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1,769 15Five Reviews
Overall Review Sentiment for 15Five
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We have built a company wide OKR tied to our company wide average Pulse score. It is an easy check of how the company is "feeling" from week to week, and over the last 2 years, I have found it to be accurate, important and super easy for the team to adopt and stay consistent in use. Review collected by and hosted on G2.com.
There isn't much. When managing multiple people and their 1:1's it can get a bit confusing which one you are in, and what are the actions that are needed to follow up with, but this is a newer feature we are using and I might just not know how to fully work it yet. I have also not dealt with a lot of the reporting (which it probably has), but seeing aggregated charts and data on the whole company would be helpful. Review collected by and hosted on G2.com.
Set up of the product was very simple and the training modules are very helpful if you're upgrading or adding on additional features as you go.
At least one member of our team is in 15Five daily making it one of our most used tools.
The cadance with check-ins and 1-on-1s all being in one tool and not having to track everything manually has really helped to keep us organized and on track. Utilization is at an all time high and the reporting has aided in identifying areas of improvement. Review collected by and hosted on G2.com.
I wish there was a live chat feature for customer support instead of needing to send an email and then await a response. I will say though, responses are typically very quick.
While the Best Self Reviews are absolutely a game changer, our organization does reviews based on anniversary date of our employees; which doesn't work as well within 15Five. It would be really nice to be able to combine results from various review cycles to get a bigger picture of the organization overall without needing to do a lot of manual labor. Review collected by and hosted on G2.com.
I love how customizable almost everything is. The Support team is absolutely amazing and always helpful. Our own account team as well has been wonderful to work with. Review collected by and hosted on G2.com.
I wish there was more help articles with a lot more detail. There are different ways to do the same thing in 15Five and I wish the help articles covered all solutions/alternatives. Review collected by and hosted on G2.com.
Willingness to listen and find a solution that works for our people. Exec Advisors are fantastic and worth every penny! Review collected by and hosted on G2.com.
Availability of languages for content translation Review collected by and hosted on G2.com.
I most appreciate the robustness of 15five as a whole and the many options it provides organizations to better engage with their people. I can see how the different functions like High Fives, the Best Self Review, or even how the individual user profile is set up all align with a lot of the best practices we've seen for helping employees leverage their strengths and other key learnings in the HR field. 15five seems to have a solution for almost every aspect of performance management. It's a pretty straightforward platform to use in many aspects with some opportunities here and there for making things smoother. Review collected by and hosted on G2.com.
The sheer number of features baked into 15five can make onboarding a little overwhelming at first. You can't get your workforce to embrace every single tool within 15five so it's really up to your internal implementation team to determine which features to focus on and how to stagger the announcements and changes. There are some guides to get you started, but a bit more active support or maybe more video guides would have helped with our initial onboarding. Review collected by and hosted on G2.com.
I am a professional who works on mobile applications and have had lots of personal contact with 15Five. One area where the software really excels is in making everything organized. We use it so we can keep tabs on ourselves, to communicate. Especially now with projects that are really complicated and which need outside help. Review collected by and hosted on G2.com.
But the other side of the coin is that some things about 15Five need to improve. Also, the setting and tracking of career goals seems a bit jumbled. Objective confusion There is sometimes overlap or confusion in terms of the objectives and peer review process. Review collected by and hosted on G2.com.
The ability for employees to have a weekly digital check-in on goals can be useful. Review collected by and hosted on G2.com.
Poor customer service with devil-in-the-details fine print. If you so much as increase by one employee for one day, they'll shoot you an immediate bill. If you want to take a hiatus on services, they will issue absolutely no refund. Review collected by and hosted on G2.com.
Overall, I really enjoy 15Five as a means to track OKRs, summarize my week and gain insight on my team's weeks, have a safe, open, but professional space to bring up issues and questions, and an intentional and organized management of one on ones. 15Five feels lighthearted and fun without being obnoxious or frivilous. Review collected by and hosted on G2.com.
Sometimes the UX feels a bit clunky, and it can be slow to load on occation. I feel the OKR tracking mechanism could improve, as sometimes it feels complicated to submit them, edit them, and set them up. Review collected by and hosted on G2.com.
We simply couldn't do nearly as much for promoting employee engagement and developing our managers without 15Five as the core tool. Straight forward to use. Had all employees using it pretty much immediately. Review collected by and hosted on G2.com.
May take a little bit to understand how to best use it if you are not familiar with basic HR development concepts - not a bad thing as the software teaches as you go. Review collected by and hosted on G2.com.
