Trusaic ACA Compliance Solutions Reviews & Product Details

I like Trusaic ACA Compliance Solutions for their excellent customer service and depth of knowledge. The ease of use is impressive, especially with how well the product is embedded in UKG Ready, making it effortless to use. Their support system is great, with an account team that reaches out immediately, making setup quick and easy. I was set up and submitted in minutes, and the product transmitted to the IRS the same day. This was the most seamless integration and submittal I have ever experienced. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

As a small organization where I wear many hats, finding services that simplify my workload is incredibly valuable. My first experience with Trusaic was smooth and easy from start to finish. The customer service team was responsive to questions. Review collected by and hosted on G2.com.

The only improvement I see is related to when I implemented the ACA module with UKG almost a year prior to actually using the integration with Trusaic. The gap created additional questions for me. Review collected by and hosted on G2.com.

We’ve been working with Trusaic since 2024, and we’re delighted with both their ACA compliance platform and their customer service. As our operations scaled, going from 17 to 51 EINs in a single year, Trusaic handled the increased complexity without missing a beat. Their ACA Essential® solution ensured accurate 1095-C reporting across all entities and achieved 100% timely e-filing for both the 2023 and 2024 tax years, with no IRS penalties or compliance issues. What really sets Trusaic apart is its proactive approach. They don’t just react to problems — they work ahead of them, keeping us informed, supported, and fully compliant. We couldn’t ask for a better partner in ACA compliance. Review collected by and hosted on G2.com.

I don't think there is a downside to this platform just because it made our life and business run so much smoother Review collected by and hosted on G2.com.

Really helpful and timely with assistance Review collected by and hosted on G2.com.

I did not dislike anything about the Trusaic ACA Compliance Solution. Review collected by and hosted on G2.com.

The experience using UKG Ready ACA Filings Powered by Trusaic was excellent. We had traditionally handled filing manually going betwdjahjgdheen the UKG platform and the IRS system. Trusaic’s e-filing solution simplified the process and allowed us to do everything without leaving the UKG Ready platform. From the signup process to filing, there was no heavy lifting on our end. After submitting it was easy to track our status on the dashboard and know when it had been accepted. Trusaic’s support team was phenomenal — we received same-day assistance throughout the process. I highly recommend this solution! Review collected by and hosted on G2.com.

This was our first year using the solution and we have no complaints. Review collected by and hosted on G2.com.

Our representative, Orlando made the implementation of our service seamless. He ensured that ACA was integrated with our payroll provider in a timely manner. When our first report was completed, Orlando took the time to review the report and ensure its accuracy. Review collected by and hosted on G2.com.

There is nothing I disliked regarding out experience. Review collected by and hosted on G2.com.

I can’t say enough good things about Trusaic’s customer service. I was solely responsible for ACA compliance at my company, and when we switched from ADP to UKG, I suddenly found myself unsure of how to file. I was panicked — up at night worrying about how to meet the IRS deadline. After posting in the UKG Community for help, someone recommended Trusaic, and I’m so glad they did. From the moment I got connected, Trusaic walked me through every step, helped correct three errors in our submission, and reassured me when it was accepted by the IRS. Their support was responsive, knowledgeable, and patient throughout the entire process. Review collected by and hosted on G2.com.

The initial setup within UKG was confusing. However, once I was connected to Trusaic directly, everything got much easier. Overall, this was our first year using the solution and we have no complaints. Review collected by and hosted on G2.com.

The customer service and knowledge of their reps. Ava my current rep is absolutely amazing. She answers all my questions as well as giving me helpful tips and insight on any opportunities I may come across. Review collected by and hosted on G2.com.

Keeping up with new updates, however the customer service is always. I wouldn't say dislike- however platforms are ever evolving, however when updates are made Ava my rep is always there to bring me up to speed. Review collected by and hosted on G2.com.

Despite contacting Trusaic late in the year for January services, the entire team was incredibly accommodating and ensured we met all applicable deadlines. As a rapidly expanding company, our decision to contract with Trusaic was so impactful to our benefits operations. The ability to review errors ahead of filing was especially helpful to our team. Review collected by and hosted on G2.com.

There were times I felt unsure of the overall process, but that is due to our last minute partnering with Trusaic. Perhaps a high level calendar laying out deadlines could be helpful in reducing new client uncertainty. In any case, the team was always willing and able to answer our questions and alleviate any concerns in an incredibly timely manner. Review collected by and hosted on G2.com.

Trusaic has been very helpful in guiding me through the process of ACA. We dropped a lot of information in Orlando's lap, and he handled it like a pro! Every time I call Orlando, he answers my call and addresses any concerns I have. I feel like it has been total transparency for our company with the entire process. All my questions have been addressed and even encouraged. I would recommend Trusaic! Please keep up the good work and continue to be so person oriented. Review collected by and hosted on G2.com.

I honestly don't have a downside. I have such limited knowledge of ACA's laws and Trusaic and Orlando have helped me so much! Review collected by and hosted on G2.com.