Jotform Features
Platform (8)
Customization
As reported in 874 Jotform reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Based on 783 Jotform reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Based on 747 Jotform reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups. 812 reviewers of Jotform have provided feedback on this feature.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably. 853 reviewers of Jotform have provided feedback on this feature.
Mobility
Is accessible from a mobile device and by users on the go. This feature was mentioned in 809 Jotform reviews.
Reporting
As reported in 836 Jotform reviews. Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. This feature was mentioned in 827 Jotform reviews.
Registration (5)
Event creation
Process of creating a new event 746 reviewers of Jotform have provided feedback on this feature.
User registration process
As reported in 763 Jotform reviews. User experience of registering for an event
Payment processing
Ease of use in processing attendee payments 647 reviewers of Jotform have provided feedback on this feature.
Mobile check-in
As reported in 620 Jotform reviews. Check attendees into events and sessions using a mobile device
On-site tickets and registration
Based on 624 Jotform reviews. Register attendees and sell tickets on-site
Marketing and Communications (6)
Event website creation
Based on 587 Jotform reviews. Design and manage a dedicated event website
Email automation
Automate email communications with attendees This feature was mentioned in 673 Jotform reviews.
Email customization
Design and customize email communications This feature was mentioned in 663 Jotform reviews.
Contact list management
Organize and manage contact list of attendees This feature was mentioned in 619 Jotform reviews.
Social media promotion
Advertise and promote event using social media integrations This feature was mentioned in 569 Jotform reviews.
Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event 571 reviewers of Jotform have provided feedback on this feature.
Sourcing (5)
Candidate Search
Searches for qualified candidates by integrating with career sites. 212 reviewers of Jotform have provided feedback on this feature.
Career Page Configuration
As reported in 202 Jotform reviews. Configures branded career page for the users website.
Social Sourcing
As reported in 35 Jotform reviews. Enables the user to share job posting on social channels.
Job Posting
As reported in 36 Jotform reviews. Posts job listings to job boards.
Candidate Sourcing Metrics
Based on 33 Jotform reviews. Reports where applicants are finding job listings.
Candidate Management - Applicant Tracking System (7)
Candidate Evaluations
As reported in 224 Jotform reviews. Enables users to share feedback on candidates.
Applicant Data Management
Stores applicant data that can be accessed by multiple people on a team. This feature was mentioned in 35 Jotform reviews.
Hiring Processes Tracking
Based on 32 Jotform reviews. Tracks a candidates spot in the hiring process.
Automated Resume Parsing
Analyzes resumes and applicant data based on user-selected preferences. This feature was mentioned in 31 Jotform reviews.
Scheduling
As reported in 31 Jotform reviews. Integrates with calendars and allows the scheduling of phone screens and interviews.
Candidate-Facing Statuses
Based on 30 Jotform reviews. Enables candidates to view their position in the process.
Workflow Building
Enables the building of custom recruiting workflows. This feature was mentioned in 33 Jotform reviews.
Before the Job (4)
Calendar
As reported in 150 Jotform reviews. Uses the calendar tool to determine field workers who are free for the job.
Dispatch
Based on 142 Jotform reviews. Notifies field service workers of their upcoming assignments.
Roles
Allows users to see tasks according to permissions and roles. 149 reviewers of Jotform have provided feedback on this feature.
Booking
Allows clients to book jobs through the desktop page or within the app. 149 reviewers of Jotform have provided feedback on this feature.
On the Job (5)
Location
As reported in 146 Jotform reviews. Tracks employee location to ensure timeliness.
Employee Communication
As reported in 159 Jotform reviews. Enables communication within the app from manager to field service employee.
Behavior Monitoring
Monitors behavior in the field. This feature was mentioned in 145 Jotform reviews.
Client Notifications
Based on 154 Jotform reviews. Notifies clients, should any delays or mishaps occur.
Field Sales
Based on 143 Jotform reviews. Includes some ability to serve as a sales and ordering application.
After the Job (4)
Reports
Based on 166 Jotform reviews. Creates reports that reflect field performance either as a team or individually, to review productivity.
Analytics
As reported in 164 Jotform reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Invoicing
Based on 143 Jotform reviews. Sends invoices through the software and allows clients to pay on the spot.
CRM Integrations
Based on 142 Jotform reviews. Integrates with CRM software to monitor all aspects of the customer relationship.
Platform Basics (3)
Performance Benchmarking
As reported in 410 Jotform reviews. Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
Reporting & Dashboards
As reported in 444 Jotform reviews. Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
Connects to external systems and applications as needed to complete team workflows. 422 reviewers of Jotform have provided feedback on this feature.
Platform Content (4)
Employee Pulse Surveys
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. 408 reviewers of Jotform have provided feedback on this feature.
Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. 446 reviewers of Jotform have provided feedback on this feature.
Goal and Challenge Creation
Based on 398 Jotform reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Science-based templates
Based on 382 Jotform reviews. Provides content templates built by academics and/or practitioners and leverage science and research.
Platform Additional Functionality (4)
Employee Segmenting
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. 382 reviewers of Jotform have provided feedback on this feature.
Goal and Challenge Creation
Based on 398 Jotform reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Peer Recognition
Based on 388 Jotform reviews. Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
Social Feedback Portal
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity. 385 reviewers of Jotform have provided feedback on this feature.
Lead Monitoring (3)
Features
Provides features to create and manage lists of potential customers This feature was mentioned in 57 Jotform reviews.
Performance
Monitors form’s performance and contribution to the sales pipeline 57 reviewers of Jotform have provided feedback on this feature.
Identification
Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page This feature was mentioned in 55 Jotform reviews.
Data Capture (4)
Mobile
Records leads using different types of devices This feature was mentioned in 54 Jotform reviews.
Websites
Captures form submissions from existing forms on websites or landing pages This feature was mentioned in 54 Jotform reviews.
Social Media
Captures leads across social media channels 52 reviewers of Jotform have provided feedback on this feature.
Data
Captures measurable, real customer data gathered directly from a website 54 reviewers of Jotform have provided feedback on this feature.
Analytics (2)
Export/Import
As reported in 55 Jotform reviews. Exports and imports lead data to and from various formats like plain text, spreadsheets, etc.
Reporting
Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. 55 reviewers of Jotform have provided feedback on this feature.
Customization (8)
Forms
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter 59 reviewers of Jotform have provided feedback on this feature.
Personalization
As reported in 56 Jotform reviews. Changes colors, calls to action, or form length to personalize lead capture
Templates
As reported in 56 Jotform reviews. Provides pre-configured templates that can be customized by users
Integration
As reported in 55 Jotform reviews. Integrates with sales and marketing software solutions to transfer lead data between them
Custom Fields
Allows users to add custom fields to forms that aren't already on the templates This feature was mentioned in 2090 Jotform reviews.
Conditional Logic
Based on 2001 Jotform reviews. Enables forms to hide or show certain fields based on respondents' answers
Multi-page Forms
As reported in 2008 Jotform reviews. Allows users to create forms with more than one page
Design
Based on 2135 Jotform reviews. Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.)
Survey Management (4)
Survey Builder
Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor This feature was mentioned in 1161 Jotform reviews.
Question Types
Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings This feature was mentioned in 1181 Jotform reviews.
Templates
Offers pre-built templates for creating surveys with different audiences or use cases This feature was mentioned in 1126 Jotform reviews.
Survey Distribution
Provides tools for distributing surveys through email, SMS, social media, etc. This feature was mentioned in 1082 Jotform reviews.
Survey Customization (4)
Branching/Skip Logic
Helps create more intelligent surveys based on respondent's actions and answers 1005 reviewers of Jotform have provided feedback on this feature.
Branding
Allows users to customize survey colors, logos, and URLs to match company branding This feature was mentioned in 1051 Jotform reviews.
Multimedia Support
Ability to embed videos, photos, or other rich media 943 reviewers of Jotform have provided feedback on this feature.
Multilingual Surveys
Based on 849 Jotform reviews. Allows for creation of surveys in different languages and advanced survey translation
Survey Insights (4)
Reporting & Analytics
Based on 1084 Jotform reviews. Provides tools to visualize and analyze data
BI Tools Integration
Allows integration with third -party reporting and business intelligence applications This feature was mentioned in 837 Jotform reviews.
Data Exporting
Allows users to export reports from the product into an .xsl, .csv, or .pdf file 1083 reviewers of Jotform have provided feedback on this feature.
Permissions
Allows administrators to set permissions on viewing, filtering, or sharing survey results 1012 reviewers of Jotform have provided feedback on this feature.
Notifications (3)
Confirmations & Reminders
Based on 42 Jotform reviews. Ability to send confirmation and reminder emails & texts
Appointment Follow-Up
Ability to send automated follow-up emails/texts upon conclusion of appointment This feature was mentioned in 41 Jotform reviews.
Scheduling Notifications
Receive a notification whenever a customer schedules an appointment 41 reviewers of Jotform have provided feedback on this feature.
Settings (3)
Time Zone Detection
Based on 42 Jotform reviews. Automatically detects the time zone of both parties to avoid booking mistakes
Availability Settings
As reported in 42 Jotform reviews. Ability to set preferred availability to ensure appointments are only booked during approved times
Blocked Time Settings
As reported in 42 Jotform reviews. Ability to block off additional time between appointments for travel or preparation
Personalization (2)
Branding
As reported in 41 Jotform reviews. Personalize booking page with custom logos and colors to match branding
Links
Personalize a booking link to share with customers This feature was mentioned in 36 Jotform reviews.
Integrations (5)
Multi- Calendar Integration
As reported in 38 Jotform reviews. Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.
Website Integration
Provides the ability to be embedded into websites This feature was mentioned in 39 Jotform reviews.
Payment Acceptance
Based on 38 Jotform reviews. Integrates with payment processing software to accept payment from customers
Video Conferencing
As reported in 37 Jotform reviews. Integrates with video conferencing tools to allow for virtual appointments
Communication
As reported in 37 Jotform reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers
Additional Functionality (5)
Embedded Forms
Based on 1931 Jotform reviews. Enables forms to be embedded onto a website without having to create code from scratch
Offline Capability
Can used without an internet connection This feature was mentioned in 1676 Jotform reviews.
Notifications
Sends notifications when a completed form is recieved 2014 reviewers of Jotform have provided feedback on this feature.
Payments
Based on 1676 Jotform reviews. Contains integrations with payment processors, enabling users to accept payments through forms
Mobile Forms
As reported in 1990 Jotform reviews. Allows users to build, distribute and access forms from a mobile device
Performance reviews (2)
customizable forms
As reported in 226 Jotform reviews. Provides customizable employee review surveys and questionnaires.
360 reviews
Facilitates 360-degree feedback between managers, employees, and peers. This feature was mentioned in 206 Jotform reviews.
Feedback (2)
requesting feedback
As reported in 211 Jotform reviews. Allows employees or managers to request feedback from other employees.
continuous feedback
As reported in 197 Jotform reviews. Collects continuous feedback, or regular exchanges of feedback between employees.
Data (2)
Dashboard and Reporting
Generates in-depth visual dashboards and reports based on employee performance data. This feature was mentioned in 209 Jotform reviews.
Historical Analysis
As reported in 197 Jotform reviews. Retains historical performance review data or integrates with third-party applications where historical data can be maintained.
Generative AI (8)
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 33 Jotform reviews.
AI Text Summarization
Based on 34 Jotform reviews. Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt. 33 reviewers of Jotform have provided feedback on this feature.
AI Text-to-Speech
Simulates human-like speech from text inputs. 33 reviewers of Jotform have provided feedback on this feature.
AI Image-to-Text
Converts images into a textual description, identifying key elements. 33 reviewers of Jotform have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 97 Jotform reviews.
AI Image-to-Text
Converts images into a textual description, identifying key elements. This feature was mentioned in 95 Jotform reviews.
AI Text Generation
Based on 400 Jotform reviews. Allows users to generate text based on a text prompt.
Agentic AI - Lead Capture (2)
Cross-system Integration
Works across multiple software systems or databases 48 reviewers of Jotform have provided feedback on this feature.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 46 Jotform reviews.
Agentic AI - Salesforce AppExchange Apps (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Applicant Tracking Systems (ATS) (3)
Adaptive Learning
Based on 28 Jotform reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 28 Jotform reviews.
Decision Making
Makes informed choices based on available data and objectives 28 reviewers of Jotform have provided feedback on this feature.
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 24 Jotform reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 24 Jotform reviews.
Proactive Assistance
Based on 24 Jotform reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Event Registration & Ticketing (3)
Autonomous Task Execution
As reported in 78 Jotform reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 78 Jotform reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 78 Jotform reviews.
AI - Applicant Tracking Systems (ATS) (3)
Predictive Insights
Admin can use predictive AI analytics to better match candidates to positions. 27 reviewers of Jotform have provided feedback on this feature.
AI Job Description
As reported in 26 Jotform reviews. Users can generate job descriptions with generative AI.
Chatbot
As reported in 27 Jotform reviews. Provides an AI chatbot to guide users through the hiring process.
Agentic AI - Survey (3)
Adaptive Learning
As reported in 124 Jotform reviews. Improves performance based on feedback and experience
Proactive Assistance
As reported in 121 Jotform reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 124 Jotform reviews.
Agentic AI - Online Appointment Scheduling (3)
Autonomous Task Execution
Based on 34 Jotform reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes 33 reviewers of Jotform have provided feedback on this feature.
Natural Language Interaction
As reported in 35 Jotform reviews. Engages in human-like conversation for task delegation





