7shifts Reviews & Product Details

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

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7shifts

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7shifts Community

Languages Supported

English, French, Spanish

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Pricing provided by 7shifts.

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Free

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7shifts Integrations

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Verified by 7shifts

7shifts Media

Create better informed, adaptable schedules

Make data-informed decisions to cut labor costs

Integrate 7shifts to your existing payroll and POS systems

Schedule and pay all in one place

Collect, divide and distribute tips easily

7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.

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Rebecca B.

HR Manager

Enterprise (> 1000 emp.)

4/7/2026

"User-Friendly, All-in-One Employee Scheduling Hub with Responsive Support"

5/5

What do you like best about 7shifts?

Very user friendly for the staff, intuitive, easy to keep all of an employee's documents in one place. Makes communication simple amongst employees and management. Saves us money having everything in one place. Customer support is very responsive when issues arrive. Integrates well with Kronos. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Unfortunately, the schedule view is only one week at a time. It would be helpful to view multiple weeks, especially when we're closing payroll for the period. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Prior to using 7Shifts, managers were using email, spreadsheets, and text messages to communicate updates and schedules with employees. We now have that all in one place, so no need to use multiple avenues for communication. The schedule templates and copy paste feature reduces time building schedules. Document storage decreases the amount of paper files we need to keep, and the shift swap/ time off request eliminates paper forms and miscommunication. The shift feedback helps us keep our finger on the pulse of team morale, even when we're unable to be at that location in persom. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Thank you so much for the detailed review! We're thrilled to hear that 7shifts has helped streamline your scheduling and team communication while providing better visibility into your team’s morale.

We also appreciate your feedback regarding the schedule view. We’ve shared this internally as we are always looking for ways to improve the user experience. Thank you for being a part of the 7shifts community!

Ashley E.

Staff Accountant & Inventory Specialist (Remote)

Small-Business (50 or fewer emp.)

4/9/2026

"Seamless 7Shifts Integration with a Quick, Easy Setup"

4.5/5

What do you like best about 7shifts?

7Shifts integrates seamlessly with our existing tech stack. Set up was very quick so we were able to start using the platform right away. The platform is very easy to use as an admin. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I wish we could choose specific employees to contribute or not contribute to the tip pool policies instead of choosing by department or job role. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Thank you for the glowing review! We're glad the setup was smooth and that the POS sync is taking the manual work out of tips and payroll. On the tip pool flexibility, we hear you and appreciate the honest feedback.

The 7shifts Team

Brent S.

Owner / GM

Small-Business (50 or fewer emp.)

10/21/2025

"A Game-Changer for Restaurant Scheduling and Team Management"

4.5/5

What do you like best about 7shifts?

We’ve been using 7shifts at Engrained Brewing Company for several years now, and it’s been an absolute game-changer for managing our team. The platform makes scheduling fast, intuitive, and accurate. I love how easy it is to forecast labor costs, track punches, and communicate with the team all in one place.

The integration with payroll has streamlined our process tremendously — no more manual entry or back-and-forth corrections. The mobile app keeps everyone connected and accountable, and employees appreciate how easy it is to see their shifts, swap if needed, and track hours.

We also use the tasks component for team checklists which has been great for driving accountability. The logbook feature is also great as it helps our management team communicate across shifts.

The 7shifts support team has also been excellent — responsive, knowledgeable, and genuinely invested in helping us get the most from the system.

Overall, it’s one of the best technology investments we’ve made as a restaurant. It saves time, improves communication, and gives me the visibility I need to run the business more efficiently. Highly recommended to any restaurant looking to simplify operations and take scheduling to the next level! Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The only challenge we had with 7Shifts is intermittent syncing with our POS system. Prior to running payroll I frequently have to resync time clock entries and sales don't always update accurately or all. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Hi Brent,

Thank you for this incredible feedback! We are thrilled that 7shifts provides you with fast, intuitive scheduling and has streamlined your payroll and team accountability over the years. We especially appreciate you calling the platform a "Game-Changer."

Thank you for your high recommendation and for being such a valued, long-term customer!

Sincerely,

The 7shifts Team

Skylar P.

10/28/2025

"Simplifies Shift Management with Ease"

0.5/5

What do you like best about 7shifts?

I find 7shifts incredibly straightforward to set up and use, which makes it easy to navigate, a standout feature for me. It has transformed how I manage shifts, enabling me to see all employee schedules in one place and simplifying the process of delegating shifts and checking availability. The convenience of allowing employees to request time off and pick up shifts directly through the app adds tremendous value, avoiding the need to juggle between texts and emails. All operations are centralized, making my managerial tasks smoother and more efficient, and these features collectively enhance my productivity. These aspects of 7shifts make it a tool I am confident in recommending to others, as reflected in my high satisfaction and likelihood of repurchase. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I'm not entirely sure what changes to suggest for 7shifts, but I feel it could possibly benefit from the ability to add more information within its platform. Review collected by and hosted on G2.com.

Sabrina L.

IT Director

Mid-Market (51-1000 emp.)

7/14/2022

"User Friendly Software with top of the Line Integrations"

5/5

What do you like best about 7shifts?

We added on Payroll and Tips Distribution and love it. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Paying J1s while their social security card is pending. You used to be able to do this and now you can not. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Hi Sabrina, thank you for the fantastic review! We are thrilled that you love our Payroll and Tip Distribution features. Thank you for being a part of the 7shifts community!

Shaina H.

10/22/2025

"Effortless Scheduling with Rich Features"

5/5

What do you like best about 7shifts?

I have been using 7shifts for seven years primarily for scheduling, and I find it very easy to set up and manage, making my experience seamless. The system effectively solves scheduling issues, enabling me to easily manage a large group of employees with different personal and professional commitments such as work, school, and personal life. I appreciate the features like time off requests, trading shifts, and the manager log, which are all helpful for maintaining operational efficiency. The affordability of the service makes it a great choice, along with its convenience and ease of use. There are many useful features that make the overall operation much more efficient, and I would definitely consider repurchasing due to these factors. Finally, I rated my likelihood to recommend 7shifts to others as a ten, reflecting my satisfaction and trust in the service. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes it doesn’t update right away which is frustrating. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Hi Shaina,

Thank you so much for this incredible feedback and for your seven years of loyalty! We are thrilled that 7shifts continues to be a great investment for you, making scheduling and managing your large team seamless and efficient.

It's a huge win to know you're utilizing and benefiting from features like the Manager Log Book and shift trading to maintain smooth operations!

We acknowledge that intermittent syncing delays can be frustrating, and we are continuously working on platform optimizations to ensure instantaneous updates across all devices.

Thank you for your high recommendation and for trusting 7shifts!

Sincerely,

The 7shifts Team

DIANA A.

10/21/2025

"Overcame Initial Setup Challenges with Excellent Training for Effective Scheduling"

4/5

What do you like best about 7shifts?

I have been using 7shifts for scheduling, and I appreciate how it allows me to customize the interface to better fit my needs. Initially, the setup was challenging due to the vast array of tools available, but the training provided was excellent and really helped me understand how to utilize the tools effectively. The person conducting the training was amazing, which made a big difference. I've found the customization features particularly helpful because they include important details like my labor and sales numbers at the bottom, which aids in making more informed decisions. Although I switched from another vendor, the experience with 7shifts has been positive, and I definitely see the benefits. I would recommend 7shifts to others, rating it an eight out of ten for its overall usability and helpful features. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I found the setup process of 7shifts to be initially challenging due to the abundance of tools available. This overwhelmed me at first, although the training provided was helpful in understanding and personalizing the scheduling tools. Even though the training was beneficial, the initial complexity of the setup made it a difficult start. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Hi Diana,

Thank you for your excellent feedback! We are absolutely thrilled to hear that the customization features are helping you make more informed decisions with visible labor and sales numbers—that is a huge win!

We are also very proud that the excellent training helped you quickly master the platform. We'll pass your kind words on to the team.

We hear you on the initial setup challenge and are continuously working to streamline our onboarding. Thank you for recommending 7shifts!

Sincerely,

The 7shifts Team

Michael C.

CEO

Mid-Market (51-1000 emp.)

4/1/2024

"The best schedule management software but.."

4/5

What do you like best about 7shifts?

nothing new has been relevant in canada, tip pooling an such is restricted to the US Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

features are becoming more transacationary. having to pay to upgrade what is little more than simple things is excessive when other companies are offering more in depth features Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Jonathan C.

Co-Founder & CEO

Small-Business (50 or fewer emp.)

4/30/2026

"Powerful Scheduling Tool"

5/5

What do you like best about 7shifts?

Powerful scheduling and team communication built in. Top tier workforce management Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The android interface can be buggy and sometimes shift notifications are delayed Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

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Thank you for the 5-star review! We’re happy to hear that our scheduling, communication, and tip pooling tools are providing top-tier value for your team.

We also appreciate you flagging the feedback regarding the Android interface and notification timing. Thank you for being part of the 7shifts community!

kristin b.

office manager

Mid-Market (51-1000 emp.)

10/17/2023

"Easy use and a great tool for employee communication and scheduling"

5/5

What do you like best about 7shifts?

I really enjoy the ability to message our entire company in one message. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Scheduling is not as easy to use at first Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you so much for your kind review Kristin! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.