Jotform Features
Platform (8)
Customization
As reported in 905 Jotform reviews.
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Based on 790 Jotform reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
As reported in 751 Jotform reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
As reported in 828 Jotform reviews.
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
As reported in 873 Jotform reviews.
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
As reported in 826 Jotform reviews.
Is accessible from a mobile device and by users on the go.
Reporting
Based on 850 Jotform reviews.
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
As reported in 837 Jotform reviews.
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Registration (5)
Event creation
751 reviewers of Jotform have provided feedback on this feature.
Process of creating a new event
User registration process
As reported in 767 Jotform reviews.
User experience of registering for an event
Payment processing
Based on 650 Jotform reviews.
Ease of use in processing attendee payments
Mobile check-in
As reported in 620 Jotform reviews.
Check attendees into events and sessions using a mobile device
On-site tickets and registration
As reported in 625 Jotform reviews.
Register attendees and sell tickets on-site
Marketing and Communications (6)
Event website creation
This feature was mentioned in 588 Jotform reviews.
Design and manage a dedicated event website
Email automation
As reported in 675 Jotform reviews.
Automate email communications with attendees
Email customization
This feature was mentioned in 664 Jotform reviews.
Design and customize email communications
Contact list management
Based on 619 Jotform reviews.
Organize and manage contact list of attendees
Social media promotion
This feature was mentioned in 570 Jotform reviews.
Advertise and promote event using social media integrations
Lead generation and retrieval
Based on 572 Jotform reviews.
Tools for capture and follow-up of leads generated during an event
Sourcing (5)
Candidate Search
As reported in 212 Jotform reviews.
Searches for qualified candidates by integrating with career sites.
Career Page Configuration
Based on 202 Jotform reviews.
Configures branded career page for the users website.
Social Sourcing
35 reviewers of Jotform have provided feedback on this feature.
Enables the user to share job posting on social channels.
Job Posting
Based on 36 Jotform reviews.
Posts job listings to job boards.
Candidate Sourcing Metrics
This feature was mentioned in 33 Jotform reviews.
Reports where applicants are finding job listings.
Candidate Management - Applicant Tracking System (7)
Candidate Evaluations
As reported in 224 Jotform reviews.
Enables users to share feedback on candidates.
Applicant Data Management
As reported in 35 Jotform reviews.
Stores applicant data that can be accessed by multiple people on a team.
Hiring Processes Tracking
As reported in 32 Jotform reviews.
Tracks a candidates spot in the hiring process.
Automated Resume Parsing
Based on 31 Jotform reviews.
Analyzes resumes and applicant data based on user-selected preferences.
Scheduling
As reported in 31 Jotform reviews.
Integrates with calendars and allows the scheduling of phone screens and interviews.
Candidate-Facing Statuses
As reported in 30 Jotform reviews.
Enables candidates to view their position in the process.
Workflow Building
33 reviewers of Jotform have provided feedback on this feature.
Enables the building of custom recruiting workflows.
Before the Job (4)
Calendar
Based on 151 Jotform reviews.
Uses the calendar tool to determine field workers who are free for the job.
Dispatch
142 reviewers of Jotform have provided feedback on this feature.
Notifies field service workers of their upcoming assignments.
Roles
Based on 150 Jotform reviews.
Allows users to see tasks according to permissions and roles.
Booking
This feature was mentioned in 149 Jotform reviews.
Allows clients to book jobs through the desktop page or within the app.
On the Job (5)
Location
As reported in 146 Jotform reviews.
Tracks employee location to ensure timeliness.
Employee Communication
Based on 161 Jotform reviews.
Enables communication within the app from manager to field service employee.
Behavior Monitoring
This feature was mentioned in 145 Jotform reviews.
Monitors behavior in the field.
Client Notifications
This feature was mentioned in 154 Jotform reviews.
Notifies clients, should any delays or mishaps occur.
Field Sales
As reported in 143 Jotform reviews.
Includes some ability to serve as a sales and ordering application.
After the Job (4)
Reports
Based on 167 Jotform reviews.
Creates reports that reflect field performance either as a team or individually, to review productivity.
Analytics
164 reviewers of Jotform have provided feedback on this feature.
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Invoicing
Based on 143 Jotform reviews.
Sends invoices through the software and allows clients to pay on the spot.
CRM Integrations
This feature was mentioned in 142 Jotform reviews.
Integrates with CRM software to monitor all aspects of the customer relationship.
Platform Basics (3)
Performance Benchmarking
411 reviewers of Jotform have provided feedback on this feature.
Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
Reporting & Dashboards
As reported in 445 Jotform reviews.
Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
423 reviewers of Jotform have provided feedback on this feature.
Connects to external systems and applications as needed to complete team workflows.
Platform Content (4)
Employee Pulse Surveys
410 reviewers of Jotform have provided feedback on this feature.
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.
Survey Customization
447 reviewers of Jotform have provided feedback on this feature.
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
Goal and Challenge Creation
As reported in 399 Jotform reviews.
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Science-based templates
As reported in 383 Jotform reviews.
Provides content templates built by academics and/or practitioners and leverage science and research.
Platform Additional Functionality (4)
Employee Segmenting
Based on 383 Jotform reviews.
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
Goal and Challenge Creation
This feature was mentioned in 399 Jotform reviews.
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Peer Recognition
Based on 389 Jotform reviews.
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
Social Feedback Portal
Based on 387 Jotform reviews.
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Lead Monitoring (3)
Features
62 reviewers of Jotform have provided feedback on this feature.
Provides features to create and manage lists of potential customers
Performance
Based on 61 Jotform reviews.
Monitors form’s performance and contribution to the sales pipeline
Identification
This feature was mentioned in 59 Jotform reviews.
Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page
Data Capture (4)
Mobile
Based on 58 Jotform reviews.
Records leads using different types of devices
Websites
As reported in 65 Jotform reviews.
Captures form submissions from existing forms on websites or landing pages
Social Media
57 reviewers of Jotform have provided feedback on this feature.
Captures leads across social media channels
Data
Based on 62 Jotform reviews.
Captures measurable, real customer data gathered directly from a website
Analytics (2)
Export/Import
Based on 60 Jotform reviews.
Exports and imports lead data to and from various formats like plain text, spreadsheets, etc.
Reporting
Based on 63 Jotform reviews.
Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.
Customization (8)
Forms
73 reviewers of Jotform have provided feedback on this feature.
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter
Personalization
62 reviewers of Jotform have provided feedback on this feature.
Changes colors, calls to action, or form length to personalize lead capture
Templates
As reported in 68 Jotform reviews.
Provides pre-configured templates that can be customized by users
Integration
Based on 64 Jotform reviews.
Integrates with sales and marketing software solutions to transfer lead data between them
Custom Fields
Based on 2168 Jotform reviews.
Allows users to add custom fields to forms that aren't already on the templates
Conditional Logic
This feature was mentioned in 2031 Jotform reviews.
Enables forms to hide or show certain fields based on respondents' answers
Multi-page Forms
As reported in 2027 Jotform reviews.
Allows users to create forms with more than one page
Design
As reported in 2202 Jotform reviews.
Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.)
Survey Management (4)
Survey Builder
As reported in 1172 Jotform reviews.
Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor
Question Types
This feature was mentioned in 1193 Jotform reviews.
Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings
Templates
1134 reviewers of Jotform have provided feedback on this feature.
Offers pre-built templates for creating surveys with different audiences or use cases
Survey Distribution
This feature was mentioned in 1088 Jotform reviews.
Provides tools for distributing surveys through email, SMS, social media, etc.
Survey Customization (4)
Branching/Skip Logic
Based on 1010 Jotform reviews.
Helps create more intelligent surveys based on respondent's actions and answers
Branding
As reported in 1057 Jotform reviews.
Allows users to customize survey colors, logos, and URLs to match company branding
Multimedia Support
945 reviewers of Jotform have provided feedback on this feature.
Ability to embed videos, photos, or other rich media
Multilingual Surveys
As reported in 851 Jotform reviews.
Allows for creation of surveys in different languages and advanced survey translation
Survey Insights (4)
Reporting & Analytics
1088 reviewers of Jotform have provided feedback on this feature.
Provides tools to visualize and analyze data
BI Tools Integration
This feature was mentioned in 840 Jotform reviews.
Allows integration with third -party reporting and business intelligence applications
Data Exporting
Based on 1088 Jotform reviews.
Allows users to export reports from the product into an .xsl, .csv, or .pdf file
Permissions
As reported in 1015 Jotform reviews.
Allows administrators to set permissions on viewing, filtering, or sharing survey results
Notifications (3)
Confirmations & Reminders
44 reviewers of Jotform have provided feedback on this feature.
Ability to send confirmation and reminder emails & texts
Appointment Follow-Up
As reported in 44 Jotform reviews.
Ability to send automated follow-up emails/texts upon conclusion of appointment
Scheduling Notifications
43 reviewers of Jotform have provided feedback on this feature.
Receive a notification whenever a customer schedules an appointment
Settings (3)
Time Zone Detection
As reported in 43 Jotform reviews.
Automatically detects the time zone of both parties to avoid booking mistakes
Availability Settings
As reported in 44 Jotform reviews.
Ability to set preferred availability to ensure appointments are only booked during approved times
Blocked Time Settings
Based on 43 Jotform reviews.
Ability to block off additional time between appointments for travel or preparation
Personalization (2)
Branding
Based on 43 Jotform reviews.
Personalize booking page with custom logos and colors to match branding
Links
Based on 37 Jotform reviews.
Personalize a booking link to share with customers
Integrations (5)
Multi- Calendar Integration
As reported in 39 Jotform reviews.
Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.
Website Integration
This feature was mentioned in 41 Jotform reviews.
Provides the ability to be embedded into websites
Payment Acceptance
As reported in 40 Jotform reviews.
Integrates with payment processing software to accept payment from customers
Video Conferencing
Based on 38 Jotform reviews.
Integrates with video conferencing tools to allow for virtual appointments
Communication
This feature was mentioned in 38 Jotform reviews.
Integrates with SMS providers or instant messaging platforms to communicate directly with customers
Additional Functionality (5)
Embedded Forms
As reported in 1959 Jotform reviews.
Enables forms to be embedded onto a website without having to create code from scratch
Offline Capability
Based on 1693 Jotform reviews.
Can used without an internet connection
Notifications
Based on 2049 Jotform reviews.
Sends notifications when a completed form is recieved
Payments
Based on 1704 Jotform reviews.
Contains integrations with payment processors, enabling users to accept payments through forms
Mobile Forms
Based on 2021 Jotform reviews.
Allows users to build, distribute and access forms from a mobile device
Performance reviews (2)
customizable forms
227 reviewers of Jotform have provided feedback on this feature.
Provides customizable employee review surveys and questionnaires.
360 reviews
Based on 207 Jotform reviews.
Facilitates 360-degree feedback between managers, employees, and peers.
Feedback (2)
requesting feedback
This feature was mentioned in 212 Jotform reviews.
Allows employees or managers to request feedback from other employees.
continuous feedback
This feature was mentioned in 198 Jotform reviews.
Collects continuous feedback, or regular exchanges of feedback between employees.
Data (2)
Dashboard and Reporting
This feature was mentioned in 210 Jotform reviews.
Generates in-depth visual dashboards and reports based on employee performance data.
Historical Analysis
Based on 198 Jotform reviews.
Retains historical performance review data or integrates with third-party applications where historical data can be maintained.
Generative AI (8)
AI Text Generation
This feature was mentioned in 34 Jotform reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
35 reviewers of Jotform have provided feedback on this feature.
Condenses long documents or text into a brief summary.
AI Text-to-Image
34 reviewers of Jotform have provided feedback on this feature.
Provides the ability to generate images from a text prompt.
AI Text-to-Speech
34 reviewers of Jotform have provided feedback on this feature.
Simulates human-like speech from text inputs.
AI Image-to-Text
This feature was mentioned in 34 Jotform reviews.
Converts images into a textual description, identifying key elements.
AI Text Summarization
97 reviewers of Jotform have provided feedback on this feature.
Condenses long documents or text into a brief summary.
AI Image-to-Text
This feature was mentioned in 95 Jotform reviews.
Converts images into a textual description, identifying key elements.
AI Text Generation
Based on 400 Jotform reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Lead Capture (2)
Cross-system Integration
This feature was mentioned in 52 Jotform reviews.
Works across multiple software systems or databases
Proactive Assistance
This feature was mentioned in 50 Jotform reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Salesforce AppExchange Apps (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Applicant Tracking Systems (ATS) (3)
Adaptive Learning
Based on 28 Jotform reviews.
Improves performance based on feedback and experience
Natural Language Interaction
28 reviewers of Jotform have provided feedback on this feature.
Engages in human-like conversation for task delegation
Decision Making
28 reviewers of Jotform have provided feedback on this feature.
Makes informed choices based on available data and objectives
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Based on 24 Jotform reviews.
Capability to perform complex tasks without constant human input
Natural Language Interaction
24 reviewers of Jotform have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
Based on 24 Jotform reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Event Registration & Ticketing (3)
Autonomous Task Execution
As reported in 78 Jotform reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 78 Jotform reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
Based on 79 Jotform reviews.
Works across multiple software systems or databases
AI - Applicant Tracking Systems (ATS) (3)
Predictive Insights
27 reviewers of Jotform have provided feedback on this feature.
Admin can use predictive AI analytics to better match candidates to positions.
AI Job Description
As reported in 26 Jotform reviews.
Users can generate job descriptions with generative AI.
Chatbot
27 reviewers of Jotform have provided feedback on this feature.
Provides an AI chatbot to guide users through the hiring process.
Agentic AI - Survey (3)
Adaptive Learning
Based on 126 Jotform reviews.
Improves performance based on feedback and experience
Proactive Assistance
This feature was mentioned in 123 Jotform reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 126 Jotform reviews.
Makes informed choices based on available data and objectives
Agentic AI - Online Appointment Scheduling (3)
Autonomous Task Execution
Based on 35 Jotform reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
This feature was mentioned in 34 Jotform reviews.
Ability to break down and plan multi-step processes
Natural Language Interaction
36 reviewers of Jotform have provided feedback on this feature.
Engages in human-like conversation for task delegation





