CINC Systems Reviews & Product Details

CINC Systems has truly transformed the way we operate. What I like best is its efficiency—it not only streamlines our processes but makes us as a company more efficient overall. In this business, efficiency is everything, and CINC delivers on that promise.

Another major advantage is cost control. By automating and simplifying tasks, CINC helps us keep our operational costs low without sacrificing quality or performance.

Finally, CINC stands out as a leader in technology. We want to stay on the cutting edge, and CINC is a key partner in making that happen. Its innovative solutions ensure we remain competitive and forward-thinking in a rapidly evolving industry. Review collected by and hosted on G2.com.

There are no downsides from our point of view. They are truly a partner for our business success Review collected by and hosted on G2.com.

I love using CINC Systems as our Community Association Management software because it provides an impressive level of transparency, communication, and comprehensive accounting services. It truly makes our daily operations more efficient. What I particularly appreciate about CINC Systems is the team's dedication to listening to client needs and developing solutions tailored to those needs. Their exceptional support and continuous focus on growth are outstanding. Additionally, the ease of scalability with this system is commendable as it effortlessly grows alongside our company. The reporting features empower us to provide our Board of Directors with a thorough understanding of the financial health and overall wellbeing of their association. The accounting tools simplify payment processes by seamlessly integrating with partner banks, which eliminates the hassle of regular assessment payments. Furthermore, the system is robust enough to handle all our requirements without the need for additional tools or software, which underscores its comprehensive capability. I also found the initial setup process very easy, thanks to their dedicated support team who take the time to work with us on developing each module. The webinars offered are invaluable as they provide detailed walkthroughs of each section of the system, making it easier to revisit whenever I need reminders. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Like everyone else, my first thought when writing this review was to talk about how well CINC works in terms of information management and its interface with the website for homeowners and Board Members, and how easy it makes accounting tasks. But I think an overlooked value is that this software is so intuitive that most new team members can navigate it without help on their first day and are capable of working independently the first week. Very little time is needed to train new hires on how to use CINC, which is great asset when you are busy getting them up to speed for their position. Review collected by and hosted on G2.com.

The only downside is that they are so innovative it is hard to keep up with all of the amazing changes and upgrades. Review collected by and hosted on G2.com.

We’ve been very happy with this software. The pricing is affordable, especially considering how many features it offers. It’s easy to use, reliable, and continues to improve. We’re especially excited about the new AI features rolling out soon—this company is clearly committed to innovation and meeting customer needs. Review collected by and hosted on G2.com.

While overall support is good, there have been times when a ticket was closed too quickly without fully understanding the issue. It can be frustrating when the initial response isn’t as helpful as expected, and more follow-up is needed to resolve the problem. Review collected by and hosted on G2.com.

CINC is the perfect tool for all of your associations accounting needs. Once you have the system completely setup it will basically do your accounting work for you!

I have been working with the CINC software for 7 years and I have had Happy Boards for all 7 years!

The CCR works great so long as you have it setup correctly. Review collected by and hosted on G2.com.

I work with CINC clients to help them fully setup their CINC systems and I help train their staff on the system. The biggest complaint I get is not really about the system itself but more about just the disconnect they feel from the time implementation ends to their current time. Review collected by and hosted on G2.com.

Integration with banking and strongroom, auto bank reconciliations and scheduling group reporting. Review collected by and hosted on G2.com.

Homeowner information tracking does not allow for separate contacts when there are multiple owners. System is not ready for California e-communication laws. Monthly reporting groups cannot accommodate easily running a financial packet for a prior month. When a error is made on a journal entry date/amount or invoice void date you cannot correct it. This requires a support ticket that usually takes 2+ minutes to fill out and 12-48 hours to have it corrected. Lack of custom reporting options that are user friendly. In general, improvements to the system and mysterious issues happen and backlog support or product development are very slow and have no ETA on when support cases will be resolved. Review collected by and hosted on G2.com.

I like the efficiency of having one platform to login and view my accounts. I like the accounting services a lot because they are so responsive and they really go above and beyond to assist even when it’s not in their wheelhouse. They will still try to advise or send you to the right people. The implementation team did a lot of work to get me up and running which I was very impressed. My account manager is simply wonderful to work with and so responsive. My salesperson still reaches out to check in from time to time and that speaks volumes. Review collected by and hosted on G2.com.

Webaxus is rough and violations and arc process is way more complicated then it needs to be. Review collected by and hosted on G2.com.

CINC has great capabilities and tracking for Accounting Services, violation management, and work order management. The reports you can run provide a great idata. It is a very user friendly software! Review collected by and hosted on G2.com.

It appears that modules are often developed but never completed. For example, the portfolio management module is missing key aspects of reporting action items, which have been communicated to Customer Success. Before starting a new module, it is helpful to have one completed so there isn't so much 'in development'. Review collected by and hosted on G2.com.

CINC Systems makes community management more efficient. I like that it is cloud-based so my team and I can work from anywhere without delays. The accounting functions are integrated with homeowner communications, which cuts down on duplicate work. Payment processing is seamless, and boards get clear, real-time financial reporting. The task tracking and document storage features keep our associations organized and reduce errors. Overall, it helps us manage associations with better speed, accuracy, and transparency. Review collected by and hosted on G2.com.

CINC Systems can feel clunky at times. Some features are not intuitive, so staff need extra training. Certain reports are rigid and hard to customize. System speed occasionally lags, which slows down work during peak times. Review collected by and hosted on G2.com.

We have been a strong proponent of CINC. We have actively told others who are searching for management solutions to look into CINC. We love the support we receive from tech support, our team reps, and leadership. We love that they listen to our thoughts on improvement of the product. We love that they are forward thinking, rather than resting on their laurels and becoming an antiquated system in a matter of years. Review collected by and hosted on G2.com.

I would like to have CINC be able to provide more support in the transition period. There is a lot we don't know about CINC when onboarding, and we are just now learning that there was so much more to the product that we could have been using from day 1. Review collected by and hosted on G2.com.