Jotform Reviews & Product Details

I like Jotform’s ease and flexibility, it lets us quickly create forms for bookings, media submissions, and events, keeping our charity organised and efficient for members, volunteers, and parents. Review collected by and hosted on G2.com.

While I find Jotform to be somewhat limited in terms of customisation, overall we are very satisfied with it as a program. Review collected by and hosted on G2.com.

Jotform is very easy to use and quick to set up, even for someone with limited technical skills. I could easily create multiple clinic forms for patient registration, diet consultation, and detailed symptom analysis without any coding. The drag and drop interface saves a lot of time, and there are many ready templates which make implementation smooth. As a certified dietician and clinic manager at My Wife's Homeopathy Clinic, it helps me manage patient records in a simple and clear way.

It offers a wide range of features conditional logic, PDF generation, and automated emails that make data collection and patient management more professional. The platform integrates easily with Google Sheets and email, so I can track and organize responses effortlessly. I use it almost daily, and it has become an essential part of my clinic workflow. Review collected by and hosted on G2.com.

Sometimes the limits on the free or lower plans feel restrictive for example, you may reach the monthly submission quota even for a small clinic, which forces you to upgrade. The customization for form design isn’t always very flexible certain layout or style changes require extra tweaking. On more complex forms, conditional logic or multi page flows sometimes misbehave or need patience to configure correctly. Overall Im very satiesfied. Review collected by and hosted on G2.com.

The biggest problem we solved with JotForm is time, which is rarely billable and is the most expensive part of the work process. At the same time, we wanted to create a form that clients would use to create the Contract themselves, and we succeeded in that. Using the application is simple and the implementation of the visuals we wanted to achieve is simple. Review collected by and hosted on G2.com.

The only complaint we have is the subscription renewal which is automated and without notification. Due to work we don't have time to think about it yet so a reminder a week or two earlier would be just fine. The customer support is AI which I don't like at all. Review collected by and hosted on G2.com.

Everything. Jotform has rescued us from document overload and made our time management far more effective, no cape required, but definitely a hero. Review collected by and hosted on G2.com.

Nothing yet, early days! I’ve only been using it for about a month, and I’m already looking forward to seeing what else I can build. If something pops up that I don’t love, I’ll definitely speak up. Review collected by and hosted on G2.com.

What I like best about Jotform is how intuitive and flexible it is. The platform makes it incredibly easy to build forms, collect responses, and streamline workflows without needing any technical background. The drag-and-drop builder is clean and user-friendly, and I love how quickly I can customize designs, add conditional logic, and automate follow-up emails.

Jotform also integrates seamlessly with the tools I use every day, which saves me time and keeps everything organized in one place. Whether I need to create a simple sign-off form or a more complex registration workflow, Jotform makes the entire process smooth and efficient. Review collected by and hosted on G2.com.

I dislike that several useful features require a higher-level subscription, and the dashboard can get a little busy when juggling multiple forms. Review collected by and hosted on G2.com.

It is easy to use and quick to roll out, even for more detailed forms. Implementation takes very little time, which helps when teams need something working the same day. The platform has a wide range of features that cover most day-to-day needs, and the integrations simplify how data moves into other tools. Customer support is steady and helpful when you need guidance. I use it frequently because it performs reliably and keeps data organised without extra effort. Review collected by and hosted on G2.com.

Complex workflows can feel limited, especially when you need multi-step approvals or branching logic across teams. Pricing scales quickly once submission limits rise, which makes long-term use harder to budget. Custom design options are there, but they don’t always match the level of control needed for more polished branded forms. Data residency and compliance settings need closer attention for organisations with strict hosting requirements. Analytics are basic, so anything deeper needs external tools. Review collected by and hosted on G2.com.

What I like best about Jotform is how easy and user-friendly it is for both me and my clients. It gives my customers a simple way to submit inquiries and travel quote requests, and it helps me stay organized by keeping all submissions, documents, and client details in one place. That makes my workflow faster and more professional. Review collected by and hosted on G2.com.

If I had to choose something I dislike about Jotform, it would be that the submission and upload limits can be restrictive during peak times for travel quotes or client inquiries. When I’m running promotions or multiple group trips, I can reach limits sooner than expected. It’s also a little time-consuming to customize the exact travel-quote flow I want without upgrading tiers.

However, I still use it because the layout is clean for customers, it keeps all inquiries organized in one place, and it integrates well with my process. Review collected by and hosted on G2.com.

I’ve been using Jotform for over three years now, and it’s become one of the most reliable pieces of software in my business. I use it for client onboarding, lead capture, contracts, and booking forms, and it handles all of it without the usual tech drama most tools seem determined to create.

What I appreciate most is how fast and easy it is to build and customize forms. I can make something polished and professional in a matter of minutes, which, frankly, still surprises me. Embedding forms on my site is effortless, and the integrations are exactly what I need. It syncs beautifully with my Google Calendar, sends autoresponders automatically, and even collects payments. That combination alone takes a huge load off my plate.

The biggest win for me is the end result: I have sleek, professional forms that gather my clients’ information cleanly and follow up with them without me having to babysit every step. It just works, and it makes my business look good.

After years of use, I honestly can’t think of anything that annoys me about Jotform. It’s one of the rare tools I completely trust. Overall, I absolutely love the software and would recommend it to anyone who needs high-quality, customizable forms without the hassle. Review collected by and hosted on G2.com.

I don't feel like there are any downsides. Review collected by and hosted on G2.com.

As a satisfied Jotform user, I can confidently say that this platform has revolutionized how I collect and manage data.

**Outstanding Customer Support**

Jotform's customer support is exceptional. Whenever I've encountered issues, their team has responded promptly and effectively. For instance, when my form expired, they reactivated it in less than an hour, showcasing their commitment to user satisfaction.

**Engaged Community**

The Jotform community is incredibly active and supportive. The forum is filled with solutions for various use cases, and questions are answered promptly, often within minutes

**Fair Pricing**

Jotform offers flexible pricing plans suitable for individuals, small businesses, and large enterprises. Their scalable pricing ensures that you only pay for what you need, making it a cost-effective solution for many users.

**Versatile Features**

The platform boasts a user-friendly drag-and-drop builder, extensive integrations with over 100 apps, and customizable templates. Advanced features like conditional logic, calculations, and payment integrations make it a powerful tool for various applications

In summary, Jotform's exceptional customer support, active community, fair pricing, and versatile features make it an invaluable tool for anyone needing efficient and reliable form-building solutions. Review collected by and hosted on G2.com.

I would like more integration Google sheet Review collected by and hosted on G2.com.

I really appreciate Jotform for allowing me to eliminate excessive use of ink and paper in my tattoo and piercing shop. This not only reduces waste but also alleviates the concern of losing papers since all records are maintained digitally, which helps me keep track of everything seamlessly. I love the customization features Jotform offers, especially the ability to customize forms where clients can upload a picture of their ID and affix their signature. This versatility means I can manage documentation efficiently within a single platform without needing to make physical copies. Moreover, this functionality allows me to send correspondence or aftercare instructions based directly on the forms clients fill out, thereby streamlining operations and communication with them. This comprehensive ability to manage various tasks in one spot is invaluable. Setting up Jotform was straightforward since I'm fairly computer-savvy, making the initial implementation a quick and simple process. Overall, the comprehensive ability to manage various documentation processes in one spot saves both time and money, which is highly beneficial for my business operations. Review collected by and hosted on G2.com.

The only issue I found initially was with the storage capacity, as the Jotform level I was using didn't provide enough memory for the number of forms I needed. Additionally, I was not fully aware of the signature feature at first, which could have been highlighted better. Review collected by and hosted on G2.com.