Compare Jotform and Typeform 
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (65.1% of reviews)
Entry-Level Pricing
Free
Free Per Month
Jotform
Star Rating
(4,899)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansTypeform
Star Rating
(963)4.5 out of 5
Market Segments
Small-Business (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Typeform excels in user experience, with many praising its clean interface and smooth flow that make building forms feel effortless, even for first-time users. This focus on aesthetics and ease of use helps increase engagement, encouraging more customers to complete surveys.
- Users say Jotform stands out for its robust API integrations and overall ease of use, making it a great choice for businesses needing versatile solutions for customer surveys and booking systems. Reviewers appreciate its nice UI and the product's ability to meet various business needs effectively.
- According to verified reviews, Typeform's conversational style in forms is a unique feature that enhances user engagement, making the survey experience feel more personal and interactive. This aspect is often highlighted as a key reason for choosing Typeform over other options.
- Reviewers mention that Jotform's customer support is exceptional, with many users noting that they receive prompt and helpful assistance. This level of support can be crucial for businesses that rely on timely responses to technical issues or inquiries.
- G2 reviewers highlight that while Typeform has a strong focus on design and user experience, it may face challenges in matching specific workflow needs for some users, leading to configuration difficulties. This can be a consideration for businesses with unique requirements.
- Users report that both platforms offer free entry-level pricing, but Jotform's extensive library of templates and features is often seen as a significant advantage, providing users with more options to customize their forms and surveys effectively.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
Jotform
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.1
3,792
8.9
798
Ease of Use
9.2
3,871
9.3
809
Ease of Setup
9.1
2,987
9.1
524
Ease of Admin
9.1
2,568
9.0
432
Quality of Support
8.8
2,994
8.4
580
Has the product been a good partner in doing business?
9.1
2,451
8.8
412
Product Direction (% positive)
9.3
3,780
8.6
764
Features by Category
Registration
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
63
8.5
123
8.7
62
8.6
119
8.0
60
Feature Not Available
Agentic AI - Lead Capture
7.8
52
Feature Not Available
7.7
50
Feature Not Available
Data Capture
8.4
59
8.7
122
8.7
66
8.9
118
7.9
58
8.5
109
8.5
63
8.7
113
Analytics
8.7
61
8.6
113
8.5
64
8.4
114
Customization
9.3
74
9.3
119
9.0
63
9.0
118
8.8
69
8.6
113
8.8
64
8.7
115
Survey Management
9.3
1176
9.0
264
9.3
1196
9.1
264
8.8
1136
8.4
253
9.0
1089
8.7
250
Survey Customization
8.6
1012
8.7
257
8.6
1060
8.5
247
8.3
945
8.4
230
8.0
851
7.9
198
Survey Insights
8.6
1090
8.4
251
7.9
840
7.9
190
8.8
1091
8.8
238
8.5
1018
8.7
219
Agentic AI - Survey
7.5
126
Feature Not Available
7.6
123
Feature Not Available
7.7
126
Feature Not Available
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2177
8.6
192
8.8
2035
8.9
199
9.0
2031
9.0
196
8.7
2211
9.0
213
Additional Functionality
8.8
1964
8.8
179
7.7
1694
Feature Not Available
8.9
2058
8.4
176
8.0
1710
7.6
154
8.9
2022
8.6
177
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
Categories
Categories
Shared Categories
Jotform and Typeform are categorized as Online Form Builder, Lead Capture, and Survey
Unique Categories
Typeform has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Marketing and Advertising
11.7%
Information Technology and Services
9.4%
Computer Software
8.7%
Health, Wellness and Fitness
4.0%
Internet
3.6%
Other
62.6%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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