--- title: RUN Powered by ADP Reviews meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5843 reviews by the users' company size, role or industry to find out how RUN Powered by ADP works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 5843 scale: '5' date_modified: '2026-06-29' parent_category: name: HR url: https://www.g2.com/categories/hr --- # RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.7/5.0 **Total Reviews:** 5,843 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users praise the **ease of use** of RUN Powered by ADP, making payroll processing quick and organized. (2869 reviews) - Users appreciate the **excellent customer support** of RUN Powered by ADP, enhancing the overall ease of use. (1708 reviews) - Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience significantly. (1655 reviews) - Users find that RUN Powered by ADP makes **weekly payroll processing quick and easy** , streamlining employee payment management. (1592 reviews) - Users value the **quick and easy payroll processing** of RUN Powered by ADP, enhancing efficiency and organization. (1453 reviews) - Users appreciate the **ease of setup and use** with RUN Powered by ADP, making payroll management effortless and efficient. (1417 reviews) - Easy Payroll (1353 reviews) - Simple (1289 reviews) - Easy Setup (1100 reviews) - Setup Ease (855 reviews) **What users dislike:** - Users often experience **poor customer support** , struggling to reach representatives and facing unhelpful automated systems. (452 reviews) - Users face significant **payroll issues** , struggling with rigid templates and lack of customization for unique pay structures. (420 reviews) - Users face **reporting issues** that require multiple contacts for resolution, complicating their experience with RUN Powered by ADP. (322 reviews) - Users find the **fees associated with RUN Powered by ADP** to be a significant drawback, preferring lower costs. (246 reviews) - Users experience a **long waiting time** for chat help, which can affect the overall support experience. (230 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews) - High Fees (213 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews) - Not Intuitive (199 reviews) ## RUN Powered by ADP Reviews ### 1. Simplifying Payroll and HR Processes with Strong Operational Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shanna S. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about RUN Powered by ADP?** RUN Powered by ADP is a reliable, user-friendly solution. While it may not have the most modern interface or the most UX flexibility, it excels in the areas that matter most—payroll accuracy, tax compliance, and dependability. RUN handles multi-state payroll and tax filings efficiently. Managing different state requirements can get complicated quickly, but ADP does a solid job staying current with regulations and ensuring filings are accurate and on time. That level of compliance support gives us confidence, especially during audits and year-end processing. RUN's onboarding and task management features are a strong advantage. New hires can easily complete all required forms electronically, and the system ensures everything is submitted and set up correctly before their first day—so they’re ready to go for payroll without delays or manual follow-up. This has significantly streamlined our internal onboarding process. We’ve also seen improvement with RUN’s recent integration with CareerPlug, our recruiting platform. The transition from applicant to candidate to employee is much more seamless now, helping eliminate duplicate entry and improving efficiency across our hiring and onboarding workflows. Payroll processing itself is straightforward once you’re familiar with the platform, and the reporting tools are helpful for internal tracking and financial review. From a performance standpoint, the system is reliable and fast. We can process payroll and pull standard or custom reports on demand, without lag, which is important for day-to-day operations and executive-level reporting. ADP has also introduced AI-driven tools like Payroll Inspector and intelligent search, which help catch errors early and make it easier to find information or complete tasks quickly—adding another layer of efficiency and confidence to our payroll process. RUN is also competitively priced for the value it delivers—especially considering the compliance support, automation, and time savings it provides. It strikes a good balance between functionality and affordability compared to other providers we’ve evaluated. **What do you dislike about RUN Powered by ADP?** The user interface feels a bit outdated and less intuitive than newer systems. There’s a noticeable learning curve for new users, especially when working with multi-state setups or pulling more detailed reports. Integrations with other systems (such as ERP platforms or time-tracking tools) could also be smoother and more seamless—we’ve often had to rely on manual processes to bridge the gaps. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We initially struggled to set up multiple holiday programs for timecards. However, after using the support chat to better understand the system’s capabilities, we’re now able to do this successfully, saving us time and reducing the need for manual timecard adjustment entries. ### 2. RUN Powered by ADP: Fast, Turnkey Payroll + 401(k) with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Kelly P. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about RUN Powered by ADP?** I have my payroll and 401(k) with ADP. As a business owner and parent of two, I appreciate how easy it is to work with RUN Powered by ADP support and with the website interface. I seldom have to contact customer service because the website is so natural and easy to use. When I do, their AI answers a lot of my questions before connecting me with a live agent. When I am connected to a live agent, the wait time is less than five minutes. The webpages and reports load very quickly, so performance is excellent. The entire onboarding process has been turn-key without any hiccups. You can tell the employees respect their position and value the people in the companies they work with. I onboarded at the end of the quarter, a very busy time. I did not feel rushed and was impressed when an upper manager hopped on my implementation meeting to cover for one of her team members. They really do work as a team to make switching easy. I also didn't ask for any kind of financial promotion, but was awarded one because there was a hefty fee from the 401(k) company I was switching from. Another pleasant surprise was they helped me figure out how to communicate the change to my employees and quelled any anxiety around compliance during this change. Overall, they are not the cheapest with respect to pricing, but the VALUE I am getting by not having to coordinate with employees when there are changes, the data entry of thsi transition, the integration they have between payroll and 401(k), and the option to do profit sharing and add a benefit where employees can pay off their student loans from their 401(k) is so worth it. They work hard to take off weight to my mental load. Thanks to Juan, Ana, Tony, and DeMashe! **What do you dislike about RUN Powered by ADP?** I have not experienced downsides to RUN by ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Making the switch has been so streamlined. Their implementation team has saved me time and mental energy by taking care of data entry and using their knowledge and experience to make sure my company is compliant. ### 3. Clean Layout, Helpful Callouts, and Easy Access to Live Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason P. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about RUN Powered by ADP?** RUN powered by ADP offers a clean layout with easy-to-understand icons that assist in locating functionality. Huge callouts on the home page with key tasks, reminders, and alerts. Immediate access to live agents, during business hours, when you need more than the chatbot can provide. **What do you dislike about RUN Powered by ADP?** It is frustrating that check date drives everything. This can cause alignment problems with accrual accounting. It should not matter that the check was issued/deposited on January 2nd if the pay period is for December 31st - as in an accrual accounting system. With ADP, if the check date is on January 2nd, you are in the next year's tax quarter for reporting purposes. Check Date and Pay Period should be selectable and ADP should recognize the differences in how a particular business maintains its' Accounting Records - specifically for Accrual based businesses. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP's best feature is the ability to issue payroll up to 5pm the day before the check date. And, unofficially, an hour or more later after the cut-off and still have payroll issued on time. Many competitors required hours and payroll to be approved one and or two full days prior to check date to have payroll processed ontime. ### 4. Run ADP Like a Boss **Rating:** 5.0/5.0 stars **Reviewed by:** Debra P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about RUN Powered by ADP?** The dashboard is super user friendly but it is the customer representatives that keep me there. **What do you dislike about RUN Powered by ADP?** At this point there is not a thing I would change **Recommendations to others considering RUN Powered by ADP:** I recommend don't be intimidated and when you feel like you cannot answer the question, reach out to the experts at ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Payroll problems usually. I realize the most important benefit is the person that is ready to assist. **Official Response from Rebecca Howie:** > Debra, How wonderful to hear that both our top notch RUN® Service Team and our powerful payroll engine provide you with features tailored to YOU. We appreciate you entrusting us with your partnership on your human capital management needs. -Your RUN® Service Team ### 5. Outstanding Support, Seamless Integrations, and a Beautifully Easy Payroll Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gabrielle T. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about RUN Powered by ADP?** There are a few things that I like best about RUN Powered by ADP. 1. is how the employees of the company actually care. Everyone that I've spoken with has been so thorough, had phenomenal performance, and given me the best customer service. I've never experienced that at such a large company. 2. Integrations were seamless because of such thorough communication. 3. The interface is actually really easy to use. It used to take me around 5 hours total to process payroll and with ADP, I can enter in all employees hours manually (if I have to) and have it processed within 1 hour. I can easily locate the HR function, generate my own COI for workmans comp, and don't even get me started on onboarding new employees.The whole interface is absolutely gorgeous. 4. The pricing is genuinely so fair and there really is an ROI for the support and services that you receive. I'm really genuinely so impressed with ADP. **What do you dislike about RUN Powered by ADP?** Literally nothing. And I don't say that lightly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Before RUN Powered by ADP, I always felt completely lost when it came to HR practices. My previous payroll system offered HR guides and resources, but it was so clunky that it took extra work on my part just to navigate the interface and actually use what was available. Since switching to ADP, I can easily look up updated HR processes, make sure we’re staying within State and Federal guidelines, and know exactly which forms a new hire should sign. It has also removed the clunkiness from onboarding. I used to rely on our previous payroll and HR system, DocuSign, and a lot of back-and-forth email to get an employee fully integrated, and even then there were still huge gaps. The process was so lengthy that I genuinely dreaded it. Now I’m able to onboard an employee with just a few clicks, and I know the assigned documents and tasks will be sent out for me, with background checks able to be run as part of the process. The icing on the cake is the specialist and customer support teams. In the past, I felt like I had to be IT too, and if there were implementation issues, it all fell on me. This is the first time I’ve worked with a truly responsive company that helps and double-checks to make sure employees are onboarded properly when something comes up. Being able to direct employees to the HR specialists literally takes work off my plate, especially for things I never had time for in the first place. ADP has genuinely given me some breathing room in my day-to-day operations. ### 6. ADP RUN: Intuitive, Reliable Payroll with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | General Manager - Hotel Monte Carlo, Ocean City MD, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about RUN Powered by ADP?** ADP RUN has been an excellent payroll and HR solution for our business. The platform is easy to navigate with a clean, intuitive interface, and its integrations help streamline operations across multiple systems. Payroll processing is reliable and efficient, saving us valuable administrative time and providing a strong return on investment. One of the biggest advantages is ADP's customer support—every representative I've worked with has been knowledgeable, responsive, and genuinely helpful, making even complex issues easy to resolve. Their AI assistant is also a great addition, helping quickly answer questions or locate features when needed. Overall, ADP RUN combines great usability, dependable performance, and outstanding support into a platform I would highly recommend. **What do you dislike about RUN Powered by ADP?** Not really anything yet. So far everything has been pleasant. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps us simplify payroll processing, tax compliance, employee management, and HR administration by bringing everything into one platform. It reduces the time spent on manual payroll tasks, helps ensure taxes and filings are handled accurately, and provides easy access to employee information and reporting. This has improved efficiency, reduced administrative burden, and allowed our team to focus more on running the business rather than managing payroll and HR paperwork. The combination of automation, reliable support, and helpful AI tools gives us confidence that important tasks are completed correctly and on time. ### 7. Excellent Customer Service Makes Payroll a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Laveta M. | Administration/Human Resources Mngr, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** The absolute standout feature of RUN Powered by ADP is their excellent customer service. No matter how complex a question I have regarding payroll, taxes, or general platform navigation, their support team is always able to provide a fast, accurate answer. The platform itself is highly reliable, but knowing that a knowledgeable professional is just a phone call or click away gives me immense peace of mind as an administrator. **What do you dislike about RUN Powered by ADP?** Because the software is so robust, navigating through some of the deeper reporting features can take a little bit of a learning curve initially. However, because their customer support is so responsive, anytime I get turned around looking for a specific report, they guide me through it instantly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP completely solves the headache of manual payroll processing and compliance tracking. It streamlines our weekly workflow significantly. By automating our tax filings and providing a clear, intuitive dashboard, it frees up valuable time that I can reinvest back into supporting our staff and clients. As someone who uses G2 to research business solutions, I highly recommend RUN for any peer looking for a dependable, well-supported payroll software. ### 8. Easy to Use, Great Support, and a True One-Stop Shop for Payroll, Retirement & Insurance **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | GENERAL MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** It’s easy to use and the customer support is great. The price is fair, too. I also like that it’s a one-stop shop—we handle our payroll, retirement, and insurance all in one place. Overall, it’s been great. **What do you dislike about RUN Powered by ADP?** Finding reports is really confusing. I have a hard time searching because, even when I use the search option, I still get a lot of reports that don’t match what I’m looking for, which makes it difficult to find the right one. The AI search feature also seems to do the same, as it does not match my search to what i am looking for. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It’s a one-stop shop with everything I need to help run my business—payroll, retirement, insurance, and reports for our accountant. I’ve found that I don’t need an accounting degree to manage the accounting side of the company. I can quickly pull reports with employee information, and because so much is automated, I don’t have to work as hard to track down the details our accountant needs. ### 9. RUN Powered by ADP: Easy, Automated Payroll with Reliable Compliance Support **Rating:** 5.0/5.0 stars **Reviewed by:** Contessa A. | Executive Assistant to Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is easy to use and simplifies payroll and HR management tasks. The most helpful feature is its ability to automate payroll processing and tax filings accurately and efficiently. The biggest advantages are its user-friendly interface, reliable compliance support, and time-saving payroll and employee management tools. **What do you dislike about RUN Powered by ADP?** I dislike that some advanced features and reports can be difficult to locate and may require additional training to use effectively. The least helpful aspect is that certain customizations and integrations are limited without upgrading to higher-tier services. The main downsides are the cost of add-on features, occasional navigation complexity, and reliance on customer support for some advanced functions. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll, tax filing, and employee management processes, saving time and helping ensure accuracy and compliance. It helps reduce administrative workload, minimize payroll errors, and simplify HR and compliance tasks so I can focus more on supporting the business and employees. ### 10. Exceptional, Dependable Support That Makes ADP Worth the Price **Rating:** 4.5/5.0 stars **Reviewed by:** Mosquito Shield NCNJ . | Owner/VP, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about RUN Powered by ADP?** ADP’s customer service is generally exceptional. In my experience, you get what you pay for: even though some payroll companies may cost less, I can consistently rely on ADP for efficient, dependable support. One aspect that I utilize is the Chat feature for support as a rep can easily open a ticket and handle my situation. **What do you dislike about RUN Powered by ADP?** I’d like the app to offer more functionality, because right now I still need to use my laptop to complete most processes. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We have a few employees with wage garnishments, and the orders can sometimes be a bit complicated. I appreciate the team at ADP for being able to set up the garnishments correctly and update my General Ledger for accounting purposes. That support helps our business stay compliant, which is very important to us. It also saves us a lot of time trying to figure out how to implement these garnishments accordingly, and of course time is money! ### 11. Best HR Platform: User-Friendly Platform with Easy-to-Reach Support **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | Administrator, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how user-friendly and efficient it is. It simplifies payroll processing, making it easy to manage employee payments, taxes, and compliance in one place. I also appreciate the reliability of the system and how it helps reduce errors, saving time and effort. Customer service is excellent. It would only take you 1 - 2 minutes before getting support on the line. Overall, it streamlines administrative tasks so I can focus more on other important responsibilities. **What do you dislike about RUN Powered by ADP?** One thing I dislike about RUN Powered by ADP is that it can feel a bit limited when it comes to customization and reporting. Some features aren’t as flexible as I’d like, especially when generating specific reports or adjusting settings to fit unique needs. There are also times when the system can be a bit slow or not as intuitive when navigating certain sections, which can affect efficiency. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve the challenges of managing payroll, tax compliance, and employee records in a consistent and organized way. It automates calculations, tax filings, and payments, which reduces the risk of manual errors and missed deadlines. This benefits me by saving time and minimizing stress, especially when handling payroll for multiple employees. It also gives me confidence that compliance requirements are being met, allowing me to focus more on other priorities instead of worrying about payroll accuracy and government filings. Excellent customer service. Super easy to get support on the line or through chat ### 12. ADP’s Drag-and-Drop UI and Flexible Off-Cycle Payroll Make Work Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Walter L. | Office assistance and Accounts Payable, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about RUN Powered by ADP?** What I like about ADP is that I can use the drag-and-drop feature, which makes many tasks easier when using the interface. I also appreciate secure features such as off-cycle payroll, which allows me to process direct deposits at any time or quickly pay an employee if I accidentally forgot to include them in a payroll. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that some features are not very intuitive and may require additional steps or contacting support to complete certain tasks. Reporting and customization options can sometimes feel limited, especially when creating specialized reports. In addition, certain services and features come with extra fees, and some payroll corrections or changes may require more manual work than expected. While the platform is generally reliable and user-friendly, navigating between different sections can occasionally be confusing, and integrations with third-party applications are not always as seamless as desired. **What problems is RUN Powered by ADP solving and how is that benefiting you?** One time, my account was temporarily restricted because there were insufficient funds available. After I completed a wire transfer, ADP's support team provided me with all the necessary information and guided me through the process. Later, when I needed to record the payment that had been made outside of the normal payroll process, I contacted support again, and they showed me how to register it correctly in ADP. Their assistance made the process straightforward and easy to manage. ### 13. Trustworthy, User-Friendly Payroll with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy B. | Veterinary Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about RUN Powered by ADP?** I love how easy it is to use, and how trustworthy it is. For example, if something seems "off" to the system compared to normal patterns, or it notices a change that might impact my payroll, it will point these out to me so that I can double check them for accuracy. I also find their customer service to be excellent on the occasions that I have a question or concern. I find that the system works reliably well, and it does a lot of work for me in the background without me having to think about it. Some examples are automatically handling IRS transmissions and filing appropriate tax forms, as well as seamlessly handling wage garnishments if/when they arise. Pricing is very fair for all of the features above, plus more that I don't make use of often but I know they are available, such as HR support. **What do you dislike about RUN Powered by ADP?** I honestly can't think of any downsides to using ADP. They are a nationally well-known payroll provider, and they have been consistently accurate, helpful, and user-friendly from day one. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP RUN makes it very quick and easy to run payroll, while also giving me peace of mind that everything is being handled correctly from a tax perspective. There is also a lot of flexibility in how you process pay to employees in the event of special circumstances, which their customer service team is happy to help you with if you aren't sure the best way to handle a certain situation. ### 14. A Reliable Solution for Payroll, Compliance, and HR Tasks on One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi S. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about RUN Powered by ADP?** You could write: What I like best about RUN Powered by ADP is how it simplifies payroll and HR administration in one platform. It makes processing payroll quick and accurate, helps with tax filing and compliance, and provides employees with easy access to their pay information. The reporting tools, employee self service features, and integration of payroll, benefits, and HR functions save time and reduce administrative workload, allowing business owners to focus more on running their business. **What do you dislike about RUN Powered by ADP?** Overall, the system works well for payroll and basic HR needs, but organizations with more complex requirements may find some limitations. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve several time consuming payroll and HR challenges by automating payroll processing, tax filings, and compliance tasks. The pay as you go workers' compensation feature improves cash flow and helps ensure accurate premium payments. Automated email reminders for payroll deadlines, required tasks, and regulatory updates help reduce the risk of missed deadlines and compliance issues. The system saves administrative time, improves accuracy, and allows us to focus more on supporting employees and running the business rather than managing paperwork and payroll logistics. ### 15. RUN Powered by ADP: Simple, Reliable All-in-One Payroll and HR **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca R. | Office Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about RUN Powered by ADP?** RUN Powered by ADP makes payroll simple, efficient, and reliable. The platform is easy to use, allowing payroll to be processed quickly while automatically calculating and filing payroll taxes. I appreciate having payroll, employee management, time tracking, and HR tools all in one place. The mobile app and employee self-service features make it convenient for both employers and employees. The system also helps reduce compliance risks by keeping up with tax regulations and generating important forms like W-2s and 1099s. Overall, it saves time, reduces administrative work, and helps businesses stay organized. **What do you dislike about RUN Powered by ADP?** While RUN Powered by ADP is very effective for payroll processing, some features can take time to learn, especially for new users. Certain HR and reporting tools may feel more complex than necessary for small businesses, and some advanced features require additional fees. Customer support response times can also vary depending on the issue." **What problems is RUN Powered by ADP solving and how is that benefiting you?** "RUN Powered by ADP helps us solve several key business challenges, including payroll accuracy, tax compliance, employee record management, and time-consuming administrative tasks. The platform automates payroll processing and tax filings, reducing the risk of errors and penalties. It also centralizes employee information, making it easier to manage payroll, benefits, and HR functions in one place. By streamlining these processes, RUN Powered by ADP saves time, improves efficiency, and allows us to focus more on growing the business rather than handling paperwork ### 16. User-Friendly, Efficient Payroll and HR in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Kaitlyn K. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how user-friendly and efficient it is for managing payroll and HR tasks in one place. The payroll process is straightforward, and I appreciate features like automatic payroll calculations, direct deposit processing, tax filing, and payroll reminders, which help reduce errors and save time. **What do you dislike about RUN Powered by ADP?** One thing I dislike about RUN Powered by ADP is that some features can feel limited or less intuitive, especially when trying to customize reports or locate specific information quickly. Certain tasks require navigating through multiple menus, which can be time-consuming when handling payroll and HR responsibilities daily. I also find that some updates or changes within the system are not always communicated clearly, so it can take extra time to learn where features have moved or how processes have changed. In addition, while the reporting tools are helpful, there are times when exporting or filtering reports could be more flexible and user-friendly. Another challenge is that certain HR and onboarding features feel somewhat disconnected from payroll functions, requiring extra steps to complete tasks that could be more streamlined. Customer support can also vary depending on the issue, with some concerns taking longer than expected to fully resolve. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP is solving a lot of the time-consuming and complex tasks that come with payroll, HR, tax compliance, onboarding, and employee management by putting everything into one centralized system. Features like automatic payroll tax calculations and filings, direct deposit, PTO tracking, employee self-service, onboarding tools, and payroll reminders help reduce manual work and minimize errors. For me, this benefits day-to-day operations by saving significant administrative time and helping keep payroll organized and compliant. Instead of manually calculating taxes, tracking deductions, or managing paper documents, the system automates many of those responsibilities. The employee self-service portal also reduces the number of routine HR questions because employees can access pay stubs, W-2s, and personal information on their own. Another major benefit is compliance support. RUN Powered by ADP helps keep up with changing payroll tax laws, W-2 and 1099 processing, and reporting requirements, which provides peace of mind and lowers the risk of costly mistakes. The reporting tools and centralized employee data also make it easier to pull information quickly for audits, management requests, or payroll review. The software also improves efficiency by allowing payroll and HR tasks to be handled from anywhere through the mobile app and cloud-based platform. Automation tools like recurring payroll processing and reminders help keep processes running smoothly even during busy periods ### 17. HEADACHE RELIEF: ADP IS A 1-STOP-SHOP FOR YOUR COMPANY'S QUESTIONS & CONCERNS ON ANYTHING! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about RUN Powered by ADP?** AFTER MANY YEARS AND MULTIPLE JOBS WORKING WITH / USING ADP, THEY HAVE ALWAYS AND CONTINUE TO PROVIDE SOLID AND FACTUAL INFORMATION AND ANSWERS TO ANY OF MY INQUIRIES. FROM PAYROLL AND TIME KEEPING TO HR AND RETIREMENT SERVICES. EVERYBODY I SPEAK TO IS PATIENT AND UNDERSTANDING WITH ME AND MY COLLEAGUES. THEY CONFIRM THAT I UNDERSTAND WHAT THEY HAVE TOLD ME BEFORE MOVING ON TO A NEW QUESTION OR CONCERN I (OR MY COLLEAGUES) MAY HAVE AT ANY TIME. THE REPRESENTATIVES HAVE HELPED ME PRODUCE KEY INFORMATION TO HELP THE BUSINESSES I HAVE WORKED FOR IN THE PAST AND PRESENT FLOURISH. **What do you dislike about RUN Powered by ADP?** I HAVE HAD MINIMAL NEGATIVE EXPERIENCES WITH RUN. WHEN THERE HAVE BEEN CHANGES OR UPGRADES TO THEIR PLATFORM IT TAKES A LITTLE GETTING USED TO BUT OVERALL RUN IS A VERY USER-FRIENDLY PROGRAM. I AM NOT FOND OF THE QUICKBOOKS DESKTOP INTEGRATION, MAINLY DUE TO THE AMOUNT OF ACCOUNTS MY CURRENT COMPANY HAS. IT TOOK QUITE A WHILE TO SET UP OUR ADP GL TO EASILY INTEGRATE WITH OUR QB DESKTOP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN HAS HELPED ALL MY COMPANIES BENEFIT FROM QUICK AND PAINLESS PAYROLL, AUDIT REPORTS, WORKERS COMP (ANYTHING) AND HR. WE ALWAYS LEARN SOMETHING NEW FROM ADP RUN. IT HAS SAVED US SO MUCH TIME (WHICH WE NEED TO NOT FALL BEHIND IN OUR VERY BUSY LINE OF WORK). ### 18. Quick, Easy Payroll Anywhere with Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Yuba Sutter Diesel . | diesel mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about RUN Powered by ADP?** Such an easy system to run payroll. For a small business it's an easy interface and simple to learn. I like how I am able to use my phone to run payroll from anywhere I am. When entering the main page or app the main run payroll button is right on the main screen so this a quick way I run payroll right away. Any time I have a question, I can connect to an agent very quick, and they help me right away. It's quick and easy to use overall. **What do you dislike about RUN Powered by ADP?** When looking for something specific like a specific report it does get a little over whelming, but this is only because we are a newer business so the titles of reports, we are just not familiar with. It takes me a while to find the specific thing I am looking for but eventually, I do find it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Just today, I noticed two charges on the same payroll date. I contacted an agent, and she explained what each charge was for and why they were applied. As before, anytime I’ve had a question about anything, I’ve been able to connect with an agent, and they help me figure it out in a timely manner. ### 19. Seamless, User-Friendly Payroll with Worry-Free Tax Filing **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio V. | Contract Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about RUN Powered by ADP?** What I find most helpful about RUN Powered by ADP is how seamless and user-friendly the entire payroll process is. It simplifies payroll management by automatically handling payroll tax calculations, filings, and payments, which saves time and helps ensure accuracy and compliance. Having those tax responsibilities managed for me provides peace of mind and allows me to focus more on running my business instead of worrying about payroll administration. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is the limited flexibility when it comes to funding payroll with a credit card. It would be helpful to have the option to cover payroll expenses using a credit card when needed for short-term cash flow management. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP is solving the challenge of managing payroll, payroll taxes, and compliance efficiently. Instead of spending time calculating payroll taxes, filing forms, and making sure employees are paid correctly, the system automates those tasks and reduces the risk of errors. This benefits me by saving time, reducing stress, improving accuracy, and allowing me to focus more on running and growing my business. ### 20. Intuitive, Reliable Payroll Software with Valuable HR Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla C. | Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RUN Powered by ADP?** The thing I like the most about this software is that it's easy to use and very intuitive to use. The way the software is laid out, is similar to other web applications with a menu bar in the left to jump to different sections. The software also provides reminders such as if it's a holiday coming up and payroll has to be submitted earlier. I also like that any questions I have I can easily call and get a person. I can call if I have questions about the software and using it, or call if I have a HR question. We use this software for payroll, keeping track of employee records, and workers comp insurance. The software does have integrations with other platforms and software, but we do not use this feature yet. Overall the performance of the software is very reliable. When it does maintenance, it is overnight and outside of business hours. There is a banner at the top of the software that announces any upcoming planned maintenance. The pricing of the software if fair for everything it provides. Having that number to call for HR support has been huge, and allowed our business to not have to hire a dedicated HR person which is a huge return in investment for the business. The software does have AI features, but we do not use these yet. However I feel confident that we will use it in the future as it learns our business and our trends with payroll. **What do you dislike about RUN Powered by ADP?** The downsides can be the wait times on the phone. 90% of the time I call, I am able to speak with a person within two minutes. However at the end of the year and beginning of the year, the wait times can be up to 45 minutes. Another thing I dislike, is that we constantly get calls to try to upsell us on other services. I appreciate that they have other services, but when I tell them no, they come back a few months later to try to upsell the same services. **What problems is RUN Powered by ADP solving and how is that benefiting you?** This software helps us find the best workers comp insurance which saves us countless hours of research. This software makes payroll easy for us which saves us hours on doing payroll with some other platform. We also use this platform for all HR related issues. I also like that all HR documents and articles can be found on this platform ### 21. Extremely Organized Payroll Data with Easy, Accessible Support **Rating:** 5.0/5.0 stars **Reviewed by:** Conrad A. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RUN Powered by ADP?** In terms of entering and finding important data, it's extremely organized. I've used a couple other payroll services that are extremely difficult to track down specifics about past paychecks or obtain W2's. I can also chat with someone either on the phone or the text box right on the home page, which makes solving any particular issues simple. **What do you dislike about RUN Powered by ADP?** Some employee side issues. I have an employee who works at a different site than me and works primarily in a kitchen with fast paced high turnover. He's unable to access his personal account and for some reason I'm required to make a three way call while he's trying to log in to troubleshoot together. I don't understand how I can't authorize an employee to troubleshoot only his own account. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I have had issues with 1099's because we only have bands that count. They're one time, 3 hour employees that qualify for 1099's and it's annoying to file for them, but ADP has simplified it for me over the years. ### 22. Effortless Payroll and Outstanding Support with ADP RUN **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about RUN Powered by ADP?** RUN software is easy to use, and the chat assistant is quick. The associates that do help resolve your issues smoothly. I have yet to come across any difficult problem that ADP has not been helpful on. The process of payroll is super easy, and all the reports you need at your finger tips. I would chose ADP RUN over any other software out there. **What do you dislike about RUN Powered by ADP?** To be honest I have no bad reviews of ADP. All my questions and concerns have always been answered perfectly by an ADP representative. The small issue is the wait queue but that doesn't matter to me when I know it will get done once a representative gets online. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Our main issue is the payroll input during holiday pay periods, and conversing with ADP representatives on fixing our mistakes is quick and painless. ### 23. RUN Makes Payroll and Time Tracking Easy, Very Satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Mindy K. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about RUN Powered by ADP?** RUN is very easy to use. Our time tracking integrates, as does our 401(K), so I just have to input my payroll numbers that vary each time. It's very easy to get tax jurisdictions set up and the customer support is incredibly easy to use. There is rarely a wait and they almost always can help within a few minutes. **What do you dislike about RUN Powered by ADP?** The Custom Reports are limited. There are pre-created reports to select from, but sometimes when I need to put census data together, I have to pull from multiple reports and individual employee pages. The custom reports lack flexibility and the filters aren't helpful. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN saves us time and money on payroll. We used to have paper timesheets and the Time Tracking has saved us so much tabulation time. Not to mention, we were able to set up a geofence, so we could verify employees were clocking in and out while actually working. ### 24. User friendly and reliable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Diego G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about RUN Powered by ADP?** I find ADP very user friendly. I recently took over a new role and saw ADP for the first time and I was a bit intimidated first but after a few payrolls and some repetition I realized how simple it was to use the tool. I also did call ADP phone support a few times and I was amazed of how fast and effective their call center agents were. **What do you dislike about RUN Powered by ADP?** The only struggle I have had so far was having to change account ownership, but I mean that its expected from any company dealing with security matters, everyone trying to protect and secure your information so its understandable. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We are a small company so using ADP is great it takes away guess work and keeps data easily accessible not only for us but also for employees. Its reliable and trustworthy I 100% recommend it ### 25. Fast, Time-Saving Payroll with Smart Search and Helpful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle J. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** It saves me time that I can chat with an associate instead of calling. I have multiple accounts on ADP so it helps save time that im able to search all people from the main menu. It is integrated with my 401k vendor. The website and app both are fast. I get a discount when I open a new business and the pricing is reasonable. The AI interface helps save time when searching. **What do you dislike about RUN Powered by ADP?** I am not able to go to the deductions page when running payroll on my 1099 people. When im running payroll and click on deductions or any other item, I cannot change to any of the other update profile items within the same screen. When I click save it brings me back to the main payroll screen. I would like to update multiple things within the person when in payroll screen like I can when i go to the people option from the main menu. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The chat feature representatives are amazing and always help me resolve any issues or answer my questions without having to explain too much. It is fast and efficient. ### 26. Easy to Use, Fair Pricing, and Truly Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ash H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about RUN Powered by ADP?** They are easy to use and they have really good support. I don't have any specifics on integrations but the performance is good. The pricing is also priced very fairly for such a large company that does so much. I don't currently use the AI very much but any time I've tried to use it, it didn't work great, so I usually just transfer to a human. **What do you dislike about RUN Powered by ADP?** My experience onboarding with them has been a nightmare. If I hadn't used them before and knew the other benefits, I might have cancelled. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It's very streamlined and easy to use. The last payroll company had a very confusing to use software and ADP is not complicated. It's laid out in an easy to use way. Their support is also awesome, the other company we used was terrible at support and we even paid extra to have an individual representative and ADP has by far been better than our previous company in support. ### 27. Fast, Helpful Support and Easy Mobile Time Tracking for Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Joe C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RUN Powered by ADP?** The support you have when you have a question or issue with the program. I was able to call someone and quickly get a fix to my issue. The time sheets are easy to understand and make doing payroll a breeze. The ability to have my team clock in and out on their cell phones makes it easy for them to track their hours since we are on the road most of the time. The price of the program is reasonable for all the features we are able to take advantage of between clock in and out and reports we need for the state and government. **What do you dislike about RUN Powered by ADP?** The sales calls I get for other programs when I did not ask for it. Send an email and if I am interested I would reach out. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The clock in and out feature helps me track the accuracy in payroll at the end of the week. The RUN program makes it easy for me to fix errors they make and make sure that I cover all the hours they work. The program then tells me the total cost for the payroll so that I am sure that there is enough money in the bank. My partner is able to grab the reports easily so he can put them into our Quickbooks account. ### 28. Comprehensive Payroll Solution with Room to Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Jerry J. | Hospital Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP works properly and appreciate its features, which allow me to find things on my own without needing AI or customer service assistance. The Time Clock and the ease of importing time cards for Payroll stand out for me. I also appreciate that they handle payroll taxes. The initial setup was so easy that I just had to go through all the questions, which made the process effortless. **What do you dislike about RUN Powered by ADP?** The amount of glitches and timecard errors that occur. I feel like the whole program is down for an unreasonable amount of time. On a weekly basis I have to go in and correct time cards because of the error that happens. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps me track payroll and team members, provides HR support, and makes payroll tasks easy, including handling payroll taxes. ### 29. RUN by ADP Makes Payroll Easy with a Clean, User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon Darcy M. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** RUN by ADP has made processing payroll easy. The interface is very clean and user friendly. The side navigation panel makes locating any type of additional data a breeze. We integrated our accounting software with our payroll processing. The GL file is generated right after we approve our payroll. The pricing is extremely fair and less than we had been paying with our previous vendor (Paychex). Most of our issues when they arise are addressed by ADP support whether it be utilizing the AI chat or use instructions or a representative that reaches out directly. Overall, RUN by ADP has performed superiorly when compared to other vendors. **What do you dislike about RUN Powered by ADP?** I feel like the AI needs a bit of work as when I have asked it questions in the past, it does not always understand what I am asking. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Most recently one problem we had dealt with an additional tax jurisdiction that was set up in error during our implementation. An ADP rep reached out to me and helped me resolve the issue quickly. She went above and beyond to ensure the issue was resolved and even followed up with me to let me know it was indeed corrected. ### 30. 24/7 Support and Seamless Payroll—ADP Makes HR and PTO Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Lalitha V. | Pediatrician, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** We switched from ADP to another payroll service since all of our business accounting is with the other service. I thought having payroll and PTO tracking in one place with accounting would simplify things for me as the business owner. BOY WAS I WRONG. Run Powered by ADP services are 24 hours a day. The other payroll service's customer service ends at 8pm EST. I'm often doing payroll or other HR things late into the evening or very early in the morning and trying to work around the inconvenient time schedule of other service was insane difficult. With ADP I can have questions answered any time of the day. I am not shuffled between different people with different skill sets and waiting on hold for next expert to help me. One call to ADP and one customer service representative answers all my questions, helps me correct any errors, teaches me how to prevent mistakes from happening in the future and educates me on the process I have questions about. Switching back to ADP was a seamless process as well. Where as switching from ADP to the other payroll service was complicated, lengthy and confusing. Run Powered by ADP's new feature of allowing my staff to request PTO is very helpful to keep track of the PTO they have use and have left to use. The ADP time tracking option via mobile app is super easy to use and convenient. There is not one thing I do not like about ADP. If asked I will recommend ADP every single time. **What do you dislike about RUN Powered by ADP?** NOTHING. ADP services are extraordinary and of the highest quality in the payroll, HR market. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Off-cycle payroll. Two types of payroll within my office (bi-weekly and semimonthly), time tracking for clocking-in errors by staff or missed punches by staff, log-in problems, paper checks. ### 31. Lifesaver with Payroll and more **Rating:** 4.5/5.0 stars **Reviewed by:** Jess M. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is easy to navigate and keeps payroll, employee information, and reporting all in one place. It simplifies payroll processing and helps reduce the amount of manual work needed each pay period. The customer support and available resources are also helpful when questions come up. **What do you dislike about RUN Powered by ADP?** Occasional usability issues and limited custom features can feel a little limited or harder to customize depending on the company’s specific needs. Occasionally, certain reports or settings take extra steps to find, and system updates can sometimes change the layout or workflow unexpectedly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN helps streamline payroll processing, tax filings, and employee record management. It reduces paperwork, minimizes payroll errors, and saves time by automating tasks that used to be done manually. This allows us to focus more on day-to-day operations and employee support instead of administrative work. ### 32. Responsive Customer Support That Gets Issues Resolved **Rating:** 4.5/5.0 stars **Reviewed by:** Wan Yi [Rebecca] L. | Accounting Finance Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is their customer support. The team is always very patient and responsive, and they consistently help resolve my issues. If they’re unable to fix something immediately, they make the effort to find the right resources and clearly guide me on how to resolve it. **What do you dislike about RUN Powered by ADP?** What I dislike about RUN Powered by ADP is that the platform can sometimes be a bit difficult to navigate, especially when trying to find specific features or information. Additionally, customer support wait times can occasionally be longer than expected. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves the complexity of managing payroll by making the entire process simple, efficient, and centralized. It allows me to run payroll quickly in one place, saving time and reducing manual work. The platform also helps handle payroll taxes and unemployment filings, which removes a lot of administrative burden. Most importantly, it gives me peace of mind knowing deadlines are managed and I don’t have to worry about missing important tax or filing requirements. ### 33. User-Friendly ADP Portal with Great Payroll and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha F. | Accounting Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about RUN Powered by ADP?** I like the run portal interface. Prior to ADP I was using Paychex for payroll and am very happy with the ADP portal experience, it's much more user friendly and easier to get things done. Primarily, I use the payroll feature to run payroll and the reports. I like the payroll report package that is generated after each pay period, it contains everything I need to see. I also run quarterly reports which are great. **What do you dislike about RUN Powered by ADP?** The only thing that I miss from Paychex that ADP doesn't have is the 15 minute window of time that Paychex offers after submitting payroll to make any adjustments. It's a nice failsafe to have 15 minutes to go back and make an adjustment if you notice that something isn't right. Seems like this could be added into the software easily. The other issue that ADP might want to consider is having a dedicated representative for each account. This is something that Paychex offers that ADP does not. I primarily use the Run software and don't have to contact an agent frequently, but it would be nice to have a dedicated human to contact should the need arise. **What problems is RUN Powered by ADP solving and how is that benefiting you?** One issue that we had with Paychex was lots of unnecessary fees. That has vanished since beginning with ADP. I love that ADP files taxes on our behalf and makes the reporting feature very easy to understand and access. ### 34. Easy to Use Platform with Helpful Chatbot and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny P. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about RUN Powered by ADP?** Very easy to use platform. If you do have a question the chat bot does a pretty good job. If the chatbot doesn't answer the question your linked to a customer service agent that quickly answers the questions. I like having this feature. Adding employees is a breeze. **What do you dislike about RUN Powered by ADP?** I have yet to find anything that I don not like. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I have recently came on to this team. Having never used ADP this was very easy to Navigate, and quickly able to be run. In the past I have used several different platforms. They seemed to have a thousand steps. I dreaded doing payroll. So if your looking for nice/quick/ easy this is the one to use. ### 35. Streamlined Payroll and Fast, Step-by-Step Support with ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Credit Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about RUN Powered by ADP?** This platform streamlines operations and provides support when I need it. They recently helped me resolve a payroll issue I hadn’t dealt with before, and they walked me through each step until everything was completed. When I needed their help they were there for me quickly with little wait time. The website is easy to use and has a powerful interface. I also appreciate how easy it is to integrate WC insurance. I found great value on pricing for ad on features. When I need to use ADP the systems is quick and responsive. **What do you dislike about RUN Powered by ADP?** Haven't had any negative issues with ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP is helping with Payroll, HR and workers comp insurance. Integrating all of these together saves time and money. ### 36. Efficient and Accessible System with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio l. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is accessible and that I can control everything very easily from the app, including from the phone. Additionally, the system is more customer-friendly. I also appreciate that it optimizes my time because I do everything faster and have all the control in my hands. I can quickly check if someone has already been paid, what their payroll was, the taxes, all of that. The initial setup was quick and accessible, and we received good support. They taught us how to filter someone in quick and easy processes, and there is always someone to contact to help us if we have any problems. **What do you dislike about RUN Powered by ADP?** So far I can't put it in Spanish. Also, see if I can have courses on how to improve usage within the application, because I don't handle it 100 percent, some permissions still. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps me control my payroll, resolve banking issues, and manage permissions. It is accessible and optimizes my time, allowing me to control everything quickly from the app or phone. ### 37. Smooth Payroll Processing with Minor Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda S. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about RUN Powered by ADP?** I like how RUN Powered by ADP makes running payroll simple. Their website is well set up and easy to navigate, allowing me to find what I need quickly. I appreciate most the layout of everything, with the things you need most available on the home screen. All employee information is well organized, making my tasks more manageable. **What do you dislike about RUN Powered by ADP?** I would like to have a way to submit payroll in the future, like I could process what I need to process and then select a submit option that will automatically submit the payroll by the deadline but allow me to make changes if I realize I missed something. Submitting payroll is very final and reversing a direct deposit check takes several days, so it would be nice to have a little window of time without worrying about missing payroll deadline. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP simplifies running payroll with a well-organized and easy-to-navigate interface. ### 38. Effortless Payroll with Top-Notch Human Support **Rating:** 5.0/5.0 stars **Reviewed by:** Todd G. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about RUN Powered by ADP?** I appreciate that RUN Powered by ADP is very hands-off, and I don't have to worry about payroll because it's so simple. What stands out the most to me is the fantastic customer service. Whenever I need to change something, I have access to a real human, which is really valuable. For instance, when I needed help with an unusual payroll task and the chat disconnected, an agent physically went over to ensure I was taken care of. I also find the setup process pretty easy, as RUN Powered by ADP allows employees to enter their own information via secure links, which I consider a win-win. **What do you dislike about RUN Powered by ADP?** There was an unusual payroll issue that was not intuitive to fix without involving support. It didn't work for me initially. I'm not sure how that could be fixed other than maybe it was something I misclicked. But I certainly appreciate having the humans to back me up on this. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP makes payroll very simple, and I don't have to worry about it. ### 39. Streamlined Payroll and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP very easy to use and user-friendly. The reports are self-explanatory and onboarding is incredibly simple and easy. The payroll process is streamlined, allowing me to complete it fairly quickly, which I really appreciate. I also believe the initial setup was very seamless. **What do you dislike about RUN Powered by ADP?** The time and attendance portion of RUN Powered by ADP is not always the most user-friendly. I feel like it's a little outdated. I don't love that they don't always both sides speak to each other. Time and attendance is sometimes off. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP covers all of my payroll needs, including employee deductions and onboarding. It also tracks employee time and attendance and integrates with 401(k) plans, which lets employees manage their deductions while also helping with employer 401(k) funding. Workers’ Comp audits used to be very cumbersome and time-consuming. However, RUN helped by making it possible to pull multi-year payroll information in a usable format, which solved the issue of having to manually combine the years myself. ### 40. Comprehensive HR Tool with Room for Mobile Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Helen C. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP makes it easy to access anything I need, especially reports regarding an employee's status. It's really handy that I can easily look things up using the search bar, and whenever I need something, it's accessible. Plus, the fact that I can get step-by-step guidance through chat without having to wait for a representative is a cool feature. **What do you dislike about RUN Powered by ADP?** The mobile app is not as user-friendly as the website. It's difficult to find and access certain features, like when someone wants to use sick or vacation hours while I'm out of the office. The ease of use for finding paid time off sheets on the app is lacking, and going through payroll reports isn't as direct as accessing it by a person's name like on the website. Additionally, during the initial setup, there were issues with miscommunication and misinformation that required adjustments later, so the guidance could have been better. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for everything HR-related, handling payroll, employee reports, and paid time off. It guides me step-by-step when I search for information, helping avoid waiting for a representative. ### 41. Streamlined Payroll, Intuitive Tool with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is pretty intuitive to use. It has streamlined our processes and helps things run much smoother and faster. It's been really helpful in making our payroll process much faster, turning what used to take a whole day into just an hour. They also handle our taxes by deducting them and sending them in, which streamlines that process too. **What do you dislike about RUN Powered by ADP?** The representatives reach out often to try to sell other types of services, which hasn't always gone well. I ended up signing up for a service that didn't work out for me and cost me a lot of money, and I did not like that. The initial setup was a little bit arduous with a bit of a learning curve. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines our payroll services, making the process much faster. It used to take a whole day manually but now just takes an hour. It also handles tax deductions and submissions, smoothing that process too. ### 42. Efficient Payroll Processing with Insightful Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Divyarani T. | Sr. Payroll Excutive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP very helpful for processing payroll for my companies. It's quick and easy to use, and I can update employee details even during payroll processing. I appreciate the payroll reports—it gives me both pre and post-payroll reports that are efficient for making the process error-free. The pre-payroll reports allow for easy verification of bonuses or reimbursements and ensure correct rates for each employee. The post-payroll and quarterly reports are convenient for validation and analysis, providing important details like bank direct deposits and check numbers. Additionally, RUN Powered by ADP is very easy to handle, and after initial assistance, I quickly became familiar with the system. It's convenient for processing payroll along with timesheets and employee profiles. **What do you dislike about RUN Powered by ADP?** It could have flagged employees whose hours were recorded as zero during payroll processing, which would help in identifying and rectifying those cases. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I find RUN Powered by ADP helpful for processing payroll, updating employee details, and generating easy-to-analyze reports. It notifies me of changes during payroll, ensuring accuracy. Pre and post payroll reports make the process error-free and convenient for verifying earnings and deductions. ### 43. Efficient, User-Friendly Payroll with Reliable Tax Filing in RUN Powered by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Latricia D. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for my small business, and overall it has made payroll and tax filing much easier to manage. The platform is user-friendly, and I like that I can process payroll quickly and keep everything organized in one place. One of the biggest benefits is the automatic tax calculations and filings, which saves me time and helps reduce errors. The employee access features are also helpful, allowing staff to view their pay stubs and information without needing to contact me directly. Customer support has been responsive when needed, and I appreciate the guidance when navigating certain features. As a business owner, having a reliable system like ADP gives me peace of mind knowing payroll is being handled correctly. Overall, RUN by ADP is a solid choice for small businesses looking for an efficient and dependable payroll solution. **What do you dislike about RUN Powered by ADP?** My least favorite part is that I can’t run a sample or preview payroll before submitting it. I would like the ability to review a full payroll breakdown in advance for added confidence before finalizing. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP has made payroll and tax filing much easier for my business. The system is user-friendly, and I like how quickly I can process payroll and keep everything organized. The automatic tax calculations and filings save time and help prevent errors, and employees being able to access their own pay information is a big plus. ### 44. RUN’s Outstanding Customer Service Makes Payroll Less Stressful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about RUN Powered by ADP?** I think the most helpful thing about RUN so far has been the very strong customer service. Solving problems around payroll can be so stressful, and every customer service rep I have spoken to so far has been incredibly helpful and thorough. **What do you dislike about RUN Powered by ADP?** The thing I dislike most about RUN is I wish that there was a free version of the app for employees to be able to access their paystubs. We frequently have issues with employees not being able to access their accounts if they have had employers use ADP in the past. If a free version of the app with less features were available with every subscription I think that would be helpful. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It gives me a very user friendly and low cost interface to run payroll. Having my tax reports filed for me with the state is also invaluable. I've been impressed with how smooth the roll out was, and how easily we were ab le to adopt it. ### 45. Streamlined HR Management with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about RUN Powered by ADP?** I love using RUN Powered by ADP because it's one platform for managing everything related to HR, which means I don't have to worry about multiple platforms for payroll and other tasks. It's incredibly convenient and time-saving not having to switch between multiple programs. Their reporting capabilities are excellent, allowing me to run reports on practically anything imaginable. I also appreciate the automated check-in system, which helps with tracking and accountability when employees clock their time. Additionally, setting up RUN Powered by ADP was super easy, and they have a great support team that is very helpful. It's handy and a major time saver to have all HR and billing tools in one place. I would rate it a 10 because it saves so much time and money. **What do you dislike about RUN Powered by ADP?** One of the things I don't like so much is when you go to check your 401K your retirement plan there's a separate login for that that you need to have. That can sometimes be a hassle but it's not a major thing. It would be nice if that was all just included with your login for ADP. I think another thing that could be improved or what I might suggest is a little more clarity around the reports what exactly they do or more definition of defined and purpose for each one because there's so many options and that can be overwhelming and sometimes you might not know what report to choose and you just have to search until you find the right. Because sometimes it's there you just have to dig through to find it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to handle payroll, retirement, and unemployment insurance in one system. It saves a ton of time and hassle by managing everything on one platform. The robust features and excellent reporting tools streamline HR tasks, enhancing efficiency and accountability. ### 46. ADP’s Real-Person Chat Support Saves Me Tons of Time **Rating:** 5.0/5.0 stars **Reviewed by:** Chandani D. | Regional Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about RUN Powered by ADP?** There are many functions within ADP and even with the different features, they do make it very easy to navigate and whenever you do have questions or looking for something very specific, the chat function with a real person is the most impressive feature. For something that would take me 10-15 minutes on research and looking through job aids, I can get my question answered within minutes. This feature alone saves me so much time, when I am juggling multiple responsibilities. **What do you dislike about RUN Powered by ADP?** I wish that ADP had a double check feature in terms of the option of inputting estimated total hours in first and then as I put in each individual employees hours that if it does not balance at the end due to my mistake that it will notify me. I find that sometimes it can be difficult to input time especially because it varies and mistakes can happen due to that. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I generally appreciate the reminders as I can often overlook deadlines, so I appreciate the attentiveness to the deadlines ### 47. Efficient HR Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmine . | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about RUN Powered by ADP?** The representatives are always helpful and willing to go the extra mile. Some parts of the onboarding start-up are a little difficult, but they make sure I have assistance ready at my fingertips whenever I need it. The AI does not take control of the app as well. It is limited, which i prefer, and is only there as a tool. It is very easy to understand the UI is very worker friendly. **What do you dislike about RUN Powered by ADP?** Trying to get a new 1099 worker set up is a little difficult. Many find it difficult to search for their information for the employee access. I wish there was a smoother process in getting people signed up. **What problems is RUN Powered by ADP solving and how is that benefiting you?** This helps me keep track of payroll and onboard employees. The website runs smoothly, and the UI is straightforward and easy for managers like me to use. ### 48. Organized, Easy-to-Find Reports for Quick Payroll and Tax Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** The reports are organized and easy to find. I can usually locate payroll details, tax information, and deposit records pretty quickly, which helps when I’m reviewing payroll or trying to resolve a tax notice. **What do you dislike about RUN Powered by ADP?** It can be hard to find very specific tax and deposit details when researching a notice. The information is usually there, but it is not always clear which report to pull or where to find confirmation numbers and filing history. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN helps keep payroll, payroll tax filings, employee records, and reports more organized for our business. It gives me one place to review payroll details, deposits, tax information, and filing history when I need to verify something. I also like having access to job postings through the system right now, since we are hiring and it helps keep that process tied into our payroll/employee setup. Overall, it saves me time and helps me stay more confident when managing payroll, hiring, and tax notice follow-up. ### 49. Convenient Program with Outstanding Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** I like the convenience of the whole program. My employees are familiar with the company so that gives them confidence in the app and in the system. I love the chat support that is offered most of all though. I have never not been able to resolve an issue or have a question answered through the chat. **What do you dislike about RUN Powered by ADP?** My least favorite thing is that it doesn't always feel intuitive as a user. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Before using RUN Powered by ADP, payroll and employee recordkeeping were more manual and time-consuming. We had to spend extra time tracking employee information, processing payroll, and ensuring tax filings were completed accurately. With RUN Powered by ADP, payroll processing is much more streamlined, and tax calculations and filings are handled automatically. This has reduced administrative work, improved accuracy, and saved several hours each pay period. The platform also gives us better visibility into employee data and payroll reporting, making it easier to stay compliant and focus on other business priorities. ### 50. Easy to Use with Fast Help, Helpful Reminders, and Convenient Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anita K. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about RUN Powered by ADP?** What I like most about RUN Powered by ADP is how easy it is to understand, and that the help function is there when I need a fast response. I also appreciate that it sends me reminders, because life gets busy and those small prompts are genuinely helpful. Another feature I like is the chat option: whenever I need to ask a question, I can use it while I’m waiting and still continue using the site and staying connected. **What do you dislike about RUN Powered by ADP?** At the moment, I don’t have any dislikes. We’ve been using it for over a year, and we haven’t had any complaints. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It solves the problem of having to track time, submit payroll, and contact a third party anytime we need a 1099 or payroll records. It’s been very beneficial to have everything in one place, so those tasks are easier to manage and access when we need them. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 2 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+02%3A32%3A32+-0500&secure%5Bsession_id%5D=278360ae-5483-403a-80aa-e01501f3b441&secure%5Btoken%5D=d5d0a5c8619fa39fd6afb3eaf809e3baf47a8e0db1bff8e696084cdc40d031ba&format=llm_user) ## RUN Powered by ADP Integrations - 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AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Content** - Goal and Challenge Creation **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top RUN Powered by ADP Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,494 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,260 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,475 reviews)