Microsoft Outlook

By Microsoft

4.5/5(3,522)
4.5 out of 5 stars

How would you rate your experience with Outlook?

Microsoft Outlook Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

User Insights

Average based on 3522 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Microsoft Outlook Reviews (3,522)

View 9 Video Reviews
Reviews

Microsoft Outlook Reviews (3,522)

View 9 Video Reviews
4.5
3,522 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Microsoft Outlook for its seamless integration of email, calendar, tasks, and contacts, which enhances productivity and organization. The platform's ability to manage high volumes of communication effectively is a key reason for its popularity, although some users note that the interface can feel cluttered and overwhelming for newcomers.

Pros & Cons

Generated from real user reviews
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CS
cameron s.
Development Technician Apprentice
Mid-Market (51-1000 emp.)
"Ease if use and effective Microsoft Outlook"
4.5/5
What do you like best about Microsoft Outlook?

How easy is it to use all the features, such as attaching documents to emails, plus I find the calendar very useful to keep on top of my work load as I use Outlook very day at work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

There’s really nothing I dislike. The only minor issue is that, occasionally, an email won’t send because of an error. Review collected by and hosted on G2.com.

Deepanshu(Dave Simmons) s.
DS
Deepanshu(Dave Simmons) s.
Non -IT Recruiter
Mid-Market (51-1000 emp.)
"Outlook Keeps Us Connected Worldwide Through Email"
5/5
What do you like best about Microsoft Outlook?

Its the most important tool in each and every official domain , It helps us to get connected through emails . Also we can get connected all over the world as well with the help of outlook Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The older version of Outlook is not so great since it doesn't have the pin on top feature , due to which we can pin the important message at top Review collected by and hosted on G2.com.

SG
sai g.
Account receivable
Mid-Market (51-1000 emp.)
"A Complete Solution for Workplace Communication"
5/5
What do you like best about Microsoft Outlook?

I like how Microsoft Outlook combines email, calendar, and task management in one place, making it easy to stay organized and productive. Its clean interface, powerful search feature, and seamless integration with other Microsoft tools like Teams and Excel help streamline my daily work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

At times, Microsoft Outlook feels slow or laggy, especially when I’m working with large mailboxes or dealing with multiple attachments. The interface can also be overwhelming for new users, since there are so many features and it takes time to learn where everything is. On top of that, the search function doesn’t always return accurate results, and syncing across devices can sometimes be unreliable, which occasionally leads to delays in receiving emails. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Organized, Reliable All-in-One Email, Calendar, and Tasks"
4/5
What do you like best about Microsoft Outlook?

I like its organization and reliability. Email, calendar, and tasks are all integrated, making it easy to manage communication, schedule meetings, and stay on top of deadlines in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

It can be slow at times, especially with large mailboxes, and the interface feels cluttered. Some features, like search and rules, aren’t always intuitive or consistent across desktop and mobile. Review collected by and hosted on G2.com.

MF
Madison F.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Great Calendar Organization and Good for Emails, But Search and Some Features Feel Clunky"
3.5/5
What do you like best about Microsoft Outlook?

I like the ability to color code my calendar, integrate Outlook to other programs, and and automatically sort emails into folders. It's an effective way to communicate via email at work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Searching for past emails can be cumbersome and there are some features that still feel a little dated and clunky at times. Review collected by and hosted on G2.com.

Katie M.
KM
Katie M.
Director - Channel Growth
Enterprise (> 1000 emp.)
"Integrations Help, but the User Experience Feels Clunky and Limited"
2/5
What do you like best about Microsoft Outlook?

I like the integrations with other softwares although there are limitations and issues most of the time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I don't love the functionality and the user experience. It works well with the rest of the Microsoft Office Suite, but I really miss when we used Google Workspace. It was more intuitive, less clunky. Review collected by and hosted on G2.com.

Rey Jun F.
RF
Rey Jun F.
Acquisition Officer
Mid-Market (51-1000 emp.)
"Easy to Use and Great for Organizing Emails Efficiently"
5/5
What do you like best about Microsoft Outlook?

It’s really easy to use, and it helps organize emails efficiently, making tasks easier to complete. However, there was a time when it automatically logged me out and required a Duo authentication process through the app before I could log back in. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

there was an instance when the system automatically logged me out and required Duo authentication through a mobile app before access could be restored. Review collected by and hosted on G2.com.

Sina A.
SA
Sina A.
Inside Sales - HVAC
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly Emailing That Keeps Us Connected"
4/5
What do you like best about Microsoft Outlook?

It is very efficient and user-friendly emailing tool. It has been our top line of contact with customers and contractors. It allows to handle multiple individual and team mailboxes simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Sometimes it badly glitches. The app suddenly shuts down or loads emails at a very slow pace. Review collected by and hosted on G2.com.

HP
Hari P.
RFX Sourcer
Mid-Market (51-1000 emp.)
"Powerful, Secure, and Seamlessly Integrated—Outlook Keeps Work Organized"
5/5
What do you like best about Microsoft Outlook?

Microsoft Outlook is a powerful and reliable communication tool. It helps me manage emails, calendars, meetings, contacts, and tasks all in one place. As a part of Microsoft 365, outlook works smoothly with other Microsoft tools and offers strong security, making it easy to stay organized and connected at work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Microsoft Outlook has many useful features, but sometimes it feels overwhelming because of number of options available. The interface can be bit complex for new users, and performance may slow down when handling large volumes of emails. Review collected by and hosted on G2.com.

Levi W.
LW
Levi W.
Account Executive
Consulting
Mid-Market (51-1000 emp.)
"Outlook’s Powerful Search Makes Email Effortless"
5/5
What do you like best about Microsoft Outlook?

I use Outlook every day for business and when I have to switch to Gmail for personal use I am always dissapointed because it does not have the same features I am used to with Outlook. I think the best feature is the use of search for previous emails that I've ever sent or received. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

There isn't really anything I dislike about Outlook. It's the most advanced email tool I've used. And now that Microsoft has integrated Copilot, it's even better. Review collected by and hosted on G2.com.

Questions about Microsoft Outlook? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 4 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

GU
Guest User
Last activity 2 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

8%

Microsoft Outlook Comparisons
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Outlook
4.5/5(3,522)