OrgChart Reviews & Product Details

I like how simple it was to set up OrgChart. Getting the images loaded into the software was great. The various options for different views are really helpful, with a lot of different views available. It's easy to share an image with our CEO or see the entire organization, with options for sharing different views. The different formats that you can easily change into are a bonus. Overall, these features are great. Francois from customer support made the setup experience even better. Review collected by and hosted on G2.com.

I wish the directory was a little bit more intuitive. The directory feature isn't a little bit clunky in my opinion. When I share a link to the directory, it opens up in a format that is not how I want it to be viewed. There's no current way to set a default format for the directory, such as ordering by first name, last name, email, title, etc. I can view it in the format I want on my end, but the shared link doesn't show that. Having a default view that I create as the administrator and can be shared would be really helpful. Review collected by and hosted on G2.com.

I like how OrgChart connects with our ADP, allowing us to see the org chart and share it with our parent company. It saves us from manually creating the org chart by hand in Adobe. Once I learned the process, I appreciated its appearance and found it somewhat user-friendly. I also created a custom report in ADP that I can easily upload into OrgChart, making updates seem straightforward. Review collected by and hosted on G2.com.

I wish our new ADP Totalsource would sync with OrgChart so we didn't have to do the manual upload - it creates a lot of room for error. Without the automatic integration, you would need to train another person, have them create an identical custom report to upload, etc., so it's just potentially more resources wasted by having a manual upload. When we had ADP WFN, it was really an easy learning process. Now with the manual upload, it is a bit more cumbersome. Review collected by and hosted on G2.com.

I find OrgChart simple and easy to use, making it intuitive. There's quite a bit of customization available, allowing me to format it just the way I like. OrgChart also allows you to work scenario and workforce planning. Additionally, when exporting documents, it retains its interactive functionality, which is a nice touch. The ability to search and use arrows to navigate the org charts enhances the user experience. OrgChart also seamlessly integrates with ADP, our HRIS, which is a big plus. The initial setup was incredibly easy and only took about five to ten minutes for the integration. The implementation and customization went quickly, and our implementation consultant, Bryce, was fantastic. Review collected by and hosted on G2.com.

Nothing significant yet. There's some minor bugs/errors that we saw during implementation when trying to change box designs or go into chart settings. They're minor; however, the support team has been terrific on troubleshooting these and resolving them incredibly quickly. Review collected by and hosted on G2.com.

What I appreciate most about OrgChart is its ability to deliver a clear visual overview of a company’s structure. This makes it simple to grasp reporting lines, team arrangements, and how resources are allocated, all at a glance. It also enhances team collaboration by clearly indicating who is responsible for each area, which helps eliminate confusion and streamlines communication between departments. Review collected by and hosted on G2.com.

While OrgChart offers robust visualization features, I find that creating and aligning the boxes can be quite time-consuming, especially when dealing with more complex hierarchies. On the other hand, I truly value its integration capabilities. The ability to connect OrgChart with HR or data systems ensures that information stays current and minimizes the need for manual updates. Review collected by and hosted on G2.com.

First, I love how Org Chart integrates well with Dayforce (the HRIS). We have found it difficulty to create manual org charts and the ones supplied by DF aren't robust. We also found that not alot of softwares integrate well with DF. However, Org Chart integrates SO easy and well with DF.

Second, Org Chart is so easy to use! The navigations are very clear and it's easy to navigate and build charts.

Third, the implementation was seamless and very well done. Our Implementation Specialist (Jonathan Arana) was amazing. He was responsive, knowledgeable, patient, and understanding. He made it very easy to use and understand everything. He was patient and accommodating with our schedules too. We had a great experience with him. Review collected by and hosted on G2.com.

There isn't alot that we disliked. We wish the basic came with the option to view as another user. Review collected by and hosted on G2.com.

The integration of OrgChart with ADP Workforce Now and the ability to see our org chart live. We can make changes to the org chart and see the effect. It is more efficient for reporting purposes. Our implementation specialist is Francois Smit and he provided great training and helped me set up our main users. The OrgChart software is easy to use and share within the organization. Review collected by and hosted on G2.com.

We have no issues with OrgChart. Once you set it up and implement it works great. Review collected by and hosted on G2.com.

Flexibility and interfacing with our HRIS system. Jonathan, our Org Chart implementor. He has explained everything so well and really put us in a great position to roll OrgChart out to our organization. We recently used Org Chart with our ADP product and it was an easy transition to move over to our Workday platform. Review collected by and hosted on G2.com.

Enjoy all the features OrgChart offers so no dislikes. Review collected by and hosted on G2.com.

I like how OrgChart is able to accommodate our somewhat difficult charts. I also appreciate that I no longer have to manually make adjustments and updates, which was a tedious process when we used AutoCAD. It's great that OrgChart pulls our data from UKG, making things more seamless. Review collected by and hosted on G2.com.

Due to the complexity and customizations needed, the initial setup was not as easy as I had hoped. (it took a little longer) However, I'm not very technical and our Implementation Specialist, Francois was very patient with me. Review collected by and hosted on G2.com.

We signed up with OrgChart to help us more easily plan for future org chart changes and optimizations, so the "planning" feature is the most useful for us.

Jonathan was our implementation partner and he was great - friendly, helpful, answered all questions, etc. Review collected by and hosted on G2.com.

Not the most intuitive system. The trainings are helpful but if you aren't frequently using the system then you have to refresh yourself when you log back in on how to do things. Review collected by and hosted on G2.com.

After trialing multiple org chart platforms that never quite met our needs, we were beginning to think a solution didn’t exist. That changed when we found Orgchart. The customization options, attention to detail, and overall flexibility were exactly what we needed. Though what truly set this experience apart was the implementation process.

Our Implementation Specialist, Mackenzie Braden, was incredible from start to finish. He patiently answered my (many!) questions and guided us through each step with clarity and professionalism.

We’re extremely happy we went with Orgchart. The level of personal care and support we have received so far makes it clear we made the right choice. Review collected by and hosted on G2.com.

At this time, we honestly don’t have any major dislikes about the platform. Everything has been running smoothly, and the features we've used so far have met or exceeded expectations. If anything comes up as we continue to use it more extensively, we’ll be sure to provide that feedback. Review collected by and hosted on G2.com.