ClockShark Reviews & Product Details

ClockShark makes my payroll processing much easier because I am able to review hours based on specific jobsites and all overtime is separated out and easy to review and track. The app makes it easy for employees to clock in and out of and if they make a mistake in their time they can easily fix it. It's also extremely easy for me to update any clocking in/out as an admin. The cost per employee is quite inexpensive for the quality and usefulness of the app and the reporting that it provides. I've reached out to customer service when I've needed reports that I wasn't able to find and they have always responded quickly and guided me through any questions I have. The system is very user friendly and it's extremely easy to setup new employee profiles which I greatly appreciate. Review collected by and hosted on G2.com.

So far, I have not had any concerns with the software. It has truly been a game changer for our business. Review collected by and hosted on G2.com.

The software makes it easy to convert hours into decimal format, which is extremely helpful for payroll processing. The GPS tracking feature is very convenient for monitoring employees, and the ability to create separate jobs allows you to track exactly how much time employees spend on each one. The reports are detailed and provide a clear breakdown of the hours worked and overtime for each job. I especially appreciate how specifically it identifies which job the overtime was performed on. Whenever we’ve experienced an issue, the support team has responded quickly and helped resolve it. The software performance runs smoothly, and I appreciate that the company continually improves the platform by introducing new features, including AI tools. Review collected by and hosted on G2.com.

Maybe you could add a report that shows the details for each day an employee worked, including any overtime when it qualifies. Review collected by and hosted on G2.com.

The immediate response time when using their helpline. The simplicity of the product and user-friendly application. Review collected by and hosted on G2.com.

I really, really, really dislike having to use separate accounts for each of my 5 clients with approximately 20 employees at 5 different locations. Keeping up with 5 different emails to log into each account is a hassle. Paying 5 different invoices for these 5 individual clients is also a hassle because no discount is offered. As we grow, we will be forced to create more emails just to open more ClockShark location accounts. Review collected by and hosted on G2.com.

Easy to use. The interface and portal are easy to navigate as well. Review collected by and hosted on G2.com.

I dislike that from the admin portal that when I am entering a time off request that I am forced to make it by the quarter hour. I am not able to create an accurate time off. It's been that way in the app also which then made it so that we couldn't integrate it with Quickbooks because any time off request that wasn't on the quarter hour was inaccurate. Review collected by and hosted on G2.com.

I found the old app very easy to use. I liked that the schedule ran top to bottom by day and was easier to read, and that I could search for jobs and check when a customer was last serviced. I could also use timesheets to see notes and who was working, and the three-line menu opened Clock, Map, Calendar, and Work. ClockShark gave us scheduling plus time tracking, and we could download pictures and notes, which are important in our line of work. Setup wasn’t that hard at all. Review collected by and hosted on G2.com.

The new ClockShark app is difficult to navigate and not as user-friendly on our phones. We can’t do the same tasks or get all the information we had in the old app. I miss the easier-to-read daily schedule, the search option for looking up jobs and checking when a customer was last serviced, and the shortcuts to the clock, map, calendar, and work. We also used timesheets to see notes and who was working. I wish they would let us keep using the old app if we prefer it. Review collected by and hosted on G2.com.

It is easy for my employees to use and customer service is great! It is easy to clock in and out and it integrates seamlessly with our payroll. The cost is reasonable and most of the time it works great! (We live in an area with little cell phone coverage, so there are times when the Shark misses clockouts --but it is usually something I can take care of and see on the back end.) --so not a program problem --more a connectivity problem. Review collected by and hosted on G2.com.

I can't think of anything that is not helpful or that i dislike about Shark! (the only thing i would love is on the website view --if the dates could have a grid around them separating out the dates, that would make identifying the date a little easier for people who have many entries in a week --the way it is now, i have to scroll up and down to check the date --a border defined grid would solve the problem; that or have the dates freeze like you can in a spreadsheet if that's possible? Review collected by and hosted on G2.com.

There are many things I like about ClockShark, so it’s hard to pinpoint just one. Overall, we really appreciate how easy the app makes it to clock in and clock out. That said, I’m not sure the reminders work as well as they could, because there have been several times when the crew forgets to clock out at night or clock back in after lunch.

The ability to clean up the timesheets as we go along in the week, get reports on projects and/or employees. The ease of entering holiday time or vacation time. Review collected by and hosted on G2.com.

One thing that could possibly be better is when reviewing/approving timesheets for one employee I have to back out and 'start' again to get to the next employee.

Also, in the app I have found when it is 'break' time that I'll hit the button and the screen resets and I have to hit it again before it registers "break". That seems a little glitchy Review collected by and hosted on G2.com.

I find ClockShark user friendly and easy to use. Having the job address in there helps employees clock in correctly, and they cannot fudge their time. It makes it easier to track time for billing on projects and jobs, and the time uploads to QuickBooks for job costing. The vacation, personal, and holiday time feature is awesome, and crew clock-in is helpful. ClockShark has become extremely useful for job costing, and what I need to use works very well. Review collected by and hosted on G2.com.

I don't really have anything I don't like about it. Review collected by and hosted on G2.com.

I really like the ability to enter time from my phone via the ClockShark mobile app which is convenient for daily entry of time sheets for field employees. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

I find it inconvenient that I can't enter zero hours for an employee via the website; it has to be done through the app. For example, I'm unable to set 8:00 am as both the start and end time on the website, which feels limiting. Review collected by and hosted on G2.com.

The reports work well, and the task vs. job separation is amazing for getting into the nitty-gritty of projects. The Kiosk is a bit clunky with my crew, although that could just be user error on their part. Overall, it’s an excellent product. Review collected by and hosted on G2.com.

The kiosk can be a bit weird to use when it’s integrated with the app. A few times, my crew clocked out on the kiosk, but it didn’t show up in the app afterward. Review collected by and hosted on G2.com.