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Compare Formstack Forms and Jotform 
Featured Products
At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Formstack Forms
Star Rating
(464)4.3 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsJotform
Star Rating
(4,697)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many praising its drag-and-drop form builder that requires no coding skills. Users appreciate the wide range of ready-to-use templates, making it easy to create forms for various purposes quickly.
- According to verified reviews, Formstack Forms stands out for its robust data security and compliance-oriented architecture. Users express confidence in its security features, which are crucial for businesses handling sensitive information.
- Users say that Jotform's customization options are a significant advantage, allowing for strong branding and conditional logic. This flexibility helps businesses tailor forms to their specific needs, enhancing user engagement and response rates.
- Reviewers mention that Formstack Forms offers a clean and simple form-building experience, with a focus on quick implementation. Many users highlight how easy it is to create and publish forms without any coding, which is beneficial for teams with limited technical resources.
- G2 reviewers note that while Jotform has a higher overall satisfaction score, Formstack Forms is appreciated for its structured multi-stage processes, which help organizations maintain internal organization and clarity in data collection.
- Users highlight that Jotform's secure signing features are particularly valuable for businesses needing to expedite processes like tax filing. This capability, combined with its ease of access, makes it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableJotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Formstack Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.7
373
9.1
3,706
Ease of Use
8.7
378
9.2
3,782
Ease of Setup
8.7
267
9.1
2,903
Ease of Admin
8.9
270
9.1
2,494
Quality of Support
8.2
327
8.8
2,921
Has the product been a good partner in doing business?
8.7
253
9.2
2,383
Product Direction (% positive)
8.1
363
9.3
3,695
Features by Category
Registration
Not enough data
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
619
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
60
Not enough data
8.7
60
Not enough data
7.9
58
Agentic AI - Lead Capture
Not enough data
7.8
51
Not enough data
7.6
49
Data Capture
Not enough data
8.3
57
Not enough data
8.6
63
Not enough data
7.8
55
Not enough data
8.4
59
Analytics
Not enough data
8.7
59
Not enough data
8.4
60
Customization
Not enough data
9.2
70
Not enough data
9.0
61
Not enough data
8.8
64
Not enough data
8.7
62
Survey Management
8.9
56
9.3
1168
9.1
54
9.3
1187
8.1
52
8.8
1131
8.3
47
9.0
1086
Survey Customization
8.5
50
8.6
1007
8.3
51
8.6
1054
8.0
43
8.3
944
7.3
38
8.0
850
Survey Insights
8.0
49
8.6
1087
7.8
38
7.9
839
8.9
52
8.8
1085
8.8
49
8.5
1014
Agentic AI - Survey
Not enough data
7.5
125
Not enough data
7.5
122
Not enough data
7.7
125
Notifications
Not enough data
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Settings
Not enough data
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
41
Not enough data
8.0
39
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
8.6
87
8.9
2143
8.7
85
8.8
2022
8.6
82
9.0
2020
7.8
88
8.8
2174
Additional Functionality
8.2
83
8.8
1951
6.8
72
7.7
1686
8.7
84
8.9
2037
7.2
75
8.0
1695
8.5
83
8.9
2011
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Platform
Not enough data
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
Categories
Categories
Shared Categories
Formstack Forms and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, and Survey
Unique Categories
Formstack Forms has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Lead Capture, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.2%
Higher Education
12.7%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.6%
Other
58.0%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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