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Venmo Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Venmo Integrations

(2)
Integration information sourced from real user reviews.
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Venmo Reviews (246)

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Reviews

Venmo Reviews (247)

View 1 Video Reviews
4.6
247 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and speed of transactions with Venmo, highlighting how it simplifies sending and receiving money among friends and family. The app's intuitive interface and quick setup make it a preferred choice for both personal and business transactions. However, some users note limitations with transfer fees and transaction visibility, which can detract from the overall experience.

Pros & Cons

Generated from real user reviews
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Thomas L.
TL
Director, Media & Digital Marketing
Small-Business (50 or fewer emp.)
"Venmo Revolutionizes Payments and Makes Splitting Bills Effortless"
What do you like best about Venmo?

Venmo is an absolute game-changer. From splitting a check at a restaurant, to collecting money for any of my daughter's sporting events, collecting payment for her Girl Scout cookies, dividing up bills with my significant other - just an incredible product that has revolutionized the way we pay folks. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Privacy concerns, I try to keep all of my payments private in the settings, but it's weird how your network is aware of what you are buying - whether it be that Pizza that violated your diet or something more nefarious like what was going on with Tyler Skaggs and the Angels. I wouldn't use it for large transfers - like if I was buying a house lol - but for small payments between friends, family - even strangers at a Garage sale, I like it. Review collected by and hosted on G2.com.

Mark S.
MS
Senior Account Manager
Small-Business (50 or fewer emp.)
"The fastest and easiest way to send money to friends, period."
What do you like best about Venmo?

The unmatched ease and speed of use for sending money to friends and family is the best feature. The social feed aspect and the fact that almost everyone I know uses it makes splitting bills, paying rent, and managing group expenses frictionless. It is the definitive P2P standard. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

The main downside is the lack of robust fraud and error protection compared to a bank, and the 3% fee for sending money via a credit card. Also, the public social feed can be an annoyance, and the customer support options for account disputes are often difficult and slow to access. Review collected by and hosted on G2.com.

Jhunjie Dinah D.
JD
Accountant
Enterprise (> 1000 emp.)
"Venmo Review"
What do you like best about Venmo?

What I like best about Venmo is how quick and seamless it makes sending and receiving money. The app is very user-friendly, payments are almost instant, and I can easily split expenses with friends or pay small businesses without hassle. I also like the added transparency through the payment history, which helps me track transactions easily. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

What I dislike about Venmo is that not all merchants accept it, and transferring money to a bank account can sometimes take longer unless you pay an extra fee for instant transfer. I also wish the security and privacy settings were more customizable. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"⭐ (1 star) - Terrible Seller Experience & Non-Existent Customer Support"
What do you like best about Venmo?

Venmo may be convenient for casual peer-to-peer payments, but if you're depending on it for business income, think twice. When something goes wrong, you're entirely on your own. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Very bad experience with Venmo as a seller. While the app works fine as a buyer, sellers beware!

I maintained two Venmo accounts - one personal and one for business - both managed through a single app. Without warning, the Venmo app on my iPhone started crashing repeatedly and became completely unusable. I spent hours attempting every published troubleshooting step with no success.

When I tried reaching customer support, I discovered an absurd catch-22: phone support never connects you to a live person, and you're constantly redirected to their help center, which is only accessible through chat... in the app. The same app that wasn't working! It's impossible to get actual help when you need it most.

The real impact? Because of this app failure and complete lack of accessible customer support, I lost income as a seller and suffered actual financial losses. This is unacceptable for a payment platform that businesses rely on. Review collected by and hosted on G2.com.

Mary B.
MB
Business Office Manager
Small-Business (50 or fewer emp.)
"Seamless Fundraising and Personal Money Exchange"
What do you like best about Venmo?

I love the ease of use. It's very easy, and most people have Venmo. I definitely value the feature that allows me to connect with friends who also use the app, which is important because the friends are saved, and I don't have to remember or download their Venmo code each time we exchange. Typically, I'm using it with people multiple times. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Sometimes it's confusing with the goods and services because, typically, it's a personal exchange, so I'm shortchanged often. The other thing is the transaction cost. Also, sometimes it takes a little longer for the transfer to my bank account to actually clear. Review collected by and hosted on G2.com.

Ana Maria Goncalves de Benedicto de L.
AL
Equity administrator assistant
Small-Business (50 or fewer emp.)
"The easiest way to move money between friends and family"
What do you like best about Venmo?

I really like Venmo. It removes the friction from paying people back, whether it’s splitting dinner, covering kids’ activity fees, or sending money to family. The app is quick to open, the design is clean, and payments go through without drama. I use QR codes often, and it’s great not to swap account numbers. Notifications arrive instantly, and the activity list makes it easy to confirm who paid what and when. Standard bank transfers are free; instant transfers cost a small fee but hit my account within minutes, which is worth it when timing matters. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

My only gripe: opening a dispute/reporting an issue isn’t very intuitive. Review collected by and hosted on G2.com.

KR
IT administrator
Small-Business (50 or fewer emp.)
"Effortless Money Transfers Everyone Loves"
What do you like best about Venmo?

it's easy to send money, and everyone likes money. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Not really sure about dislikes, may be I dont use it a whole lot to see any dislikes, uhh there is a small fee to get money fairly quick.. Review collected by and hosted on G2.com.

NL
Cost Accountant
Pharmaceuticals
Mid-Market (51-1000 emp.)
"Satisfactory P2P Payment Approach, but has Transactions Limitations"
What do you like best about Venmo?

Venmo has demonstrated a user interface dashboard that helps us receive and send money on time

We have experienced swift integration from Venmo with other engaging apps

Venmo is seamlessly linked with banks for quick transfers

Multiple online retailers accepts Venmo as a payment method Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Venmo has transfer limits, which restrict large users who need to transfer hefty amounts of money

The app has limits on instant transfers Multiple online, where standard one takes quite some time to reflect Review collected by and hosted on G2.com.

Stephanie M. J.
SJ
Owner
Small-Business (50 or fewer emp.)
"Quick and Easy way to send money"
What do you like best about Venmo?

I really appreciate how fast and seamless money transfers are now. I hardly ever carry cash anymore, so it’s incredibly convenient not having to find an ATM or worry about exact change. Whether it's splitting a bill, paying for services, or sending money to friends or family, it all happens instantly from my phone. It's secure, trackable, and just makes everyday transactions so much easier. If you aren’t using it already I would highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Venmo?

I dislike the feeling charge to expedite the transfer. I understand that’s part of how they make a profit but having availability of funds sooner would be helpful at a lower cost. Review collected by and hosted on G2.com.

Lana O.
LO
Owner
Small-Business (50 or fewer emp.)
"Convenient and Fast Payment Solution with Room for Improvement"
What do you like best about Venmo?

I use Venmo for both business and personal purposes. I really appreciate how convenient and fast it is when it comes to making payments and sending money to friends. Venmo also helps keep me organized, and I found the initial setup to be pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

When doing taxes, I wish I could export 1 spreadsheet from the year Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Average Discount

7%

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Venmo Features
Encryption
Credit Card Processing
Mobile Payments
Reporting & Analytics
E-commerce Integration
Processing Fees
Multi-Currency
Online payment portal
POS Verification
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