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At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Free
Free Per Month
Jotform
Star Rating
(4,398)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansTypeform
Star Rating
(931)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Typeform excels in its user-friendly design, with a score of 9.0 in Design, making it visually appealing for creating engaging surveys. In contrast, Jotform, while still strong at 8.8, is noted to have a more utilitarian interface that some users find less attractive.
- Reviewers mention that Jotform's Survey Builder is rated higher at 9.3 compared to Typeform's 9.0, highlighting Jotform's robust features like conditional logic and a wider variety of question types, which users find beneficial for complex surveys.
- G2 users indicate that Typeform's performance in mobile forms is rated at 8.6, while Jotform shines with an 8.9, suggesting that Jotform provides a more seamless experience for users accessing surveys on mobile devices.
- Users on G2 report that Jotform's quality of support is rated higher at 8.8 compared to Typeform's 8.4, with many reviewers appreciating Jotform's responsive customer service and extensive help resources.
- Reviewers mention that both platforms offer free entry-level pricing, but Jotform has a larger user base with 3964 reviews compared to Typeform's 880, indicating a more established presence in the market, particularly among small businesses (73.2% of Jotform reviews vs. 64.8% for Typeform).
- Users say that while both platforms have similar scores for features at 8.5, Jotform's templates and survey distribution capabilities are often highlighted as superior, with users appreciating the ease of sharing surveys across various channels.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
Jotform
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.1
3,567
8.9
769
Ease of Use
9.2
3,640
9.3
781
Ease of Setup
9.1
2,765
9.0
496
Ease of Admin
9.1
2,399
9.0
424
Quality of Support
8.8
2,821
8.4
555
Has the product been a good partner in doing business?
9.2
2,294
8.8
404
Product Direction (% positive)
9.3
3,555
8.6
738
Features by Category
Registration
9.0
744
Not enough data
9.2
759
Not enough data
8.0
645
Not enough data
7.9
618
Not enough data
8.2
622
Not enough data
Generative AI
7.4
399
Not enough data
Marketing and Communications
7.8
586
Not enough data
8.5
671
Not enough data
8.3
661
Not enough data
8.2
618
Not enough data
7.5
568
Not enough data
7.8
570
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
76
Not enough data
7.3
77
Not enough data
7.3
77
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
52
8.5
118
8.7
53
8.6
116
7.8
51
Feature Not Available
Agentic AI - Lead Capture
7.6
45
Feature Not Available
7.5
44
Feature Not Available
Data Capture
8.3
51
8.6
117
8.6
51
8.9
114
7.8
49
8.4
106
8.4
50
8.7
110
Analytics
8.6
51
8.6
110
8.4
51
8.4
111
Customization
9.1
54
9.3
116
8.9
52
9.0
115
8.8
51
8.6
110
8.7
51
8.7
112
Survey Management
9.3
1152
9.0
255
9.3
1175
9.1
257
8.8
1120
8.5
248
9.0
1077
8.7
248
Survey Customization
8.6
1000
8.8
250
8.6
1047
8.5
242
8.3
940
8.4
227
8.0
846
7.9
196
Survey Insights
8.6
1080
8.4
246
7.9
833
8.0
189
8.8
1079
8.8
235
8.5
1008
8.7
218
Agentic AI - Survey
7.5
122
Feature Not Available
7.5
119
Feature Not Available
7.7
121
Feature Not Available
Notifications
8.5
40
Not enough data
8.2
39
Not enough data
8.4
39
Not enough data
Settings
8.0
40
Not enough data
8.4
40
Not enough data
8.1
40
Not enough data
Personalization
8.9
39
Not enough data
8.7
34
Not enough data
Integrations
7.5
36
Not enough data
8.5
37
Not enough data
7.9
36
Not enough data
6.9
35
Not enough data
7.2
35
Not enough data
Generative AI
7.5
32
Not enough data
7.0
33
Not enough data
6.8
32
Not enough data
7.0
32
Not enough data
6.7
32
Not enough data
Agentic AI - Online Appointment Scheduling
7.1
32
Not enough data
7.2
32
Not enough data
7.5
32
Not enough data
Customization
8.9
2068
8.5
185
8.8
1985
8.9
190
9.0
1992
9.0
190
8.7
2115
9.0
193
Additional Functionality
8.8
1915
8.8
174
7.7
1664
Feature Not Available
8.9
1995
8.4
171
8.0
1665
7.6
150
8.9
1974
8.6
171
Performance reviews
9.2
225
Not enough data
8.8
205
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
208
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
859
Not enough data
8.1
773
Not enough data
8.0
738
Not enough data
8.6
800
Not enough data
9.1
839
Not enough data
8.8
798
Not enough data
8.7
825
Not enough data
8.7
815
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
409
Not enough data
8.6
442
Not enough data
8.3
421
Not enough data
Platform Content
8.5
407
Not enough data
8.8
444
Not enough data
8.3
396
Not enough data
7.8
381
Not enough data
Platform Additional Functionality
8.0
381
Not enough data
8.3
396
Not enough data
7.9
387
Not enough data
7.9
384
Not enough data
Platform
8.9
859
Not enough data
8.1
773
Not enough data
8.0
738
Not enough data
8.6
800
Not enough data
9.1
839
Not enough data
8.8
798
Not enough data
8.7
825
Not enough data
8.7
815
Not enough data
Categories
Categories
Shared Categories
Jotform and Typeform are categorized as Online Form Builder, Lead Capture, and Survey
Unique Categories
Typeform has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.7%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Marketing and Advertising
11.6%
Information Technology and Services
9.2%
Computer Software
9.0%
Health, Wellness and Fitness
4.1%
Internet
3.7%
Other
62.4%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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