MonkeyPod Reviews & Product Details

I like that MonkeyPod puts everything in one place and makes it easier to run the business. It’s an all-in-one platform created by people who run nonprofits and understand what nonprofits need, and I find it very intuitive. When someone donates online, the donation goes straight into our books and the system generates a nonprofit thank-you letter, so there’s much less manual input. Paying bills is more streamlined, and I can pay directly through MonkeyPod, which saves time. The reporting is intuitive and structured for nonprofits, and it makes filing the 990 easier. The MonkeyPod team was very supportive and helped us along the way during setup. Once we got it up and running, it made life much, much better and easier. Review collected by and hosted on G2.com.

Everything about MonkeyPod works great for us. The only extra step is with Ticketmaster venues: Ticketmaster doesn’t integrate with anyone, so we have to upload its data into MonkeyPod. That’s a Ticketmaster issue, not a MonkeyPod issue. Review collected by and hosted on G2.com.

MonkeyPod gave our small nonprofit one system that actually talks to itself. Donor records, accounting, email, and fundraising all live in the same place, so a gift logged on Tuesday is already reflected in our books, our donor history, and our reporting without anyone touching it twice.

That alone eliminates the double and triple data entry that could eat-up hours of every week. It gives us back is time for mission-related work: program development, family support, research. The administrative tail stopped wagging the dog.

The reporting is the other piece. Because everything flows from a single source, the numbers we pull are current and trustworthy, which means board meetings, grant reports, and planning decisions rest on real data instead of a hurried reconciliation.

For an organization that needs every hour to count, MonkeyPod has been exactly right. Review collected by and hosted on G2.com.

Not much of anything, TBH. The only thing I can think of is that it does so much it takes some time to learn how to use it well. Review collected by and hosted on G2.com.

I love that it centralizes our databases, giving us access to all of our information in one easy-to-use web app. It’s also great that our information is accessible to all of our staff and Board members, so everyone can stay informed and on the same page. Review collected by and hosted on G2.com.

The social media logos used for links in our emails are really outdated. They still include links to services like Google+, which hasn’t been operational for years. Review collected by and hosted on G2.com.

I appreciate the quick responsiveness when we have questions. I also very much appreciate the cohesiveness of everything we need in a back office, in one place. Review collected by and hosted on G2.com.

We are a theater. To handle ticketing, we have to use Eventbrite. That's not the best, it's also not the worst to getting platform. Our main concern is that there is no function in Eventbrite for season subscriptions, so we still have to do those through double-entry. I understand this is being worked on and we look forward to a resolution. Review collected by and hosted on G2.com.

I love how user friendly and straightforward MonkeyPod is. It is very simple to learn and they are always updating to make it more user friendly. I also love the support- they are always happy to help and respond in a very timely manner. Review collected by and hosted on G2.com.

The ONE downside of MonkeyPod is that it opens a new tab every time I click on a new individual/donor. Not a big deal at all, I just forget to close the tabs. Other than that ZERO complaints. I love MonkeyPod! Review collected by and hosted on G2.com.

MonkeyPod was clearly built by people who understand nonprofits — not just a generic CRM with a nonprofit label slapped on. The support has been the standout: fast, warm, and clearly staffed by people who love this work. Every interaction with their team feels human — hungry, kind, and genuinely invested in helping small orgs like ours succeed. Review collected by and hosted on G2.com.

Not much, to be honest. They address any concerns I have quickly and honestly. Review collected by and hosted on G2.com.

I love how the app is so all inclusive of non-profit operations and eases the process of appropriate bookkeeping for such a specialized group. Review collected by and hosted on G2.com.

My only complaint is that it is difficult to create multiple entries at once. Each new entry defaults to the current date and when I'm updating books from a prior month, I have to override the date each time. Review collected by and hosted on G2.com.

It is the go-to for almost all of our back office and CRM work. One package that ties it all together...and it keeps getting better through upgrades. Review collected by and hosted on G2.com.

There is nothing I dislike about MP! Sometimes I find that, due to the comprehensive nature of the software, I need some assistance but I can get that for free every Wednesday afternoon. The software is very user friendly. Review collected by and hosted on G2.com.

I like it's all in one system. I don't have to go back and forth to file any documents or reconcile my accounts. I also LOVE the customer service. Review collected by and hosted on G2.com.

There is honestly NOTHING that I dislike about MonkeyPod. It's amazing. Review collected by and hosted on G2.com.

MonkeyPod is made for nonprofit organizations by those with nonprofit experience. They know what we need, are extremely responsive to inquiries, suggestions, and requests for assistance. Everything is in one place and works very well together, saving time and increasing productivity. Review collected by and hosted on G2.com.

I don't dislike anything about MonkeyPod. There are features we use more than others but it is more that we don't need everything all at once. That was a planned rollout. Review collected by and hosted on G2.com.