Best RCS Business Messaging Software

How Many RCS Business Messaging Software Products Does G2 Track?

Total Products under this Category: 54

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Listrak (+0.42%) - Among all products in this category, Listrak recorded the largest rating increase compared to last month

Last updated: October 10, 2026

How Does G2 Rank RCS Business Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 15,300+ Authentic Reviews
  • 54+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for RCS Business Messaging Software

G2 Grid® for RCS Business Messaging Software plotting products by satisfaction and market presence

Highlighted products: Braze, Attentive, MSG91, Salesmsg, Twixor, Listrak, and TrueDialog.

Underlying data: [Grid® JSON](https://www.g2.com/categories/rcs-business-messaging/grids.json?focus%5B%5D=braze&focus%5B%5D=attentive&focus%5B%5D=msg91&focus%5B%5D=salesmsg&focus%5B%5D=twixor&focus%5B%5D=listrak&focus%5B%5D=truedialog)

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com.

Average Rating: 4.4/5.0

Total Reviews: 1,909

Who Is the Company Behind Braze?

  • Seller: Braze
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Braze
    16,323 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,363 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, CRM Specialist
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 52% Medium, 27% Large

What Do G2 Reviewers Say About Braze?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Braze, highlighting its intuitive interface and clear documentation for effortless learning.
  • Users find Braze to be exceptionally intuitive and user-friendly, facilitating easy learning and campaign creation.
  • Users appreciate the effortless automation capabilities of Braze, enabling seamless multichannel messaging campaigns and personalization.
  • Users praise Braze's responsive customer support, highlighting the ease of collaboration and implementation throughout their experience.
  • Users appreciate the multi-channel management of Braze, enjoying its stability and intuitive features across different markets.
Cons
  • Users face a challenging learning curve with Braze, especially with advanced features and technical coding skills required.
  • Users regret the lack of a mobile app wallet solution, which limits user engagement and complicates reporting processes.
  • Users find Braze's complexity and pricing transparency limiting, especially for simple survey applications and segment management.
  • Users find Braze's limited features hinder effective analytics and feedback gathering, making it complex for basic use.
  • Users experience a steep learning curve with Braze, finding the onboarding and advanced features overwhelming at times.

What Are Recent G2 Reviews of Braze?

Attentive

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com.

Average Rating: 4.5/5.0

Total Reviews: 1,482

Who Is the Company Behind Attentive?

  • Seller: Attentive
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York, United States
  • Twitter: @attentivehq
    9,682 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,559 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Director
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 56% Small, 33% Medium

What Do G2 Reviewers Say About Attentive?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly design of Attentive, enabling quick navigation and efficient campaign setups for teams.
  • Users praise Attentive's outstanding customer support, highlighting helpful agents and a smooth onboarding experience.
  • Users find Attentive very helpful for managing personalized communications effortlessly, enhancing customer engagement and business connections.
  • Users appreciate the user-friendly platform of Attentive, finding it easy to navigate and compatible with other systems.
  • Users appreciate the easy setup of Attentive, highlighting its user-friendliness and effective onboarding support.
Cons
  • Users find the pricing of Attentive to be expensive, particularly challenging for smaller brands managing growing lists.
  • Users find the lack of essential features frustrating, especially compared to other platforms, impacting their overall experience.
  • Users find reporting issues with Attentive, as the process is complicated and lacks flexibility, affecting usability.
  • Users note the limited features of Attentive, wishing for better segmentation and integration options.
  • Users report integration issues with Attentive, finding the setup process and tracking complex across platforms.

What Are Recent G2 Reviews of Attentive?

MSG91

MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies.

Average Rating: 4.5/5.0

Total Reviews: 196

Who Is the Company Behind MSG91?

  • Seller: MSG91
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Indore, MP
  • Twitter: @msg91
    2,283 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Small, 22% Medium

What Do G2 Reviewers Say About MSG91?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive support of MSG91, highlighting their professionalism and helpfulness throughout the process.
  • Users commend MSG91 for its helpful support and easy integration, enhancing user confidence and overall experience.
  • Users praise the ease of use of MSG91, highlighting its simple integration and user-friendly dashboard.
  • Users praise the easy setup of MSG91, highlighting its guided process and reliable integration for their messaging needs.
  • Users commend the excellent staff support at MSG91, highlighting responsiveness and professionalism throughout their experience.
Cons
  • Users find the dashboard issues in MSG91 to be cluttered, complicating navigation and feature discovery.
  • Users find a lack of clarity in MSG91's dashboard and documentation, complicating the setup and usage experience.
  • Users experience occasional delays in delivery reports, impacting the efficiency and reliability of MSG91's services.
  • Users criticize poor customer support, citing challenges with initial setup and lack of clear documentation.
  • Users find the poor interface design of MSG91 leads to a cluttered, confusing experience that hampers usability.

What Are Recent G2 Reviews of MSG91?

What Are G2 Users Discussing About MSG91?

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Salesmsg

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Average Rating: 4.7/5.0

Total Reviews: 426

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Who Is the Company Behind Salesmsg?

  • Seller: Salesmsg
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Delray Beach, FL
  • Twitter: @salesmsg
    148 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Sales
  • Top Industries: Health, Wellness and Fitness, Real Estate
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Salesmsg?

AI-generated summary from verified user reviews

Pros
  • Users find Salesmsg to be highly user-friendly and intuitive, making communication seamless and convenient.
  • Users find easy communication with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
  • Users value the easy integration with HubSpot, enhancing their workflow for sending personalized SMS to customers.
  • Users love the seamless integration with HubSpot, enhancing communication and lead management effectively.
  • Users appreciate the responsive customer support of Salesmsg, noting their availability and genuine investment in user success.
Cons
  • Users wish for missing features like dark mode and large image support to enhance their Salesmsg experience.
  • Users face messaging issues with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
  • Users report sending issues with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
  • Users report slow loading in the mobile app, making it hard to efficiently send messages and attachments.
  • Users experience SMS delivery issues, leading to delays in message visibility and unexpected call notifications.

What Are Recent G2 Reviews of Salesmsg?

What Are G2 Users Discussing About Salesmsg?

Twixor

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Designed for businesses seeking to enhance their customer interactions, Twixor integrates Digital Assistants with Intelligent Process Automation, enabling personalized and goal-oriented engagements. This innovative platform transcends traditional scripted responses, offering empathetic and tailored recommendations that significantly improve customer satisfaction in marketing, business transactions, and support operations. Targeted at a diverse range of industries, Twixor is particularly beneficial for organizations looking to streamline their customer engagement processes. Its low-code/no-code approach makes it accessible for businesses of all sizes, from startups to Fortune 500 companies. With over 400 clients globally and managing more than one billion interactions each quarter, Twixor has established itself as a trusted solution in the market. The platform is recognized for its ability to enhance brand engagement, reduce operational costs, and improve conversation rates, making it a valuable asset for businesses aiming to optimize their customer experience. Key features of Twixor include a user-friendly drag-and-drop Journey Builder Studio, an AI and NLP-powered conversational engine, and the ability to deploy both Live and Virtual Agents. Additionally, the platform supports Smart Campaign Management and offers omnichannel capabilities in 120 languages, ensuring that businesses can connect with their customers in a way that suits their preferences. The AI-driven Analytical Dashboard provides valuable insights into customer interactions, allowing businesses to refine their strategies and improve overall engagement. Twixor's transformative benefits are evident in its proven success metrics, including a conversation rate increase of over 25%, a reduction in operating costs by 15-25%, and an impressive 80% boost in brand engagement. Recognized as the Best Customer Experience Platform in Retail and Ecommerce in India, Twixor has also gained traction as an emerging Conversational AI Vendor in the MEA region. Its partnerships with major banking platforms and CPaaS players further underscore its credibility and effectiveness in delivering white-labeled solutions. By empowering businesses to craft dynamic customer journeys, Twixor stands out in the competitive landscape of customer experience platforms. Its focus on personalized interactions and intelligent automation positions it as a leader in enhancing customer engagement, making it an essential tool for organizations looking to elevate their customer experience strategy.

Average Rating: 4.8/5.0

Total Reviews: 85

Who Is the Company Behind Twixor?

  • Seller: Twixor
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    111 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Conference Producer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Small, 41% Medium

What Do G2 Reviewers Say About Twixor?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive ease of use of Twixor, enabling smooth setup and efficient communication management.
  • Users value the analytics dashboard for its convenience in tracking multi-source data effortlessly.
  • Users value the automation features of Twixor for enhancing workflow efficiency and customer interaction ease.
  • Users value Twixor's efficiency in automating responses and ensuring seamless communication for better customer service.
  • Users enjoy Twixor's AI accessibility, enabling non-coders to easily create and manage their own AI bots.
Cons
  • Users find the learning curve challenging, needing extra help and planning to effectively use advanced features.
  • Users find the steep learning curve of Twixor challenging, requiring extra training and time to master its features.
  • Users desire more customization options with Twixor, as the current features feel limited and require technical assistance.
  • Users find the difficult learning curve of Twixor challenging, seeking better documentation and onboarding support.
  • Users find Twixor's complex onboarding process time-consuming, requiring additional training and effort to master.

What Are Recent G2 Reviews of Twixor?

Listrak

Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success.

Average Rating: 4.5/5.0

Total Reviews: 307

Who Is the Company Behind Listrak?

  • Seller: Listrak
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Lititz, PA
  • Twitter: @Listrak
    3,182 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    243 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Retail, Consumer Goods
  • Company Size: 55% Medium, 34% Small

What Do G2 Reviewers Say About Listrak?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Listrak, which enhances their overall marketing experience and strategy implementation.
  • Users praise Listrak for its ease of use, enabling smooth setup and efficient marketing without heavy developer reliance.
  • Users value the expert support from Listrak, facilitating seamless onboarding, integration, and ongoing marketing strategies.
  • Users praise Listrak for its effective targeting and excellent support, enhancing their email marketing experience significantly.
  • Users value Listrak for its automation efficiency, enabling seamless targeting and substantial growth in email marketing results.
Cons
  • Users find the learning curve steep at first, needing guidance to navigate Listrak's complex interface effectively.
  • Users find Listrak's interface not intuitive, often needing support and facing challenges with file management and editing tools.
  • Users find Listrak's complexity overwhelming, often needing support to navigate its numerous features and functions effectively.
  • Users find it challenging to learn Listrak's features due to a difficult learning curve and interface differences.
  • Users find Listrak's limited features hinder flexibility, especially for mobile integration and automation options.

What Are Recent G2 Reviews of Listrak?

What Are G2 Users Discussing About Listrak?

TrueDialog

TrueDialog is an enterprise business texting platform that helps mid-market and enterprise teams, higher education, and developers send the right message to the right person at scale. It brings SMS, MMS, and RCS messaging into one platform, alongside voice, email, and WhatsApp, and connects natively to the systems teams already use — Salesforce, HubSpot, and Microsoft Dynamics 365 — with no custom programming. Every SMS is visible on the matching phone record across every TrueDialog-connected system, so sales, marketing, and support see the same conversation no matter which tool sent it. A RESTful SMS API extends the same platform to any system that can make an HTTP request. From one-way alerts and bulk SMS/MMS campaigns to personalized one-to-one (1:1) conversations, TrueDialog handles the full range of business messaging with the reliability and compliance large organizations need — including AI-powered opt-out detection that catches the opt-out requests keyword matching misses to reduce TCPA exposure.

Average Rating: 4.4/5.0

Total Reviews: 174

Who Is the Company Behind TrueDialog?

  • Seller: TrueDialog
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Austin, Texas
  • Twitter: @TrueDialog
    588 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Inside Sales Associate
  • Top Industries: Higher Education, Education Management
  • Company Size: 55% Medium, 27% Small

What Do G2 Reviewers Say About TrueDialog?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of TrueDialog, appreciating its quick communication and straightforward functionality.
  • Users find easy communication with TrueDialog essential for managing student interactions efficiently and effectively.
  • Users value the easy communication facilitated by TrueDialog, providing timely updates and excellent customer support.
  • Users praise TrueDialog for its exceptional customer support, highlighting responsiveness and partnership throughout their onboarding experience.
  • Users praise TrueDialog for its incredibly user-friendly interface, making communication with students seamless and efficient.
Cons
  • Users experience SMS issues as notifications and replies are limited, complicating communication with individuals.
  • Users find a steep learning curve for TrueDialog, making onboarding and usage challenging without proper guidance.
  • Users find the limited customization options frustrating, impacting their ability to tailor the experience to their needs.
  • Users find limited features of TrueDialog lacking for modern needs, as it primarily supports SMS and lacks deep customization.
  • Users find the interface not intuitive, experiencing confusion when trying to send or read text messages.

What Are Recent G2 Reviews of TrueDialog?

What Are G2 Users Discussing About TrueDialog?

EZ Texting

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today.

Average Rating: 4.5/5.0

Total Reviews: 728

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Who Is the Company Behind EZ Texting?

  • Seller: EZ Texting
  • Company Website:
  • Year Founded: 2005
  • HQ Location: San Francisco, CA
  • Twitter: @EzTexting
    2,611 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    85 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Non-Profit Organization Management, Real Estate
  • Company Size: 65% Small, 29% Medium

What Do G2 Reviewers Say About EZ Texting?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of EZ Texting, making it a reliable choice for effective communication.
  • Users value the user-friendly interface of EZ Texting, enabling easy campaign management and efficient communication.
  • Users value the easy communication capabilities of EZ Texting, enhancing customer interactions with high engagement and efficiency.
  • Users love the easy setup of EZ Texting, making communication with clients and customers a breeze.
  • Users love the ease of managing contacts and personalizing messages with EZ Texting's effective features.
Cons
  • Users find EZ Texting to be expensive, especially due to unexpected credit expiration and additional costs for sending messages.
  • Users find the interface of EZ Texting not intuitive, expressing a desire for improved user-friendliness and configuration options.
  • Users are frustrated by SMS issues like extra credit costs and limited group texting capabilities in EZ Texting.
  • Users report experiencing sending issues with texts frequently bouncing and inadequate analytics for better targeting.
  • Users find the reporting issues in EZ Texting challenging, hindering effective tracking and analysis of campaigns.

What Are Recent G2 Reviews of EZ Texting?

What Are G2 Users Discussing About EZ Texting?

Signalmash

Signalmash is a boutique Communications Platform as a Service (CPaaS) for SMS, Voice, RCS, and Identity built for brands that want carrier-grade infrastructure without the support black hole of larger providers. Every customer gets a dedicated Slack channel with Signalmash engineers, no tiered tickets, no paywalls. Core capabilities: Messaging APIs: 10DLC, Toll-Free, and Short Code SMS/MMS with Tier-1 carrier connections (AT&T, Verizon, T-Mobile, Bandwidth) Signalmash also operates SimplyRCS (simplyrcs.ai), its AI-native platform for verified, branded RCS Business Messaging, with Google sender verification and 10DLC registration handled in-house. RCS: Rich Communication Services platform with two tiers: - RCS Rich (Basic): verified sender, brand logo and badge, URL previews, read receipts, SMS fallback. Ideal for OTPs, transaction alerts, and appointment reminders. - RCS Multimedia: rich cards, carousels (up to 10 cards), up to 4 action buttons per card, drag-and-drop campaign builder, webview integration, advanced analytics, 8,000+ character messages. Ideal for product launches, interactive support, and booking flows. Voice & SIP Trunking: local and toll-free origination/termination, elastic scaling Phone Numbers: local, toll-free, and short codes with full porting support Identity: Branded Caller ID (CNAM), Number Intelligence, and the Signalmash Verifier for fraud prevention Communication Operations as a Service (CoaaS): Compliance, Billing, Taxation, KYC, Support, and Payments as managed services Combined RCS reach: 1.2+ billion devices on Android (Google Messages) and iOS 18+. Built for: developers (clean REST APIs, OAuth 2.0, webhooks, SDKs for Python, Node.js, Java, PHP, .NET, sandbox environment), marketing teams (no-code RCS campaign builder, A/B testing, real-time analytics), and enterprise brands (verified sender, dedicated account management, custom SLAs). Compliance built in: STIR/SHAKEN, 10DLC registration, TCPA Signalmash manages carrier approvals and policy enforcement on your behalf.

Average Rating: 4.7/5.0

Total Reviews: 10

Who Is the Company Behind Signalmash?

  • Seller: Signalmash
  • Year Founded: 2020
  • HQ Location: Lake Oswego, US
  • Twitter: @signalmash
    315 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 82% Small, 18% Medium

What Are Recent G2 Reviews of Signalmash?

SlickText

SlickText has powered over 124,000 text message programs since 2011. Headquartered in Nashville, Tennessee, SlickText helps businesses build valuable customer relationships through personalized mass texting, automated workflows, and two-way messaging. Every account includes list growth tools, workflow automation, a shared inbox, and in-depth analytics — backed by U.S.-based support.

Average Rating: 4.8/5.0

Total Reviews: 1,915

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Who Is the Company Behind SlickText?

  • Seller: SlickText
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Nashville, TN and Jamestown, NY
  • Twitter: @SlickText
    683 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Retail
  • Company Size: 67% Small, 18% Medium

What Do G2 Reviewers Say About SlickText?

AI-generated summary from verified user reviews

Pros
  • Users find SlickText to be easy to use with helpful navigation and supportive video tutorials.
  • Users appreciate the helpful and friendly customer support of SlickText, making campaign management easy and efficient.
  • Users find SlickText's support to be extremely helpful, enhancing their campaign creation and execution experience.
  • Users find SlickText to be very user-friendly, appreciating its ease of use and seamless management of text groups.
  • Users find easy communication with SlickText invaluable for training sessions and staying connected with members efficiently.
Cons
  • Users find SlickText to be expensive for small organizations, especially with high costs for sending files and GIFs.
  • Users face challenges with SMS notification issues, needing to inform recipients about messages from the service number.
  • Users find the platform lacking in advanced automation features, limiting flexibility for complex workflows and integrations.
  • Users find SlickText's limited features restrict effective reporting and hinder internal communication management.
  • Users find the learning curve steep due to cumbersome login and confusing terminology, hindering overall usability.

What Are Recent G2 Reviews of SlickText?

What Are G2 Users Discussing About SlickText?

Vibes

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA).

Average Rating: 4.7/5.0

Total Reviews: 55

Who Is the Company Behind Vibes?

  • Seller: Vibes
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Chicago, IL
  • Twitter: @Vibes
    6,372 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    407 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 53% Large, 29% Medium

What Do G2 Reviewers Say About Vibes?

AI-generated summary from verified user reviews

Pros
  • Users find the support and adaptability of Vibes exceptional, enhancing collaboration and integration with their teams.
  • Users commend Vibes for their exceptional customer support, noting responsiveness and helpfulness in meeting unique needs.
  • Users highlight the ease of use of Vibes, appreciating its smooth implementation and user-friendly digital wallet technology.
  • Users value the implementation ease of Vibes, appreciating the smooth integration and helpful support from the team.
  • Users commend Vibes for its intuitive interface, enhancing user experience and facilitating easy navigation and support.
Cons
  • Users face delays due to Vibes’ outdated webhooks and infrequent updates, complicating integration and project timelines.
  • Users find the lack of email platform integration in Vibes limits communication and complicates workflows.
  • Users find Vibes to be expensive, limiting their ability to fully utilize its offerings due to budget constraints.
  • Users face integration issues with email platforms, limiting Vibes' functionality and requiring workarounds for better communication.
  • Users note a lack of integrations for email, limiting streamlined communication and requiring alternative solutions.

What Are Recent G2 Reviews of Vibes?

What Are G2 Users Discussing About Vibes?

Bloomreach

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

Average Rating: 4.6/5.0

Total Reviews: 833

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • Twitter: @bloomreach_tm
    10,400 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,165 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users find Bloomreach's ease of use exceptional, facilitating quick implementation and smooth day-to-day operations.
  • Users value the effective customer engagement features of Bloomreach, streamlining targeted communications and tracking seamlessly.
  • Users value the robust analytics features of Bloomreach, facilitating effective insights and data-driven decision-making.
  • Users greatly value the extensive reporting dashboards, intuitive interface, and exceptional support from Bloomreach, streamlining their daily tasks.
  • Users greatly appreciate the outstanding support from Bloomreach, ensuring quick resolution and a seamless experience.
Cons
  • Users find the learning curve steep, as the interface isn't intuitive initially, but documentation aids in mastery.
  • Users find the learning difficulty with Bloomreach's advanced features and initial setup to be quite frustrating.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Average Rating: 4.1/5.0

Total Reviews: 459

Who Is the Company Behind Twilio?

  • Seller: Twilio
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • Twitter: @twilio
    81,644 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,801 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Twilio?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Twilio, facilitating quick decision-making and seamless integration with systems.
  • Users commend Twilio for its easy integrations, enhancing communication workflows and improving overall business efficiency.
  • Users value Twilio's extensive integrations, making it easy to connect and implement across various applications effortlessly.
  • Users value Twilio for its easy setup, enabling seamless integration into various applications with minimal effort.
  • Users highlight Twilio's easy API integration with CRM systems, enhancing communication and workflow efficiency.
Cons
  • Users find Twilio's pricing to be too expensive, especially challenging for small-scale startups despite the service quality.
  • Users report poor customer support from Twilio, with slow responses affecting overall user experience and satisfaction.
  • Users find the difficult configuration of Twilio challenging, especially for those without programming skills or technical knowledge.
  • Users find the complex setup for advanced features like IVR and multi-channel workflows challenging for smaller teams.
  • Users find the technical knowledge required for Twilio essential, making it challenging for non-developers to utilize effectively.

What Are Recent G2 Reviews of Twilio?

What Are G2 Users Discussing About Twilio?

Clerk AI

Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce.

Average Rating: 4.7/5.0

Total Reviews: 113

Who Is the Company Behind Clerk AI?

  • Seller: Clerk AI
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 35% Medium

What Do G2 Reviewers Say About Clerk AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of Clerk AI for its reliability and quick issue resolution.
  • Users appreciate the ease of use of Clerk AI, simplifying SMS management and enhancing remote team communication.
  • Users value the easy integration of Clerk AI with Teams, streamlining onboarding and enhancing communication effortlessly.
  • Users value the automation capabilities of Clerk AI, significantly improving response times and enhancing customer satisfaction.
  • Users find Clerk Chat's easy communication features essential for seamless interaction with teams, enhancing productivity across distances.
Cons
  • Users note poor customer support with lackluster responses, unclear feature changes, and difficulties in reaching help when needed.
  • Users often face connection issues with MFA codes and inconsistent access, leading to frustrating experiences with support.
  • Users report challenging issues with support and inconsistent reporting features, complicating their overall experience with Clerk AI.
  • Users face significant SMS issues, including delivery tracking problems and slow support response times impacting their experience.
  • Users find Clerk Chat to be expensive, with unclear fees and high costs for additional features and usage reports.

What Are Recent G2 Reviews of Clerk AI?

Infinito

A product of ValueFirst, Infinito is a platform to design multi-channel conversational journeys. With Infinito, thousands of enterprises execute campaigns on Chatbot, Email, RCS Business Messaging, SMS, Voice, and WhatsApp. Infinito enables brands to improve consumer engagement. by creating automation rules based on consumer events. This can include any interaction that a customer has with a brand, entering a customer segmentation, or even if they are at risk of churning. Infinito's drag-and-drop editor simplifies campaign creation and prevents consumers from leaving the brand. Infinito helps enterprises acquire, convert, engage, and delight users with intuitive and personalized conversational experiences. Frost&Sullivan, Gartner, IDC, and G2 have recognized Infinito.

Average Rating: 4.4/5.0

Total Reviews: 17

Who Is the Company Behind Infinito?

Who Uses This Product?

  • Company Size: 53% Medium, 35% Large

What Do G2 Reviewers Say About Infinito?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Infinito, appreciating its straightforward interface and hassle-free operation.
  • Users find easy creation of email templates and campaigns a significant advantage with Infinito, simplifying their marketing efforts.
  • Users enjoy the availability of easy-to-use templates in Infinito, making email campaigns simple and efficient.
  • Users find the contact management capabilities of Infinito effective for planning and executing email campaigns seamlessly.
  • Users appreciate the email tracking feature of Infinito, finding it invaluable for managing campaigns effectively.
Cons
  • Users find the price of Infinito high compared to other tools, making value a consideration for many.
  • Users report limited data insights on campaign performance with Infinito, hindering effective monitoring and analysis.
  • Users struggle with segmentation issues in Infinito, leading to ineffective targeting and poor campaign analysis.
  • Users find the template limitations in Infinito restrictive and lacking modern design features and variety.
  • Users express concern over limited developer options in Infinito, restricting potential enhancements and experimentation capabilities.

What Are Recent G2 Reviews of Infinito?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 27, 2025