# VidCruiter Reviews **Vendor:** VidCruiter **Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing) **Average Rating:** 4.8/5.0 **Total Reviews:** 241 ## About VidCruiter VidInterviewing by VidCruiter is the world’s most advanced video interviewing platform. Our system offers pre-recorded and live video interviewing that can be customized to meet any recruitment scenario and has helped companies of all sizes find better quality applicants in a faster and more cost-effective way. ## VidCruiter Pros & Cons **What users like:** - Users appreciate the **ease of use** of VidCruiter, streamlining their interview processes and enhancing team collaboration. (5 reviews) - Users appreciate the **convenience of candidate management** , enabling efficient and flexible interviews without scheduling conflicts. (4 reviews) - Users appreciate the **helpful customer support** of VidCruiter, which enhances their overall experience and ease of use. (4 reviews) - Users highlight the **helpful customer support** of VidCruiter, enhancing their experience with attentive and timely assistance. (3 reviews) - Users appreciate the **ease of use and integration** of VidCruiter for efficient candidate screening and interviews. (3 reviews) - Software Utility (3 reviews) - Team Collaboration (3 reviews) - Time-saving (3 reviews) - Communication (2 reviews) - Users appreciate the **easy setup** of VidCruiter, enabling quick implementation and efficient candidate screening processes. (2 reviews) **What users dislike:** - Users find the **learning curve steep** , as some features are not intuitive and require frequent guidance. (4 reviews) - Users find VidCruiter's **complexity** challenging, with slow performance and unintuitive features complicating the hiring process. (3 reviews) - Users struggle with **difficulties mastering commands** in VidCruiter, requiring frequent consultation of guides for tasks. (2 reviews) - Users find the tool **slow and challenging to master** , particularly for line managers during interviews. (2 reviews) - Users find a **lack of clarity** in VidCruiter's interface, making it difficult to navigate and master commands. (2 reviews) - Limited Features (2 reviews) - Location Issues (2 reviews) - Missing Features (2 reviews) - Not Intuitive (2 reviews) - Process Complexity (2 reviews) ## VidCruiter Reviews ### 1. User-Friendly but Needs Improved Intuitiveness **Rating:** 3.0/5.0 stars **Reviewed by:** Chelsea H. | Selection Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about VidCruiter?** I find that VidCruiter is easy for candidates to use, with a straightforward login process and the option for retakes. The candidate experience is really great, as the process is easy to follow and understand, which makes it a smooth experience overall. Compared to other programs we've used in the past, VidCruiter has been pretty easy to set up. **What do you dislike about VidCruiter?** I feel like it was very manual from the end user standpoint. It wasn't very intuitive as far as changing questions and updating things on our end. **What problems is VidCruiter solving and how is that benefiting you?** I use VidCruiter for video interviews and reference checks. Because it's so easy for the candidates, there are a lot less questions from candidates coming to my team. ### 2. Effortless Recruitment with Powerful Features and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sourabh M. | Senior Recruiting Coordinator, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about VidCruiter?** like that VidCruiter is easy to use, quick to set up, and has all the features needed for smooth candidate screening and interviews. It integrates well with other tools, I use it regularly, and the customer support is helpful whenever needed. **What do you dislike about VidCruiter?** Sometimes it can be a bit slow, and a few features are not very intuitive at first. Other than that, it works well and makes the hiring process easier. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter helps streamline the hiring process by making candidate screening and interviews faster and more organized. It saves a lot of time, reduces manual work, and makes it easier to track and manage applicants, which improves overall efficiency in recruitment. ### 3. Efficient Recruitment Process Streamlined by VidCruiter Platform and Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** VInay B. | Compliance Lead, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about VidCruiter?** Customizable interview templates, structured digital interviews and automated candidate progression save a significant amount of time and ensure consistency across roles & Hiring managers. The platform is also intuitive to use, making it easier to onboard new team members quickly. Additionally, the ability to tracjk candidate status in real time and maintain clear documentation within the system adds to the overall transparency and efficiancy of our hiring process. **What do you dislike about VidCruiter?** The system feels a bit rigid when making real time edits to templates, especially once a requisition is already active. Additionally, occiational delays in system integration with the Springboard Platform. Although these are not major blockers, addressing them would certainly enhance the overall efficiency. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter is helping us streamline and standardize our interview and candidate evaluation processes. It solves key challenges such as scheduling delays, inconsistent interview experiences, and manual coordination between hiring teams. With features like automated interview scheduling, structured video interviews, and centralized feedback collection, VidCruiter enables faster hiring decisions and a more consistent, scalable process. ### 4. A Great Platform For Niche Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Adam J. | Program Manager, TA, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about VidCruiter?** VidCruiter is fantastic at being something that isn't just "out of the box." They work with you to truly identify your needs, and then work to build the platform around that. Having a fantastic customer service team, and frequent communication, VidCruiter makes it so much easier to have a system that actually works for you as a client. **What do you dislike about VidCruiter?** No option to mass-edit things like positions, users, etc can be time consuming, but VidCruiter also has a team that can help with big changes. Reporting is also a big need, and currently you must have admin access to get to the reporting, which does cause some issues internally. **What problems is VidCruiter solving and how is that benefiting you?** Allows us to bring in large quantities of candidates, automatically advance them through the process, screen them, then push them to a Hire in Workday. If allows our ATS and CRM to be separate, helping us keep processes and data cleaner. ### 5. Amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about VidCruiter?** People are patient, polite and a great support for somebody like me who did not have the time to read the manual. Steps to create position and questions are easy. **What do you dislike about VidCruiter?** Too many steps when it comes to adding more canddiates to a lauched position but when you do it once you're all set **What problems is VidCruiter solving and how is that benefiting you?** when lost they send a screenshot of the step by step of the actions to do ### 6. Makes recruitment easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about VidCruiter?** I love that I can send cadidates virtual pre-screen interviews as this saves so much time in bulk hiring, i like that I can look back at their pre-screens in the future, the redo question feature is great as well. When sending references I like that it flags them if they have the same device/IP, that references can input their information via email instead of having to call them, the history option where it shows if emails have been opened as well. All in all makes things much easier and more efficient. **What do you dislike about VidCruiter?** I wish we could customize emails sent out to candidates to look more like our company's brand example: colours, templates, ect. so candidates know exactly why they are recieving this email, we send out emails letting them know but this could help with response rate as sometimes response rate on these can be low. Instead of making look like its from vidcruiter make it look like its from the company themselves. Sometimes in pre-screens where candidates are recording themselves it does not always work properly. Would be great if it was easier for candidates do this on their mobile devices/tablets as well. **What problems is VidCruiter solving and how is that benefiting you?** It takes alot of time to pre-screen candidates for bulk hiring for example: Customer Service Representatives, this helps us become more efficient and allows us to focus on more roles at once. we also send references through here as well, this saves alot of time because vidcruiter does the work for us, we just get our candidates to input their references infromation and then the references get contacted automatically. the updates sent to the candidate when things need to be completed or are complete are great through vidcruiter as well. it would be even better in my opinion, if the emails looked like they're from our company directly. ### 7. Efficient platform and exceptional customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jemima W. | Talent Acquisiton Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about VidCruiter?** The platform is very user-friendly for recruiters and candidates alike. Once you know your way around the system it saves a lot of time and effort. The customer representatives are always so prompt and helpful, its always a pleasure to work with them. The seamless integration with our CRM also helps save time when adding rating users. **What do you dislike about VidCruiter?** I've been using Vidcruiter as a tool for one-way video interviews at my org for almost a year, and we have not experienced any drawbacks yet. **What problems is VidCruiter solving and how is that benefiting you?** conducting one-way video interviews for a larger group of candidates in one go. It saves us time and allows our hiring panels to shortlist and assess candidates efficiently. ### 8. Easy to use for high volume. **Rating:** 4.5/5.0 stars **Reviewed by:** Baylee G. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about VidCruiter?** I like how we have the abiliity to customize your questions and make it exactly how you need it for your business needs. The customer service chat is amazing, they always reply so quickly and are really helpful! **What do you dislike about VidCruiter?** Sometimes the process flow isnt super intuitive, have to ask questions to the chat on how to do something. but they do reply quickly so it really isnt an issue. **What problems is VidCruiter solving and how is that benefiting you?** Helping to screen candidates in a timely way. ### 9. Software is easy to use, integrates well and team are great! **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron D. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about VidCruiter?** the team are amazing at showing off the features of the product and how to use them, implementation was extermely easy with such a knowledgable team. Paddy was amazing. **What do you dislike about VidCruiter?** nothing to dislike at the moment, everything is working well **What problems is VidCruiter solving and how is that benefiting you?** We post job ads and shortlist in our HRIS and then use Vidcruiter for all the steps until offer, for our business this streamlines all the steps inbetween and gives managers great visability ### 10. Helped Streamline Interview Processes! **Rating:** 4.5/5.0 stars **Reviewed by:** Jasman S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about VidCruiter?** VidCruiter has been a game-changer for our hiring process, significantly enhancing interview efficiency. The recorded interview questions platform simplifies candidate evaluation, allowing us to seamlessly narrow down the perfect fit for various roles. Its user-friendly interface and robust features have streamlined our hiring procedures, saving time and ensuring a more effective selection process. VidCruiter is an indispensable tool that has positively impacted our recruitment strategy, making the hiring journey smoother and more successful. The VidCruiter implementation team was instrumental in seamlessly integrating the platform and facilitating staff training. Their invaluable support ensured a smooth transition, making the onboarding process efficient and effective. Highly recommended! **What do you dislike about VidCruiter?** One challenge with VidCruiter is the complexity of creating new template types with action items, involving multiple steps. Nevertheless, the responsive VidCruiter support team consistently alleviates this issue, making the process more user-friendly and efficient. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter has revolutionized our hiring process by leveraging video interviews, addressing the challenge of managing numerous applicants. Previously overwhelmed with resumes, we lacked the tools to efficiently screen candidates. VidCruiter's platform has been a game-changer, enabling us to easily identify top talent and streamline the selection process. Now, we confidently bring forward the most promising candidates for formal interviews, saving time and ensuring a more focused and effective recruitment journey. ### 11. Excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about VidCruiter?** Daphne and her team provide hands down the best customer service! They tailor everything to meet your needs. When you complete an evaluation, they actually use that information to make necessary changes from year to year. The work they do helps alleviate some stress from our administrative team during an extremely crucial time. **What do you dislike about VidCruiter?** Would not change a thing about their service! **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter provides the additional adminstrative requirements for a crucial function within our organization. They have the software and resources that help us provide a necessary function seemlessly. ### 12. Game Changer for High Volume Recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about VidCruiter?** One of the most frustrating things about high volume recruiting is when candidates schedule interviews but don't show up. Time is wasted reviewing resumés and applications in preparation for those interviews and it cuts into your day. We hire more than 400 seasonal employees each year, consisting mostly of College and University students. VidCruiter allows us to meet our candidates on their time, not ours. Any candidates that partake in the interview process are doing so because they want the job, no more "no shows". The implementation team was fantastic to work with, making the software easy to use and understand, they ensured we were completely comfortable with it before we launched our recruiting campaign live to the public. Everyone has been very responsive to queries and solutions come quickly. One of the most beneficial features of VidCruiter for our organization is the applicant driven reference check system. This extra layer of scrutiny is very difficult to achieve when recruiting on a mass scale, it takes many hours to complete. The applicant driven reference check system cuts down on those hours immensely. Another great feature is the automation in notification emails, which provides fewer manual touchpoints, saving our recruiting team countless hours in communicating with candidates. I would highly recommend VidCruiter, especially for those recruiting in high volumes. **What do you dislike about VidCruiter?** If there was a downside to using VidCruiter, it would have to be that we're removing some of the human element to the interview process. In a live interview, you can ask a candidate to expand on topics, but you lose this opportunity with pre-recorded interviews. You have to be very intentional in the way you ask a pre-recorded interview question, how will it be interpreted by the candidate? Will it give us enough information to make a decision on whether to hire that individual or not? One of the nice features of VidCruiter is the ability to use videos in the interview questions. Our staff recorded the interview questions to put a bit of that human element back into the process, providing the candidate an opportunity to see the people they will be working with and getting a taste of the work culture. The benefits of pre-recorded interviews for high volume recruiting greatly outweighs any of the negative aspects. **What problems is VidCruiter solving and how is that benefiting you?** Time and quality of candidates are the biggest issues facing our recruiting team with high volume recruiting. VidCruiter will save our team countless hours and the applicant driven reference check system will improve the quality of our new hires. ### 13. Amazing support during implementation and game changing technology **Rating:** 4.5/5.0 stars **Reviewed by:** Ashlee G. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about VidCruiter?** Time-saving for administrative tasks and tracking of recruitment processes **What do you dislike about VidCruiter?** Some things still seem clunky in the scheduling platform, such as the ability to set specific days of availability for an interview round. **What problems is VidCruiter solving and how is that benefiting you?** We were spending majority of our time on the phone chasing stakeholders and candidates to organise interviews and the scheduler has significantly supported this. ### 14. Most Efficient Way to Staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole R. | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about VidCruiter?** With the help of VidCruiter, I was able to successfully run 7 processes in 2 years. Using VidCruiter has improved the quality of our processes significantly. The tools they provide allow us to easily track and assess each candidate. It’s very easy to go from one phase to another and back again. Searching for candidate files is very easy and takes but seconds. We are now able to process large collective processes within 5 months (from the time screening starts to the pool being established – incl. testing and interviews). Being able to shorten the timeframe without it affecting the quality in a negative way, has allowed us to do more in less time. The VidCruiter team that was assigned to us has been wonderful since day 1. They are extremely helpful, knowledgeable and quick to respond. The best part is that we have been working with the same team for over 2 years! This gave us an opportunity to build a strong working relationship. Our assigned VidCruiter team is also very engaged. They hold meetings with various shareholders within our department so we can get together and learn from each other. They don’t just provide advice, guidance and suggestions to us, they also listen to our suggestions. When we have a good suggestion, they always look into implementing it. The VidCruiter help desk is also extremely helpful. My team contacts then on a regular basis with various questions. They help to resolve quick issues and they also aid in guiding when we are unsure on how to complete various tasks. They always answer within 5 minutes, and they are always very knowledgeable and helpful. They are also very helpful with our clients. Our clients can also contact them anytime and they get a response within minutes. Overall, I am very pleased with VidCruiter and cannot imagine running processes without them. They have made my job significantly easier. **What do you dislike about VidCruiter?** I honestly don't have anything to say. I've only had good luck with VidCruiter. **What problems is VidCruiter solving and how is that benefiting you?** Time savings. Prior to using VidCruiter, processes would take us a year or more. Now, we are running processes within 5 months. Not only are we only taking 5 months, but we are running more than 1 process at a time. ### 15. VidCruiter Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor R. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about VidCruiter?** So far our experience with VidCruiter has been fantastic. The platform itself is extremely user friendly and easy to navigate. However, the best part about VidCruiter has been the amazing partnership we have gained. The team is always responsive and eager to help when needed. The training provided has been a major factor of our success in the platform thus far. Our candidates have been higher quality and the hiring process has become faster and more efficient. I would highly reccommend Vidcruiter and their team. **What do you dislike about VidCruiter?** So far I do not have any concerns regarding the system. Any concerns or changes we have wanted to make the team had responded and reacted within hours. They work with us to create a platform that is just right and makes the most sense for our business. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter has provided us with a space for all of our hiring needs. It eliminates the need for mulitple programs or systems and has all the information in one spot. ### 16. Easy to implement and excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Milad M. | Director, Program Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about VidCruiter?** The helpful and friendly staff. Software is easy to use and implement. **What do you dislike about VidCruiter?** Nothing. If I had to mention something, the interface. **What problems is VidCruiter solving and how is that benefiting you?** It allows us to better assess applicants to our program. ### 17. Great software **Rating:** 4.5/5.0 stars **Reviewed by:** Branden B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about VidCruiter?** CUSTOMER SERVICE. They respond quickly and accurately. **What do you dislike about VidCruiter?** It's not the sexiest interface to look at but it gets the job done. **What problems is VidCruiter solving and how is that benefiting you?** It's allowing us to capture all the information from the candidates and not have anything lost in translation. ### 18. Easy onboarding and implementation and a great way to manage reference checks **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about VidCruiter?** VidCruiter's onboarding team worked diligently with us to get our rather messy reference check process up and running. They are always quick to make adjustments as we need. We've been using VidCruiter for 2 years now and our reference check process is now easy to manage and fully automated because of VidCruiter. **What do you dislike about VidCruiter?** I really don't have a lot of negative things to say about VidCruiter. It could be helpful to have more frequent check ins with our account manager and to have an account review in order to determine if there are any improvements we can make to our process in case there have been new functions released that we don't know about. **What problems is VidCruiter solving and how is that benefiting you?** Our professional reference check process before using VidCruiter was very manual and not scalable. VidCruiter reference check process has decreased our manual processes by 90%, allowing our relationship managers to focus their efforts elsewhere. Having a mostly automated system has allowed our credentialing department to scale. ### 19. Using VidCruiter for Assessments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about VidCruiter?** I like the ease of using the program. I also found that customer support was excellent and response times were very quick. **What do you dislike about VidCruiter?** I did not find any downsides to this platform. **What problems is VidCruiter solving and how is that benefiting you?** It's saving me a lot of time and faciliates the ease of reviewing interviews. ### 20. Excellent Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Dina F. | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2020 **What do you like best about VidCruiter?** This platform is very easy to navigate. Very simple to learn. **What do you dislike about VidCruiter?** Auto emails going into junk mail! But that is not any fault of this product. I would like an email when an applicant's reference is totally completed. **What problems is VidCruiter solving and how is that benefiting you?** The benefits is that it has saved so much time by not having to physically call, email references. It has lightened my work load immensely. ### 21. A superb platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mélissa G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about VidCruiter?** Its ease, the workflows, everything in one place, incredible design team **What do you dislike about VidCruiter?** Nothing for the moment, everything is very good. **What problems is VidCruiter solving and how is that benefiting you?** a platform with everything. Video, automations, CV sorting ### 22. My team was very helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Corey C. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about VidCruiter?** The implementation team that helped us was amazing. As a Business Analyst I appreciated their attention to detail was well as their ability to gather requirements in a quick and defficient manner. Shoutout Rob Petolas & Thomas Weinmaster for providing great customer support and assisting with an ease of integration. **What do you dislike about VidCruiter?** I wish each Applicant had an "applicantID" so I could see an Applicant Profile and easily see all the positions they reside in in one view. **What problems is VidCruiter solving and how is that benefiting you?** Enabling Scale via increasing efficiency of processing applicants ### 23. User friendly screening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about VidCruiter?** We use Vidcruiter as a screening tool to screen our candidates before bringing them in for first round interviews. Vidcruiter is easy and smooth for our candidates. It takes less than 15 minutes to complete a video interview and allows candidates to submit their interview on their own time. **What do you dislike about VidCruiter?** One of the downsides of VidCruiter is that it can be challenging for individuals who are not familiar with technology or lack tech-savviness to submit their interviews. However, VidCruiter has an excellent customer service team that responds quickly to any tech issues immediately. **What problems is VidCruiter solving and how is that benefiting you?** It is solving our needs to screen a large pool of candidates for our most popular positions. ### 24. Good first launch. Will be better in the future! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about VidCruiter?** Helpful, professional, responsive staff. Always willing to consider our requests, study our issues, and respond with that is possible. **What do you dislike about VidCruiter?** Interface is a little limited and clunky. But still easy to use. NOt a huge negative. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter made the interviewee facing scheduling seemless. That took away manhours from our staff to focus on bigger picture tasks at hand. ### 25. Good implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about VidCruiter?** We needed to change our ATS to have a more automated process and Vidcruiter delivered. **What do you dislike about VidCruiter?** The lest helpfull for us was the feature to automate the hirering when a candidate had a certain percentage that was accumulated during the recruiting process. While we understand the need for this type of feature for bigger companies, it was too much for us. **What problems is VidCruiter solving and how is that benefiting you?** We had a really manuel process with our past ATS and Vidcruiter helped us to automate it. ### 26. Useful platform for college recruitment & excellent support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about VidCruiter?** VidCruiter is a great tool that I use within my department and within a college, and it helps us recruit for the programs we run. It is beneficial because our programs are mostly online, and our candidates can apply from any geographical location, including out of state/county. An online tool that is customizable for our needs, like VidCruiter, is essential for our success and sustainment because a large portion of our student population gets recruited/admitted this way. VidCruiter is very customizable and brandable, so the site's use, look, and feel, are cohesive and work together. We've had it explicitly customized for recruiting students to our programs, and it's tailored but still accessible for those with disabilities, which is also very important to us. The support team is also excellent and has helped to suggest and greatly improve our site. We have a dedicated support team, and they very much feel like a dedicated support team. They pull in knowledge and experience from everything they know and that they've worked on and use it to suggest and implement design suggestions. I can tell them my idea or request, and they take that and develop ideas for implementation as well. If I have any issues with the site, they extensively look into the matter, figure out what's causing it, fix it, and suggest how to avoid it again. I definitely recommend VidCruiter not just for the platform but also for the support team. **What do you dislike about VidCruiter?** Some things are particular within the platform, and if you don't follow steps specifically or if you leave something out, it can cause some funky things to happen. Still, customer service is always there to identify the problem and help you get things working as you want. This has not been a big deal, but it helps to have customer service available when these situations arise. **What problems is VidCruiter solving and how is that benefiting you?** During the pandemic, VidCruiter was initially solving for having to interview candidates face-to-face. It also removed the time constraints for the applicants because they could record their interview whenever was convenient for them versus having to schedule an interview with faculty members. This also freed up the faculty schedules, and they could review applicants whenever they had the time. ### 27. Everything we ever could have dreamed of **Rating:** 5.0/5.0 stars **Reviewed by:** Corey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about VidCruiter?** With a very unique candidate lifecycle to manage, the customization aspect of VidCruiter was huge for us. The level of detail the team went into to first learn the specificities of our current state for recruiting and then the team's use of that knowledge to co-develop the best possible future state; I really can't dream of a better possible outcome. Finally, the team's leading us down the path to implementation and continuing to support us post-go-live has been a blessing through and through. **What do you dislike about VidCruiter?** Rather than a dislike, a wishlist item would be for a dedicated phone app that allows simple VidCruiter tasks to be completed on the phone would be all the more game-changing. **What problems is VidCruiter solving and how is that benefiting you?** Everything. Our waitlist management for candidates we are not currently onboarding for, assessments both video and written exam, technical check of our candidates' equipment, document collation and storing as well as providing us with data so we can recruit smarter, not harder. ### 28. Great System and even better team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen D. | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about VidCruiter?** We are hiring at a faster rate and making the process streamlined for our recruiting team and HR team. The customer service you receive from the team is better than expected. **What do you dislike about VidCruiter?** Nothing. We love everything! We cannot wait to see what the come out with next **What problems is VidCruiter solving and how is that benefiting you?** Getting applicants through the hiring process faster and allowing us to get them to orientation is a timely manner. We hired twice as many people this Summer than in 2022 and that is all thanks to their expedited hiring and video interviews. ### 29. Fabulous experience and service **Rating:** 5.0/5.0 stars **Reviewed by:** Cathie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about VidCruiter?** The staff at VidCruiter are professional and supportive. Each of my concerns is addressed in a timely and competent manner. My team felt supportive from end-to-end in our project. **What do you dislike about VidCruiter?** Nothing negative to report. This has been an incredible experience. **What problems is VidCruiter solving and how is that benefiting you?** With more than 270 store locations across the country, our management team has one automated, easy-to-use system for talent management. Allowing managers to perform virtual interviews will allow for more scheduled interviews in a quicker timeframe. ### 30. VidCruiter offers efficient, creative solutions for our unique needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Frank D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about VidCruiter?** The team will work closely with you to develop customized solutions that make hiring- and even recruitment- much easier for your company, no matter the industry you are in. **What do you dislike about VidCruiter?** There are limits to what it can do in terms of building language assessments. **What problems is VidCruiter solving and how is that benefiting you?** It's allowing us to implement onboarding assessments and educational materials for language interpreters across a range of 85 different languages, with plans to expand to even more languages. ### 31. Highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana T. | Manager, Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about VidCruiter?** VidCruiter is a great platform that allows candidates to interview via a live interview or a pre-recorded interview in their own time. This gives so many of our candidates the flexibility to choose what works best for them and creates a great candidate experience! The platform is easy to use, and I worked with an awesome integrations team that went above and beyond to make this happen! **What do you dislike about VidCruiter?** Nothing I can think of at this point. The platform has helped us save a lot of manual work and, most importantly, time! I would highly recommend using VidCruiter for interviews. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter has significantly reduced our workload and ensures that candidates have a great recruiting experience. On top of that, it is easy to use and allows us to score and rate our candidates instantly. ### 32. Great platform and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about VidCruiter?** VidCruiter makes the interview process for our programs so easy. The interface is simple and easy to use, but provides so many different features. Not to mention their customer service great as they are always willing to help us through any issues we encounter. **What do you dislike about VidCruiter?** Honestly, there's not much to dislike about it for the purposes we use it for. The only thing I can think of is getting locked our of my account due to inactivity for over a year as that means I have to remember to log in even if there is a lull in when I need to use it. **What problems is VidCruiter solving and how is that benefiting you?** With the video interviewing system that is built into VidCruiter, it allows us to conduct asynchronous interviews that accommodate the schedules of our diverse body of faculty, staff, and applicants. ### 33. VidCruiter Increased the Efficiency and the Convenience of our Hiring Process for Sessional Faculty **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola B. | Faculty Relations Support Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about VidCruiter?** VidCruiter has allowed our hiring teams the convenience of interviewing candidates and reviewing their responses to our questions without having to find a mutually convenient interview slot all the time. The platform has also eliminated the need for telephone screening interviews, as we tailored the platform to ask the preliminary questions we need answers to. We also found that VidCruiter enhanced our efficiencies, as we can trigger emails at various stages to candidates from within the platform. **What do you dislike about VidCruiter?** There is so much that we love about VidCruiter. We regret that we did not start using the platform sooner during our faculty hiring process. An improvement that could be made is to add the ability for candidates to share their screens during the pre-recorded interview. If this is not something you require your candidates to do, then the absence of this feature would not be an issue for you. We do manage to work around it. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter now allows our panel members more flexibility to engage in other tasks daily instead of trying to fit in at least an hour per candidate to facilitate the virtual interviews we utilized with sessional faculty before. Now, our raters can review the video responses and rate candidates at their convenience. This has dramatically increased the productivity for completing other tasks, as the time required to review a candidate's interview has drastically decreased. ### 34. Support Team Service is Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about VidCruiter?** I like how anytime I have a question or concern about anything I am doing on the platform, there is always a VidCruiter team member ready and able to answer any question I have. **What do you dislike about VidCruiter?** I find the text boxes challenging to navigate when doing copy and pasting, and I wish they were more user-friendly for those who are not great with technology to make it easier for them to use. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter is helping us manage the volume of applicants when applying to processes. When we use Vidcruiter for processes we are more efficient and effective in our hiring practices ### 35. Excellent service, great team **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Student Services Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about VidCruiter?** The VidCruiter system itself is excellent, and is very intuitive. There is usually a solution to everything, and even if it's not initially clear, the amazing VidCruiter support team work quickly and efficiently to provide a solution that seems simple to me as the user. **What do you dislike about VidCruiter?** We use VidCruiter for university application material, and I would say the only negative aspect is that it doesn't incorporate or match any UBC branding. We do have the logo on the homepage, but the emails etc. look different to the standard UBC emails. **What problems is VidCruiter solving and how is that benefiting you?** We needed a solution that involved video interview upload/recording, and the ability to upload various PDFs and display them all together, in one platform/environment. Where our main Student portal lets us down, VidCruiter saves the day! ### 36. Very easy to navigate and super beginner friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about VidCruiter?** Vidcruiter makes it easy to go through applicants and having the platform immediately post our job postings to our career website and Indeed helps tremendously. **What do you dislike about VidCruiter?** The only thing I would say is that the live interview option of the platform could be improved slightly. I am unsure how to exactly make that part better at this time. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter is helping us tremendously with being more efficient with having candidates apply for our position and allowing us to go through them more efficiently. ### 37. Saving me hours of time and improving my workflow with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra K. | Recruitment Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about VidCruiter?** Collecting applicant data is the best part, once the job is setup in the system having them complete the online form makes it easy to see if they are suitable and where there could be potential issues that need to be covered. The helpdesk team are fantastic, so clear and quick to get back to me and I'm in Australia. **What do you dislike about VidCruiter?** At first I found it hard to put my process into a workflow but the helpdesk team were amazing at helping me through. I still get a little confused by the Templates but that's more me as a user not their product. **Recommendations to others considering VidCruiter:** When you setup, map your process then get the helpdesk team to review with you, they offer unlimited support and are know the system inside out. **What problems is VidCruiter solving and how is that benefiting you?** Applicant process was very cumbersome with my database so Vidcruiter has really made life so much easier and faster. I travel for 2 months every year but still have to manage work and this has saved me so much time. Clients really love the applicant profile links, it helps them to see the answers to their questions very quickly. ### 38. A very efficient process for vetting candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2023 **What do you like best about VidCruiter?** VidCruiter is a great platform for interviewing candidates. The team was responsive and flexible, listening to the needs of our team. I would highly recommend for other organizations. **What do you dislike about VidCruiter?** As a newcomer to my team and the platform, it took me quite a while to understand the process's ins and outs. I received a training guide, which was very helpful in clarifying several details. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter was essential in scheduling and interviewing candidates for our application cycle. Our interviewers from various parts of the country were able to meet to conduct the interviews and discuss post-interview. ### 39. Great product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about VidCruiter?** Customer service and detailed training are some of the great qualities of Vidcruiter. **What do you dislike about VidCruiter?** We are yet to encounter anything we dislike. **What problems is VidCruiter solving and how is that benefiting you?** We went with Vidcruiter to help streamline hiring, interviewing and most tasks related to the hiring process. ### 40. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Josefina B. | People & Culture Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about VidCruiter?** Connect with a vast array of candidates It's flexible, you can take the number of steps you like Allows the panel to assess candidates on their own time Provides editing and note-taking that can be shared **What do you dislike about VidCruiter?** Difficult to master de different commands (applicable, though). I always have to consult my guide to complete the processes. Line managers find it challenging to use (take notes) during interviews. Seems too technical. **What problems is VidCruiter solving and how is that benefiting you?** We can carry out interviews as if we are doing them in the presence Different candidates respond to the same question in the same circumstances/environment/setting, it helps to assess fairly ### 41. The Best Service/Support I've Ever Received from a S.a.a.S provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Special Projects, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about VidCruiter?** The VidCuiter Team (both sales and onboarding) took the time to listen to our unique needs and built a solution that worked for us. Never did we feel rushed or forced to fit within a pre-set mold. They stuck with us through many changes, ensuring we got the solution right for our team. **What do you dislike about VidCruiter?** Though their solution is unique and functional, I wish it was more flexible with its usability. However, they continually evolve, improving the software to make it stronger. **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter provides a systematic path for hiring employees, allowing candidates to interview on demand using its video interviewing product. ### 42. Technology at it's best. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about VidCruiter?** It allows for time efficiency with handling, reviewing, and documenting interviews. **What do you dislike about VidCruiter?** Navigation takes a little while to get used to, but guides and support answer hurdles to resolve quickly. **What problems is VidCruiter solving and how is that benefiting you?** Interviewing multiple candidates at once and documenting verus having to schedule and remember who was who based on notes. ### 43. This ATS is too complex **Rating:** 0.0/5.0 stars **Reviewed by:** Rickon L. | Head of Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about VidCruiter?** I like how the system makes communicating with candidates easier and you need to use a separate too to reach to candidates. **What do you dislike about VidCruiter?** Vidcruiter is too complex, too many options and variables to pay attention to when moving a candidate through each step of the process. **What problems is VidCruiter solving and how is that benefiting you?** Vidcruiter offers an all in one solution from advertising the role, to how the candidate transition through each step of the recruiting process. ### 44. Great platform, excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Maryna K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about VidCruiter?** Support, responsiveness, customization, creativity **What do you dislike about VidCruiter?** More integrations with CRMs and background check platforms **What problems is VidCruiter solving and how is that benefiting you?** VidCruiter automated and optimized our screening and onboarding process and has helped us set it up to scale. It also allows for great data insights and reporting ### 45. VidCruiter Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bernadine C. | Staffing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about VidCruiter?** Your interview process operates smoothly. Individuals that I have worked with as panel members also enjoy it. It also eliminates the use of a lot of paper. The only competitors I can compare it to are Google Meet and Zoom. Vidcruiter is more effective for my usage because, again, it eliminates paper usage, panel members can take notes on the program, everything is saved in the system, and the program automatically scores applicants interviewed. **What do you dislike about VidCruiter?** It appears that the program is not compatible for use with Chrome books. Panel members' information has to be entered too many times in different areas. **What problems is VidCruiter solving and how is that benefiting you?** I am using less paper. Information is maintained in the system. VidCruiter calculate scores for immediate results on who your top picks are. ### 46. VidCruiter streamlines interviews for a virtual setting. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about VidCruiter?** VidCruiter allows applicants and reviewers to be anywhere in the world. **What do you dislike about VidCruiter?** The applicant can hear the questions. Record the first attempt. Pause for however long to craft their response. And then return to the second attempt after much polish. We could solve this by only allowing one attempt (which doesn't seem fair) or asking for a limit to time out the interview session. **What problems is VidCruiter solving and how is that benefiting you?** Location of applicants and Location of reviewers. Staff members are able to hear all responses (this was not the case when we did in person interviews). ### 47. Very good service, attentive to our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2023 **What do you like best about VidCruiter?** Customized service, training and availability to answer our questions. Ease of use of the platform. **What do you dislike about VidCruiter?** There is no point that we did not appreciate. **What problems is VidCruiter solving and how is that benefiting you?** Allowed to reduce the HR team's time on recruitment steps. Allowed to reduce the HR team's time on recruitment steps. This allows us to focus on other value-added HR development activities. ### 48. Vidcruiter makes interviewing easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Justine O. | Senior Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about VidCruiter?** The customer service is probably the best feature, but it is intuitive and easy to use! **What do you dislike about VidCruiter?** Nothing! I have been thrilled with the product and the team! **What problems is VidCruiter solving and how is that benefiting you?** Interviewing hundreds of students in a fast and efficient way! ### 49. "VidCruiter" a Good tool and an amazing project team **Rating:** 5.0/5.0 stars **Reviewed by:** Diego T. | HR Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about VidCruiter?** Several factors: - Affordability - Platform and tool capacity /possibilities - Project team support, professionalism, competence, kindness and availability - User Experience **What do you dislike about VidCruiter?** Sincerely there is not an element that we have disliked or that we can underline of our experience implementing and/ or using the Vidcruiter tool/ platform or with the team project. **What problems is VidCruiter solving and how is that benefiting you?** In the case of our organization, The Vidcruiter tool/platform may help: - Easy the recruitment processes - Increase User / candidate experience - Standardise our current processes in our international scope ### 50. Best ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas P. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about VidCruiter?** I've worked with many ATS before and specifically chose Vidcrioter at two different companies. the reason for this is it is highly customizable you can make the tool fit your specific recruitment process and automate a ton and the support from the Vidcruiter team is unparallel **What do you dislike about VidCruiter?** I hoping for a customized dashboard for reporting purposes, however I know its on Vidcruiters road map **What problems is VidCruiter solving and how is that benefiting you?** By using the Vidcruiter and automating administrative heavy tasks it is giving our talent acquisition specialists a lot of time back ## VidCruiter Discussions - [Is there a way to link all Future Consideration candidates so that they can all be viewed at once or do they have to be viewed from within the folder within the original job posting?](https://www.g2.com/discussions/is-there-a-way-to-link-all-future-consideration-candidates-so-that-they-can-all-be-viewed-at-once-or-do-they-have-to-be-viewed-from-within-the-folder-within-the-original-job-posting) - 1 comment, 1 upvote - [How does the pricing work?](https://www.g2.com/discussions/32704-how-does-the-pricing-work) - 1 comment, 1 upvote - [What is VidCruiter used for?](https://www.g2.com/discussions/what-is-vidcruiter-used-for) - 1 comment - [View VidCruiter pricing details and edition comparison](https://www.g2.com/products/vidcruiter/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A51%3A30+-0500&secure%5Bsession_id%5D=35eccf8a-8d44-4cbf-8550-2b125e459482&secure%5Btoken%5D=a95df58f11691d6872c45366e08ef9d12e022f122d5bb0eb9d02c31187d37ddb&format=llm_user) ## VidCruiter Integrations - [Springboard](https://www.g2.com/products/springboard/reviews) ## VidCruiter Features **Platform Basics** - Integrations - Interoperability - Performance **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Interoperability - Performance **Platform Content** - Templates - Automated - Reports **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Basic Features - AI Interview Agent** - Communication - Format - Translation **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Content** - File Sharing - Content Library - Customization - Technical Screening - Coding Development - Reports **Platform Data** - Platform Search - Visualization **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform Basics** - Optimization - Interoperability - Performance **Platform Content** - Technology - File Sharing - Customization **AI Bias Audit - AI Interview Agent** - Bias Scoring - PII Info - AI Disclosure **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Additional Functionality** - Dashboard - Mobility - Messaging - Payment - Soft Skills Testing - Additional Tools **Platform Content** - Automation - Content Creation - Content Library **Platform Performance** - Reporting - Monitoring **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards **Transcription - AI Interview Agent** - Scoring Log - Audit Log **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Additional Functionality** - Sourcing and Candidate Identification - Job Posting - Applicant Tracking - Unbiased Sourcing - Job Description Management **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Capability - AI Interview Agent** - AI Hybrid - AI Avatar - AI-Led **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top VidCruiter Alternatives - [HireVue](https://www.g2.com/products/hirevue/reviews) - 4.1/5.0 (249 reviews) - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (682 reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (647 reviews)