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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(4,461)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansMicrosoft Forms
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Jotform excels in its Survey Builder, scoring 9.3, which users appreciate for its intuitive drag-and-drop interface and extensive customization options. In contrast, Microsoft Forms, with a score of 9.1, is noted for its simplicity but lacks some advanced features that Jotform offers.
- Users report that Jotform's Conditional Logic feature, rated at 8.8, allows for highly personalized surveys, enabling users to create dynamic forms that adapt based on responses. Microsoft Forms, scoring 8.5, provides basic branching but is less flexible in this area.
- Reviewers mention that Jotform's extensive library of Templates (8.8) makes it easy to get started quickly, with many users highlighting the variety available for different industries. Microsoft Forms, with a score of 8.3, offers fewer templates, which can limit options for users looking for specific designs.
- Users on G2 highlight Jotform's superior Survey Distribution capabilities, scoring 9.0, which include options for embedding forms and sharing via multiple channels. Microsoft Forms, at 8.7, provides basic sharing options but lacks the same level of versatility.
- G2 users report that Jotform's Payments feature, rated at 8.0, integrates seamlessly with various payment processors, making it ideal for businesses that need to collect payments through forms. Microsoft Forms, scoring 7.5, has limited payment integration options, which can be a drawback for e-commerce users.
- Users say that Jotform's Quality of Support, rated at 8.8, is highly praised for its responsiveness and helpful resources, while Microsoft Forms, also at 8.8, provides adequate support but lacks the same level of user satisfaction in terms of response times and resource availability.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Microsoft Forms
No pricing availableFree Trial
Jotform
Free Trial is available
Microsoft Forms
No trial information availableRatings
Meets Requirements
9.1
3,595
8.8
360
Ease of Use
9.2
3,668
9.2
362
Ease of Setup
9.1
2,792
9.3
147
Ease of Admin
9.1
2,419
9.1
86
Quality of Support
8.8
2,840
8.8
292
Has the product been a good partner in doing business?
9.2
2,311
8.9
71
Product Direction (% positive)
9.3
3,583
9.1
346
Features by Category
Registration
9.0
745
Not enough data
9.1
761
Not enough data
8.0
646
Not enough data
7.9
620
Not enough data
8.2
623
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
56
Not enough data
8.7
57
Not enough data
7.8
55
Not enough data
Agentic AI - Lead Capture
7.7
48
Not enough data
7.5
46
Not enough data
Data Capture
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Not enough data
Analytics
8.7
55
Not enough data
8.4
55
Not enough data
Customization
9.1
58
Not enough data
8.9
56
Not enough data
8.8
55
Not enough data
8.7
55
Not enough data
Survey Management
9.3
1160
9.1
174
9.3
1181
8.8
177
8.8
1126
8.2
170
9.0
1082
8.7
171
Survey Customization
8.6
1005
8.3
157
8.6
1051
8.1
151
8.3
943
7.7
151
8.0
849
8.1
132
Survey Insights
8.6
1084
8.6
165
7.9
837
8.2
128
8.8
1083
8.8
164
8.5
1012
8.7
157
Agentic AI - Survey
7.5
124
7.3
34
7.5
121
7.4
34
7.7
124
7.2
34
Notifications
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Settings
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
Personalization
8.9
41
Not enough data
8.8
36
Not enough data
Integrations
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Not enough data
Generative AI
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Not enough data
Customization
8.9
2089
8.4
114
8.8
1999
8.4
107
9.0
2006
8.8
108
8.7
2134
8.3
115
Additional Functionality
8.8
1928
8.5
105
7.7
1675
7.3
95
8.9
2011
8.6
107
8.0
1675
7.5
77
8.9
1989
8.7
109
Performance reviews
9.2
226
Not enough data
8.8
206
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
209
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
Categories
Categories
Shared Categories
Jotform and Microsoft Forms are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.7%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Information Technology and Services
16.7%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.8%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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