Compare Jotform and Microsoft Forms 
Featured Products
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(4,884)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansMicrosoft Forms
Star Rating
(453)4.4 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with many praising its intuitive interface and API integrations. Users find it particularly useful for customer surveys and booking systems, highlighting its ease of use and reasonable pricing.
- Users say Microsoft Forms offers a very user-friendly experience, especially for those who need a simple tool for creating surveys, quizzes, or polls. Its seamless integration with tools like Excel, Teams, and SharePoint makes collaboration straightforward, which is a significant advantage for teams already using Microsoft products.
- Reviewers mention that Jotform's implementation process is quick and straightforward, with many users appreciating the intuitive onboarding wizard. This ease of setup contributes to its higher overall satisfaction ratings compared to Microsoft Forms.
- According to verified reviews, while both platforms are easy to use, Jotform stands out with its extensive template library and customizable features, which allow users to create more tailored forms. Users have noted that this flexibility is a key reason for their preference.
- G2 reviewers highlight that Microsoft Forms is effective for quick and simple tasks, but some users feel it lacks the advanced features found in Jotform, such as conditional logic and multi-page forms, which can enhance user engagement and data collection.
- Users report that both platforms provide solid support, but Jotform receives slightly higher marks for its customer service, with users noting that their support team is responsive and helpful, which can be crucial for businesses needing timely assistance.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Microsoft Forms
No pricing availableFree Trial
Jotform
Free Trial is available
Microsoft Forms
No trial information availableRatings
Meets Requirements
9.1
3,784
8.8
375
Ease of Use
9.2
3,863
9.2
378
Ease of Setup
9.1
2,979
9.3
163
Ease of Admin
9.1
2,561
9.1
90
Quality of Support
8.8
2,987
8.7
307
Has the product been a good partner in doing business?
9.1
2,444
8.8
75
Product Direction (% positive)
9.3
3,772
9.1
361
Features by Category
Registration
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
63
Not enough data
8.7
62
Not enough data
8.0
60
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
66
Not enough data
7.9
58
Not enough data
8.5
63
Not enough data
Analytics
8.7
61
Not enough data
8.5
64
Not enough data
Customization
9.3
74
Not enough data
9.0
63
Not enough data
8.8
69
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1176
9.1
180
9.3
1196
8.7
181
8.8
1136
8.2
172
9.0
1089
8.7
174
Survey Customization
8.6
1012
8.2
160
8.6
1060
8.0
154
8.3
945
7.7
153
8.0
851
8.1
135
Survey Insights
8.6
1090
8.6
168
7.9
840
8.1
131
8.8
1091
8.8
167
8.5
1018
8.7
158
Agentic AI - Survey
7.5
126
7.3
34
7.6
123
7.4
34
7.7
126
7.2
34
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2173
8.5
119
8.8
2035
8.4
111
9.0
2031
8.8
110
8.7
2209
8.2
123
Additional Functionality
8.8
1963
8.5
106
7.7
1694
7.3
96
8.9
2057
8.6
111
8.0
1709
7.4
78
8.9
2022
8.6
113
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
908
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
874
Not enough data
8.8
827
Not enough data
8.7
851
Not enough data
8.7
838
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Not enough data
Platform
8.9
908
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
874
Not enough data
8.8
827
Not enough data
8.7
851
Not enough data
8.7
838
Not enough data
Categories
Categories
Shared Categories
Jotform and Microsoft Forms are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.4%
Primary/Secondary Education
3.4%
Other
73.1%
Information Technology and Services
16.5%
Education Management
7.3%
Higher Education
7.1%
Pharmaceuticals
6.2%
Computer Software
5.3%
Other
57.6%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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