# RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,697 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users find RUN Powered by ADP to be **quick and easy to use** , simplifying payroll processing significantly. (2869 reviews) - Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience with quick responses. (1708 reviews) - Users appreciate the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience significantly. (1655 reviews) - Users find the **weekly payroll processing** quick and easy, making employee payments organized and hassle-free. (1592 reviews) - Users appreciate the **quick and easy payroll processing** of RUN Powered by ADP, enhancing organization and efficiency. (1453 reviews) - Users appreciate the **ease of setup and use** with RUN Powered by ADP, making payroll management effortless and efficient. (1417 reviews) - Easy Payroll (1353 reviews) - Simple (1289 reviews) - Easy Setup (1100 reviews) - Setup Ease (855 reviews) **What users dislike:** - Users express frustration with **poor customer support** , often struggling to reach real assistance or receive timely help. (452 reviews) - Users face **payroll issues** due to rigid templates and complicated customization, hindering small business efficiency and reporting. (420 reviews) - Users experience **reporting issues** with RUN Powered by ADP, often requiring multiple contacts for resolution. (322 reviews) - Users find the **fees associated with RUN Powered by ADP** to be excessive and wish for more affordable options. (246 reviews) - Users experience **long waiting times** for chat help, often feeling delays affect their overall support experience. (230 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews) - High Fees (213 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews) - Not Intuitive (199 reviews) ## RUN Powered by ADP Reviews ### 1. RUN Powered by ADP: Simple, Reliable All-in-One Payroll and HR **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca R. | Office Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about RUN Powered by ADP?** RUN Powered by ADP makes payroll simple, efficient, and reliable. The platform is easy to use, allowing payroll to be processed quickly while automatically calculating and filing payroll taxes. I appreciate having payroll, employee management, time tracking, and HR tools all in one place. The mobile app and employee self-service features make it convenient for both employers and employees. The system also helps reduce compliance risks by keeping up with tax regulations and generating important forms like W-2s and 1099s. Overall, it saves time, reduces administrative work, and helps businesses stay organized. **What do you dislike about RUN Powered by ADP?** While RUN Powered by ADP is very effective for payroll processing, some features can take time to learn, especially for new users. Certain HR and reporting tools may feel more complex than necessary for small businesses, and some advanced features require additional fees. Customer support response times can also vary depending on the issue." **What problems is RUN Powered by ADP solving and how is that benefiting you?** "RUN Powered by ADP helps us solve several key business challenges, including payroll accuracy, tax compliance, employee record management, and time-consuming administrative tasks. The platform automates payroll processing and tax filings, reducing the risk of errors and penalties. It also centralizes employee information, making it easier to manage payroll, benefits, and HR functions in one place. By streamlining these processes, RUN Powered by ADP saves time, improves efficiency, and allows us to focus more on growing the business rather than handling paperwork ### 2. User-Friendly, Efficient Payroll and HR in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Kaitlyn K. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how user-friendly and efficient it is for managing payroll and HR tasks in one place. The payroll process is straightforward, and I appreciate features like automatic payroll calculations, direct deposit processing, tax filing, and payroll reminders, which help reduce errors and save time. **What do you dislike about RUN Powered by ADP?** One thing I dislike about RUN Powered by ADP is that some features can feel limited or less intuitive, especially when trying to customize reports or locate specific information quickly. Certain tasks require navigating through multiple menus, which can be time-consuming when handling payroll and HR responsibilities daily. I also find that some updates or changes within the system are not always communicated clearly, so it can take extra time to learn where features have moved or how processes have changed. In addition, while the reporting tools are helpful, there are times when exporting or filtering reports could be more flexible and user-friendly. Another challenge is that certain HR and onboarding features feel somewhat disconnected from payroll functions, requiring extra steps to complete tasks that could be more streamlined. Customer support can also vary depending on the issue, with some concerns taking longer than expected to fully resolve. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP is solving a lot of the time-consuming and complex tasks that come with payroll, HR, tax compliance, onboarding, and employee management by putting everything into one centralized system. Features like automatic payroll tax calculations and filings, direct deposit, PTO tracking, employee self-service, onboarding tools, and payroll reminders help reduce manual work and minimize errors. For me, this benefits day-to-day operations by saving significant administrative time and helping keep payroll organized and compliant. Instead of manually calculating taxes, tracking deductions, or managing paper documents, the system automates many of those responsibilities. The employee self-service portal also reduces the number of routine HR questions because employees can access pay stubs, W-2s, and personal information on their own. Another major benefit is compliance support. RUN Powered by ADP helps keep up with changing payroll tax laws, W-2 and 1099 processing, and reporting requirements, which provides peace of mind and lowers the risk of costly mistakes. The reporting tools and centralized employee data also make it easier to pull information quickly for audits, management requests, or payroll review. The software also improves efficiency by allowing payroll and HR tasks to be handled from anywhere through the mobile app and cloud-based platform. Automation tools like recurring payroll processing and reminders help keep processes running smoothly even during busy periods ### 3. HEADACHE RELIEF: ADP IS A 1-STOP-SHOP FOR YOUR COMPANY'S QUESTIONS & CONCERNS ON ANYTHING! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about RUN Powered by ADP?** AFTER MANY YEARS AND MULTIPLE JOBS WORKING WITH / USING ADP, THEY HAVE ALWAYS AND CONTINUE TO PROVIDE SOLID AND FACTUAL INFORMATION AND ANSWERS TO ANY OF MY INQUIRIES. FROM PAYROLL AND TIME KEEPING TO HR AND RETIREMENT SERVICES. EVERYBODY I SPEAK TO IS PATIENT AND UNDERSTANDING WITH ME AND MY COLLEAGUES. THEY CONFIRM THAT I UNDERSTAND WHAT THEY HAVE TOLD ME BEFORE MOVING ON TO A NEW QUESTION OR CONCERN I (OR MY COLLEAGUES) MAY HAVE AT ANY TIME. THE REPRESENTATIVES HAVE HELPED ME PRODUCE KEY INFORMATION TO HELP THE BUSINESSES I HAVE WORKED FOR IN THE PAST AND PRESENT FLOURISH. **What do you dislike about RUN Powered by ADP?** I HAVE HAD MINIMAL NEGATIVE EXPERIENCES WITH RUN. WHEN THERE HAVE BEEN CHANGES OR UPGRADES TO THEIR PLATFORM IT TAKES A LITTLE GETTING USED TO BUT OVERALL RUN IS A VERY USER-FRIENDLY PROGRAM. I AM NOT FOND OF THE QUICKBOOKS DESKTOP INTEGRATION, MAINLY DUE TO THE AMOUNT OF ACCOUNTS MY CURRENT COMPANY HAS. IT TOOK QUITE A WHILE TO SET UP OUR ADP GL TO EASILY INTEGRATE WITH OUR QB DESKTOP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN HAS HELPED ALL MY COMPANIES BENEFIT FROM QUICK AND PAINLESS PAYROLL, AUDIT REPORTS, WORKERS COMP (ANYTHING) AND HR. WE ALWAYS LEARN SOMETHING NEW FROM ADP RUN. IT HAS SAVED US SO MUCH TIME (WHICH WE NEED TO NOT FALL BEHIND IN OUR VERY BUSY LINE OF WORK). ### 4. Quick, Easy Payroll Anywhere with Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Yuba Sutter Diesel . | diesel mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about RUN Powered by ADP?** Such an easy system to run payroll. For a small business it's an easy interface and simple to learn. I like how I am able to use my phone to run payroll from anywhere I am. When entering the main page or app the main run payroll button is right on the main screen so this a quick way I run payroll right away. Any time I have a question, I can connect to an agent very quick, and they help me right away. It's quick and easy to use overall. **What do you dislike about RUN Powered by ADP?** When looking for something specific like a specific report it does get a little over whelming, but this is only because we are a newer business so the titles of reports, we are just not familiar with. It takes me a while to find the specific thing I am looking for but eventually, I do find it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Just today, I noticed two charges on the same payroll date. I contacted an agent, and she explained what each charge was for and why they were applied. As before, anytime I’ve had a question about anything, I’ve been able to connect with an agent, and they help me figure it out in a timely manner. ### 5. Seamless, User-Friendly Payroll with Worry-Free Tax Filing **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio V. | Contract Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about RUN Powered by ADP?** What I find most helpful about RUN Powered by ADP is how seamless and user-friendly the entire payroll process is. It simplifies payroll management by automatically handling payroll tax calculations, filings, and payments, which saves time and helps ensure accuracy and compliance. Having those tax responsibilities managed for me provides peace of mind and allows me to focus more on running my business instead of worrying about payroll administration. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is the limited flexibility when it comes to funding payroll with a credit card. It would be helpful to have the option to cover payroll expenses using a credit card when needed for short-term cash flow management. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP is solving the challenge of managing payroll, payroll taxes, and compliance efficiently. Instead of spending time calculating payroll taxes, filing forms, and making sure employees are paid correctly, the system automates those tasks and reduces the risk of errors. This benefits me by saving time, reducing stress, improving accuracy, and allowing me to focus more on running and growing my business. ### 6. Intuitive, Reliable Payroll Software with Valuable HR Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla C. | Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RUN Powered by ADP?** The thing I like the most about this software is that it's easy to use and very intuitive to use. The way the software is laid out, is similar to other web applications with a menu bar in the left to jump to different sections. The software also provides reminders such as if it's a holiday coming up and payroll has to be submitted earlier. I also like that any questions I have I can easily call and get a person. I can call if I have questions about the software and using it, or call if I have a HR question. We use this software for payroll, keeping track of employee records, and workers comp insurance. The software does have integrations with other platforms and software, but we do not use this feature yet. Overall the performance of the software is very reliable. When it does maintenance, it is overnight and outside of business hours. There is a banner at the top of the software that announces any upcoming planned maintenance. The pricing of the software if fair for everything it provides. Having that number to call for HR support has been huge, and allowed our business to not have to hire a dedicated HR person which is a huge return in investment for the business. The software does have AI features, but we do not use these yet. However I feel confident that we will use it in the future as it learns our business and our trends with payroll. **What do you dislike about RUN Powered by ADP?** The downsides can be the wait times on the phone. 90% of the time I call, I am able to speak with a person within two minutes. However at the end of the year and beginning of the year, the wait times can be up to 45 minutes. Another thing I dislike, is that we constantly get calls to try to upsell us on other services. I appreciate that they have other services, but when I tell them no, they come back a few months later to try to upsell the same services. **What problems is RUN Powered by ADP solving and how is that benefiting you?** This software helps us find the best workers comp insurance which saves us countless hours of research. This software makes payroll easy for us which saves us hours on doing payroll with some other platform. We also use this platform for all HR related issues. I also like that all HR documents and articles can be found on this platform ### 7. Extremely Organized Payroll Data with Easy, Accessible Support **Rating:** 5.0/5.0 stars **Reviewed by:** Conrad A. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RUN Powered by ADP?** In terms of entering and finding important data, it's extremely organized. I've used a couple other payroll services that are extremely difficult to track down specifics about past paychecks or obtain W2's. I can also chat with someone either on the phone or the text box right on the home page, which makes solving any particular issues simple. **What do you dislike about RUN Powered by ADP?** Some employee side issues. I have an employee who works at a different site than me and works primarily in a kitchen with fast paced high turnover. He's unable to access his personal account and for some reason I'm required to make a three way call while he's trying to log in to troubleshoot together. I don't understand how I can't authorize an employee to troubleshoot only his own account. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I have had issues with 1099's because we only have bands that count. They're one time, 3 hour employees that qualify for 1099's and it's annoying to file for them, but ADP has simplified it for me over the years. ### 8. RUN Makes Payroll and Time Tracking Easy, Very Satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Mindy K. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about RUN Powered by ADP?** RUN is very easy to use. Our time tracking integrates, as does our 401(K), so I just have to input my payroll numbers that vary each time. It's very easy to get tax jurisdictions set up and the customer support is incredibly easy to use. There is rarely a wait and they almost always can help within a few minutes. **What do you dislike about RUN Powered by ADP?** The Custom Reports are limited. There are pre-created reports to select from, but sometimes when I need to put census data together, I have to pull from multiple reports and individual employee pages. The custom reports lack flexibility and the filters aren't helpful. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN saves us time and money on payroll. We used to have paper timesheets and the Time Tracking has saved us so much tabulation time. Not to mention, we were able to set up a geofence, so we could verify employees were clocking in and out while actually working. ### 9. User friendly and reliable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Diego G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about RUN Powered by ADP?** I find ADP very user friendly. I recently took over a new role and saw ADP for the first time and I was a bit intimidated first but after a few payrolls and some repetition I realized how simple it was to use the tool. I also did call ADP phone support a few times and I was amazed of how fast and effective their call center agents were. **What do you dislike about RUN Powered by ADP?** The only struggle I have had so far was having to change account ownership, but I mean that its expected from any company dealing with security matters, everyone trying to protect and secure your information so its understandable. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We are a small company so using ADP is great it takes away guess work and keeps data easily accessible not only for us but also for employees. Its reliable and trustworthy I 100% recommend it ### 10. Fast, Time-Saving Payroll with Smart Search and Helpful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle J. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** It saves me time that I can chat with an associate instead of calling. I have multiple accounts on ADP so it helps save time that im able to search all people from the main menu. It is integrated with my 401k vendor. The website and app both are fast. I get a discount when I open a new business and the pricing is reasonable. The AI interface helps save time when searching. **What do you dislike about RUN Powered by ADP?** I am not able to go to the deductions page when running payroll on my 1099 people. When im running payroll and click on deductions or any other item, I cannot change to any of the other update profile items within the same screen. When I click save it brings me back to the main payroll screen. I would like to update multiple things within the person when in payroll screen like I can when i go to the people option from the main menu. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The chat feature representatives are amazing and always help me resolve any issues or answer my questions without having to explain too much. It is fast and efficient. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 2 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews/run-powered-by-adp-review-12941515?section=pricing&secure%5Bexpires_at%5D=2026-06-10+04%3A36%3A44+-0500&secure%5Bsession_id%5D=febf79e3-9554-48bd-85d5-0e6abb424a12&secure%5Btoken%5D=364670e1f157c2b1d80ae93c8153011686213f5521be783a13ecabbf1b87ab49&format=llm_user) ## RUN Powered by ADP Integrations - 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Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Content** - Goal and Challenge Creation **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top RUN Powered by ADP Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,392 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,238 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,384 reviews)