex, with regular restructures across multiple divisions, and this tool enables me to support changing business demand in a practical, adaptable way.

I like that Pinpoint provides ease of access to candidates and significantly reduces unnecessary paperwork. The notifications are super helpful as they keep me updated in real time regarding correspondence that needs attention. Additionally, I find it great that I can re-book interviews and involve colleagues in roles to assist with the interview process. The initial setup was easy, and overall, it's very helpful for organizing recruiting processes.