Treasure Data Customer Data Platform Reviews & Product Details

What I like best about Treasure Data CDP is how it brings all customer data together in one place and makes it usable across teams. The platform is very flexible, handles large volumes of data well, and integrates easily with other tools. It helps turn raw data into actionable insights, enabling better personalization and more informed business decisions. Review collected by and hosted on G2.com.

What I dislike is that the platform can feel complex at first and has a steep learning curve, especially for non-technical users. Some advanced features require technical expertise to fully leverage, and the user interface could be more intuitive in certain areas. Review collected by and hosted on G2.com.

I like the unified data view, ease of integration, and advanced analytics features of Treasure Data Customer Data Platform. I appreciate how it creates a comprehensive view of each customer by unifying data from various sources like CRM systems, social media, and websites. Review collected by and hosted on G2.com.

I don't like that Treasure Data Customer Data Platform has a steep learning curve, which doesn't work well for our team. A new user may find the platform complex and require time to understand all the features and functionalities. The initial setup was complex as well. Review collected by and hosted on G2.com.

Treasure Data excels at bringing data together from many sources, websites, apps, CRM, support systems, mobile, IoT, etc., into one unified customer profile without requiring a massive engineering team. Review collected by and hosted on G2.com.

SQL knowledge is essential for advanced segmentation, transformations, and queries. Review collected by and hosted on G2.com.

- TD provides real time reporting with a very intuitive UI which gives the marketeers to make marketing decisions easily and without spending too much time

- Data governance rules & GDPR compatibility is a huge advantage especially if you are working in a company in Europe like my company (Electronics HQ in Europe)

- We have recently got the hold of different integration possibilities very easily such as Qualtrics (survey platform for CRM) which has quickly become a benefit to us Review collected by and hosted on G2.com.

- Customer technical service can be optimized by placing more technical colleagues who could get back to the clients with less delay & more satisfying answers Review collected by and hosted on G2.com.

Strong analytics capabilities and flexible integration ecosystem. Review collected by and hosted on G2.com.

Not as user-friendly unless you have technical expertise. Review collected by and hosted on G2.com.

Building Data pipelines and monitoring them is very smooth, also it allows us to write sql and python scripts within workflows which allows to do lot of customizations to achive our company specific goals. Also they have lot of built in connectors to Ingest and to activate the data to and from various systems. They are continuosly improving the system by adding new features like Delta Activation, Journey orchestration etc., The product support team is very prompt in resolving the issues. Review collected by and hosted on G2.com.

We have experienced with few issues when working with postback API's like payload column names need to be consistent with it's case. But we have a work around for those issues. Review collected by and hosted on G2.com.

As a retail company implementing a Digital Experience Platform (DXP), selecting the right Customer Data Platform (CDP) was a critical decision. After extensive evaluation, Treasure Data CDP has proven to be an exceptional choice.

For any organization looking to implement a powerful, user-friendly, and future-proof CDP, we highly recommend Treasure Data. The combination of its robust features, ease of use, and dedicated support makes it a standout choice for businesses striving to enhance their customer experience. Review collected by and hosted on G2.com.

While Treasure Data has many useful features and keeps developing, it's also linked to the only 'dislike': the limitations within the licensing model, where new features can result in extra costs—and cost-benefit analysis work—if you would like to use them. Review collected by and hosted on G2.com.

Treasure data CDP is a great product having all the necessary capabilities to support customers personalization needs . More than 250+ out of the box connectors make the integration faster , the audience studio is the isolated from data workbench which makes it easier for marketers to create the segments and activate it without depending much on the IT team . From support standpoint the response is quick and all CSMs like Andrew Smith , Amy , Cole are super helpful solving customer problems round the globe. Review collected by and hosted on G2.com.

Treasure Data profile API refresh is having scope for improvements Review collected by and hosted on G2.com.

Treasure Data is perhaps the most reliable software I've used, it just works and you can trust the data within it. Implementation can be a tad tricky but I believe that it can be done easily in house (even with a complex business) with a technical marketing person and a software developer. As per the title, the softwares great but you need to put in the work, it's something that requires you to really come up with a strategy and make sure that you're using the software a few times a week and monitoring what you're doing. Review collected by and hosted on G2.com.

Treasure Data have great CSMs who are very involved but naturally can't offer you in depth technical support, when we started we struggled a bit thinking that the best approach was to ask them for help whenever we had a problem. The reality is that they run amazing conferences a few times a year and these are the best opportunities to get support from Treasure Data. Review collected by and hosted on G2.com.