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Compare ADP Workforce Now and UKG Pro 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,877)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowUKG Pro
Star Rating
(2,153)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in user experience, particularly highlighting its intuitive mobile application that allows for efficient management of work hours and PTO. Users appreciate how seamlessly all features are integrated, making navigation straightforward.
- Users say that ADP Workforce Now offers a robust all-in-one platform for HR, payroll, and compliance, which simplifies employee management. The dashboard's ease of navigation is frequently praised, allowing users to quickly access employee data and approve time off requests.
- According to verified reviews, UKG Pro stands out in talent management and onboarding features, with users noting the platform's effectiveness in streamlining these processes. This focus on talent management is a significant advantage for organizations prioritizing employee development.
- Reviewers mention that while ADP Workforce Now has a slightly lower user satisfaction score, it compensates with a larger market presence and a higher volume of recent reviews, indicating a strong and reliable user base. This can be reassuring for potential buyers looking for a well-established solution.
- G2 reviewers highlight that UKG Pro's quality of support is rated higher than ADP Workforce Now, with users expressing satisfaction with the assistance they receive. This can be a crucial factor for organizations that may require more hands-on support during implementation and ongoing use.
- Users report that both platforms have their strengths, but ADP Workforce Now's comprehensive payroll processing and tax compliance features are particularly noted as reliable, making it a strong choice for businesses that prioritize these functionalities in their HR operations.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableUKG Pro
No pricing availableFree Trial
ADP Workforce Now
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.6
3,150
8.5
1,779
Ease of Use
8.3
3,368
8.5
1,824
Ease of Setup
7.7
1,813
7.6
1,025
Ease of Admin
8.1
1,631
8.0
954
Quality of Support
7.9
2,857
8.1
1,589
Has the product been a good partner in doing business?
8.0
1,614
8.3
941
Product Direction (% positive)
7.6
3,118
8.4
1,748
Features by Category
Core HR
8.1
705
8.4
697
8.5
802
7.9
670
Feature Not Available
Feature Not Available
8.2
605
7.9
510
8.3
678
8.3
589
8.4
743
8.0
740
Generative AI
6.2
60
6.7
55
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Employee Self Service
8.7
2213
|
Verified
8.8
933
|
Verified
8.3
1716
|
Verified
8.3
735
|
Verified
8.1
1744
|
Verified
7.9
652
|
Verified
Administration
8.8
1977
|
Verified
8.6
824
|
Verified
8.3
1845
|
Verified
8.0
792
|
Verified
9.2
2153
|
Verified
9.2
893
|
Verified
8.4
1014
|
Verified
8.2
278
8.8
1902
|
Verified
8.9
836
|
Verified
8.7
1579
|
Verified
8.6
739
|
Verified
8.6
1604
|
Verified
8.6
728
|
Verified
9.0
1852
|
Verified
9.0
801
|
Verified
9.0
1883
|
Verified
9.0
750
|
Verified
Taxes
8.9
1876
|
Verified
8.7
781
|
Verified
8.8
1706
|
Verified
8.2
692
|
Verified
Feature Not Available
8.3
625
|
Verified
Integration
8.1
1110
|
Verified
7.9
505
|
Verified
8.5
1371
|
Verified
8.3
526
|
Verified
8.2
1141
|
Verified
8.1
439
|
Verified
8.2
1149
|
Verified
8.5
562
|
Verified
Platform
8.3
1925
|
Verified
8.2
827
|
Verified
8.4
1967
|
Verified
8.5
845
|
Verified
8.4
2014
|
Verified
8.5
860
|
Verified
8.6
1779
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Not enough data
8.2
798
Not enough data
8.6
1016
Not enough data
8.4
825
Not enough data
8.0
746
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Not enough data
8.2
798
Not enough data
8.6
1016
Not enough data
8.4
825
Not enough data
8.4
936
Not enough data
8.0
746
Not enough data
7.9
615
Not enough data
7.3
108
Not enough data
7.5
130
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Basics
8.3
69
8.5
97
8.5
53
8.4
79
8.5
64
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
8.5
70
8.5
92
Content
8.4
65
8.5
91
8.4
59
8.3
85
Basics
8.3
69
8.5
97
8.5
53
8.4
79
8.5
64
9.0
96
Additional Functionality
8.5
70
8.5
92
8.7
61
Not enough data
8.5
65
Not enough data
Content
8.4
65
8.5
91
8.4
59
8.3
85
Recruiting and Onboarding
7.7
267
Not enough data
7.6
319
7.7
397
8.0
295
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Operations
8.9
63
8.5
54
8.8
57
8.4
54
8.5
63
8.4
52
8.6
64
8.4
51
8.7
60
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
8.2
107
|
Verified
7.7
74
|
Verified
8.0
125
|
Verified
7.7
92
|
Verified
8.3
136
|
Verified
8.3
105
|
Verified
Goals
8.1
121
|
Verified
8.3
93
|
Verified
7.9
108
|
Verified
8.0
85
|
Verified
Feedback
7.9
127
|
Verified
7.9
76
|
Verified
7.9
116
7.8
72
Feature Not Available
7.3
63
Feature Not Available
6.8
56
Data
8.4
144
|
Verified
8.1
98
|
Verified
8.3
132
|
Verified
8.3
95
|
Verified
Agentic AI - Performance Management
8.0
17
5.5
10
7.5
18
5.5
10
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
83
Not enough data
Cleaning
8.0
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
5.7
9
6.8
19
6.0
10
7.1
19
6.0
10
6.8
19
5.8
10
7.0
19
6.8
10
Platform Content
8.0
207
8.1
244
8.0
208
8.5
358
8.2
204
8.5
363
7.7
156
8.2
185
7.8
155
8.1
258
7.6
164
7.9
257
Platform Additional Functionality
8.5
232
8.5
404
7.6
157
7.5
194
7.7
158
7.9
208
8.2
193
8.3
350
8.2
202
8.3
370
Platform Data
7.8
156
7.8
164
8.0
181
7.9
296
8.1
191
8.0
183
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Recruiting and Onboarding
7.6
319
7.7
397
8.1
423
8.3
522
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Time Tracking
Not enough data
8.0
570
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
366
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
489
Platform
Not enough data
8.2
477
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
372
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Platform
7.6
959
7.7
728
7.6
666
7.6
536
7.6
573
7.7
380
8.2
1024
8.3
809
8.1
979
8.5
740
7.8
823
7.7
589
8.1
1026
8.3
797
8.3
993
7.9
686
Workforce Management Platform Features
7.8
136
8.3
105
7.7
144
8.0
123
8.6
206
8.3
209
8.6
190
8.0
209
7.9
143
Feature Not Available
7.8
129
7.9
128
8.3
165
8.1
150
8.4
194
8.5
221
7.7
134
7.7
104
7.6
147
8.2
133
Categories
Categories
Shared Categories
ADP Workforce Now and UKG Pro are categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, and Healthcare HR
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Candidate Relationship Management, Interview Scheduling, Job Description Management, and HR Analytics
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
Can we integrate with Salesforce?
1 Comment
LB
A previous company that I worked at was doing some integration of Salesforce with Workforce Now. I believe they were importing hours and expenses from...Read more
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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