Compare Jotform and Microsoft Forms 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(5,070)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansMicrosoft Forms
Star Rating
(467)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in creating specialized forms, with users highlighting its ability to streamline processes for various needs, such as submission forms for artists. The platform's intuitive design allows for easy integration of standard fields alongside upload options, making it a favorite for those requiring customized solutions.
- Users say Microsoft Forms offers a super simple interface that is particularly beneficial for beginners. Reviewers appreciate its real-time results and automatic charts, which enhance the user experience, especially for quizzes and surveys. The seamless integration with Microsoft 365 is also a significant advantage for teams already using that ecosystem.
- According to verified reviews, Jotform's overall satisfaction ratings are notably higher, reflecting its strong performance in user experience and support. Users frequently mention the ease of creating forms and the helpful features like automatic document organization in Google Drive, which contribute to a more efficient workflow.
- Reviewers mention that while Microsoft Forms is user-friendly, it sometimes lacks the advanced customization options that Jotform provides. Users have noted that Jotform's extensive template library and conditional logic features allow for more complex form designs, which can be crucial for businesses with specific requirements.
- G2 reviewers highlight that Jotform's support quality is slightly better, with users feeling more satisfied with the assistance they receive. This is particularly important for businesses that rely on timely help to resolve issues, as Jotform's support team is often praised for being responsive and effective.
- Users report that both platforms have similar ease of setup, but Jotform's extensive features and customization options can lead to a more tailored experience. While Microsoft Forms is quick to set up, Jotform's capabilities in creating multi-page forms and embedding options provide a more versatile tool for users looking to engage their audience effectively.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Microsoft Forms
No pricing availableFree Trial
Jotform
Free Trial is available
Microsoft Forms
No trial information availableRatings
Meets Requirements
9.1
3,874
8.8
385
Ease of Use
9.2
3,956
9.2
388
Ease of Setup
9.1
3,068
9.3
173
Ease of Admin
9.1
2,645
9.1
90
Quality of Support
8.8
3,055
8.7
314
Has the product been a good partner in doing business?
9.1
2,522
8.8
75
Product Direction (% positive)
9.3
3,853
9.0
369
Features by Category
Registration
9.0
754
Not enough data
9.2
773
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
677
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
80
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.9
53
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
62
Not enough data
8.5
64
Not enough data
Customization
9.3
73
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1178
9.1
181
9.3
1197
8.8
183
8.8
1137
8.2
174
9.0
1091
8.7
174
Survey Customization
8.6
1014
8.3
161
8.6
1061
8.1
155
8.3
946
7.8
153
8.0
852
8.1
134
Survey Insights
8.6
1093
8.6
169
7.9
841
8.2
130
8.8
1092
8.9
168
8.5
1019
8.8
159
Agentic AI - Survey
7.5
127
7.3
33
7.6
124
7.4
33
7.7
127
7.3
33
Notifications
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Not enough data
Settings
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Not enough data
Customization
9.0
2209
8.5
123
8.8
2050
8.4
114
9.0
2035
8.8
112
8.7
2239
8.2
130
Additional Functionality
8.8
1970
8.5
107
7.7
1696
7.3
96
8.9
2074
8.7
115
8.0
1719
7.4
78
8.9
2030
8.6
114
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
98
Not enough data
6.9
96
Not enough data
Before the Job
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
Not enough data
After the Job
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Not enough data
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.2
33
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
448
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform and Microsoft Forms are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
16.6%
Education Management
7.4%
Higher Education
7.2%
Pharmaceuticals
6.1%
Computer Software
5.2%
Other
57.6%
Discussions
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
What is Microsoft Forms used for?
2 Comments
JA
MS Forms can be used to get answers and opinions in the form of surveys from different individuals.
There are several types of questions that can be...Read more
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