---
title: Attentive Reviews
meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1383 reviews by the users' company size, role or industry
  to find out how Attentive works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1383
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Attentive Reviews
**Vendor:** Attentive  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,383
## About Attentive
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com.



## Attentive Pros & Cons
**What users like:**

- Users love the **ease of use** of Attentive, finding it intuitive and straightforward for managing SMS campaigns. (429 reviews)
- Users rave about the **outstanding customer support** , highlighting quick responses and friendly, knowledgeable assistance. (348 reviews)
- Users find Attentive's **excellent customer support** and intuitive UX essential for successful campaign management. (311 reviews)
- Users appreciate the **user-friendly interface** of Attentive, which simplifies marketing tasks for teams of all sizes. (185 reviews)
- Users find the **easy initial setup** of Attentive beneficial for seamless campaign management and enhanced customer experience. (169 reviews)
- Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (166 reviews)
- Automation (103 reviews)
- Easy Creation (84 reviews)
- Email Marketing (83 reviews)
- Time-Saving (80 reviews)

**What users dislike:**

- Users find the **pricing to be quite high** , impacting overall satisfaction despite the decent ROI and new features. (106 reviews)
- Users express frustration over **missing features** like integration and creativity tools, hindering overall email campaign efficiency. (100 reviews)
- Users find **reporting issues** with Attentive, especially in tracking attribution and matching external analytics sources. (99 reviews)
- Users desire **more advanced features** in Attentive, like integration with Klaviyo and better segmentation options. (82 reviews)
- Users face **integration challenges** with Attentive, finding the setup process and platform connections cumbersome. (74 reviews)
- Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (67 reviews)
- Poor Customer Support (64 reviews)
- Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (57 reviews)
- SMS Issues (51 reviews)
- Not Intuitive (48 reviews)

## Attentive Reviews
  ### 1. Effective SMS Marketing with Customization, Needs UI Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brennan H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I really like how Attentive allows us to segment and structure communication with customers in a great way. I do love the way in which we can build user flows and understand our cohorts quickly. Also, having the ability to quickly segment and slice up those user groups helps create great marketing strategies and communication.

**What do you dislike about Attentive?**

It can be sometimes cumbersome to work with their dashboards, and their overall UI and UX seems a little bit noisy.

**What problems is Attentive solving and how is that benefiting you?**

Attentive allows us to segment and structure communication with customers effectively and quickly understand user cohorts, building great marketing strategies and flows.

  ### 2. Attentive gets the job done, but it could be easier to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emma M. | Email Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

The reporting is thorough and well-organized, and it’s easy to navigate.

**What do you dislike about Attentive?**

The template builder and campaign organization feel clunky, and there are several aspects that make the platform much more difficult to use than it needs to be.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps with email and SMS marketing, as well as data collection, which enables me to make better decisions for the future.

  ### 3. User-Friendly SMS Solution with Real-Time Engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emily H. | Social Media Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

I use Attentive for its SMS capabilities, which help our brand reach audiences in spaces they actively use every day. I appreciate that it's user-friendly, making campaigns easy to set up and allowing me to create segments and journeys without much hassle. It's valuable because it provides real-time communication with consumers, helping to drive business forward.

**What do you dislike about Attentive?**

One thing that could be improved is the requirement to send messages in 5 minute intervals. It would be helpful if we could send messages at any time, making real-time moments even more valuable for us so we can jump in at a timely manner.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for its SMS capabilities, helping to reach audiences actively. It provides a direct line to consumers, driving engagement and real-time communication.

  ### 4. Top-Tier SMS Innovation with Unbeatable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ally I. | Email/SMS Marketing Manager

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

Attentive is top-notch in their SMS experience, leading the industry with new innovations and immediate, extremely helpful customer care. I find the platform very easy to use, whether it's for setting up campaigns, reporting, or anything else. The dedicated account manager is invaluable for guiding strategy. Attentive's intuitive platform updates segments in real time, and it has reliably grown our SMS revenue significantly, even surpassing email. The initial setup was extremely easy, and their white glove service was very helpful.

**What do you dislike about Attentive?**

No ability to filter campaigns in the campaign view

**What problems is Attentive solving and how is that benefiting you?**

Attentive simplifies reporting metrics and KPI tracking, eases SMS campaign setup, and provides helpful customer care. The platform's ease of use and real-time segment updates boost our SMS revenue beyond email, making it a reliable channel.

  ### 5. Easy Campaigns with Strong AI Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jess F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I use Attentive for SMS campaigns, journeys, and pop-up opt-in, and I really appreciate how easy it is to use from a campaign perspective. I also like that it's consistently incorporating AI to stay current. The ease of use for campaigns stands out to me, and the service team has been very helpful. The initial setup was not bad, pretty easy with whiteglove service.

**What do you dislike about Attentive?**

The Journeys interface is weird and confusing for editing and setting live.

**What problems is Attentive solving and how is that benefiting you?**

I find Attentive easy to use for SMS campaigns and appreciate its AI features that keep up with the times.

  ### 6. Effortless Mass SMS with Useful Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** tea b. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I find Attentive easy to use and appreciate that it's not too glitchy. I like being able to add an image to mass texts, which makes announcements for our events look nice. It's also helpful that I can save contacts easily. The initial setup was pretty easy too.

**What do you dislike about Attentive?**

It tries to give me the option to add video but it never works in the test sends.

**What problems is Attentive solving and how is that benefiting you?**

Attentive allows me to make mass announcements in a casual way and easily add images to texts for a nice presentation. It's user-friendly and not glitchy, making event communication seamless.

  ### 7. Convenient All-in-One Platform but Needs Tracking Improvements

**Rating:** 3.0/5.0 stars

**Reviewed by:** Juliette L.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like that Attentive provides one place for both email and SMS needs, making it easier for multiple departments to access information. The ease of use stands out, and having everything in one place is really beneficial.

**What do you dislike about Attentive?**

I find it difficult to track specifics of what has been sent to customers. Troubleshooting issues can be challenging. From a customer service perspective, we often assist customers trying to find out why they are not receiving emails. It's often difficult to see specific emails sent and figure out why they are not receiving emails when they are showing they are subscribed.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to manage both email and SMS needs in one place. It's easy to use and allows multiple departments to access information seamlessly.

  ### 8. Intuitive SMS Marketing with Great Control

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katherine R. | Director, Lifecycle Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I use Attentive for SMS marketing, and what I like most about it is the easy to use user interface. It's very intuitive, which helps my team create multiple campaigns quickly and efficiently. We have more control over the campaigns and messaging compared to what we had before. The initial setup was very easy, which made the transition smoother.

**What do you dislike about Attentive?**

I'd like to be able to cap the number of participants in a segment or campaign.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us reach customers via mobile easily. Its intuitive interface lets my team create campaigns quickly and efficiently.

  ### 9. Superior SMS Platform with Ease of Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wynolan P.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like Attentive for its ease of use and friendly UI, which makes creating campaigns, flows, and segments easier. I also appreciate the amazing customer service, which contributed to our switch from Klaviyo. Attentive is a more superior SMS platform and has positively impacted our marketing execution through email and SMS.

**What do you dislike about Attentive?**

I don't like the visibility of customer data and would prefer more comprehensive information on all data points for customers. The process for adding customers to Attentive could be easier. Also, I'd like to send flow messages using historical data, similar to how Klaviyo does.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for executing marketing from email and SMS. It makes creating campaigns, flows, and segments easier with its ease of use and friendly UI.

  ### 10. Exceptional Support, Great User Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua C. | Lifecycle Marketing Manager

**Reviewed Date:** February 18, 2026

**What do you like best about Attentive?**

I appreciate Attentive for allowing us to have a robust signup unit and opt-in strategy, which has significantly helped with subscriber acquisition. Attentive also has powerful capabilities within journeys, which has helped elevate our personalization strategy. What stands out to me is the very great whiteglove service, support, and overall great Customer Success Managers. Additionally, I enjoy the very nice and responsive UX/UI.

**What do you dislike about Attentive?**

Segmentation capabilities can be improved. So can journeys – would love to see more robust abilities to branch and filter within journeys. Also could improve their custom reports and dashboards.

**What problems is Attentive solving and how is that benefiting you?**

Attentive allows us to have a robust signup unit and opt-in strategy, helping with subscriber acquisition. Its powerful journeys and data usage elevate our personalization strategy.

  ### 11. Effortless Campaign Management with AI Suggestions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like how easy the platform is to use and how quickly I can send out a campaign when needed. It helps convert customers with the flows we have set up. Setting up a campaign is straightforward, and I appreciate the AI suggestions for other things to say, which makes it easy if I want to set up any A/B tests. The initial setup was fairly simple as well.

**What do you dislike about Attentive?**

I want more ways to feature products in my campaigns. It would be cool if product carousels could be featured.

**What problems is Attentive solving and how is that benefiting you?**

I find Attentive helps convert customers with the flows we have set up. I like how easy it is to use and how quickly I can send out a campaign. It also offers AI suggestions and makes setting up A/B tests easy.

  ### 12. User-Friendly with Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Natasha F.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like Attentive's customer support whenever we run into issues. They are very on top of it and quick to respond. The team we've worked with has also helped with creative, which is always a nice addition. Setting up is very easy, and the team is good at explaining the setup and the reasons behind things.

**What do you dislike about Attentive?**

Maybe finding new ways to contact customers that don't feel as invasive. Sometimes the frequency doesn't work very well. It could benefit from ways to create A/B testing within the software to see if different messaging is a hit or not.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is a great way to create lead gen lists and engage high-intent customers who use SMS to stay updated with brands they like.

  ### 13. Efficient Campaign Tool with Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Addie D.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really appreciate Attentive's excellent customer service and the great user interface on desktop. It's really effective because it helps us solve problems in real-time as we work to reach our customers quickly and efficiently. Also, issues our team faces with the platform are resolved quickly, which is a big plus. The initial setup went smoothly, making the transition easier for us.

**What do you dislike about Attentive?**

The team would love to have an app. We're often editing/sending on the go, and the desktop interface does not work well on mobile.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to reach our customers quickly and efficiently. It solves problems in real time and helps us communicate effectively. I also appreciate the excellent customer service and the great user interface on desktop.

  ### 14. Smooth Implementation with immediate impact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chloe P. | Director of Lifecycle Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Attentive?**

Compared to other tools we've set up, the process with Attentive was extremely straightforward.

**What do you dislike about Attentive?**

Nothing specific comes to mind. We are still expanding our journeys and campaigns but so far everything has been straigh forward.

**What problems is Attentive solving and how is that benefiting you?**

Our customers are busy and our product is mobile first. Having SMS in additional to push is a huge asset.

  ### 15. Intuitive UI with Strong SMS Automation, Yet Costly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jerome B. | Email and SMS manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like Attentive's user interface, which makes it easier to navigate. Additionally, I find the analytics features helpful for my needs. The initial setup of Attentive was easy, which was a relief.

**What do you dislike about Attentive?**

I find the cost challenging. It becomes difficult to maintain Attentive as the brands expand.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS sending and automation.

  ### 16. Effortless Customer Communication with AI-Driven Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Attentive?**

I love how Attentive makes it easy to reach customers in a timely and effective way. The AI suggestions are on point, making my text writing more efficient and saving me time. The initial setup was pretty easy, and the white glove team is super helpful.

**What do you dislike about Attentive?**

I don't like how the customer responses are not linked to our Zoho customer service portal.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us communicate with customers more effectively through SMS. It's easy to reach them timely and effectively, and the AI suggestions make text writing more efficient, saving time.

**Official Response from Andrew Tissera:**

> Thank you so much for sharing this thoughtful review! We’re thrilled to hear how Attentive has helped make SMS feel simple for your team - from growing your list to creating meaningful customer journeys. It’s great to know that the tools, reporting, and support have made a real impact on your brand's performance.

Thanks again for being part of the Attentive community and for trusting us to help you build stronger connections with your customers!

  ### 17. Easy-to-Use Platform with a Helpful AI Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Federica S. | E-commerce Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

Platform is very easy to use and their AI tool

**What do you dislike about Attentive?**

I wish they had AI for the copy of the messages sent out, especially flows

**What problems is Attentive solving and how is that benefiting you?**

we were on Klaviyo before and it was too expensive. I think Attentive has great price and good product that allows us to leverage the SMS channel for revenue

  ### 18. Intuitive, Easy-to-Navigate Platform with a Great UX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Attentive?**

I like the UX, and overall the platform is very intuitive and easy to navigate. That said, I do wish there were a few more integrations available to help streamline reporting.

**What do you dislike about Attentive?**

The reporting could be more streamlined. Right now, it doesn’t let me look holistically at message-level performance for journeys and one-off campaigns within the same dashboard, so having to flip back and forth is a real pain point.

**What problems is Attentive solving and how is that benefiting you?**

We can quickly send SMS messages, get real-time results, and efficiently iterate based on what we learn from those results.

  ### 19. It’s pretty good, some minor issues but fav overall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

The platform is extremely comfortable to use. But my favorite thing is the white glove team. They are extremely helpful and no request is ever too much for them and they will always take the time to explain whatever is needed

**What do you dislike about Attentive?**

The email platform still has some major bugs and annoying traits that I’ve shared. For example there is no auto save when creating or designing an email. Pair that with a super sensitive “back” function (happens whe sliding fingers on mouse track) it causes extreme frustration.

Also, the sign up unit customization needs a lot of work. There are always bugs when playing around with the spacing between titles etc

**What problems is Attentive solving and how is that benefiting you?**

It’s solving our needs for sms marketing

  ### 20. Solid Marketing Tool with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dan Z. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I find creating campaigns with Attentive to be pretty useful.

**What do you dislike about Attentive?**

I don't like that I ended up spending more money using Attentive than I did with my other provider. The initial setup was a little challenging, with a lot of snags that needed to get worked out, and I had to have some custom programming done, which was actually all pretty bumpy.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to email and text message my customers' promotions, which is useful for my marketing efforts.

  ### 21. Intuitive Marketing Platform with Expansive Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roman K. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Attentive?**

I like that Attentive is very intuitive and easy to use. A lot of their tools are very visual-based, and the drag-and-drop feature makes complicated tasks fairly simple. This allows us to create a very clean and polished product in an easy way.

**What do you dislike about Attentive?**

Sometimes the interface is a little confusing.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us stay connected with our customer base and rope in new potential customers. It's intuitive and easy to use, making complicated tasks simple with its visual-based, drag-and-drop tools.

  ### 22. Fantastic Support, Needs Better Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Geoffrey S.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like the white glove support, which is usually fantastic. Attentive's support team is staffed with intelligent and competent people who don't waste my time with fluff language. They tend to get right to the heart of whatever core problem I'm having. They either point me to the right resource or tell me they will follow-up, and they actually do follow-up, which is rare.

**What do you dislike about Attentive?**

The reporting and analytics are not as intuitive as they could be. The tool for building automated campaigns/journeys is a bit clunky and does not allow for super easy editing.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing to keep both our prospects and customers engaged and increase the conversion rate of prospects to customers.

  ### 23. Great Support With Attentive!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about Attentive?**

The support from our customer success managers! They're also very open to product feedback and always looking to improve and support their clients' needs. Their SMS program is definitely best in the business!

**What do you dislike about Attentive?**

Sometimes hard to get support on weekends (unless it's an emergency, which it usually isn't. Email capabilities are growing fast but not yet on par with other ESPs I've used.

**What problems is Attentive solving and how is that benefiting you?**

- Combining email and SMS together
- Making my job easier and faster with AI
- Helping support our customer care team through Attentive Concierge

  ### 24. Great for SMS, Lacks in Email Marketing

**Rating:** 2.5/5.0 stars

**Reviewed by:** Karyna C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I really like the monthly cost of Attentive because it's financially motivated and suitable for my budget. I feel like it's more SMS-based, and that works best for my marketing efforts. I also use it integrated with Shopify, which is pretty convenient. For SMS marketing, I'd rate it a strong 10 because it's really effective.

**What do you dislike about Attentive?**

Since it's SMS-first, the actual email marketing is sub-par and could be improved significantly. Honestly, the initial setup was quite hard.

**What problems is Attentive solving and how is that benefiting you?**

Attentive handles the intake of clients for me in regards to marketing.

  ### 25. Streamlined Email and SMS Marketing with Easy Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** David D. | Head of Growth, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like the ease of use when developing segments and using those segments and journeys with Attentive. That's a standout feature for me. The initial setup was very easy, which was great.

**What do you dislike about Attentive?**

There are a couple small bugs that you get used to, such as not being able to navigate throughout the back end UI when you are chatting with the white glove support team on chat.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to give incentives to audiences not ready to purchase, converting them into community members and paying customers.

  ### 26. Fantastic Service, User-Friendly but Needs Better Flow Creation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vanessa J.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really appreciate Attentive's white glove service for its clear communication, which helps in finding solutions to questions, whether they're related to the interface or customer-facing inquiries. I also like the easy-to-use interface, which makes it quick to create and schedule campaigns.

**What do you dislike about Attentive?**

Journey flows can be a bit challenging to create. I think there could be better A/B testing and clearer results when segmenting out flows. Having historical data when making changes to flows would also be helpful.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing; it houses campaigns and journeys, aiding retention and conversions. The white glove service is clear in communication, making solutions easy to find. Its easy-to-use interface speeds up creating and scheduling campaigns.

  ### 27. Intuitive UX and Easy Email Design

**Rating:** 4.5/5.0 stars

**Reviewed by:** Betsy E.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I think the UX of the system is better than Klayvio. There's less noise and it's slightly more intuitive. I also find that designing an email on Attentive is easy to do.

**What do you dislike about Attentive?**

I think making visual suggestions on the layout to maximize conversion or click-through rate would be a great added feature. There needs to be another view to see how the email looks with fallback fonts. I create emails with brand font in mind but usually, I get fallback fonts, and it looks very different. Also, ADA compliance suggestions or best practices would be good.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to send SMS and emails at work. It solves the email marketing aspect of the business.

  ### 28. Effortless Segmentation, Clean Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like that Attentive has a really clean and simple interface, which makes it easy to use. It's straightforward to build segments and send SMS. These features help make my job easier and less overwhelming.

**What do you dislike about Attentive?**

The campaigns page setup could give a more zoomed-out view, so I can see how everything works together better instead of a list view.

**What problems is Attentive solving and how is that benefiting you?**

Attentive simplifies sending SMS to targeted segments with different versions easily. The clean interface and ease of use make it less overwhelming, making my job easier.

  ### 29. Overall great, but would like more flexibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

Very easy and intuitive to use. I also appreciate the customer support that is offered - they always do a great job of fixing your issues or getting to the bottom of the issue.

**What do you dislike about Attentive?**

I wish the integrations were more clear and easy to understand. It can be tricky to get what you want out of it. Additionally, I wish there was more customization and flexibility that you can do without having to go through their customer service agents.

**What problems is Attentive solving and how is that benefiting you?**

Helping us solve for SMS marketing.

  ### 30. Effortless Integration, Reliable SMS Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff L. | Product manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I appreciate that Attentive is an industry leader, making it easy to integrate into our systems. It's consistent and reliable, which really stands out for me. The setup and onboarding processes were quite easy, and I find the out-of-the-box plugin functionality very convenient. Plus, it works well with Klaviyo, which complements our cross-platform messaging efforts effectively.

**What do you dislike about Attentive?**

N/A

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for marketing, order updates, and scheduling sales calls. It's easy to integrate, consistent, and reliable, with simple setup and plugin functionality. It works well with Klaviyo.

  ### 31. Incredibly User-Friendly CRM with Exceptional Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

Attentive is incredibly user friendly and easy for anyone at any level of email marketing experience to use. The customer service chat is also exceptional at providing fast and meaningful assistance.

**What do you dislike about Attentive?**

Honestly nothing, this is one of the best CRM platforms I've used in my 5+ years in E-commerce

**What problems is Attentive solving and how is that benefiting you?**

Attentive takes the a lot of the brain calories out of creating email campaigns and journeys. The drag and drop tools, templates, and the ability to link offer codes cleanly make setting up an email so easy

  ### 32. Seamless Integration, Maximized Revenue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lexi B. | Marketing Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I use Attentive for our SMS and email marketing campaigns, and I find it incredibly valuable for viewing campaign results and efficiently segmenting subscribers to maximize revenue. I really appreciate how easily it integrates with other software. For instance, we're introducing quizzes to our website, and Attentive seamlessly integrates with that software, allowing us to create segments based on quiz answers for a more personalized campaign experience. These integrations save us a lot of time and effort. Also, setting it up was easy, and that's always a plus.

**What do you dislike about Attentive?**

N/A

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to view campaign results and segment subscribers, maximizing revenue. It seamlessly integrates with other tools, saving us time and enabling personalized experiences.

  ### 33. Stable Tech with Stellar Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I use Attentive for SMS and email marketing blasts for our D2C website. It consolidates our marketing efforts, integrates with our other systems, and acts like an extension of our small team. I like that the tech works and is stable. Additionally, having account managers to provide direction, roadmap, and support is very useful. When we meet, they basically walk us through a path to get us to an optimal place with the use of this tech, ensuring Attentive is a part of our overall marketing plan. The initial setup was very easy since we had a lot of the building blocks already available.

**What do you dislike about Attentive?**

Price

**What problems is Attentive solving and how is that benefiting you?**

Attentive consolidates our marketing efforts, integrates with other systems, and acts like an extension of our small team.

  ### 34. Effortless SMS Campaigns with Powerful AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Attentive?**

I like how easy Attentive is to use. The AI capabilities are also a big advantage, helping me create effective campaigns. I can write out what I want to say, and the AI suggests different ways to send it out, which helps with copywriting and yields good results.

**What do you dislike about Attentive?**

There is not a lot that I dislike.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is easy to use and its AI capabilities help in creating effective campaigns. It assists in writing copy and offers different ways to communicate, which shows good results.

  ### 35. Attentive from Designer Perspective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Attentive?**

Attentive is an intuitive platform that makes designing campaigns an ease. I appreciate how seamless it is to maintain branding consistency across all campaigns. The interface is clean and thoughtfully designed, allowing for quick iterations and real-time previews.

**What do you dislike about Attentive?**

When using Attentive's AI send times for email campaigns, a user cannot switch the email from AI Send times to A/B time variations.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is solving the challenge of managing and scaling personalized communication across both email and SMS channels.It ensures our messaging is consistent and impactful.

  ### 36. Better Support and Excellent Deliverability Rate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex R. | Head of texh, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2026

**What do you like best about Attentive?**

I like SMS campaigns and segments in Attentive. The campaigns work very well, they have good deliverability and are not too intense, which makes them appealing to me. Additionally, the segmentation allows me to warm up my segments quickly and relatively easily. I also appreciate that customer support is much better and that I have been able to recover my deliverability rate.

**What do you dislike about Attentive?**

Without a doubt, there is room for improvement in email design.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive mainly to improve the deliverability rate and effectively warm up new audiences. The SMS campaigns and segmentation are quick and simple, which makes it easier for me to manage my mailing campaigns.

  ### 37. Intuitive Email & SMS Builder with Phenomenal White Glove Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

The user experience for the everyday email or SMS builder/sender is extremely intuitive and simple to navigate. The initial setup checklists and reporting are also very intuitive and easy to work through once you get going. The White Glove (concierge) team is phenomenal - helpful, friendly, and quick to provide support. I love that you can reach them via email, chat, or phone. The dedicated account strategists are also super helpful and provide great insights and tips to act on, and the legal/compliance teams are solid gold - I know I can trust them to keep us within the guardrails, no matter what country we're in. They also support a wide range of integrations and partnerships and continue to expand them. Overall, I really appreciate their level of hands-on support, expertise, and the user-friendly backend UI.

**What do you dislike about Attentive?**

The email side of the platform is newer, so there are still some functional limitations in overall email builds and execution, and in how they integrate into multi-channel campaigns and journeys. However, they are addressing these challenges with new product releases every quarter.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is providing deeper insights into our customer engagement and purchase behavior, creating opportunities to deliver a better, more personalized customer experience overall.

  ### 38. Simple, Intuitive User Journey Mapping That Saves Time and Streamlines Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

It makes creating and visualizing a user journey simple and intuitive. I can quickly map out each step of the customer experience, identify gaps, and align messaging without getting bogged down in complicated tools. It saves time, keeps everything organized, and makes collaboration with the team much smoother.

**What do you dislike about Attentive?**

The email functionality could be more fleshed out. While it works for basic use cases, I would love to see more advanced customization options, better automation controls, and deeper analytics. Expanding these features would make it even more powerful and reduce the need to rely on additional tools.

**What problems is Attentive solving and how is that benefiting you?**

Attentive solves the challenge of managing and scaling SMS marketing for brands in a way that feels personalized and performance driven. It makes it easy to capture subscribers, segment audiences, automate campaigns, and send targeted messages that actually convert.

For us, that means we can confidently offer SMS as a core channel for our clients without piecing together multiple tools. It streamlines execution, improves engagement and revenue, and positions us to deliver a best in class SMS strategy using one of the strongest platforms in the market.

  ### 39. Highly Customizable with Fast, Smooth Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Attentive?**

I like the fact that there are so many segmentation options, which makes it easy for me to customize and reach whichever customers I need to. Campaign setup is also extremely straightforward. The initial setup of Attentive was extremely fast and smooth, and the staff were extremely helpful in answering any questions.

**What do you dislike about Attentive?**

I would like to be able to see drafted campaigns in the calendar view

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps me reach more customers on another platform with customizable segmentation options and straightforward campaign setup.

  ### 40. Easy-to-Use SMS Marketing Solution with Scope for AI Enhancement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Haley L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like the ease of use with Attentive, which makes it straightforward to operate. The feature that keeps the attribution window tight is also a plus. Additionally, SMS marketing through Attentive is incredibly helpful because it feels like you're reaching customers directly in their pocket, which is the most beneficial channel to me.

**What do you dislike about Attentive?**

I think the AI could be better. Like, for copy.

**What problems is Attentive solving and how is that benefiting you?**

I feel like Attentive helps with attribution. I like the ease of use and how they keep the attribution window tight.

  ### 41. Intuitive UI with Smart AI Suggestions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cole L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I use Attentive for SMS, and I like that it helps with sending out reliable SMS and flows. I really appreciate the UI because it is clean and easy to use, making things 'stupid simple'. I also like the AI suggestions feature; it's easy to just select the AI-updated ones.

**What do you dislike about Attentive?**

Cost and the billing on characters. I think it could be improved by making it more obvious of SMS send usage per message sent.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps me send out reliable SMS and flows easily.

  ### 42. Effective Messaging Tool with Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin W. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I use Attentive for texting and emails for our clients at Variable Marketing Agency. I like the SMS design and email design, which help with audience building and retargeting. These features are great for targeting those who open and engage, and even those who don't. The initial setup of Attentive was easy.

**What do you dislike about Attentive?**

cost measuring

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for texting and emails, helping reach customers about sales and events. It aids in audience building and retargeting by targeting those who engage and those who don't.

  ### 43. Effortless Marketing with Strategic Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like that there's a growth strategist assigned to my account at Attentive. They're able to act as an extension of my team, helping me grow my business. They analyze my account and provide suggestions to optimize my strategy. Also, the initial setup of Attentive was easy!

**What do you dislike about Attentive?**

I don’t love the process of updating my sign ups.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to reach customers and increase conversions. The growth strategist is like an extension of my team, helping to optimize strategies and grow my business.

  ### 44. Empowers Growth with Strategic Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caroline B. | Lifecycle & E-commerce Associate Manager of VIBES

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really like the strategic account management in Attentive as it has been super wonderful for general monitoring of KPIs. The data and insights on opportunities are incredibly helpful, and the constantly evolving tech and AI capabilities have been instrumental in growing our list. Overall, using Attentive has been a very pleasant experience since I joined.

**What do you dislike about Attentive?**

Potentially more capability around in-store purchase tracking and connecting that to customers CRM profiles. Tracking in-store purchase data and tying that directly to customer profiles to better segment and target future content.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us with growth, retention, and scaling our business. AI capabilities grow our list, and strategic account management is great for monitoring KPIs.

  ### 45. Modern Platform with a Patient, Knowledgeable Team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel F. | Growth Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Attentive?**

A very modern platform paired with a very patient and knowledgeable team. Every monthly check-in was full of insights and actionable recommendations. Every marketer would love to work with such a great team!

**What do you dislike about Attentive?**

Cost can be a bit high but that is expected when working with the best solution on the market.

**What problems is Attentive solving and how is that benefiting you?**

Incredibly robust lead capture, very advanced SMS creation in a platform that is full of modern features from drip campaigns to AI.

  ### 46. Simplicity and Efficiency, But Pricing Transparency Needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sammy S. | president, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Attentive?**

I like the simplicity of using Attentive for text messaging for my jewelry brand. I feel the text messaging works better than email because more customers are viewing the text messages, resulting in sales.

**What do you dislike about Attentive?**

I think it could be a little bit more transparent with the pricing. I would like to see how much each campaign costs before it's sent out, right in front of my face on the dashboard. I think that would help out a lot to know how much I'm spending.

**What problems is Attentive solving and how is that benefiting you?**

I find Attentive offers a more efficient and effective way to communicate with my customers than email. More customers view the text messages, which results in sales.

  ### 47. Powerful Analytics, Easy Setup, High Pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prahlad K. | Head of Operations & Supply Chain | Founding Team, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Attentive?**

I like Attentive's analytics, dashboards, and automations. I can create a lot of automation SMS campaigns like checkout SMS campaigns, back-in-stock alerts, and more, which help me make more sales. The initial setup was very easy.

**What do you dislike about Attentive?**

The pricing is a little higher.

**What problems is Attentive solving and how is that benefiting you?**

I can seamlessly create SMS marketing campaigns and automate tasks like back-in-stock alerts, boosting my sales efforts.

  ### 48. Effortless Email and SMS Marketing with Exceptional UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dyllan G. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like Attentive's great UX design where features are easy to locate and well placed. This makes it important for my team because we are not large enough to have one person dedicated to using Attentive, so having a focus on user experience allows everyone on the team to functionally operate it.

**What do you dislike about Attentive?**

Nothing I can think of

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps with list segmentation and executing email and SMS marketing. Its user-friendly design enables our small team to functionally operate it without a dedicated person.

  ### 49. It's in the name

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quinn C. | Email & Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

The customer support provided by Attentive is hands-down the #1 reason we stick with them. We have worked with several account reps over the years and every single one has provided excellent service, attention to detail, and reliability. Although they are not the cheapest or easiest tool out there, they are the most innovative and quick-to-market with new features (especially proprietary AI.)

**What do you dislike about Attentive?**

A lot of power-user and enterprise features are available but not included in their UI, so we rely on their White Glove team for implementation. Not a deal-breaker, but definitely and interruption to the flow of a fast-moving team that prefers self-service.

**What problems is Attentive solving and how is that benefiting you?**

Attentive powers our SMS program and allows our lifecycle marketing team to reach more subscribers with a different experience during their journey.

  ### 50. Great Support, Powerful AI Campaign Tools, and Frequent Feature Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Attentive?**

The support has been great. I also really like the AI tools for building campaigns, and I appreciate that new features are released frequently.

**What do you dislike about Attentive?**

Sometimes the tool feels a bit rigid. For example, I want my lightbox to show the mobile field first and then the email field, but they won’t let me make that adjustment.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us connect with our consumers. It integrates with Recharge, Yotpo, and our Shopify store, which makes it easier to keep everything connected.


## Attentive Discussions
  - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote
  - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote
  - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote

- [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-06-23+21%3A54%3A59+-0500&secure%5Bsession_id%5D=5106f78e-cbe8-45d3-b3c4-1b3b05f0e99c&secure%5Btoken%5D=fc25ae02b2c24b36ca464d70d16cc71eed5021aaf1789fed4736d5771a50164c&format=llm_user)
## Attentive Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Amperity](https://www.g2.com/products/amperity/reviews)
  - [Antavo AI Loyalty Cloud](https://www.g2.com/products/antavo-ai-loyalty-cloud/reviews)
  - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Bikky](https://www.g2.com/products/bikky/reviews)
  - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)
  - [Bluecore](https://www.g2.com/products/bluecore/reviews)
  - [Bubblehouse](https://www.g2.com/products/bubblehouse/reviews)
  - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews)
  - [daasity](https://www.g2.com/products/daasity/reviews)
  - [Digioh](https://www.g2.com/products/digioh-digioh/reviews)
  - [dotConnect for Salesforce Marketing Cloud](https://www.g2.com/products/dotconnect-for-salesforce-marketing-cloud/reviews)
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews)
  - [Elevar](https://www.g2.com/products/elevar/reviews)
  - [Exigo Full Stack Platform](https://www.g2.com/products/exigo-full-stack-platform/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Friendbuy](https://www.g2.com/products/friendbuy/reviews)
  - [Gladly](https://www.g2.com/products/gladly/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews)
  - [Gorgias](https://www.g2.com/products/gorgias/reviews)
  - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Iterable](https://www.g2.com/products/iterable/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Loop Returns](https://www.g2.com/products/loop-returns/reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Malomo](https://www.g2.com/products/malomo/reviews)
  - [Mention Me](https://www.g2.com/products/mention-me/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Mindbody](https://www.g2.com/products/mindbody/reviews)
  - [Miva](https://www.g2.com/products/miva/reviews)
  - [Movable Ink](https://www.g2.com/products/movable-ink/reviews)
  - [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews)
  - [Northbeam](https://www.g2.com/products/northbeam/reviews)
  - [Okendo](https://www.g2.com/products/okendo/reviews)
  - [Olo](https://www.g2.com/products/olo/reviews)
  - [Ometria](https://www.g2.com/products/ometria/reviews)
  - [Ontraport](https://www.g2.com/products/ontraport/reviews)
  - [Optimizely One](https://www.g2.com/products/optimizely-one/reviews)
  - [OptiMonk](https://www.g2.com/products/optimonk/reviews)
  - [Para](https://www.g2.com/products/para/reviews)
  - [PAR Punchh](https://www.g2.com/products/par-punchh/reviews)
  - [Paytronix CXP](https://www.g2.com/products/paytronix-cxp/reviews)
  - [PostPilot](https://www.g2.com/products/postpilot/reviews)
  - [Rebuy](https://www.g2.com/products/rebuy/reviews)
  - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews)
  - [Retention.com](https://www.g2.com/products/retention-com/reviews)
  - [Revinate Marketing](https://www.g2.com/products/revinate-marketing/reviews)
  - [Sailthru by Marigold](https://www.g2.com/products/sailthru-by-marigold/reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
  - [Skio](https://www.g2.com/products/skio-skio/reviews)
  - [Smile.io](https://www.g2.com/products/smile-io/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Stamped](https://www.g2.com/products/stamped/reviews)
  - [Stay AI](https://www.g2.com/products/stay-ai/reviews)
  - [SynXis Booking Engine](https://www.g2.com/products/sabre-synxis-booking-engine/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews)
  - [Thanx](https://www.g2.com/products/thanx/reviews)
  - [The Flybook](https://www.g2.com/products/the-flybook/reviews)
  - [Triple Whale](https://www.g2.com/products/triple-whale/reviews)
  - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews)
  - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews)
  - [ViralSweep](https://www.g2.com/products/viralsweep/reviews)
  - [Wisepops](https://www.g2.com/products/wisepops/reviews)
  - [Wonderment](https://www.g2.com/products/wonderment/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [Wunderkind](https://www.g2.com/products/wunderkind/reviews)
  - [Yotpo](https://www.g2.com/products/yotpo/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Attentive Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Performance Optimization & Learning - AI Marketing Agents**
- Send-Time Optimization
- Autonomous A/B Testing

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Analysis**
- Application Attribution
- Campaign Analysis
- Uninstall Tracking
- Custom Dashboards

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentification

**Autonomous Campaign Orchestration - AI Marketing Agents **
- End-to-End Campaign Execution
- Goal-Based Campaign Planning
- Cross-Channel Orchestration
- Conversational Campaign Setup
- Real-Time Campaign Adaptation

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Campaigns**
- Proximity Marketing
- Push Notifications
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**AI Content Generation - AI Marketing Agents **
- Dynamic Content Optimization
- AI Copy Generation
- Personalized Content Creation

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Engagement**
- Coupons and Promotions

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**AI - RCS Business Messaging**
- AI

**Audience Intelligence & Segmentation - AI Marketing Agents **
- Lookalike Audience Modeling
- Behavioral Triggering
- Predictive Audience Segmentation

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integrations & Data Connectivity - AI Marketing Agents **
- Event & Data Ingestion
- CRM & CDP Integration

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

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