--- title: Mobile Text Alerts Reviews meta_title: 'Mobile Text Alerts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Mobile Text Alerts works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 71 scale: '5' date_modified: '2026-06-24' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Mobile Text Alerts Reviews **Vendor:** Mobile Text Alerts **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 ## About Mobile Text Alerts Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com. ## Mobile Text Alerts Pros & Cons **What users like:** - Users find **Mobile Text Alerts very easy to use** , especially appreciating its effective features and customer support. (3 reviews) - Users find the **automation features** of Mobile Text Alerts beneficial for efficient mass communication and newsletters. (2 reviews) - Users value the **easy-to-use features** of Mobile Text Alerts, which effectively support communication with students. (2 reviews) - Users find Mobile Text Alerts to be **affordable** and easy to use, making SMS communication efficient for their needs. (1 reviews) - Users find the **ease of use** and robust features of Mobile Text Alerts ideal for effective student communication. (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Setup (1 reviews) - Effective (1 reviews) - Group Communication (1 reviews) **What users dislike:** - Users experience **poor customer support** , with initial slow responses improving over time but still lacking intuitiveness. (2 reviews) - Users find the **difficult learning curve** challenging, especially if they lack marketing experience to navigate the system effectively. (1 reviews) - Users have noted **slow and unresponsive customer support** initially, though improvements have been observed over time. (1 reviews) - Users find the **interface not intuitive** , requiring additional support to navigate and utilize the features effectively. (1 reviews) - Users find the **poor interface design** unintuitive, requiring customer support for assistance in understanding components. (1 reviews) - Slow Performance (1 reviews) - User Interface Issues (1 reviews) ## Mobile Text Alerts Reviews ### 1. I like the platform but have alot of bugs. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Mobile Text Alerts?** Mobile text alert allows different groups and set the time for a future message. It is easy to use and has a mobile and desktop. I have never used a different program but this one works very well. **What do you dislike about Mobile Text Alerts?** It goes down all the time. We use this as our alert for hospital staff to come into work. It often goes down on the weekends and we have to call another manager to put it the message. **What problems is Mobile Text Alerts solving and how is that benefiting you?** We are able to get info out to the entire team at any moment. We can choose groups to pick exactly we need to reach so we do not get other staff bothered by to many texts. **Official Response from Sam Pelton:** > Hi there, Thanks for sharing your feedback! It's good to hear that you've found it easy to use for getting info out to your team - sorry to hear you've had some experiences with the system going down! I must say I'm a bit surprised since I'm not aware of recent outages. Would you mind reaching out to contact@mobile-text-alerts.com with more details about when you experienced issues sending messages? We can definitely compensate you for any hassle you've run into! ### 2. Good starter service **Rating:** 3.0/5.0 stars **Reviewed by:** Nestor F. | Campus Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Mobile Text Alerts?** User-friendly platform. Allows me to send regular text or picture text with links **What do you dislike about Mobile Text Alerts?** A 5 digit number is extra and almost every other little element is an extra charge **What problems is Mobile Text Alerts solving and how is that benefiting you?** It allows us to connect with our church community with reminders, encouragements, events, ect **Official Response from Sam Pelton:** > Hi Nestor, Thank you so much for your review! We hope the platform has been very helpful to getting more engagement in your church community. In regards to the 5 digit number, a free shared short code is available that you can use for people to opt in to your texts, if that helps! (Dedicated short codes do cost quite a bit for the carriers to lease to us, so we do unfortunately have to pass on those fees.) We'd love to hear more about your concerns regarding extra charges - plans come with everything listed at https://mobile-text-alerts.com/pricing for free, and you can always purchase more messages or additional phone numbers. Are you referring to needing more messages/phone numbers? Please reach out to contact@mobile-text-alerts.com and we can help figure out what additional elements you're needing and we'll see if we can get something worked out for you! :) ### 3. Charged five days after cancellation. **Rating:** 2.5/5.0 stars **Reviewed by:** John G. | Intuit® Certified QuickBooks™ Online ProAdvisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Mobile Text Alerts?** The UI is clean, easy to use and intuitive. **What do you dislike about Mobile Text Alerts?** Does not seem to solve or help with any specific business need. It is a text-based chat only. **What problems is Mobile Text Alerts solving and how is that benefiting you?** As a text-based chat system, it was helpful. **Official Response from Sam Pelton:** > Hi John, Thank you so much for your review! Sorry to hear that you didn't find the platform helpful to solve a specific business need, and that you were charged after your cancellation. Texting is such a powerful medium for businesses - I'm confident we can work together to help you get the most out of your system and see great results with whatever communication goals you have (whether you're using texts for marketing, for customer support, or for some other notification purpose). Would you be willing to hop on a free 1-on-1 consultation via Zoom and we could give you an individualized evaluation? That would help us make sure you're fully equipped to take advantage of the power of texting for your business. You can schedule a call at your convenience here: https://calendly.com/mobile-text-alerts/demo Also, if you haven't already, don't hesitate to reach out to contact@mobile-text-alerts.com and they can get you a refund for your post-cancellation charge. ### 4. Helpful but not first choice **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Mobile Text Alerts?** The ease of use. This app is easy to use and to navigate within. It helps me complete a task I'm attempting to complete. **What do you dislike about Mobile Text Alerts?** The user interface could be more modern and dynamic than it currently is. If it was I believe it could compete with similar apps on the market today. **Recommendations to others considering Mobile Text Alerts:** I would recommend giving this application a good try before writing it off. It is helpful. **What problems is Mobile Text Alerts solving and how is that benefiting you?** The ability to get notified in a convenient way has been very beneficial for me. **Official Response from Sam Pelton:** > Hi there, Thank you for review and your valuable feedback a while back! I'm following up to let you know that the user interface has now been updated to a more modern and sleek design. The new interface is set up to be more attractive and user-friendly than ever! If you haven't already, you can toggle the "use new experience" option to "on" within your dashboard. If you have any thoughts about the new design, we'd love to hear them! Don't hesitate to reach out to contact@mobile-text-alerts.com with any feedback. ## Mobile Text Alerts Discussions - [What is the best way to make Mobile Text Alerts usable to the user?](https://www.g2.com/discussions/what-is-the-best-way-to-make-mobile-text-alerts-usable-to-the-user) - 2 comments, 1 upvote - [What is Mobile Text Alerts used for?](https://www.g2.com/discussions/what-is-mobile-text-alerts-used-for) - 1 comment - [View Mobile Text Alerts pricing details and edition comparison](https://www.g2.com/products/mobile-text-alerts/reviews?filters%5Bnps_score%5D%5B%5D=3&open_modal_url=%2Fpt%2Fproducts%2Fmobile-text-alerts%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fmobile-text-alerts%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D3%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+21%3A14%3A47+-0500&secure%5Bsession_id%5D=661f357e-20e5-45df-83f8-24137a55ff39&secure%5Btoken%5D=9b4f61706e235e43015519d783d459a0a1da051cf3899ec0f24daf98c0641935&format=llm_user) ## Mobile Text Alerts Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Mobile Text Alerts Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (973 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews)