Compare ADP Workforce Now and UKG Pro 
Featured Products
At a Glance
Market Segments
Mid-Market (64.4% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(4,066)4.2 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowUKG Pro
Star Rating
(2,173)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in providing a comprehensive HR solution, with users appreciating its ability to consolidate core HR, payroll, and time-tracking data into one platform. One user noted, "UKG Pro is a one-stop shop for everything HR related," highlighting its user-friendly interface that allows both managers and employees to easily access necessary information.
- Users say that ADP Workforce Now stands out for its operational efficiency, particularly in payroll management. Reviewers have mentioned that it "resolved the problem to get the salary on time," indicating its reliability in handling payroll processes effectively, which is crucial for employee satisfaction.
- According to verified reviews, UKG Pro's customer support is frequently praised, with users describing the staff as "first class" and always ready to assist when needed. This level of support can significantly enhance the user experience, especially during critical HR tasks.
- Reviewers mention that ADP Workforce Now offers a well-integrated platform that centralizes various HR functions, which helps streamline processes. Users appreciate the "navigation within the system and payslips integration," making it easier to manage employee information and payroll seamlessly.
- G2 reviewers highlight that while UKG Pro has a strong performance in areas like reporting and analytics, some users have expressed challenges with specific configurations, suggesting that it may not always align perfectly with unique organizational workflows.
- Users report that ADP Workforce Now, while effective, has a slightly lower satisfaction score in ease of use compared to UKG Pro. This indicates that some users may find UKG Pro's interface more intuitive, which can be a significant factor for organizations prioritizing user experience in their HR software.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableUKG Pro
No pricing availableFree Trial
ADP Workforce Now
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.6
3,237
8.5
1,794
Ease of Use
8.3
3,486
8.5
1,839
Ease of Setup
7.7
1,923
7.6
1,040
Ease of Admin
8.1
1,642
8.0
964
Quality of Support
7.9
2,936
8.1
1,603
Has the product been a good partner in doing business?
8.0
1,624
8.3
951
Product Direction (% positive)
7.6
3,193
8.4
1,761
Features by Category
Core HR
8.2
710
8.4
702
8.5
817
7.9
680
Feature Not Available
Feature Not Available
8.1
608
7.9
512
8.3
684
8.3
591
8.4
751
8.0
747
Generative AI
6.2
59
6.7
55
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Employee Self Service
8.7
2242
|
Verified
8.8
934
|
Verified
8.4
1731
|
Verified
8.3
735
|
Verified
8.1
1760
|
Verified
7.9
652
|
Verified
Administration
8.8
2002
|
Verified
8.6
827
|
Verified
8.3
1866
|
Verified
8.0
794
|
Verified
9.2
2168
|
Verified
9.2
894
|
Verified
8.4
1014
|
Verified
8.2
279
8.8
1906
|
Verified
8.9
837
|
Verified
8.7
1579
|
Verified
8.6
740
|
Verified
8.6
1608
|
Verified
8.6
728
|
Verified
9.0
1855
|
Verified
9.0
803
|
Verified
9.0
1886
|
Verified
9.0
751
|
Verified
Taxes
8.9
1888
|
Verified
8.7
782
|
Verified
8.8
1713
|
Verified
8.2
693
|
Verified
Feature Not Available
8.4
626
|
Verified
Integration
8.1
1113
|
Verified
7.9
505
|
Verified
8.5
1373
|
Verified
8.3
526
|
Verified
8.2
1140
|
Verified
8.1
439
|
Verified
8.2
1146
|
Verified
8.5
562
|
Verified
Platform
8.3
1937
|
Verified
8.2
827
|
Verified
8.4
1970
|
Verified
8.5
846
|
Verified
8.4
2027
|
Verified
8.5
860
|
Verified
8.6
1783
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
8.5
998
Not enough data
8.4
918
Not enough data
7.8
690
Not enough data
8.2
801
Not enough data
8.2
797
Not enough data
8.6
1017
Not enough data
8.4
824
Not enough data
8.0
747
Not enough data
Benefits Administration Platform Features
8.5
998
Not enough data
8.4
918
Not enough data
7.8
690
Not enough data
8.2
801
Not enough data
8.2
797
Not enough data
8.6
1017
Not enough data
8.4
824
Not enough data
8.4
932
Not enough data
8.0
747
Not enough data
7.9
613
Not enough data
7.3
109
Not enough data
7.5
128
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Basics
8.3
70
Not enough data
8.6
84
Not enough data
8.3
84
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.5
82
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Basics
8.3
70
8.5
97
8.6
53
8.4
79
8.5
63
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
8.5
69
8.5
92
Content
8.4
64
8.5
91
8.5
58
8.3
85
Basics
8.3
70
8.5
97
8.6
53
8.4
79
8.5
63
9.0
96
Additional Functionality
8.5
69
8.5
92
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
8.5
91
8.5
58
8.3
85
Recruiting and Onboarding
7.7
264
Not enough data
7.6
317
7.7
397
8.0
292
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Platform Basics
8.1
48
Not enough data
8.3
58
Not enough data
Platform Content
8.4
57
Not enough data
8.2
60
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Operations
8.9
62
8.5
54
8.8
57
8.4
54
8.5
63
8.4
52
8.6
64
8.4
51
8.7
60
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
8.2
110
|
Verified
7.7
74
|
Verified
8.0
127
|
Verified
7.7
92
|
Verified
8.3
137
|
Verified
8.3
105
|
Verified
Goals
8.1
124
|
Verified
8.3
93
|
Verified
7.9
109
|
Verified
8.0
85
|
Verified
Feedback
7.9
129
|
Verified
7.9
76
|
Verified
7.9
117
7.8
72
Feature Not Available
7.3
63
Feature Not Available
6.8
56
Data
8.5
156
|
Verified
8.1
98
|
Verified
8.2
135
|
Verified
8.3
95
|
Verified
Agentic AI - Performance Management
8.0
17
5.5
10
7.8
20
5.5
10
Reports
7.2
68
Not enough data
8.0
85
Not enough data
7.7
76
Not enough data
8.1
80
Not enough data
Cleaning
8.0
78
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
5.7
9
6.8
19
6.0
10
7.1
19
6.0
10
6.8
19
5.8
10
7.0
19
6.8
10
Platform Content
8.0
207
8.1
244
8.0
210
8.5
359
8.2
204
8.5
364
7.7
156
8.2
185
7.8
156
8.1
258
7.6
165
7.9
258
Platform Additional Functionality
8.5
233
8.5
404
7.6
157
7.5
194
7.8
158
7.9
208
8.2
194
8.3
350
8.2
205
8.3
371
Platform Data
7.8
155
7.8
164
8.0
183
7.9
296
8.1
189
8.0
183
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Recruiting and Onboarding
7.6
317
7.7
397
8.1
424
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Time Tracking
Not enough data
8.0
572
Not enough data
7.8
332
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Platform
7.7
967
7.7
729
7.6
669
7.6
537
7.6
571
7.7
380
8.2
1034
8.3
811
8.1
991
8.5
741
7.9
829
7.7
590
8.1
1044
8.3
800
8.3
996
7.9
686
Workforce Management Platform Features
7.9
135
8.3
105
7.8
144
8.0
123
8.6
222
8.3
209
8.6
201
8.0
209
7.9
143
Feature Not Available
7.9
129
7.9
128
8.2
168
8.1
150
8.4
197
8.5
221
7.8
135
7.7
104
7.7
148
8.2
133
Categories
Categories
Shared Categories
ADP Workforce Now and UKG Pro are categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, and Healthcare HR
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Candidate Relationship Management, Interview Scheduling, Job Description Management, and HR Analytics
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Hospital & Health Care
6.6%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
MM
ADP offers a comprehensive payroll service. They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant. Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
What is UltiPro system?
51 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
