--- title: RUN Powered by ADP Reviews meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5891 reviews by the users' company size, role or industry to find out how RUN Powered by ADP works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 5891 scale: '5' date_modified: '2026-07-03' parent_category: name: HR url: https://www.g2.com/categories/hr --- # RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.7/5.0 **Total Reviews:** 5,891 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users appreciate the **ease of use** of RUN Powered by ADP, benefiting from its user-friendly navigation and features. (2693 reviews) - Users appreciate the **helpful customer support** from RUN Powered by ADP, enhancing their overall experience and ease of use. (1589 reviews) - Users praise the **ease of use** of RUN Powered by ADP, complemented by helpful tech support for any issues. (1584 reviews) - Users value the **ease of setup** with RUN Powered by ADP, ensuring a seamless transition and efficient payroll management. (1464 reviews) - Users appreciate the **ease of setup and use** with RUN Powered by ADP, making payroll management seamless and stress-free. (1443 reviews) - Users find RUN Powered by ADP offers **quick and easy payroll processing** , significantly simplifying employee payment management. (1397 reviews) - Easy Payroll (1391 reviews) - Simple (1256 reviews) - Easy Setup (1089 reviews) - Setup Ease (869 reviews) **What users dislike:** - Users face **payroll issues** due to rigid templates and reporting limitations, hindering customization and efficiency for small businesses. (436 reviews) - Users express frustration with **poor customer support** , highlighting issues with the chatbot and long wait times for assistance. (425 reviews) - Users struggle with **rigid reporting and customization issues** in RUN, hindering adaptability for small business payroll needs. (333 reviews) - Users find the **cost of service to be pricey** , suggesting it could be significantly more affordable. (249 reviews) - Users often face **long waiting times** when reaching the help center, impacting their overall support experience. (236 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (224 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (217 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (202 reviews) - High Fees (199 reviews) - Payroll Challenges (188 reviews) ## RUN Powered by ADP Reviews ### 1. RUN Powered by ADP Saves Time with Streamlined Payroll, HR, and Fast Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy L W S. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about RUN Powered by ADP?** The biggest benefit of RUN Powered by ADP is how much time it saves. Payroll is simple to process, and I don't have to worry about calculating or filing payroll taxes. The cost is more than justified by the amount of time it saves and the confidence of knowing everything is being handled correctly. One thing I really appreciate is how easy it is to switch between our two companies; it's literally just a dropdown menu. That alone makes managing payroll for multiple businesses much more efficient. The HR tools have also been a huge plus. The new hire onboarding process is especially convenient when you're hiring in multiple states because ADP keeps all of the required forms up to date. There's no need to track down forms from different state websites or worry that you're using an outdated version. New employees can complete most of their own setup online before their first day, which saves us time, reduces data entry, and helps prevent mistakes. I've also been impressed with the ADP Assist. The AI-powered Assistant is great for getting quick answers to everyday questions. If I run into something more complicated, I simply ask to speak with a live representative, and I'm connected through chat within minutes. I honestly haven't had to pick up the phone for support. Every question, modification, or issue I've had has been resolved through chat. The payroll reports are another feature I rely on. They make it easy to reconcile payroll, prepare journal entries, and quickly find the information I need without spending time digging through reports. Overall, RUN Powered by ADP has made our payroll and HR processes much more streamlined and efficient. It takes care of the routine tasks so I can spend my time focusing on the parts of my job that add the most value instead of worrying about payroll administration. **What do you dislike about RUN Powered by ADP?** There really isn't much I dislike about RUN Powered by ADP. If I had to pick something, it would be how the billing invoices are organized. The Billing & Invoices section doesn't include the monthly processing fee invoices; it only shows the direct deposit, tax, and RUN service fee invoices for each payroll. To find the monthly processing invoices, you have to go to Reports > Billing Invoices, which opens a separate billing and invoice management page. It's a minor inconvenience and doesn't affect the overall functionality, but it would be nice if all invoices were accessible from one place. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Payroll involves much more than just issuing paychecks. There are federal, state, and local taxes to calculate, file, and pay, and when you're processing payroll in multiple states, it can become very complicated. Before we switched to RUN Powered by ADP, I was essentially calculating payroll taxes by hand because I didn't fully trust our ERP system. Even if the calculations had been accurate, I still had to file the tax returns and make the payments myself, often on different filing schedules depending on the taxing authority. RUN Powered by ADP has taken all of that off my plate. Knowing the payroll taxes are being calculated correctly, filed on time, and paid automatically has been a tremendous time saver and gives me peace of mind. The time savings alone have more than justified the cost of the software. Instead of spending hours on payroll administration, I'm able to focus on higher-value accounting work and spend more time helping our employees with the day-to-day questions and tasks they need assistance with. ### 2. User-Friendly Payroll with Great Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina E. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how user-friendly and efficient it is. The platform makes running payroll quick and straightforward, even for someone without a deep payroll or HR background. I also appreciate the accuracy and reliability—it gives me confidence that taxes and filings are handled correctly. The built-in reporting tools are very helpful for tracking payroll and business insights, and the customer support is responsive whenever I need assistance. Overall, it saves me time and reduces stress when managing payroll and HR tasks. **What do you dislike about RUN Powered by ADP?** While RUN Powered by ADP is very reliable, there are a few areas that could be improved. At times, the interface can feel a bit outdated or less intuitive when navigating more advanced features. Some processes, like making certain adjustments or accessing detailed reports, can take a few extra steps compared to other platforms. Additionally, pricing can be higher than some competitors, especially for smaller businesses. However, these drawbacks are relatively minor compared to the overall value and reliability the platform provides. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve the time-consuming and complex challenges of payroll processing, tax compliance, and employee management. It automates key tasks like calculating payroll, filing taxes, and generating reports, which reduces the risk of errors and keeps everything compliant with current regulations. This benefits me by saving a significant amount of time and reducing stress. Instead of worrying about deadlines, calculations, or compliance issues, I can rely on the system to handle those details accurately. It also helps me stay organized with employee data and gives me clear visibility into payroll and business expenses, allowing me to focus more on growing the business rather than administrative work. ### 3. RUN Powered by ADP: Fast, Turnkey Payroll + 401(k) with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Kelly P. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about RUN Powered by ADP?** I have my payroll and 401(k) with ADP. As a business owner and parent of two, I appreciate how easy it is to work with RUN Powered by ADP support and with the website interface. I seldom have to contact customer service because the website is so natural and easy to use. When I do, their AI answers a lot of my questions before connecting me with a live agent. When I am connected to a live agent, the wait time is less than five minutes. The webpages and reports load very quickly, so performance is excellent. The entire onboarding process has been turn-key without any hiccups. You can tell the employees respect their position and value the people in the companies they work with. I onboarded at the end of the quarter, a very busy time. I did not feel rushed and was impressed when an upper manager hopped on my implementation meeting to cover for one of her team members. They really do work as a team to make switching easy. I also didn't ask for any kind of financial promotion, but was awarded one because there was a hefty fee from the 401(k) company I was switching from. Another pleasant surprise was they helped me figure out how to communicate the change to my employees and quelled any anxiety around compliance during this change. Overall, they are not the cheapest with respect to pricing, but the VALUE I am getting by not having to coordinate with employees when there are changes, the data entry of thsi transition, the integration they have between payroll and 401(k), and the option to do profit sharing and add a benefit where employees can pay off their student loans from their 401(k) is so worth it. They work hard to take off weight to my mental load. Thanks to Juan, Ana, Tony, and DeMashe! **What do you dislike about RUN Powered by ADP?** I have not experienced downsides to RUN by ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Making the switch has been so streamlined. Their implementation team has saved me time and mental energy by taking care of data entry and using their knowledge and experience to make sure my company is compliant. ### 4. Clean Layout, Helpful Callouts, and Easy Access to Live Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason P. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about RUN Powered by ADP?** RUN powered by ADP offers a clean layout with easy-to-understand icons that assist in locating functionality. Huge callouts on the home page with key tasks, reminders, and alerts. Immediate access to live agents, during business hours, when you need more than the chatbot can provide. **What do you dislike about RUN Powered by ADP?** It is frustrating that check date drives everything. This can cause alignment problems with accrual accounting. It should not matter that the check was issued/deposited on January 2nd if the pay period is for December 31st - as in an accrual accounting system. With ADP, if the check date is on January 2nd, you are in the next year's tax quarter for reporting purposes. Check Date and Pay Period should be selectable and ADP should recognize the differences in how a particular business maintains its' Accounting Records - specifically for Accrual based businesses. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP's best feature is the ability to issue payroll up to 5pm the day before the check date. And, unofficially, an hour or more later after the cut-off and still have payroll issued on time. Many competitors required hours and payroll to be approved one and or two full days prior to check date to have payroll processed ontime. ### 5. Run ADP Like a Boss **Rating:** 5.0/5.0 stars **Reviewed by:** Debra P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about RUN Powered by ADP?** The dashboard is super user friendly but it is the customer representatives that keep me there. **What do you dislike about RUN Powered by ADP?** At this point there is not a thing I would change **Recommendations to others considering RUN Powered by ADP:** I recommend don't be intimidated and when you feel like you cannot answer the question, reach out to the experts at ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Payroll problems usually. I realize the most important benefit is the person that is ready to assist. **Official Response from Rebecca Howie:** > Debra, How wonderful to hear that both our top notch RUN® Service Team and our powerful payroll engine provide you with features tailored to YOU. We appreciate you entrusting us with your partnership on your human capital management needs. -Your RUN® Service Team ### 6. Outstanding Support, Seamless Integrations, and a Beautifully Easy Payroll Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gabrielle T. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about RUN Powered by ADP?** There are a few things that I like best about RUN Powered by ADP. 1. is how the employees of the company actually care. Everyone that I've spoken with has been so thorough, had phenomenal performance, and given me the best customer service. I've never experienced that at such a large company. 2. Integrations were seamless because of such thorough communication. 3. The interface is actually really easy to use. It used to take me around 5 hours total to process payroll and with ADP, I can enter in all employees hours manually (if I have to) and have it processed within 1 hour. I can easily locate the HR function, generate my own COI for workmans comp, and don't even get me started on onboarding new employees.The whole interface is absolutely gorgeous. 4. The pricing is genuinely so fair and there really is an ROI for the support and services that you receive. I'm really genuinely so impressed with ADP. **What do you dislike about RUN Powered by ADP?** Literally nothing. And I don't say that lightly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Before RUN Powered by ADP, I always felt completely lost when it came to HR practices. My previous payroll system offered HR guides and resources, but it was so clunky that it took extra work on my part just to navigate the interface and actually use what was available. Since switching to ADP, I can easily look up updated HR processes, make sure we’re staying within State and Federal guidelines, and know exactly which forms a new hire should sign. It has also removed the clunkiness from onboarding. I used to rely on our previous payroll and HR system, DocuSign, and a lot of back-and-forth email to get an employee fully integrated, and even then there were still huge gaps. The process was so lengthy that I genuinely dreaded it. Now I’m able to onboard an employee with just a few clicks, and I know the assigned documents and tasks will be sent out for me, with background checks able to be run as part of the process. The icing on the cake is the specialist and customer support teams. In the past, I felt like I had to be IT too, and if there were implementation issues, it all fell on me. This is the first time I’ve worked with a truly responsive company that helps and double-checks to make sure employees are onboarded properly when something comes up. Being able to direct employees to the HR specialists literally takes work off my plate, especially for things I never had time for in the first place. ADP has genuinely given me some breathing room in my day-to-day operations. ### 7. ADP RUN: Intuitive, Reliable Payroll with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | General Manager - Hotel Monte Carlo, Ocean City MD, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about RUN Powered by ADP?** ADP RUN has been an excellent payroll and HR solution for our business. The platform is easy to navigate with a clean, intuitive interface, and its integrations help streamline operations across multiple systems. Payroll processing is reliable and efficient, saving us valuable administrative time and providing a strong return on investment. One of the biggest advantages is ADP's customer support—every representative I've worked with has been knowledgeable, responsive, and genuinely helpful, making even complex issues easy to resolve. Their AI assistant is also a great addition, helping quickly answer questions or locate features when needed. Overall, ADP RUN combines great usability, dependable performance, and outstanding support into a platform I would highly recommend. **What do you dislike about RUN Powered by ADP?** Not really anything yet. So far everything has been pleasant. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps us simplify payroll processing, tax compliance, employee management, and HR administration by bringing everything into one platform. It reduces the time spent on manual payroll tasks, helps ensure taxes and filings are handled accurately, and provides easy access to employee information and reporting. This has improved efficiency, reduced administrative burden, and allowed our team to focus more on running the business rather than managing payroll and HR paperwork. The combination of automation, reliable support, and helpful AI tools gives us confidence that important tasks are completed correctly and on time. ### 8. Excellent Customer Service Makes Payroll a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Laveta M. | Administration/Human Resources Mngr, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** The absolute standout feature of RUN Powered by ADP is their excellent customer service. No matter how complex a question I have regarding payroll, taxes, or general platform navigation, their support team is always able to provide a fast, accurate answer. The platform itself is highly reliable, but knowing that a knowledgeable professional is just a phone call or click away gives me immense peace of mind as an administrator. **What do you dislike about RUN Powered by ADP?** Because the software is so robust, navigating through some of the deeper reporting features can take a little bit of a learning curve initially. However, because their customer support is so responsive, anytime I get turned around looking for a specific report, they guide me through it instantly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP completely solves the headache of manual payroll processing and compliance tracking. It streamlines our weekly workflow significantly. By automating our tax filings and providing a clear, intuitive dashboard, it frees up valuable time that I can reinvest back into supporting our staff and clients. As someone who uses G2 to research business solutions, I highly recommend RUN for any peer looking for a dependable, well-supported payroll software. ### 9. Easy to Use, Great Support, and a True One-Stop Shop for Payroll, Retirement & Insurance **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | GENERAL MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** It’s easy to use and the customer support is great. The price is fair, too. I also like that it’s a one-stop shop—we handle our payroll, retirement, and insurance all in one place. Overall, it’s been great. **What do you dislike about RUN Powered by ADP?** Finding reports is really confusing. I have a hard time searching because, even when I use the search option, I still get a lot of reports that don’t match what I’m looking for, which makes it difficult to find the right one. The AI search feature also seems to do the same, as it does not match my search to what i am looking for. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It’s a one-stop shop with everything I need to help run my business—payroll, retirement, insurance, and reports for our accountant. I’ve found that I don’t need an accounting degree to manage the accounting side of the company. I can quickly pull reports with employee information, and because so much is automated, I don’t have to work as hard to track down the details our accountant needs. ### 10. RUN Powered by ADP: Easy, Automated Payroll with Reliable Compliance Support **Rating:** 5.0/5.0 stars **Reviewed by:** Contessa A. | Executive Assistant to Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is easy to use and simplifies payroll and HR management tasks. The most helpful feature is its ability to automate payroll processing and tax filings accurately and efficiently. The biggest advantages are its user-friendly interface, reliable compliance support, and time-saving payroll and employee management tools. **What do you dislike about RUN Powered by ADP?** I dislike that some advanced features and reports can be difficult to locate and may require additional training to use effectively. The least helpful aspect is that certain customizations and integrations are limited without upgrading to higher-tier services. The main downsides are the cost of add-on features, occasional navigation complexity, and reliance on customer support for some advanced functions. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll, tax filing, and employee management processes, saving time and helping ensure accuracy and compliance. It helps reduce administrative workload, minimize payroll errors, and simplify HR and compliance tasks so I can focus more on supporting the business and employees. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 2 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews/run-powered-by-adp-review-13037462?section=pricing&secure%5Bexpires_at%5D=2026-07-03+11%3A48%3A53+-0500&secure%5Bsession_id%5D=829bbbe3-f2fa-4d4a-9b44-a09172a0554b&secure%5Btoken%5D=cdd39b9ac1a5de2b5ecdeb715a9f84e42386f424e75d450977d02e08c90eb754&format=llm_user) ## RUN Powered by ADP Integrations - 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AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Content** - Goal and Challenge Creation **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top RUN Powered by ADP Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,541 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,262 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,503 reviews)