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Compare Jotform and Microsoft Forms 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(4,706)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansMicrosoft Forms
Star Rating
(450)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with a higher overall score reflecting its robust features and user-friendly design. Users appreciate the drag-and-drop form builder that requires no coding, making it accessible for everyone.
- According to verified reviews, Microsoft Forms is praised for its simplicity and ease of use, particularly among teams that already utilize Microsoft products. Users highlight its customization options that enhance flexibility when creating forms.
- Reviewers mention that Jotform offers a wider variety of templates and strong customization capabilities, which are beneficial for businesses needing tailored solutions. Users specifically note the conditional logic and branding options that help create unique forms.
- Users say that Microsoft Forms provides a quick and effective way to gather information, with features like showing the estimated time to complete a form, which is particularly helpful for managing project timelines.
- G2 reviewers highlight Jotform's superior support quality, with many users expressing satisfaction with the assistance they receive. This is crucial for businesses that rely on timely help to resolve issues and optimize their form-building processes.
- According to recent feedback, while both platforms offer strong usability, Jotform's extensive features and higher ratings in areas like secure signing and multimedia support make it a preferred choice for businesses with specific needs, such as tax filing and client management.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Microsoft Forms
No pricing availableFree Trial
Jotform
Free Trial is available
Microsoft Forms
No trial information availableRatings
Meets Requirements
9.1
3,709
8.8
372
Ease of Use
9.2
3,785
9.2
375
Ease of Setup
9.1
2,905
9.3
160
Ease of Admin
9.1
2,496
9.1
90
Quality of Support
8.8
2,923
8.7
304
Has the product been a good partner in doing business?
9.2
2,385
8.8
75
Product Direction (% positive)
9.3
3,698
9.1
358
Features by Category
Registration
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
619
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
61
Not enough data
8.7
60
Not enough data
7.9
58
Not enough data
Agentic AI - Lead Capture
7.8
51
Not enough data
7.7
50
Not enough data
Data Capture
8.3
57
Not enough data
8.6
64
Not enough data
7.8
56
Not enough data
8.5
61
Not enough data
Analytics
8.7
59
Not enough data
8.5
62
Not enough data
Customization
9.2
71
Not enough data
9.0
61
Not enough data
8.8
66
Not enough data
8.7
62
Not enough data
Survey Management
9.3
1168
9.1
179
9.3
1188
8.7
180
8.8
1131
8.2
172
9.0
1087
8.7
173
Survey Customization
8.6
1007
8.2
160
8.6
1054
8.0
154
8.3
944
7.7
153
8.0
850
8.1
134
Survey Insights
8.6
1087
8.6
168
7.9
839
8.1
131
8.8
1085
8.8
167
8.5
1014
8.7
158
Agentic AI - Survey
7.5
125
7.3
34
7.5
122
7.4
34
7.7
125
7.2
34
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2144
8.5
119
8.8
2022
8.5
109
9.0
2021
8.8
110
8.8
2177
8.3
120
Additional Functionality
8.8
1951
8.5
106
7.7
1687
7.3
96
8.9
2038
8.6
110
8.0
1696
7.4
78
8.9
2012
8.6
113
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
899
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
867
Not enough data
8.8
822
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Not enough data
Platform
8.9
899
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
867
Not enough data
8.8
822
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
Categories
Categories
Shared Categories
Jotform and Microsoft Forms are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
16.4%
Education Management
7.4%
Higher Education
7.2%
Pharmaceuticals
6.2%
Computer Software
5.3%
Other
57.5%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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