I like that Pinpoint offers a great balance between cost and capabilities, allowing us to host our own jobs. The interface is manageable for both a company and an individual, even without a large recruiting team. The automation features in Pinpoint provide valuable support, making processes less complex and more manageable. I appreciate how it streamlines our workflow, such as processing applications, queuing, evaluating resumes, and moving applicants through a defined process with built-in guardrails. This greatly improves efficiency compared to our previous manual processes with SharePoint and calendar invites.

Pin Point is arguably one of the most customisable platforms I’ve used as a Talent Manager. The ability to set up (and edit) workflows for a range of different roles has been super helpful when rolling out new processes and ways of working across the business. It feels like Pin Point understands how the TM/TA world works, and they’ve built in practical “workarounds” for situations where something doesn’t quite fit. Whenever I’ve run into an issue, the customer support team has always come back to me quickly, which makes it that little bit easier to keep things moving at speed. I’d happily recommend this product to others in the TM/TA world, and it’s my go-to application every single day.

Having used Pinpoint for over 18 months now, I can honestly say it is the best ATS I have ever come across during my 20 years in recruitment. The level of support and service that was provided throughout the selection and implementation process was outstanding, and our Customer Success Specialist, Rachel Larkin was fantastic. The system itself is highly configurable, easy to use and has excellent functionality that really streamlines our recruitment process and improves the candidate experience. The customer support is second to none and I can't recommend Pinpoint highly enough.