OrgChart Reviews & Product Details

What I appreciate most about OrgChart is its ability to deliver a clear visual overview of a company’s structure. This makes it simple to grasp reporting lines, team arrangements, and how resources are allocated, all at a glance. It also enhances team collaboration by clearly indicating who is responsible for each area, which helps eliminate confusion and streamlines communication between departments. Review collected by and hosted on G2.com.

While OrgChart offers robust visualization features, I find that creating and aligning the boxes can be quite time-consuming, especially when dealing with more complex hierarchies. On the other hand, I truly value its integration capabilities. The ability to connect OrgChart with HR or data systems ensures that information stays current and minimizes the need for manual updates. Review collected by and hosted on G2.com.

First, I love how Org Chart integrates well with Dayforce (the HRIS). We have found it difficulty to create manual org charts and the ones supplied by DF aren't robust. We also found that not alot of softwares integrate well with DF. However, Org Chart integrates SO easy and well with DF.

Second, Org Chart is so easy to use! The navigations are very clear and it's easy to navigate and build charts.

Third, the implementation was seamless and very well done. Our Implementation Specialist (Jonathan Arana) was amazing. He was responsive, knowledgeable, patient, and understanding. He made it very easy to use and understand everything. He was patient and accommodating with our schedules too. We had a great experience with him. Review collected by and hosted on G2.com.

There isn't alot that we disliked. We wish the basic came with the option to view as another user. Review collected by and hosted on G2.com.

We signed up with OrgChart to help us more easily plan for future org chart changes and optimizations, so the "planning" feature is the most useful for us.

Jonathan was our implementation partner and he was great - friendly, helpful, answered all questions, etc. Review collected by and hosted on G2.com.

Not the most intuitive system. The trainings are helpful but if you aren't frequently using the system then you have to refresh yourself when you log back in on how to do things. Review collected by and hosted on G2.com.

After trialing multiple org chart platforms that never quite met our needs, we were beginning to think a solution didn’t exist. That changed when we found Orgchart. The customization options, attention to detail, and overall flexibility were exactly what we needed. Though what truly set this experience apart was the implementation process.

Our Implementation Specialist, Mackenzie Braden, was incredible from start to finish. He patiently answered my (many!) questions and guided us through each step with clarity and professionalism.

We’re extremely happy we went with Orgchart. The level of personal care and support we have received so far makes it clear we made the right choice. Review collected by and hosted on G2.com.

At this time, we honestly don’t have any major dislikes about the platform. Everything has been running smoothly, and the features we've used so far have met or exceeded expectations. If anything comes up as we continue to use it more extensively, we’ll be sure to provide that feedback. Review collected by and hosted on G2.com.

The customer service is fantastic. Anytime I am struggling with making changes I can always reach out to a representative who can either fix the problem for me or show me what to do with simple step by step directions with graphics. The org charts have been a great addition to our company for various proposals and audits. Review collected by and hosted on G2.com.

I would say the time-out is pretty fast. meaning if there is no activity for a certain amount of time it logs you out fairly quickly which can be annoying when trying to view multiple windows and needing to go back and forth can take time. Review collected by and hosted on G2.com.

The process with Jonathan Arana was excellent. We scheduled several different user and admin training sessions that were conducted by Jonathan Arana in a professional and structured way. Very happy! There are many features that work well for our agency. I actually used our organizational chart to assist with another project that required quick detailed information related to staff project and approval workflows. Without OrgChart, I would have had to pull information from our ERP system that would have taken so much longer. Review collected by and hosted on G2.com.

I have not run into any issues that I dislike. Review collected by and hosted on G2.com.

It clearly illustrates our team’s structure, making it easy to see reporting lines and understand each person’s role and responsibilities. The visual layout also enhances communication and collaboration across the team. David guided us through the details and did an excellent job explaining how everything works. Review collected by and hosted on G2.com.

Overall, the org chart works super well, but it could be a bit more intuitive when adding new team members. Review collected by and hosted on G2.com.

The ease of use and it flexibility. The system is easy to configure. Configuration of various colour, box shapes, line connection and even the type of data that you would like to use. It is also very flexible to adopt for your needs. Once you set it the way you like, all you need to do is upload a fresh report and you will have your new chart ready for use, share or publish. The chart has also the possibility to add legends including computations that will change depending in which area you are within the org chart.

I also find very helpful the help section that is very detailed and and can also guide you to set more advanced features. Review collected by and hosted on G2.com.

While the chart is easy to configure, to create new public users with limited access requires settings in a number of screens. However, this is done initially and as soon as you get the hang of it, it's not that difficult. On the other hand, if you get stuck support is very efficient. Review collected by and hosted on G2.com.

I like that OrgChart is very customizable and user-friendly. There are so many options/features to customize a chart to inspire creativity and create different fields that are best suited to your organization. The implementation process was also very smooth. We had a great integration specialist, named Jonathan Arana who was always readily available for questions. He also demonstrated and executed the trainings / implementation well and was very helpful throughout the entire process! Review collected by and hosted on G2.com.

I do think OrgChart is very user-friendly, although I do believe some functions could be enhanced, such as an AI tool on the side helping guide where to go if need be. Review collected by and hosted on G2.com.

In my prior roles, I spent years building and rebuilding org charts across various platforms—from Visio to complex design programs—constantly editing, updating, and starting from scratch each time leadership structures evolved or a new purpose required a different view. The process was time-consuming, frustrating, and often yielded only basic outcomes despite countless hours invested.

Discovering OrgChart.com has been a complete shift in how I approach organizational design. It’s streamlined, intuitive, and dynamic—allowing for effortless updates and multiple tailored outputs without reinventing the wheel each time. What once felt like a dreaded task is now efficient, even enjoyable. Simply put, it’s a true productivity and sanity saver. Review collected by and hosted on G2.com.

There’s really nothing to dislike about this program. You simply need to be patient and dedicate the necessary time to the implementation, setup, and learning process. In the end, it’s absolutely worth every bit of the time you invest! Review collected by and hosted on G2.com.