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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsJotform
Star Rating
(4,434)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in ease of use, scoring 9.2 compared to Formstack Forms' 8.7. Reviewers mention that Jotform's intuitive interface and drag-and-drop functionality make it easier for non-technical users to create forms quickly.
- Reviewers mention that Jotform offers a wider variety of question types, scoring 9.3 against Formstack Forms' 9.2. Users appreciate the flexibility in creating complex surveys with diverse question formats, enhancing user engagement.
- Users on G2 highlight Jotform's superior survey distribution capabilities, with a score of 9.0 compared to Formstack Forms' 8.3. Reviewers say that Jotform's integration with various platforms and social media makes it easier to reach a broader audience.
- Reviewers mention that Formstack Forms has a strong survey builder, scoring 9.0, but Jotform slightly edges it out with a score of 9.3. Users appreciate the advanced features in Jotform that allow for more customization and flexibility in survey design.
- Users say that Jotform's mobile forms feature is particularly robust, scoring 8.9 compared to Formstack Forms' 8.4. Reviewers report that Jotform's mobile optimization ensures a seamless experience for users filling out forms on their devices.
- G2 users highlight that Jotform's quality of support is rated higher at 8.8 versus Formstack Forms' 8.2. Reviewers mention that Jotform's responsive customer service and extensive knowledge base make it easier to resolve issues quickly.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableJotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Formstack Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.7
368
9.1
3,582
Ease of Use
8.7
372
9.2
3,655
Ease of Setup
8.7
261
9.1
2,780
Ease of Admin
8.9
270
9.1
2,409
Quality of Support
8.2
324
8.8
2,829
Has the product been a good partner in doing business?
8.7
253
9.2
2,302
Product Direction (% positive)
8.0
358
9.3
3,570
Features by Category
Registration
Not enough data
9.0
745
Not enough data
9.1
760
Not enough data
8.0
646
Not enough data
7.9
619
Not enough data
8.2
623
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
672
Not enough data
8.3
662
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
54
Not enough data
8.6
55
Not enough data
7.8
53
Agentic AI - Lead Capture
Not enough data
7.6
47
Not enough data
7.5
46
Data Capture
Not enough data
8.2
53
Not enough data
8.6
53
Not enough data
7.8
51
Not enough data
8.4
52
Analytics
Not enough data
8.6
53
Not enough data
8.3
53
Customization
Not enough data
9.0
56
Not enough data
8.9
54
Not enough data
8.8
53
Not enough data
8.7
53
Survey Management
8.9
55
9.3
1158
9.1
53
9.3
1179
8.1
51
8.8
1124
8.3
47
9.0
1080
Survey Customization
8.5
49
8.6
1003
8.3
50
8.6
1049
8.0
42
8.3
942
7.3
37
8.0
848
Survey Insights
8.0
48
8.6
1082
7.8
38
7.9
836
8.9
51
8.8
1081
8.8
48
8.5
1011
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
123
Notifications
Not enough data
8.6
41
Not enough data
8.3
40
Not enough data
8.5
40
Settings
Not enough data
8.1
41
Not enough data
8.5
41
Not enough data
8.1
41
Personalization
Not enough data
8.9
40
Not enough data
8.7
35
Integrations
Not enough data
7.5
37
Not enough data
8.6
38
Not enough data
7.9
37
Not enough data
7.0
36
Not enough data
7.3
36
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.2
33
Not enough data
7.3
33
Not enough data
7.6
33
Customization
8.5
84
8.9
2080
8.7
84
8.8
1994
8.5
80
9.0
2000
7.9
84
8.7
2127
Additional Functionality
8.2
83
8.8
1922
6.8
71
7.7
1671
8.7
83
8.9
2005
7.2
75
8.0
1670
8.5
82
8.9
1983
Performance reviews
Not enough data
9.2
225
Not enough data
8.8
205
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
208
Not enough data
8.6
197
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
868
Not enough data
8.1
780
Not enough data
8.0
744
Not enough data
8.6
808
Not enough data
9.1
848
Not enough data
8.8
805
Not enough data
8.7
832
Not enough data
8.7
823
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
Not enough data
8.9
868
Not enough data
8.1
780
Not enough data
8.0
744
Not enough data
8.6
808
Not enough data
9.1
848
Not enough data
8.8
805
Not enough data
8.7
832
Not enough data
8.7
823
Categories
Categories
Shared Categories
Formstack Forms and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, and Survey
Unique Categories
Formstack Forms has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Lead Capture, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Non-Profit Organization Management
9.7%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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