# MakeShift Reviews
**Vendor:** MakeShift  
**Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 290
## About MakeShift
MakeShift is the only people first cloud scheduling solution that improves the scheduling experience for managers and employees alike. It&#39;s easy to set up and even easier to use. You&#39;ll create schedules faster, track attendance more accurately, and communicate with staff in real time regardless of the size of your team. Our customers experience fewer unfilled shifts, better work-life balance, happier employees, and a healthier bottom line. It&#39;s People First scheduling and businesses love it! Sign up today to save time, reduce labor costs, and increase employee engagement --\&gt; makeshift.ca MakeShift offers a free 14-day trial.



## MakeShift Pros & Cons
**What users like:**

- Users value the **efficient scheduling options** in MakeShift, appreciating the ease of access and customization features. (50 reviews)
- Users love the **simplicity of scheduling** with MakeShift, making it effortless to manage and view their work hours. (49 reviews)
- Users praise the **ease of use** of MakeShift, highlighting its convenient features and user-friendly interface. (48 reviews)
- Users value the **easy-to-understand shift management** features, enhancing their scheduling and communication experience. (29 reviews)
- Users find MakeShift **easy to use** and appreciate its user-friendly design and efficient scheduling features. (20 reviews)
- Users value the **easy access** provided by MakeShift, allowing swift management of schedules and shifts. (19 reviews)
- Intuitive (17 reviews)
- Helpful (16 reviews)
- Time-Saving (15 reviews)
- Navigation Ease (14 reviews)

**What users dislike:**

- Users find the **scheduling issues** in MakeShift cumbersome, requiring tedious manual selections and lacking bulk options. (26 reviews)
- Users desire **missing features** like recurring availability settings and improved scheduling visibility to enhance their experience. (16 reviews)
- Users desire **more features** in MakeShift, particularly for reporting, auditing, and bulk actions on shifts. (12 reviews)
- Users find the **shift management process cumbersome** , especially with tedious shift additions and ineffective drop shift functionality. (11 reviews)
- Users struggle with **display issues** , particularly the small scheduling screen that hinders efficient shift management. (9 reviews)
- Limited Customization (7 reviews)
- Users find MakeShift to be **not user-friendly** , struggling with a confusing dashboard and various scheduling issues. (6 reviews)
- Time-Consuming (6 reviews)
- Color Customization (5 reviews)
- Inadequate Tracking (5 reviews)

## MakeShift Reviews
  ### 1. Efficiency and reliability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenechukwu U. | Team Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2024

**What do you like best about MakeShift?**

Makes scheduling alot easier it is straightforward to use, it helps me keep track of staff scheduled to work.

**What do you dislike about MakeShift?**

Sometimes there's bugs with the mobile app, my makeshift app on Android still have a bug on it that needs to be fixed .

**What problems is MakeShift solving and how is that benefiting you?**

Staff scheduling , it saves me time  .

  ### 2. Effortless Shift Management and Real-Time Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Xia Y. | lead care manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about MakeShift?**

It’s easy to use, straightforward, and convenient for checking shifts, requesting changes, and staying updated.

**What do you dislike about MakeShift?**

The mobile version is less functional than the desktop version, making certain tasks harder to do on a phone

**What problems is MakeShift solving and how is that benefiting you?**

Through built-in notifications and announcements, managers can instantly communicate schedule changes, open shifts, or important updates.

  ### 3. Easy to know your shift schedule

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chitranzan C. | Detainee Custody Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about MakeShift?**

The varying time schedule is easy to understand and the dashboard gives me important notifications such as upcoming shifts, available shifts and my weekly summary of hours worked.

**What do you dislike about MakeShift?**

I can not change the colour of my assigned shifts based on the time of the shift.

**What problems is MakeShift solving and how is that benefiting you?**

I can simply request a shift from MakeShift and I don’t have to call/message the manager to request for a shift.

  ### 4. Good Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about MakeShift?**

It is easy to use and has a reporting feature that is useful.  I like that the schedule is easy to produce and reproduce.  The app is user friendly for staff to input their availability.  The computer version is easy to use for supervisors and managers.  I use Makeshift daily.

**What do you dislike about MakeShift?**

I'd like the computer to have a way to set recurring availability for staff.
When a shift is declined- having the ability to change the messaging to staff to explain the way we allocate shifts.
Added feature-could have the ability to see staff scheduled for the day at the top of the screen or filter on the staff scheduled for the day to ease the reading of the schedule.  We have a lot of staff and sometimes a lot of scrolling is required to see who is in on a particular day.

**What problems is MakeShift solving and how is that benefiting you?**

We have a lot of employees and scheduling through Makeshift makes it easy to publish available shifts.
Workforce Management input of the shifts makes is very quick to do the payroll.

  ### 5. Ease for scheduling

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about MakeShift?**

Our managers love the ease of the scheduling side of Makeshift.  The drag and drop feature and templates feature makes the ease of schedules easy to manage.  

The Available shift feature provides an easy way to fill shifts.  Timeclock mode for clocking in and out makes clocking in and out quick and easy for staff.   Download of the schedule and printing.  

Ease of Implementation was step by step for our administration, managers and staff.  Customer support has been reliable.  Integration went well.

**What do you dislike about MakeShift?**

We have had problems with staff not being able to request time off after the schedule is posted.  We have been told this will not be a problem in the future.  
Not being able to see the calculations of time off and time worked calculated together on the schedules and timesheets makes it hard for administration and management to figure out if staff are being paid correctly for their time.  

Not seeing annual accruals of vacation, sick, etc.  makes it difficult for management to keep track of time for staff.  

Not being able to see approved time offs after they have been approved unless you scan the calendars is not beneficial.  

Staff are not able to approve their time cards until after the pay period is completely over and many of our staff do not work on Mondays to approve and we must complete payroll in order to pay staff.

Not being able to use the available shifts and the override feature for request offs when already scheduled at the same time is not ideal.

**What problems is MakeShift solving and how is that benefiting you?**

The available shifts allowing us to send to all employees will be ideal. 

The ability to override published shifts for requests off would be ideal but we were told these two can not work together if we have one we can not have the other.

  ### 6. Makeshift allows for easy scheduling with many useful tools at your disposal.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wyatt P. | Assistant Manager of Food and Beverage, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about MakeShift?**

Creating templates for shifts is my most used and liked feature. Also, the ease of exchanging shifts for my employees is very easy for them to use.

**What do you dislike about MakeShift?**

I don't like having to sign out of my ADP account to access the schedule since sometimes I do need to be using both accounts at once.

**What problems is MakeShift solving and how is that benefiting you?**

Makeshift helps to ensure I have the proper staffing for each day of service that we are open to the public for operations. It helps everyone be on the same page when it comes to schedules since everyone has access to it on their phone.

  ### 7. Pretty easy to use, and makes life simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cynthia F. | Assistant Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about MakeShift?**

I like having access to all my employees and their schedules in one location. I can look up an email or a phone number, and see all pertinent info in one spot.

**What do you dislike about MakeShift?**

PTO approvals and statements are set up on another app. I'd love to see something more comprehensive.

**What problems is MakeShift solving and how is that benefiting you?**

I love the option to turn off notifications. As a manager, I need space to ensure I'm paying attention to my life outside of work. So it's nice to silence notifications while having dinner with my family.

**Official Response from Alexandra Kubik:**

> Hi Cynthia, thank you for your review! We appreciate getting to know what you love about MakeShift. It's great to know that the ability to silence your notifications is helping you with your work life balance so that you can get back to what really matters. For the PTO approvals, we would be happy to set up a call with you to explore the set up. If you have any other comments or recommendations, please feel free to reach out to us at support@makeshift.ca.

  ### 8. MakeShift makes timekeeping & scheduling a breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna L. | Office &amp; Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about MakeShift?**

1. Ease of navigating the website
2. Employee ease of using the MakeShift app
3. Easy to setup geofences and to schedule shifts
4. Easy to approve and download completed timesheets
5. Overall cost per employee is incredibly affordable compared to other timekeeping/scheduling platforms.

**What do you dislike about MakeShift?**

At this time, I cannot think of anything negative about MakeShift.

**What problems is MakeShift solving and how is that benefiting you?**

MakeShift helps our company streamline it's timekeeping and scheduling software into one.

  ### 9. Inutitive Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about MakeShift?**

I like the apps for both the employees and the managers. I think the search feature is really helpful when you have long lists of employees on the schedule on different units - it makes looking at staffing much quicker when you arent able to get to the desktop site.

**What do you dislike about MakeShift?**

I think it could be improved somewhat by being able to sort through the open shifts and shift requests a little easier.

**What problems is MakeShift solving and how is that benefiting you?**

It makes my job a lot easier when I schedule in makeshift and can track my team's scheduled hours and see how it fits into the bigger staffing picture.

  ### 10. Mostly good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about MakeShift?**

I like the app; I think it's great for both the admin side and employee side. The scheduling is great. Like that staff can request to switch shifts, pick up shifts and request time off.

**What do you dislike about MakeShift?**

That availability can be changed at any time. Makes scheduling very difficult. Some of the syncing functions don't work well; punches being locked and not being able to edit.

**What problems is MakeShift solving and how is that benefiting you?**

It puts scheduling, requests off, clocking in and out all in one place. Allows a lot of flexibility for staff that works in multiple departments with multiple job codes. Allowing that to be seen between departments is helpful.

  ### 11. Using MakeShift has cut my staff managing time in half!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah L. | Director of Golf, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about MakeShift?**

MakeShift makes the scheduling and the shift swap a breeze without me being buried in emails. The training offered when opening an account was very helpful.

**What do you dislike about MakeShift?**

There is nothing I dislike about MakeShift.

**What problems is MakeShift solving and how is that benefiting you?**

It's solving the fact that I don't have to follow up individually with my 60+ employees to make sure people will show up on time or at all!

  ### 12. Greens review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris C. | Golf course superintendent, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about MakeShift?**

Ease of creating shift scedules and the ability to have staff switch shifts and enter there preferred availabilty

**What do you dislike about MakeShift?**

Issues with change of rates when issuing raises would like this to be able to date a rate increase and see scedule updated

**What problems is MakeShift solving and how is that benefiting you?**

Staff management is made easier using the app

  ### 13. My experience is easy and fast

**Rating:** 3.5/5.0 stars

**Reviewed by:** Analisbeth H. | DSP, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about MakeShift?**

I enjoy that I can just drag the fields and be done in minutes.

**What do you dislike about MakeShift?**

I have to find my stored  saved comments with everyone else.

**What problems is MakeShift solving and how is that benefiting you?**

It solving the ability to see other employees schedule and be easy to find someone to cover when everyone has a different schedule

  ### 14. Great shift management software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about MakeShift?**

The most helpful thing about makeshift is how it can sync all your shifts to your personal calendar. It's great how easily you can dubplicate recurring availability without having to fill it in multiple times. The home page is well organised and provides great central access to all things you need to do on makeshift.

**What do you dislike about MakeShift?**

The widget for IOS is no longer available. It used to be and now since the IOS system updated you can no longer have a widget. It would be great if this could be fixed and can be user friendly both for the widget page and central homepages on IOS.

**What problems is MakeShift solving and how is that benefiting you?**

Keeping my shifts visible all in one place. Sharing my shifts to my calendar. Provides specifics on when i am working while also telling me when a shift is available.

  ### 15. Makeshift is very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bella R. | Edge kids supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about MakeShift?**

I like how easy it is to navigate the app and upload schedules

**What do you dislike about MakeShift?**

I can’t find anything that I dislike about makeshift it’s very easy to use

**What problems is MakeShift solving and how is that benefiting you?**

I can’t think of any problems but it is beneficial to have such easy ways of scheduling

  ### 16. Makeshift makes my lift easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexia M. | Lift ops supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about MakeShift?**

It’s super easy to schedule people and change and edit things as needed

**What do you dislike about MakeShift?**

You have to manually delete a whole week or day.

**What problems is MakeShift solving and how is that benefiting you?**

It’s making it easier to see the whole schedule while making it

  ### 17. Aesthetically pleasing and easy to navigate!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris B. | Edge Kids Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about MakeShift?**

Having all employees information in one organized place helps with problem solving and organizational planning.

**What do you dislike about MakeShift?**

The only dislike I would have is some connectivity issues.

**What problems is MakeShift solving and how is that benefiting you?**

Keeping everyones schedule in an organized manner.

  ### 18. I love makeshift it's super user friendly not just for me as a manager but also for my team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about MakeShift?**

The fact that I can communicate with my team and blast out any updates to them all at once while having a record of such. Also how easy it is to request and approve time off.

**What do you dislike about MakeShift?**

Honestly I don't have any complaints at all

**What problems is MakeShift solving and how is that benefiting you?**

Everyone has access to their schedules immediately If they need to drop or exchange a shift they can do so easily without disrupting the business

  ### 19. Makeshift is so easy to navigate. I recently started using it to schedule our crew, and its great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor H. | Operations manager., Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about MakeShift?**

the drag and insert feature for each shift.

**What do you dislike about MakeShift?**

I havent found any real bad things about it.

**What problems is MakeShift solving and how is that benefiting you?**

Makeshift has solved the problem of scheduling employees outside of their available time.

  ### 20. Very straight forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Levi B. | Skills Trainer Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about MakeShift?**

I really like being able to go into the app and request shifts. Makes it easier for me to plan ahead.

**What do you dislike about MakeShift?**

I can't really think of anything I don't like about Makeshift. It's very straight forward and not complex at all.

**What problems is MakeShift solving and how is that benefiting you?**

It's helping our ability to place people on the schedule and get an idea of staffing numbers and if we need to move people around.

  ### 21. I love makeshift. It makes scheduling my staff so much easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keri H. | Assistant director of nursing, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about MakeShift?**

I love how I can easily look at my staff for the day on my phone and send out staffing needs immediately to all my employees throughout the day.

**What do you dislike about MakeShift?**

The only downside to makeshift is that you cannot send out announcements easily through app on phone.

**What problems is MakeShift solving and how is that benefiting you?**

Makeshift has helped me resolve staffing shortages by being able to see how many staff are on throughout the day

  ### 22. MakeShift Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** April S. | Senior Payroll Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about MakeShift?**

I like the simplicity of MakeShift. It is very user friendly and easy to use.

**What do you dislike about MakeShift?**

1) I would like to see more reporting options. 
2) We would like to see an audit trail. Especially when employees provide availability but later remove it. We would like to see the dates and times of when it was added and removed.

**What problems is MakeShift solving and how is that benefiting you?**

MakeShift accommodates our 24-hour scheduling system.

  ### 23. A simple way to communicate and manage employee schedule

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sue  L. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about MakeShift?**

The ability to sync the work schedule to your own mobile device allows you to stay attentive and on schedule.

**What do you dislike about MakeShift?**

I wish there was a 'copy paste' feature for planning and adding employee schedules.

**What problems is MakeShift solving and how is that benefiting you?**

MakeShift is an easier approach to communicate employees' daily schedules.
From an industry with various shifts and positions, MakeShift has simplified scheduling communication.  Employees' use of the shift drop/exchange option has been highly beneficial and has made the schedule administrators' job easier.

  ### 24. Scheduling

**Rating:** 3.5/5.0 stars

**Reviewed by:** Richard V. | Center Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about MakeShift?**

I like that I can see other Medical Dept. positions.

**What do you dislike about MakeShift?**

- I would like to be able to copy shifts with employees from previous weeks of my choice, not just given the option of copying from the previous week.
- I would like to see a history of when the schedule was made, posted, and when changes were made.
- When viewing the schedule by position, I would like to see at a glance who is on schedule instead of having to go into the shift for a specific role and then clicking who is on shift. If at least, be able to see the employee initials in the positions view.

**What problems is MakeShift solving and how is that benefiting you?**

N/A

  ### 25. scheduling staff at my job because it calculates hours and overlaps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nicole B. | Intermittent Support Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about MakeShift?**

I like the fact I have sites and then all staff listed

**What do you dislike about MakeShift?**

I wish I could block out a site, say that building or person isn't available that day. I would like to block them off like I can staff such as "designated day off"

**What problems is MakeShift solving and how is that benefiting you?**

overlap in staff schedule, calculating days of for staff, how often they call out.

  ### 26. Director

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris A. | Instructor - Training and Assessment Program, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about MakeShift?**

The software works great for our staff. MakeShift can accomodate booking shifts across our 5 locations, across multiple roles and different levels of certifications. It has saved us hours of work when processing payroll and when creating and publishing schedules.

**What do you dislike about MakeShift?**

I would very much like to see a communication app integrated into MakeShift to allow for company wide posts, as well as department and individual chats to take place. We have to use a seperate app at the moment and it is cumbersome.

**What problems is MakeShift solving and how is that benefiting you?**

I would like to see them solve the communication issue mentioned previously.

time and attendance is huge for us, with so many staff we needed to have greater control over recorded hours.

  ### 27. Easy app/Software to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon G. | Talent Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about MakeShift?**

It is a small app that downloads quick, more inportant than people think. You can assign multiple administators or Department leads. One person can be assigneed to multiple departments and they all show when looking at a calendar. Another positive are the templtes, makes assigning hours real easy. Seasonal employees can mark thier availability and the managers to when they can work. The app updates realtime and does not have a lag when shifts are assigned.

**What do you dislike about MakeShift?**

Honestly nothing isn't to like. It does everything we could want and more.

**What problems is MakeShift solving and how is that benefiting you?**

ENsuring employees know thier shifts, in a timely manner. Also, managers can look on thier app to see who is schedueld when and where.

  ### 28. Not user friendly

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about MakeShift?**

The schedule view is easy to look at. But overall I am not a fan and I believe it would be more useful for a restaurant or store.

**What do you dislike about MakeShift?**

- I personally find it challenging to use Makeshift as it adds an additional item for us to remember and essentially duplicates the information from our Excel spreadsheet.
- I believe that Makeshift is not user-friendly and it becomes cumbersome to update it every time there is a change in the schedule or when someone calls off.
- The requirement to "add/delete" an employee from my schedule, especially if they are from another office, is something that I am not fond of.
- While Makeshift works well for general employees, it becomes more complex with Mohs.
- The option to pick up or drop a shift is not applicable to our company as it is more suited for a restaurant or retail setting.
- Considering that many of the features in Makeshift are not utilized, it does not seem cost-effective for our company.
- Employees do not have access to Makeshift, which adds to the inefficiency.
- I am not in favor of all the admins being displayed on the schedule.

**What problems is MakeShift solving and how is that benefiting you?**

It does not problem solve anything, it actually makes scheduling employees harder. Especially if they are are not usually in my office.

  ### 29. Easy to use scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about MakeShift?**

I like the ability to see who all is working during the day I select and the ease of changing availability.

**What do you dislike about MakeShift?**

Creating the schedule is time consuming. I would like to see the ability to copy a shift to multiple days/employees at the same time

**What problems is MakeShift solving and how is that benefiting you?**

Scheduling employees to run the business

  ### 30. Makeshift is simple but effective.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about MakeShift?**

The updated dashboard has been very helpful in giving me a Quick Look at my upcoming shifts upon signing in.

**What do you dislike about MakeShift?**

I wish I was able to view relevant pdfs that were uploaded ahead of upcoming shifts by managers.

**What problems is MakeShift solving and how is that benefiting you?**

Keeping everyone accountable to their respective shifts helps the team stay objective oriented.

  ### 31. MakeShift is at least simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac Z. | Edge Kids Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about MakeShift?**

I like how simple it makes the process of moving/reassigning my team's shifts. I get a lot of requests during certain weeks, and it's all a breeze.

**What do you dislike about MakeShift?**

Color pallete. The bland/blanche colors that are the same for each and every menu/ screen makes it more confusing to figure out which page i'm viewing.

**What problems is MakeShift solving and how is that benefiting you?**

Handling multiple requests for time off or exchanging shifts.

  ### 32. MakeShift: The Solution We'd Been Seeking!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric S. | Payroll Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about MakeShift?**

MakeShift simplifies scheduling effortlessly! Plus, its integration with ADP Enhanced Time makes it the ideal solution for our needs. We considered Hot Schedules, but its lack of ADP integration made us choose otherwise.

**What do you dislike about MakeShift?**

The only drawback is that if a team member used MakeShift at a previous employer, we encounter an error during import and need to contact MakeShift to have the email address removed from their old profile.

**What problems is MakeShift solving and how is that benefiting you?**

Finally, we have a thrid party partner that integrates with ADP Enhanced Time.  Now our team members can find out when they are working, swap shifts and request time off all through an APP.

  ### 33. Great software to manage employees and build perfect schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerii L. | Manager of the restaurant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about MakeShift?**

I loooove all the tools that app has and that it is that easy to use . You can build the schedules really fast with all the tools that are in the software, book days off, vacations, etc. Amazing !Great job!

**What do you dislike about MakeShift?**

I love everything in that perfect software

**What problems is MakeShift solving and how is that benefiting you?**

Saving my time a lot and help with managing

  ### 34. Makeshift Update Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about MakeShift?**

It is quite good for posting open shifts for everyone to see

**What do you dislike about MakeShift?**

Drop shifts are not visible to all managers

**What problems is MakeShift solving and how is that benefiting you?**

It helps with contacting employees to fill shifts and for staff to know their schedule

  ### 35. General manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about MakeShift?**

That staff have the convenience to drop and pick up shifts.  Better time management for the scheduler.

**What do you dislike about MakeShift?**

Is does not fully communicate with ADP.  If we approve a partial day time off request, it completely wiped out the day in makeshift.  Also, when an employee cancels an approved vacation request in ADP, it stays wiped  out in makeshift.  Not convenient at all.

**What problems is MakeShift solving and how is that benefiting you?**

Ease of scheduling a vast number of employees.

Causes additional work when dealing with ADP and time off requests.

  ### 36. user friendly software to plot staff schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about MakeShift?**

I enjoy the ease of use and the colour scheme

**What do you dislike about MakeShift?**

i dont like how you cant create rotations for vacations and days off

**What problems is MakeShift solving and how is that benefiting you?**

it helps me plot staff schedules

  ### 37. Good and Useful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica P. | Site Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about MakeShift?**

I like that you can personalize it to fit your job sites and programs.
I like that you can search staff names and build their schedule.

**What do you dislike about MakeShift?**

I don't like that there is no chat feature
I don't like that admin's can't see when a staff drop or try to switch a shift until someone wants to pick it up.

**What problems is MakeShift solving and how is that benefiting you?**

Better and easier way to build a schedule and have it available to be seen by all staff and admins across several programs

  ### 38. MakeShift support is great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Amy N. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about MakeShift?**

The support that I have received with MakeShift is top notch. Being able to directly email our assigned representative and getting a response back from him in a timely manner is very convenient and appreciated.

**What do you dislike about MakeShift?**

The login process through ADP can be confusing.

**What problems is MakeShift solving and how is that benefiting you?**

MakeShift makes it easy for all staff to have access to the schedule even when they are not at work. As the HR Director, I refer to the schedules daily when looking at staff attendance, leave administration, overtime, etc.

  ### 39. it's easy to use and quickly get used to

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about MakeShift?**

I'd say the shift trade system works well

**What do you dislike about MakeShift?**

We dont use all the features. I'd say we use 3/10

**What problems is MakeShift solving and how is that benefiting you?**

shared scheduling,communication with other managers/locations, etc

  ### 40. Easy Peasy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tinita O. | Program Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about MakeShift?**

Makeshift is easy to use and coveinent. user friendly.

**What do you dislike about MakeShift?**

the new time out feature is not enough time

**What problems is MakeShift solving and how is that benefiting you?**

using paper copies of the scheudle

  ### 41. Review 2024

**Rating:** 3.5/5.0 stars

**Reviewed by:** Taylor P. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about MakeShift?**

Easy for our team to navigate. Overall beneficial for our small team to request shifts, time off, etc.

**What do you dislike about MakeShift?**

There is no way to get a months view of each stores schedule.

**What problems is MakeShift solving and how is that benefiting you?**

Having our schedules all in one place

  ### 42. Team scheduling app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gil N. | Assistant Program manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about MakeShift?**

Easy to use and links to ADP perfectly easy.

**What do you dislike about MakeShift?**

When adding call offs I have to manually select the times instead of just clicking 1st , 2nd or 3rd shift.

**What problems is MakeShift solving and how is that benefiting you?**

Its solving our teams scheduling synced together

  ### 43. Great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about MakeShift?**

Easy to use effectively good best application

**What do you dislike about MakeShift?**

Make it less confusing to use on the app

**What problems is MakeShift solving and how is that benefiting you?**

Making my schedule

  ### 44. Great App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sahil C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about MakeShift?**

I've been using the Makeshift app and it has made managing my work schedule incredibly easy. The user-friendly interface lets me quickly check and adjust my shifts, and the notifications ensure I never miss an update.implementing it in our work place was really easy. The messaging feature is great for staying in touch with my team, and the app’s reliability means I can always count on it. Makeshift has truly simplified my scheduling and communication at work.  Plus, the ease of integration with other tools we use has streamlined our workflow even more.Highly recommended!

using it everyday and it has made life much easier 
customer service is great they get back to you in very less time and explain you everything in detailed manner

**What do you dislike about MakeShift?**

Every thing is perfect.. if they launch a feature notifing emolyees automatically about there shift will be a cherry on top

**What problems is MakeShift solving and how is that benefiting you?**

MakeShift has transformed our scheduling and communication. It eliminates confusion with seamless shift management and instant team messaging, ensuring everyone is always up-to-date. The ease of integration with other tools and reliable performance have made my work life more organized and stress-free. Highly recommended

  ### 45. Overall solid scheduling application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harris S. | Associate golf professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about MakeShift?**

Premade shifts and integration through Jonas payroll

**What do you dislike about MakeShift?**

Visually a bit overwhelming. I feel like utilizng more easy visual ques

**What problems is MakeShift solving and how is that benefiting you?**

Mainly just the integration to our payroll

  ### 46. Love Makeshift! Very Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russ L. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about MakeShift?**

We have been using Makeshift at Black Mountain GC for many years now. Both our management and our staff love it, finding it very easy to use. We never have mix up with shifts, it's easy to request time off, the budgeting function is very valuable, and many other great benefits. No doubt we would recommend Makeshift to our peers and colleaques.

**What do you dislike about MakeShift?**

Hardly a down side, but would be nice if you could download a spreadsheet for a department weekly budget, rather than going through it week to week.. would save me a few minutes for sure.

**What problems is MakeShift solving and how is that benefiting you?**

Ease of scheduling, including salary budgets, and communicating schedules to staff in multiple departments.

  ### 47. The scheduling and timekeeping module was easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about MakeShift?**

The scheduling and timekeeping piece was very user friendly.

**What do you dislike about MakeShift?**

Would like for there to be an option to do both payroll and scheduling in the same platform in Makeshift

**What problems is MakeShift solving and how is that benefiting you?**

Timekeeping piece was very simple to use both for admin and for our team members clocking in and out

  ### 48. Scheduling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Devon V. | Mammography Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about MakeShift?**

it is very user friendly! it is easy for me as an administrator

**What do you dislike about MakeShift?**

i cannot leave notes for certain shifts!

**What problems is MakeShift solving and how is that benefiting you?**

is it ease of schedilng

  ### 49. Makeshift

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah D. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about MakeShift?**

Being able to see weekly hours and money average spent

**What do you dislike about MakeShift?**

It is not as easy to use while adding staff

**What problems is MakeShift solving and how is that benefiting you?**

No solving for us.

  ### 50. A streamlined experience with intuitive features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about MakeShift?**

The versatility for shift scheduling, alongside the amount of features included

**What do you dislike about MakeShift?**

the inability to turn unscheduled clock-ins into Schedule entries, or to merge a schedule entry created later with an unscheduled clock-in

**What problems is MakeShift solving and how is that benefiting you?**

it makes templates easy to use for shift lines and rotations


## MakeShift Discussions
  - [What is MakeShift used for?](https://www.g2.com/discussions/what-is-makeshift-used-for) - 1 comment

- [View MakeShift pricing details and edition comparison](https://www.g2.com/products/makeshift/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+18%3A07%3A42+-0500&secure%5Bsession_id%5D=5daae063-42e8-4ee1-80f7-91a951383d4e&secure%5Btoken%5D=33587a9e0dd9453992a7f36af39899b87ce8132b79c23cb831a12121ad502b93&format=llm_user)

## MakeShift Features
**Automation**
- Process Automation

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Platform Additional Functionality**
- Integrations
- Mobility

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

## Top MakeShift Alternatives
  - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (940 reviews)
  - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (376 reviews)
  - [HROne](https://www.g2.com/products/uneecops-hrone/reviews) - 4.8/5.0 (2,050 reviews)

