Jotform Pricing Overview

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Deals

$19.50/user/month

$39/user/month

50% Off

FREE

Free

Use Jotform absolutely free

Bronze

$34.00

Per Month

Get more with our Bronze package

Silver

$39.00

Per Month

Get more with our Silver package

Gold

$99.00

Per Month

Ultimate Power with advanced features

Enterprise

Get unlimited access to the tools you need to improve your online forms and data collection. Contact Jotform to find out how we can help increase your efficiency and transform your business.

Jotform is a FREE drag-and-drop form builder which helps you create forms without writing a single line of code.

Jotform has 5 pricing editions. A free trial of Jotform is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Jotform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Jotform must be conducted with the seller.

Pricing information was last updated on December 04, 2024

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Jotform Pricing Reviews

(2)

Verified User in Human Resources

Small-Business (50 or fewer emp.)

11/5/2020

"Excelent tool for any company... from 01 employee to 1.000.000"

5/5

What do you like best about Jotform?

- the support

- the features

- the easy of use

- great performance

- quick support

- lot of widgets

- lot of nice layouts

- a little bit pricey (you guys can help us with that) Review collected by and hosted on G2.com.

What do you dislike about Jotform?

- id like to purchase the entrerprise subscription but im a one person company, and the cost is too expensive... id like a subscription for my needs

- dont have LGPD (Brazils) compliance Review collected by and hosted on G2.com.

Response from Jim of Jotform

edit

Hello there!

Thank you so much for writing Jotform a positive review here. We were delighted to know that you have lots of the best things you like about Jotform, including the support we offer. We are so grateful for that. With regards to Enterprise, we do our best to keep its price fair and reasonable, especially in light of our dedication to the quality features we offer compared to the standard version. Regarding your other concern, Jotform does not specifically have LGPD Compliance as of this time, so we escalated this to our higher team for future consideration via this ticket: https://www.jotform.com/answers/4288455. Anyway, here at Jotform, security and privacy are one of our top priorities. You can check all our security features on our dedicated security page here: https://www.jotform.com/security.

Please reach out to us via our support contact form at https://www.jotform.com/contact/ should you have any other questions or concerns.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

10/31/2025

"Flexible Features, But Buggy and Poor Support"

0.5/5

What do you like best about Jotform?

I appreciate that Jotform offers a lot of great functionality even in the free tier, which represents a significant value compared to other survey tools that are more expensive and have limited free versions. The setup process was easy, and I found the platform to be highly customizable. I really like its flexibility, especially in handling inputs with various styles of input tables and matrices, which allows me to tailor the forms to specific needs. Using Jotform has helped me collect comprehensive information efficiently, minimizing the need for back-and-forth communication, thus saving time and reducing frustration in my business. Additionally, I use Jotform in conjunction with Google Sheets, which enhances my workflow and data management capabilities. Unfortunately, all of the things I like are tenered by the fact that many of the features I need to use have experienced bugs recently and support is not well equipped to troubleshoot them and it is very hard to get them to escalate things to developers to review. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I find Jotform to have a lot of problems with bugs that affect critical features like the AI chatbot and email notifications. These bugs prevent me from using the software as intended. The support experience has been frustrating, as they were not effective in troubleshooting issues and wasted time with repetitive steps that were not relevant. The support team did not replicate issues themselves, which could have easily been observed, leading to prolonged problems. Additionally, the requirement for an institution email to qualify for educational discounts seems overly restrictive and led to increased costs. The inability to access higher-level support like Zoom sessions without the enterprise tier is another drawback. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

I use Jotform to collect comprehensive information efficiently, reducing time and frustration. Its flexibility in inputs and great functionality, even in the free tier, enhance my workflows. Unfortunately, those enhancements are compromised by the bugginess of the solution and I have had to eliminate some of the features from my workflows because they simply don't work correctly. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

edit

Hi,

Thanks for your thoughtful review. It's great to hear our platform helps streamline your workflow and supports your custom form. We've looked into each of your concerns and want to share some helpful insights.

Regarding the AI Chatbot, can you explain the issue a bit more so we'll have a clearer idea of what's happening? Are you trying to improve your AI Chatbot's response accuracy? If so, it would help improve when you expand and structure its knowledge base, testing across scenarios, and iterating based on real user queries. You can follow this guide to learn how to train your AI chatbot effectively: https://www.jotform.com/help/813-how-to-train-your-ai-chatbot/.

Regarding email notifications, we understand how important reliable alerts are. If emails aren't arriving or are inconsistent, this guide can help you check recipient settings, spam filters, and potential bounce issues: https://www.jotform.com/help/364-why-am-i-not-receiving-email-notifications/. You can also explore additional troubleshooting steps here: https://www.jotform.com/help/chapter-12-email-problems/. Or reach out to us from our Contact Us page so we can help you troubleshoot emails.

About the educational discount, our current policy requires an institution-issued email to verify eligibility. You can apply through this page: https://www.jotform.com/education/pricing/. We understand this may feel limiting, but it's part of our verification process to ensure the discount is granted appropriately. We trust that you'd understand.

As for Zoom support, access to live sessions is currently available for Enterprise users. We don't currently offer phone support in the standard plans, but we can answer all questions through our Help Center, which is available 24/7.

If you ever need more help or want to share more details about any issue, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.