G2 reviewers report that Braze excels in email marketing capabilities, particularly with its segmentation features. Users appreciate how it allows for targeted communication, ensuring the right messages reach the right audience, which has significantly boosted their marketing results.
Users say that Attentive shines in SMS marketing, with many highlighting the platform's effectiveness in increasing customer engagement and recovering lost sales. One user noted that since launching with Attentive, they have seen incremental growth, making it a highly recommended choice for SMS campaigns.
Reviewers mention that Braze's integration capabilities are a standout feature, particularly the RestApi, which allows users to pull and post data seamlessly from various sources. This flexibility has been described as a "lifesaver" for many users needing to manage data across platforms.
According to verified reviews, Attentive's onboarding process is highly praised, with users commending the migration team's support in making the transition smooth and efficient. This level of personalized assistance has been a significant factor in user satisfaction during implementation.
G2 reviewers report that while Braze has strong overall performance, some users find its ease of use to be a bit challenging compared to Attentive. Users have noted that Attentive's interface is more intuitive, making it easier for teams to manage their marketing efforts without extensive training.
Users say that both platforms have their strengths, but Attentive's AI Pro feature stands out for its time optimization capabilities, helping users manage their sends more effectively and supporting higher conversion rates. This feature has been particularly appreciated for its impact on daily operations.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Braze
No pricing available
Free Trial
Attentive
Free Trial is available
Braze
Free Trial is available
Ratings
Meets Requirements
8.8
1,100
8.5
977
Ease of Use
9.1
1,108
8.3
1,186
Ease of Setup
8.8
827
7.6
666
Ease of Admin
8.9
418
8.5
362
Quality of Support
9.2
1,088
8.5
927
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
BF
Only send 1-2 messages a week during a regular week. Make the messages worth their while. Promotions tend to do the best.Read more
Will there be full email options for Attentive soon?
3 Comments
FA
I have tried both forex and binary options, got scammed real bad, over 62k in total. my savings gone!! they disappeared and stopped responding after knowing...Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
Braze is a customer engagement platform that enables businesses to create and manage personalized and targeted communication campaigns through paid and owned...Read more
How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Something that helped us avoid surprise invoices was setting internal alerts for campaign send volumes and monitoring...Read more
Does anyone else struggle with the lack of autosave and occasional glitches when building canvases and messages?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Totally get this. I started saving each major step as a versioned draft and it’s saved me multiple times from browser...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.