TripLog Reviews & Product Details

Using this app has simplified our payroll process. Being able to see a map of the route is very helpful. Review collected by and hosted on G2.com.

As with any app, there can be glitches with individual phones where the gps signal is not connecting the entire time, creating broken tracks. Review collected by and hosted on G2.com.

I like that my Salaried employees can manually enter their trips. Numerous times, executive leaders forget to push Start in the app, and if not for manual start, they would not be compensated for their mileage. Review collected by and hosted on G2.com.

I disliked the approval process that just got updated. Before, I had to change the approver every time a supervisor was out to another supervisor before mileage could be reviewed and approved. Being able to change access to editing trips for line staff would be helpful. We caught an employee changing their miles and map image to get more miles. Review collected by and hosted on G2.com.

Our sales team can upload expenses to Triplog as soon as they get one instead of waiting and filling out weekly expense reports. Also, helps in keep tracking of their mileage without having to give a second thought about it. Review collected by and hosted on G2.com.

No real downside other than getting our sales team to adopt and get used to all it has to offer. Review collected by and hosted on G2.com.

I like the magic trip feature in TripLog because it automatically starts my trip when I drive, which is really convenient. I also appreciate that I can submit my trips for approval, and my manager can review them to let me know if I missed anything. TripLog gives me a preview of how much my mileage is expected to pay out, which is great when I'm waiting for my check. Additionally, I think the setup of TripLog was wonderful, and the support team was very helpful in sending us those magic trip buttons so our employees didn't have to manually log through the app. I do recommend TripLog greatly because it has improved our mileage reimbursement process and made it more accurate. Review collected by and hosted on G2.com.

I love the magic trip button. However, I wish that it would use more of the AI features or something like that to try to distinguish if I'm actually on a work trip or if I'm not. Because magic trip records every time I get in the car even if I'm going to my child's school that I go to every day. It automatically marks it as a business trip instead of personal. So I wish that that feature could be improved. Review collected by and hosted on G2.com.

I enjoy that every time I have a question, Jonathan Norris answers it. He takes time to walk through the app and explain how it will run. As well as listening to what we want and ensuring that we have everything we need, and following up to ensure things are running smoothly. Review collected by and hosted on G2.com.

To be honest, at this moment, nothing, as we are just about to run the administration piece on our own. Review collected by and hosted on G2.com.

Makes it quick and easy to track business milage for deductions! Review collected by and hosted on G2.com.

Sometimes it would track things I didn't want to track Review collected by and hosted on G2.com.

It is very user friendly. You just have to hit start on your trip and the app does the rest for you. If you don't use the start, then you can enter it manually. Review collected by and hosted on G2.com.

Haven't found anything that I dislike. It is very user friendly. Review collected by and hosted on G2.com.

Not a whole lot anymore. They started off promising all these great things and they do not work as they should. Review collected by and hosted on G2.com.

There magic trip constantly is failing for my employees, and they lose mileage reimbursment that way. TRIP LOG'S system deleted miles without ever being asked to do so, causing my techs to lose pay. The app crashed on my employees. Signing up takes a tag team of people. There customer support is awful, they never get back to you on things your put tickets in for, even when they day they will. They dont solve them that fast either. STAY AWAY Review collected by and hosted on G2.com.

TripLogs automated mileage tracking and receipt capturing have significantly increased the efficiency of our staff. I am happy with its useful features, we no longer waste time manually recording mileage and expenses. We also appreciate the platforms flexibility, which lets us tailor it to meet our particular needs. Review collected by and hosted on G2.com.

Our account has occasionally seemed to be past due as a result of the automated payment functionality not functioning as intended. Although the support team was able to help us fix the problem, we hope that it won't come up again in the future. In particular, our automatic payment did not go through, therefore we had to manually settle our account. The system didn't recognise that autopay was activated till after that. Review collected by and hosted on G2.com.

It's a tool that makes our financial operations smoother and easier. It keeps us efficient and allows us to save time and increase productivity. We tried MileIG but it was really buggy and unreliable. Nothing is more frustrating than a tool that doesn't work properly or consistently. TripLog offers us consistent and reliable tech that we can count on. Review collected by and hosted on G2.com.

Our automatic payment was not automatic last time which caused our account to appear past due. I had to manually pay our account and then the system said autopay is on. I received support from the team but I'm not sure if the backend issue was fully addressed or caught. I hope this won't be recurring. Review collected by and hosted on G2.com.