Having used the product for subscription management, this reviewer appreciates its clear handling and intuitive self-service features that reduce support workload. They note the limited flexibility in subscription logic and a desire for deeper analytics and better integrations.
View Full ReviewThe admin is fairly easy to use when things are working well. Review collected by and hosted on G2.com.
A lack of iteration and innovation in the product has caused Skio to become less attractive than its competitors, but arguably, the worst aspect of working with them is their unfailingly atrocious CS team. A simple question or a request for assistance with an obvious issue will take hours from your day, the color from your hair, and the light from your eyes.
We work with dozens of vendors, and for the last 3 years or so, Skio's CS has hands-down been the least helpful of them all. Be prepared for active gaslighting about your issue, redirection to other vendors, and a resolution that gets you nowhere. Review collected by and hosted on G2.com.
It allows us to manage subscriptions efficiently plus is very user-friendly; therefore, it requires less training time. Review collected by and hosted on G2.com.
Not much to dislike about Skio but certain options or actions are hidden or under different screens, so it requires more clicks. Review collected by and hosted on G2.com.
Pricing provided by Skio.