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Paradox Reviews & Product Details

Paradox is a conversational AI platform that helps companies around the world transform the way they hire by automating time-consuming tasks. Established with the belief that hiring should be human-centric, fast, and simple, Paradox streamlines the hiring process by automating tasks like screening, interview scheduling, and candidate communication, allowing talent acquisition teams to focus on what matters most — building relationships and hiring the talent they need to fuel their business. • Products reimagine traditional HR software by powering them with conversational AI, transforming them into true hiring machines that proactively get work done for TA teams. • Product suite includes: Conversational ATS, Conversational CRM, Conversational Career Site, Conversational Apply, Conversational Scheduling, Conversational Events, and Traitify Assessments. • Solutions have been proven to drive massive ROI for clients, including $2 million saved annually (General Motors), 75% reduction in time to hire (Chipotle), 40,000 recruiting hours saved per week (7-Eleven), 54% decrease in cost per hire (Neighborly), and 98% reduction in candidate response time (Johnson Controls). • Serves thousands of clients globally, across dozens of industries, including leading employers like McDonald’s, General Motors, FedEx, Marriott, and Nestlé. • Winner of Human Resource Executive’s Best HR Product multiple times since 2019, and was acknowledged on the Deloitte Technology Fast 500 as the fastest growing HR tech company for the fourth consecutive year in 2024.

Seller

Paradox

Discussions

Paradox Community

Languages Supported

Bosnian, German, English, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish, Vietnamese, Chinese (Simplified)

Overview by

Holly Huntley

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

View More Pricing Information

Top-Rated Alternatives

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Paradox Media

Paradox's Conversational ATS revolutionizes high-volume hiring by automating repetitive tasks and enabling recruiters to manage the entire hiring process from their mobile devices. Powered by Olivia, an AI hiring assistant, the platform delivers 24/7 candidate support, instant interview schedulin...

Say goodbye to lengthy job applications and high candidate drop-off. Paradox’s Conversational Apply solution makes applying for jobs incredibly fast and easy, letting candidates use text, chat, or QR codes – no forms, logins, or passwords needed. It turns any touchpoint into an application opport...

Paradox Demo - Conversational Scheduling

Let's make scheduling the easiest part of your hiring process. With Paradox's Conversational Scheduling, what took hours of emails now takes seconds. Our AI assistant, Olivia, handles everything from coordinating multi-person interviews across time zones to sending automated reminders and managin...

Your career site should do more than just list jobs—it should recruit and convert. Our Conversational Career Sites capture talent 24/7 by turning passive visitors into engaged candidates. From personalized job recommendations to automated screening and interview scheduling, we create an experienc...

Paradox Demo - Conversational Career Sites

Scale your hiring events — from career fairs to campus events — with automated registrations, conversational FAQs, and instant candidate engagement. Whether you're hosting on-campus, virtual, or in-person hiring events, Paradox makes every step seamless through chat or text: from simple sign-ups ...

Paradox Reviews (39)

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Chris A.

Mid-Market (51-1000 emp.)

9/19/2023

"Time Saving! Innovative! The best 24/7 recruiter you could aske for."

5/5

What do you like best about Paradox?

The implementation and customer service is very efficient and accessible. You will not only get a Customer Success Manager to help you with every step during your implementation phase but your issues will also likely be resolved within the same day. Parados has been very time-saving and cuts down on back-and-forth communication between job candidates and recruiters. Review collected by and hosted on G2.com.

What do you dislike about Paradox?

I feel it has been extremely helpful! I notice that a recruiter could rely too much on the tech and lose the personal touch that true recruiting takes. It has been quite the learning experience and I believe we have grown a lot since implementation. Review collected by and hosted on G2.com.

Phillip A.

Small-Business (50 or fewer emp.)

10/3/2023

"Paradox has saved my managers time and helped staff our businesses!"

5/5

What do you like best about Paradox?

What I like most about Paradox is that it really saves time. I am no longer having to manuelly contact applicants or filter through them to find the ones that fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Paradox?

Could be slightly more user friendly. However, I will say that once you figure it out, it gets easier. Review collected by and hosted on G2.com.

What problems is Paradox solving and how is that benefiting you?

The problem Paradox is solving for us is contacting the applicants immediatly after they apply. When someone is looking for job, they are sitting around waiting on us to contact them. Many times, we'd reach out to a candidate the day after they applied and they wouldn't respond at all. We took this as, they already found a job. Review collected by and hosted on G2.com.

Brian M.

Mid-Market (51-1000 emp.)

9/21/2023

"Paradox is a game changer!"

5/5

What do you like best about Paradox?

The use of Paradox and the virtual recruiter Olivia has increased my interview rate, safed an enormous amount of time and drastically shortened my days from apply to offer Review collected by and hosted on G2.com.

What do you dislike about Paradox?

Its a prety robust software package but if I was to suggest 1 improvement it would be the availability of canned reports like applicates received within a time frame, same for interviews conducted and offers made. Currently you must run an a big report and either manuall de-select items or create a spreadsheet and remove items Review collected by and hosted on G2.com.

Monica B.

Recruitment Specialist

Mid-Market (51-1000 emp.)

8/15/2023

"Paradox is a great recruitment tool!"

4.5/5

What do you like best about Paradox?

Simple set-up, great initial and on-going support from Paradox representative, tailored functions to meet specific recruitment needs, straightforward applicant engaement process Review collected by and hosted on G2.com.

What do you dislike about Paradox?

No-call, no-show rate, AI doesn't respond appropriately (yet!) to all questions and responses from applicants, some functions/stages are redundant Review collected by and hosted on G2.com.

What problems is Paradox solving and how is that benefiting you?

Paradox has significantly improved our office ability to reach and instantly connect with potential hires. It has enabled applicants to actively participate in the initial screening and scheduling process. Allowing applicants to have creative control of their individual engagement level allows our team the opportunity to review and select the most engaged candidates! Review collected by and hosted on G2.com.

Shay J.

Vice President Talent Acquisition

Enterprise (> 1000 emp.)

3/29/2023

"Paradox allows our team of 20 recruiters to support over 150,000 hires each year!"

5/5

What do you like best about Paradox?

At this point, we are utilizing almost every Paradox product offering available, and we continue to push them to innovate at pace with our business. The best part is that they deliver! They are by far the most innovative, adaptive, and responsive vendor we have worked with - focusing on building great technology that solves our business problems of today and tomorrow, rather than trying to sell us software. Their customer success teams are the best in the business and the product teams have fantastic vision, building clean, simple solutions that create frictionless (and fun) candidate and recruiter experiences. Review collected by and hosted on G2.com.

What do you dislike about Paradox?

I believe that the full potential of Paradox is most accessible when using their native products and systems - rather than integrating with an ATS or CRM. While they have an incredibly talented integrations team that supports standard and custom integrations, I believe that companies that make the transformational leap from traditional HR tech to a Paradox-centric experience will reap the most benefit. Review collected by and hosted on G2.com.

What problems is Paradox solving and how is that benefiting you?

Too many to list. Honestly a better what to put it is that for every challenge we come across, we always start with "can Paradox help us solve for this?" The answer is usually "yes." We have consolidated so much of our tech stack into Paradox solutions, that we rarely need to look beyond Paradox for much these days. Name a recruiting function, and we are probably using Paradox for it today. The benefits are automation, simplicity, efficiency, frictionless experiences, customization, innovation, and quick adaptability when new challenges arise. Review collected by and hosted on G2.com.

meagan b.

Mid-Market (51-1000 emp.)

9/6/2023

"Paradox Saves Time and Makes Us More Efficient"

4.5/5

What do you like best about Paradox?

The automated system allows candidates to get responses FAST! The reminders to the interviews helps more applicants show up! Review collected by and hosted on G2.com.

What do you dislike about Paradox?

The reports can be a little complicated to read at times. But the team has worked with us to explain and customize. Review collected by and hosted on G2.com.

Mesha H.

Mid-Market (51-1000 emp.)

7/27/2023

"a breath of fresh air. easy to manage, give time back to the employer"

5/5

What do you like best about Paradox?

I like it all. From the AI working to being able to step in when needed. Adjustments to interview types and set locations. a managable calendar Review collected by and hosted on G2.com.

What do you dislike about Paradox?

no color coordination between locations to easily see which interview goes with which office(partial reason more of our office havent been added). Clicking each applicant from the calendar opening up a whole new web tab. constantly having to close tabs can be annoying. not a game changer just annoying Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Enterprise (> 1000 emp.)

3/30/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"The overall experience with Paradox has been excellent!"

4/5

What do you like best about Paradox?

The most helpful is the automation with Olivia. I appreciate how quick paradox can respond to any issue that may arise. Lots of excellent open communication between us. Review collected by and hosted on G2.com.

What do you dislike about Paradox?

We mentioned this on the call but main dislike would be testing not being handled on Paradox's side before sending over to our end. A lot of back and forth could be removed if paradox completed testing on any resolution to an issue before letting us know it has been fixed. Review collected by and hosted on G2.com.

What problems is Paradox solving and how is that benefiting you?

For my units in the field Paradox is assisting my managers with autoscheduling and recruiting automation. Managers benefit with the olivia application as it is fairly quick & user friendly on both web & sms. Autoscheduling has been very useful for the units that utilize it, they love being able to autoschedule interviews as soon as candidates apply, saves them lots of time when it comes to reaching out to candidates individually. The virtual fair platform is a great tool that a few of my units utilize, i always recommend having a virtual fair run monthly to gain more applicant traffic via virtual events. This is very useful to managers that are very busy and do not have the time to organize an in person job fair. Review collected by and hosted on G2.com.

Jacob M.

Enterprise (> 1000 emp.)

10/20/2023

"Paradox has a lot of great features that help streamline interviewing."

5/5

What do you like best about Paradox?

The customer service that the Paradox team provides is great. Review collected by and hosted on G2.com.

What do you dislike about Paradox?

It took a bit longer then I would have liked to get things organized and on a smooth operation. Review collected by and hosted on G2.com.

Jenna Q.

Small-Business (50 or fewer emp.)

7/11/2023

"We have a great group of support from Paradox. Maddi has been very responsive and easy to work with."

5/5

What do you like best about Paradox?

Maddi our support system has been amazing. She is very responsive and quick to update and correct things that are brought to her attention. Review collected by and hosted on G2.com.

What do you dislike about Paradox?

Rocky integration but we are in a great place now Review collected by and hosted on G2.com.