---
title: Attentive Reviews
meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1482 reviews by the users' company size, role or industry
  to find out how Attentive works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1482
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Attentive Reviews
**Vendor:** Attentive  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,482
## About Attentive
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com.



## Attentive Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of Attentive, enabling quick setup and easy navigation for effective communication. (479 reviews)
- Users rave about the **outstanding customer support** from Attentive, highlighting their helpful and knowledgeable agents. (409 reviews)
- Users find Attentive **incredibly helpful** , enhancing customer engagement with personalized communication and seamless platform management. (358 reviews)
- Users love the **user-friendly interface** of Attentive, which ensures easy navigation and great customer support. (199 reviews)
- Users value the **easy setup** of Attentive, appreciating the straightforward process and hands-on support from the team. (184 reviews)
- Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (175 reviews)
- Automation (111 reviews)
- Easy Creation (94 reviews)
- Email Marketing (89 reviews)
- Reporting Features (88 reviews)

**What users dislike:**

- Users find the **pricing steep** , especially for smaller brands, impacting overall affordability and budget management. (116 reviews)
- Users find the **reporting issues** cumbersome, noting complexity and slow performance in segment creation and data retrieval. (115 reviews)
- Users find the **missing features** in Attentive, such as integration and drag-and-drop tools, a significant limitation. (111 reviews)
- Users find the **limited features** of Attentive hinder potential integrations and advanced segmentation capabilities. (90 reviews)
- Users find **integration issues** with Attentive, noting difficulties in setup and lack of intuitive connections with platforms. (83 reviews)
- Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (70 reviews)
- Poor Customer Support (66 reviews)
- Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (63 reviews)
- SMS Issues (61 reviews)
- Campaign Issues (50 reviews)

## Attentive Reviews
  ### 1. User-Friendly UI with Strong Support, Minor Segment Issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly D.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like that the UI of Attentive is really friendly and easy to navigate. Setting up flows and messages was pretty straightforward, which was a big plus for us. The flows provided our customers with consistent touchpoints throughout their purchasing journey with Uqora.

**What do you dislike about Attentive?**

We had some issues with segments. We used branches in our flows, where they branched out to different segments, and there were several months where these segments weren't working. I reached out to the white glove support team and the engineers investigated this for a month or two, and were able to fix the bug. However, this caused hundreds of customers to receive the wrong message, or no message at all, for that duration. It'd be great if Attentive could understand which individual items make up the components of the bundled SKU.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to communicate with our customers, send automated messages, and track their responses, providing consistent touchpoints throughout their purchasing journey.

  ### 2. AI Campaign & Audience Features That Boost Visibility and Conversions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I’m truly enjoying the AI features for campaigns and audiences. They’ve really helped us gain more visibility with customers who are likely to make a purchase but fall outside our current audience segmentation. At the same time, it also helps us remove shoppers who are unlikely to convert.

**What do you dislike about Attentive?**

There are a few features I’ve seen on other platforms that feel more advanced. That said, I can see the roadmap, and it seems like there are good opportunities ahead. One thing that comes to mind right away is the auto-save feature. This has happened to me several times: I’ll be building something, step away, and when I come back, the email hasn’t auto-saved and I’ve lost what I was working on.

**What problems is Attentive solving and how is that benefiting you?**

More integrations would be helpful, especially the ability to integrate segments into Google Adwords. Up to now, this has been a manual process, and having that feature would help us build more robust audiences that can be passed along.

  ### 3. Fantastic UX, Fast Campaign Creation, and Speedy White-Glove Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

The user experience is fantastic. I can create segments and campaigns in a fraction of the time compared to other tools we've used. The white glove service has also been extremely helpful and speedy to answer questions.

**What do you dislike about Attentive?**

I wish the Dashboard and Reports sections provided more guidance on what metrics are good indicators for overall program health and provided tips on optimizing/being more economical with sends. Lately, my manager shave been asking about how to reduce costs as our audience/invoices increase. It would be nice to have some easy snapshots on what's working, and some strategic ideas on how to optimize our monthly sends.

**What problems is Attentive solving and how is that benefiting you?**

Attentive's user interface, reporting, and support are light years better than what we were getting with our previous SMS provider (Punchh). We're able to be much more efficient when it comes to setting up and monitoring campaigns, which has allowed us to put more energy into the content adn types of promotions we're running. That's resulted in YoY increases in conversion and revenue per message which has been great to see.

  ### 4. Attentive Scaled Our SMS Revenue with Robust Automation and Compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santosh B. | Senior Ecommerce Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

At Shop LC, SMS is a high-impact revenue channel across promotions, launches, and time-sensitive campaigns. Attentive has been instrumental in helping us scale SMS in a structured and compliant way.

Their segmentation, automation flows, and campaign execution are robust and built for performance-driven ecommerce teams. We’ve seen strong engagement rates and consistent revenue contribution from SMS.

The platform is intuitive, and their compliance framework (especially around opt-ins and carrier regulations) gives us confidence operating at scale. Attentive’s innovation in conversational commerce and RCS also signals strong forward momentum.

**What do you dislike about Attentive?**

Pricing can be on the higher end compared to some competitors, particularly as volume scales. Reporting depth and cross-channel attribution could be more granular for teams looking for advanced revenue modeling.

While automation is strong, advanced customization sometimes requires strategic support rather than being entirely self-serve.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us drive incremental revenue through real-time SMS engagement, support flash promotions, and re-engage dormant segments effectively. It also enables list growth through compliant opt-in mechanisms and supports automated lifecycle messaging.

  ### 5. Easy to Use with Great Reporting, Needs Better Integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kendra B.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really like the simplicity of inserting links into SMS campaigns with Attentive. It's detailed and easy to use. The different reports are great too; I appreciate being able to filter by specific conditions. The platform overall is very convenient to use, easy to navigate, and understand. It doesn’t take a genius to find their way around. The initial setup was also very easy.

**What do you dislike about Attentive?**

I think there is a bit of a challenge with integrations between other ESP channels which could help smooth the process. I wish the integration with other ESPs were better so passing information was more up. I think it would be better if integrations were quicker. So rather than there being a 24-hour delay between Klaviyo to Attentive segments, it would regularly update, same as any metric.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive because it's easy to use, has great reporting systems, and simplifying the insertion of links into SMS campaigns. It's also easy to navigate. However, integration with other ESP channels could be improved for smoother operations.

  ### 6. Powerful SMS Platform w/ Smart AI Integrations + Excellent Support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Attentive?**

I really like Attentive's intuitive UI/UX that makes campaign creation and journey setup straightforward, along with accessible reporting that lets me quickly analyze performance without digging through complex dashboards. The AI Journeys feature stands out as a game-changer, delivering high performance with minimal manual setup. I'm also impressed with their White Glove support service, which has been really helpful. The Send Time AI and Smart Sending features solve real operational problems by optimizing delivery timing and preventing overlaps. The user-friendly interface allows me to quickly manage campaigns and make real-time adjustments without dealing with the clunky interfaces of other platforms. AI Journeys deliver higher performance than our standard journeys, and I always look forward to working with the White Glove support and CSM team because they truly make Attentive special.

**What do you dislike about Attentive?**

The biggest challenge is budget management; when scheduling campaigns in advance, the audience estimates can be inaccurate, making it difficult to stay within our budget since I need to reliably predict actual send volumes. The advanced audience controls need improvement, like adding %-based audience sizing (decrease 5% of total audience send). AI Journeys could include more flexibility for sitewide sales, like adding sale links or customize messaging for promotional periods, limiting effectiveness during promo periods. Campaign edit screen could be streamlined further, with audience preset options since I repeatedly use a specific base segment combination(s). Simple UI improvements like horizontal scrolling in campaign view and progress bars for AI audience generation would save time. AI Journeys reporting also needs better visibility, as I want to continuously optimize and understand what is helping drive the performance.

**What problems is Attentive solving and how is that benefiting you?**

Attentive automates our SMS campaigns and targets audiences efficiently with AI-powered expansion, boosting reach and performance. It centralizes our operations, driving revenue but still needs improvement with iOS delivery and journey attribution.

**Official Response from Andrew Tissera:**

> We're delighted to hear that you're having a wonderful experience with Attentive. Your feedback on the UI/UX is valuable to us, and we're committed to making improvements in that area.

  ### 7. Easy to use, makes my job easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Attentive?**

Attentive is great. I love the organized interface that allows me to keep track of campaigns based on promotion/holidays, and the drip process that allows me to review my campaign thoroughly before sending it out. No tricks or setbacks, it's really an all in one platform that allows me to send out campaigns seamlessly without worrying about the process.

**What do you dislike about Attentive?**

I'm not a fan of the suggested AI follow up text for each campaign - the layout makes it seem like it'll be automatically scheduled alongside my original message which confuses me and causes more inconvenience than not. If there was a way to add a CTA that suggests an AI follow up campaign at my choice, that would be great.

**What problems is Attentive solving and how is that benefiting you?**

I tend to meet a lot of restrictions and limitations when it comes to SMS sending on other platforms, all of which I do not encounter on Attentive. It's less stress on me working at an agency to know i'm sending SMS campaigns that are compliant without jumping through hoops to make it happen, and I appreciate the seamless process that lets me get straight to the point of sending an important campaign.

  ### 8. Integrated Marketing with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreas D.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really appreciate Attentive's White Glove support service because the live chat is almost always available, and I can connect with an expert in just a few minutes. They almost never have any issues they can't immediately solve, saving me hours. I also like their two-tap subscription features which are top class, ensuring all customers are easily and 100% legally opted in with the best user experience in the industry, preventing drop-off and ensuring top capture rates. In the four years I've used Attentive, their team has been extremely innovative, launching improvements very quickly and solving many issues or adding missing features swiftly throughout their growth. Plus, the initial setup was very easy.

**What do you dislike about Attentive?**

The only thing I can think of that could be improved is a few things in the email campaign builder. I still think Klaviyo has a slight edge, mostly to do with saved blocks and rows and how those can so easily be added to any campaign you are working on. The ease of use there saved me lots of time in Klaviyo.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps me communicate weekly promotions effectively. Their White Glove support saves me hours by solving issues quickly. The two-tap subscription ensures legal, easy customer opt-ins, reducing drop-offs. We switched for integrated Email & SMS solutions which now work so well together on the same platform.

  ### 9. Challenging Integration and Scalability with Attentive

**Rating:** 1.5/5.0 stars

**Reviewed by:** Jamie W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I do love that the email builder is so easy to use. It's great for making emails customizable and straightforward. They are very valuable because it helps us get the information to the right people. And it also allows us some scalability because of the dynamic content that we only need to maybe build one email, and we can be speaking to a wider audience with just one email. So that is really wonderful.

**What do you dislike about Attentive?**

Attentive isn't solving a lot of problems for us; it's actually creating more. The reporting is less than ideal and doesn't match what we were promised. The ability to scale, like pushing down journeys and segmentations from HQ to child accounts, is broken and hasn't been fixed despite promises. We were told rolled-up reporting was on the roadmap, but now it's not. We can't aggregate metrics at the HQ level, which is frustrating. The segmentation is very limited, especially with integration to Mindbody. We can't segment based on purchases within Mindbody, affecting our ability to market effectively. The setup was extremely difficult, and many features were oversold or are broken. This has made us miss our previous CRM.

**What problems is Attentive solving and how is that benefiting you?**

I find Attentive's email builder easy to use, simplifying email creation. Its dynamic content helps us target a wider audience with just one email.

  ### 10. Revolutionized Subscriber Engagement with Targeted Messaging

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I use Attentive to send text messages to our subscribers about new arrivals, collection updates, and store events. Attentive allows us to efficiently relay new updates to our subscribers, and the segmentation tool is my favorite. I love being able to make segmentation groups and send text messages to certain customers based on their shopping habits and what they browse on our website. This feature helps us increase our click rate and revenue by targeting information relevant to our customers.

**What do you dislike about Attentive?**

I wish I was able to add a bit more characters to my text at times or upload larger images, such as gifs without the message being two separate text messages. If we had a higher character limit and I could send emojis in my text messages, that would be efficient. Sometimes gifs are larger file sizes as well so it makes the image blurry so that is what I would recommend improving.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to send text messages and updates to subscribers. With its segmentation tool, I target shoppers based on habits, increasing click rates and revenue.

  ### 11. Integrated SMS and Email Marketing Boosted Our List Growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbie P.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like the platform and how user-friendly it is. It's also modern, which is important to me because it shows that the company values staying current. There are so many options to create different reports and segments, which is really wonderful because it allows us to engage customers effectively by sending different types of marketing. Having everything, like SMS and email, all in one platform helps us collect all of our customers' information and engage with them more easily. We've seen an increase in subscribers and a decrease in switching, keeping them engaged for a full year of email. Attentive really helped us grow our list, which was our goal, and the whole process, even with the setup taking about a month, was quite effortless.

**What do you dislike about Attentive?**

n/a

**What problems is Attentive solving and how is that benefiting you?**

Attentive provides a unified platform for collecting customer information, increasing email and SMS subscribers, and effectively engaging them. We've experienced list growth and retention due to its combined SMS and email capabilities.

  ### 12. Intuitive UI with Strong Omnichannel Capabilities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex W. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like most the UI and UX of Attentive. It's very easy to find and make reports. It's very easy to find everything, and I love the clean simple layout.

**What do you dislike about Attentive?**

Attentive could improve its templates and AI send time. I'd like to see AI subject lines and AI-tested campaigns for sales or special holidays.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for its omnichannel capabilities, making email and SMS easy to manage. I love the clean, simple UI and UX, which simplifies finding information and creating reports.

  ### 13. Seamless Onboarding and Integration—Quick Performance and ROI Gains

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colleen E. | Director of Ecommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

The onboarding and integration was seamless. We were able to switch over from our other provider easily with the help of the UX team and saw an improvement with our performance and ROI very quickly.

**What do you dislike about Attentive?**

We have yet to see any downsides by switching to Attentive.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is helping us improve our open rate and reduce our unsubscribe rate. It has also helped us increase our SMS database to have more touchpoints with the customer.

  ### 14. Easy, Intuitive UI and Email Builder with Helpful New AI Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

The UI and email builder is very easy and intuitive to use. The recent AI features are adding depth to the platform as well.

**What do you dislike about Attentive?**

The reporting could use some work. It's hard to find granular performance for certain flows. Another issue I don't like it I can't see L30 day performance at a glace for each flow, only at entire account level.

**What problems is Attentive solving and how is that benefiting you?**

Seamlessly integrating email and SMS into one platform has been useful for clients.

  ### 15. Great SMS Flows and User-Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Simona S. | Founder, CMO & Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

The SMS flows are great, and the pop-ups are easy to use.

**What do you dislike about Attentive?**

Seems a little invasive for our customers. Takes a long time to set up for sales.

**What problems is Attentive solving and how is that benefiting you?**

Additional revenue coming in - 15x ROI in June

  ### 16. Easy Campaign Planning, High ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Attentive?**

I really like Attentive's user interface, which is easy to navigate and makes planning campaigns straightforward. This ease of use helps me effectively plan campaigns for better ROI. Additionally, the smooth initial setup, facilitated by both our internal product team and Attentive's support team, was a great plus. I also appreciate how Attentive integrates seamlessly with other marketing platforms we use.

**What do you dislike about Attentive?**

I don't like the limitations in viewing Google Ads audience performance directly on the dashboard.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps me promote and reach customers easily. I like its user-friendly interface for campaign planning, which improves ROI. However, it has limitations in displaying Google Ads audience performance directly on the dashboard.

  ### 17. Attentive: A Game-Changer in Marketing Campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Attentive?**

I really like that Attentive is our main source of revenue for promotional pushes. It performs a lot better than Instagram or Facebook with its better reach and higher conversion rate. I appreciate how whenever we use SMS or email pushes with Attentive, we see an immediate spike in responses that lasts up to twenty-four hours. Also, the initial setup was easy, and we've had a smooth experience using it for the past three years.

**What do you dislike about Attentive?**

So far nothing

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to drive new business and recurring orders. We see an instant spike with SMS and email pushes, lasting up to 24 hours, which boosts our stronger marketing campaigns for monthly promotions.

  ### 18. Knowledgeable Team and a Top-Tier SMS Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

The people. Everyone that I've interacted with at Attentive from onboarding to CSM's and everyone in betwe
en has been extremely knowledgable and a true pleasure to work with.

**What do you dislike about Attentive?**

The only thing I dislike about attentive are some of the features within the reporting tab. I would love to see all campaigns and flows individually when using the reporting dashboard. Other than that I think it's the best SMS Platform out there.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is helping us bridge the gap between our end user and the person who actually purchases the product. Often times parents will sign up for the email and kids will signup for our sms and attentive helps us bridge that gap through in depth segmentation and conversational messages.

  ### 19. Revolutionized Our Text Marketing Strategy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harrison D. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I love the versatility and features of Attentive that allow us to take broadcasts to the next level. The helpful AI copy tools, unique features, data and metrics system, and the ability to plug into our backend really stand out for me. The direct data integration lets us see performance on a granular level, optimizing broadcasts and facilitating acquisition through loyalty sign-ups, which has increased our list 10x. Additionally, the migration was easy and the team was knowledgeable and helpful, ensuring a smooth transition by working directly with Vibes.

**What do you dislike about Attentive?**

N/A

**What problems is Attentive solving and how is that benefiting you?**

Attentive lets us send instant offers and run A/B tests, optimizing our broadcasts. Data integration helps track performance and boost customer acquisition by increasing our loyalty sign-up list by 10 times.

  ### 20. Simple UI, Insightful Metrics, and Fast Campaign Returns

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

The results speak for themselves! When we're intentional with a campaign, we always see returns, almost immediately. The user interface is very simple to use and understand, and the metrics provided help with strategy and insight.

**What do you dislike about Attentive?**

Nothing I can even really think of...it is unfortunate how some campaigns/journies lead to high unsubscribe, but that's not a fault of Attentive.

**What problems is Attentive solving and how is that benefiting you?**

It is helping us with abandoned carts and is helping us convert new customers quickly

  ### 21. Powerful Campaign Automation, Takes Time to Master Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tim W. | founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

campaign automation being able to dial it into exact product you offer based on prospects answer

**What do you dislike about Attentive?**

takes little while to get familiar with how to set up campaigns and automation

**What problems is Attentive solving and how is that benefiting you?**

capturing leads and integration with mindbody

  ### 22. Great Discount Journeys, but Analytics Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** CJ W. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

I like the discount platform. Attaching discounts to journey's is really nice

**What do you dislike about Attentive?**

I don't like the analytics. I think its far behind the space

**What problems is Attentive solving and how is that benefiting you?**

We are using Attentive for SMS and its main value is joureneys

  ### 23. Excellent List Growth and SMS Features, Needs Improvement in Reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like the list growth pop-ups in Attentive; they are more flexible and easier to add compared to my last provider. My list growth is stronger now since switching to Attentive. I also appreciate the SMS strength of Attentive compared to other platforms. The initial setup was pretty easy, and I got support during the process.

**What do you dislike about Attentive?**

The reporting and ability to manage adding new subscribers with ease. Also, the attributes are not clean when they are exported. When I was with Klaviyo, I was able to upload my own contacts and that was very convenient.

**What problems is Attentive solving and how is that benefiting you?**

Attentive solves sending messages, reporting, and connecting with my audience while enhancing retargeting. Its list growth and SMS features are stronger compared to other platforms.

  ### 24. Friendly, Easy-to-Navigate UX That Just Works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

The UX/UI is friendly, and the app is easy to use and navigate.

**What do you dislike about Attentive?**

We can’t explore the data directly; we always have to reach out to customer support for that. It’s also a bit difficult to customize our own report format the way we need.

**What problems is Attentive solving and how is that benefiting you?**

When I try to set up a new journey, customer support is extremely helpful. They guide me step by step and make sure everything is set up correctly.

  ### 25. Attentive: Incredibly Supportive SMS Provider with Strong Global Compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

I think Attentive does a really great job at being an SMS provider who is in touch with their customers, provides incredible support, and stays on top of legal and best practices from a global perspective.

**What do you dislike about Attentive?**

I think when it comes to support, there are times where ideas do not feel customer specific (to an account level). There are times where we'd want better support but overall attentive does a good job.

**What problems is Attentive solving and how is that benefiting you?**

N/A

  ### 26. Efficient SMS Scheduling with Insightful Analytics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abigail H. | Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I love that I can easily schedule things out for the month and quickly review and see a sample of what the SMS text will look like. I appreciate being able to send test SMS to myself to ensure everything is formatted correctly. Scheduling messages is very easy, and I like that I can go back and review what I've scheduled. It also gives me wonderful stats, like click rates and revenue driven, which helps me know which messages are most effective and resonate with our customers. I would highly recommend it for any brand.

**What do you dislike about Attentive?**

I think just anytime you can simplify things and make it quickly scannable, not having extra fluff on the website is always helpful.

**What problems is Attentive solving and how is that benefiting you?**

n/a

  ### 27. Efficient for Marketing with Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haley L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I think the UX is pretty good. The customer support is great, and I appreciate that I can get a real person when needed. The journeys are really helpful, especially the automations. I enjoy sending out campaigns and find building segments easy to do.

**What do you dislike about Attentive?**

I don't think the AI copywriter is very good.

**What problems is Attentive solving and how is that benefiting you?**

I find Attentive great for quickly sending out blasts and providing an additional touchpoint in my skincare marketing efforts.

  ### 28. Easy-to-Use, AI-Powered Campaign Scheduling with a Clear Dashboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ines D. | Head of ecommerce and digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

Easy to use, fair dashboard, AI powered, preview and possibility to schedule the campaign

**What do you dislike about Attentive?**

Issue with the reporting with slow resolution, many changes in the csm

**What problems is Attentive solving and how is that benefiting you?**

Reaching the right segments in the relevant territories

  ### 29. Elevating SMS Marketing with Ease and Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kimi F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like Attentive for its ease of use and the ability to schedule pop-ups or sign-up units. I also appreciate the working relationships we have with our customer service manager. The initial setup went well, and I found it to be straightforward.

**What do you dislike about Attentive?**

Just the interface in journeys, I think, can be improved a little. And, scheduling campaigns, I think it can be simplified more. And just adding more options in segmentation, especially with multi-channel attributes ie. email properties or attributes.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps with scheduling and creating journeys and campaigns with ease, using AI to target audiences. They also have a strict compliance with changing SMS rules so we are assured that we are following guidelines in executing campaigns.

  ### 30. Effortless SMS Campaigns with Easy Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy L.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I find Attentive easy to use, which makes setting up campaigns a breeze. I appreciate the integration with Alia, as it helps improve our design capabilities while still utilizing Attentive's network. Another thing I like is that Attentive shares the latest regulation updates, keeping us compliant without having to do the research ourselves. The initial setup was pretty easy too.

**What do you dislike about Attentive?**

Maybe the journey editing experience could be improved. Right now, I have to select edit from the main journey screen, if I'm in a journey already I can't edit from there (if there is that available, it's not easy to find and not intuitive)

**What problems is Attentive solving and how is that benefiting you?**

Attentive lets us reach people via their phones, which they always have access to, and it's easy to use for setting up campaigns. It integrates with Alia for improved popups and provides compliance updates, so we don't have to research ourselves.

  ### 31. Intuitive Platform with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

I like how easy it is to use the platform. It's very intuitive, especially the flow builders. You don't have to think too deeply about it. Also, the new suggestions and AI automation are very good. The white glove service team has been fantastic to work with, helping us achieve very specific things quite quickly. The service as well has been fantastic.

**What do you dislike about Attentive?**

I think the flexibility of the pop-up builders could be improved. There's a lot of things we would love to include and style, and I find that they're not as flexible. If you want anything custom, you have to reach out to a specific team. So more flexibility in the lead capture forms would be great.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to easily pre-plan campaigns, align with our sales calendar, and send SMS blasts. It helps with different flows like abandoned cart and browse abandonment.

  ### 32. Exceptional SMS Platform with Hands-On Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I find Attentive to be an easy to use platform, and their account managers and team are really hands-on. They make using the platform so easy and save our lean team so much time, making my life a breeze. I appreciate that they ensure we are using the most up-to-date functionality. The setup process was the easiest, with the team helping us every step of the way. I also like that we can integrate Attentive with a lot of our platforms.

**What do you dislike about Attentive?**

I don't love the SMS pricing structure, especially having to pay for our list. I'd like to see a reduction in the list fee.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to reach a specific demographic, providing a personalized way to engage with our younger Gen Z audience. The platform is easy to use, saving our lean team time and ensuring we use up-to-date functionality.

  ### 33. Effortless Marketing with Attentive: User-Friendly and Cost-Effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Veronica K. | Community Engagement Coordinator

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really enjoy using Attentive because it's very easy to use. We switched from Klaviyo mainly due to pricing, and it's much better in that regard. I love the AI integrations for subject lines and preview text, which provide very insightful information. The detailed reporting systems based on segments and dates are impressive. Overall, it's just very simple to use, which is very nice.

**What do you dislike about Attentive?**

I just wish Attentive was a little more popularized on third-party sites. There's a lot of things where it's like integrate with Klaviyo, and that integration with Attentive is just one step harder. Or not possible. So I just wish it was more accessible on these third-party sites that we wanna integrate.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps with our signup forms and customer retention by offering lots of customizations. We can target different needs and filter customer journeys, enhancing engagement and retention.

  ### 34. Great CSM but reporting system is not enough

**Rating:** 3.5/5.0 stars

**Reviewed by:** destan g. | CRM Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Attentive?**

Our CSM is really into our business and always follow up our requestes

**What do you dislike about Attentive?**

Reporting system is not enough and complicated

**What problems is Attentive solving and how is that benefiting you?**

We are using SMS solution and i love Pixel

  ### 35. Advanced Automation and Scalable Personalized SMS That Boosts Revenue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

the advanced automation tools. allows personalized SMS services at scale and it integrates with other software. it has given us a lift in revenue

**What do you dislike about Attentive?**

the email segment. very basic segmentation for email. pricing is already quite steep

**What problems is Attentive solving and how is that benefiting you?**

time saving through campaign scheduler and quick content generation. the Concierge tool is a favorite, allowing us to act as a first step of customer service without using team time.

  ### 36. Great Attentive Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

Easy to set up journey and campaigns and UX is easy to learn.

**What do you dislike about Attentive?**

Wish I could clone journeys, especially ones that are more complex. Segmentation also can improved and looking up customer profile data. I wish I could see what flows people were in.

**What problems is Attentive solving and how is that benefiting you?**

We can easily reach customers about sales and other promotions going on. SMS is a more lucrative channel for us compared to email.

  ### 37. Strong Support Enhances SMS Campaign Efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I use Attentive for lead capture and SMS. I appreciate their Whiteglove Support, which is strong, providing nice support that answers quickly and is knowledgeable. This support is crucial as it helps me use the rest of the platform effectively, especially since certain features are hidden and need to be enabled. I also found the initial setup of Attentive to be easy.

**What do you dislike about Attentive?**

Spin to Win Pop-Up hurt our lead capture rate a lot when we migrated.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for lead capture and SMS. It helps with sending messages through campaigns and creating pop-ups, supported by quick and knowledgeable customer service. Whiteglove Support enables access to hidden features, making the platform more usable.

  ### 38. Streamlined SMS Delivery with Reporting Flexibility

**Rating:** 3.0/5.0 stars

**Reviewed by:** Adina M.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I use Attentive for targeted SMS sends and metrics. It allows me to distribute SMSes in a streamlined way with more robust data. I like the different time frames you can pull reports in because I can look at it from a day, week, and month and compare when our most valuable engagement occurs.

**What do you dislike about Attentive?**

It isn't very intuitive. I had to build muscle memory and get corrected by peers for the first few uses. It doesn't feel like the tools flow well. Pulling the metrics was hard to find for me at first and finding the correct place to find the email itself. I could not find it on my own without memorizing where it would be.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for targeted SMS sends and metrics. It allows me to distribute SMSes in a streamlined way with more robust data.

  ### 39. Strong Platform, But Some Limitations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like how easy the USP is (on desktop) and how quickly they have implemented AI. White Glove is also an elite service, and the customer support is really awesome.

**What do you dislike about Attentive?**

The mobile interface is inaccessible–if I'm ever in a pinch, I can't schedule or edit from my phone! Feels backwards since it's text messaging!

Lack of support on compliance or legal issues–there should be more parameters and notices in place to educate clients on state-specific privacy laws so we can stay informed and in alignment with best practices.

The price!!! It's so exorbitantly expensive in comparison to all email marketing counterparts.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is our only SMS solution—it helps us reach customers quickly and drive revenue, especially during sales and key product launches. It’s been a reliable tool to grow and engage our list without the lift of creating an email.

  ### 40. Helpful Support, Needs Real-Time Analytics Improvements

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I use Attentive for email and SMS, and I appreciate their incredibly helpful support team. I like that the layout makes sense and is properly organized. The migration to Attentive was easier, and the initial setup was very smooth.

**What do you dislike about Attentive?**

Real-time analytics could be improved. Our initial migration team could have been more helpful and responsive.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps me with journeys, analytics, and data analysis.

  ### 41. White-Glove SMS Marketing with Premium Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kaitlin D. | Sr. Lifecycle Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I love the white glove service from Attentive; it's unique because it provides strategic guidance along with the service platform. It's really beneficial to always have support from Attentive's team to address problems, which is crucial for me as my internal team is very small. Also, I find the onboarding process incredibly easy—Attentive is hands-on throughout.

**What do you dislike about Attentive?**

I wish Attentive wasn't so costly! It is a huge expense in our budget.

**What problems is Attentive solving and how is that benefiting you?**

Attentive makes SMS marketing compliant without worrying about regulations. Its white glove service provides strategic guidance and support, essential for my small team. Onboarding was seamless, thanks to their hands-on approach.

  ### 42. Attentive Has Been the Best Since the Beginning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla J. | Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2021

**What do you like best about Attentive?**

Excellent customer service, constant innovation and new product offerings, and a system that just works! When I'm onboarding new team members I always say Attentive is the easiest platform they'll have to learn. We've been using Attentive since the beginning and sometimes when tech companies get too big they lose their personal touch, but Attentive has always given us the same exceptional level of attention.

**What do you dislike about Attentive?**

They don't integrate perfectly with our current email system which can silo data.

**What problems is Attentive solving and how is that benefiting you?**

Better customer service via text, higher customer engagement and conversion. Plus, a quicker way to communicate annoucements to our customers compared to email.

  ### 43. Effortless Setup, Valuable Support Resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisette D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like how easy it is to get everything set up with Attentive. The help center is full of great information, which is really helpful. When I was starting out and didn't know the platform well, it was nice to have 'how to's in the help center instead of flooding our client rep's inbox with small user error questions.

**What do you dislike about Attentive?**

Sometimes uploading segments can take a while, I notice that my platform starts to lag if I upload multiple of them.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to alert patrons about promotions and account alerts. It's easy to set up, and the help center is great for quick troubleshooting without bothering the client rep.

  ### 44. Stellar Support and Comprehensive Features, A Bit Complex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like Attentive because it acts as a one-stop shop for marketing emails and SMS. I also really appreciate the great customer support and CSM they offer. Their support team provides fast responses in a timely manner and is always willing to help if I'm having trouble. Additionally, I find the reports they generate to be good and informative. The initial setup was very easy, which was a big plus.

**What do you dislike about Attentive?**

Sometimes editing emails can be a tad difficult when creating rows vs sections, or there's a lot in the system that can make it hard to get to know everything.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is a one-stop shop for marketing emails and SMS.

  ### 45. Effortless SMS Management with Exceptional Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrea O.

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I find it easy to set up SMS using Attentive, as it doesn't require too much work. I also appreciate the great team they provide us with—always willing to help and among the most knowledgeable companies I've worked with. They reach out every month to offer assistance and go above and beyond during working sessions to help with anything we may request.

**What do you dislike about Attentive?**

It's not specific to Attentive, but with new SMS regulations, it's a bit undesirable for us to spend more time and effort on SMS advertising without clearer guidance.

**What problems is Attentive solving and how is that benefiting you?**

I can send SMS easily without too much setup work, and the team provides excellent support, always willing to help.

  ### 46. Great platform, and a great experience with our Account Management Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip H. | Email and SMS Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

In a world where so many of the platforms can have similar functionality, I think our experience with Attentive has stood out because of the service we get from the account side. Carrie is always supportive, proactive, and helpful. Doesn't matter if it's tactical execution or strategic planning, we know we can count on Attentive.

**What do you dislike about Attentive?**

We use Kalviyo for our email program, and I think they do a better job than Attentive in how they build and use segments. The Journey builder is also a bit clunkier.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is our solution for SMS/MMS, and for our list capture on site.

  ### 47. Easy to Use with Integration; Needs Better Account Management

**Rating:** 2.0/5.0 stars

**Reviewed by:** Caitlin W. | Trading Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like that the Attentive platform is easy to use. It also integrates well with Shopify to our knowledge, making it convenient for our operations.

**What do you dislike about Attentive?**

Our account management experience is lacking. We have been promised reviews of our performance and strategy for almost a full year now and seen none of this from your side. Our account manager is very personable and friendly, and does offer some useful insight into SMS campaigns, but we get very little out of them in terms of improving our strategy and optimizing the channels as a whole. It's a very shortsighted relationship and when asked for long term recommendations we receive nothing. Because we were promised great things about the managed service which we haven't received.

**What problems is Attentive solving and how is that benefiting you?**

Attentive synergizes my communication channels for SMS and email marketing, making it more streamlined.

  ### 48. The best in class partner for CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah S. | ECRM & Digital Content Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

Customer support is incredible & they are always on the ball with innovation and ahead of the game! The UX is one of the easiest I've ever worked in, and I love the employees we work with- best in class!

**What do you dislike about Attentive?**

Wish I could have more than one 2-way journey, would like to see more reporting that is similar to a typical CDP.

**What problems is Attentive solving and how is that benefiting you?**

Personalizing our customers experience with lack of dev work on our team! It helps us make do with the man power we have, and succeed in areas that we couldn't without Attentive. It's growing our CRM channels immensely.

  ### 49. User-Friendly Marketing Automation with High Conversion Rates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Himanshu H. | Email Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I really like Attentive's UI and the simple features it gives to automate the customer journeys. It makes it easy for a normal guy to get started with it. I think it provides a singular platform for all my retention marketing needs and helps me get more sales through email and SMS. The initial setup was super easy.

**What do you dislike about Attentive?**

It works great, I would just like the pricing to be a bit cheaper.

**What problems is Attentive solving and how is that benefiting you?**

Attentive makes retention marketing affordable and boosts conversions. Its simple UI and features automate customer journeys, allowing a normal user to start easily. It provides a singular platform for retention marketing via email and SMS, increasing sales.

  ### 50. Intuitive SMS Platform with Stellar Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chriztina M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I love how clean the UX is, and the simplified campaign setups make it very intuitive and easy to set up both journeys and individual campaigns. The white glove service helps immensely, especially during the initial setup.

**What do you dislike about Attentive?**

I wish the data was more robust and granular. there seems to be a lot of historical missing information on the data side of things. I also wish I could export data without needing to contact the white glove team for assistance

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for quick and direct communication with customers. I love the clean UX, making campaign setups easy, and the intuitive nature that simplifies creating journeys and campaigns.


## Attentive Discussions
  - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote
  - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote
  - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote

- [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-31+08%3A01%3A47+-0500&secure%5Bsession_id%5D=fcc51b3a-4a69-49f5-b5bc-eb2193615cf3&secure%5Btoken%5D=9676f09ec25efa04b1be10f1f7dbe51777ef542cb70e8714b21a2d2ee9ec262d&format=llm_user)
## Attentive Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews)
  - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews)
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  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
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  - [Airship](https://www.g2.com/products/airship/reviews)
  - [Amperity Customer Data Platform](https://www.g2.com/products/amperity-customer-data-platform/reviews)
  - [Antavo AI Loyalty Cloud](https://www.g2.com/products/antavo-ai-loyalty-cloud/reviews)
  - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Bikky](https://www.g2.com/products/bikky/reviews)
  - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)
  - [Bluecore](https://www.g2.com/products/bluecore/reviews)
  - [Bubblehouse](https://www.g2.com/products/bubblehouse/reviews)
  - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews)
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  - [Digioh](https://www.g2.com/products/digioh-digioh/reviews)
  - [dotConnect for Salesforce Marketing Cloud](https://www.g2.com/products/dotconnect-for-salesforce-marketing-cloud/reviews)
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews)
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  - [Exigo Full Stack Platform](https://www.g2.com/products/exigo-full-stack-platform/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Friendbuy](https://www.g2.com/products/friendbuy/reviews)
  - [Gladly](https://www.g2.com/products/gladly/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews)
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  - [Olo](https://www.g2.com/products/olo/reviews)
  - [Ometria](https://www.g2.com/products/ometria/reviews)
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  - [OptiMonk](https://www.g2.com/products/optimonk/reviews)
  - [Para](https://www.g2.com/products/para/reviews)
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  - [Paytronix CXP](https://www.g2.com/products/paytronix-cxp/reviews)
  - [PostPilot](https://www.g2.com/products/postpilot/reviews)
  - [Rebuy](https://www.g2.com/products/rebuy/reviews)
  - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews)
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  - [Sailthru by Marigold](https://www.g2.com/products/sailthru-by-marigold/reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
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  - [Smile.io](https://www.g2.com/products/smile-io/reviews)
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  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Stamped](https://www.g2.com/products/stamped/reviews)
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## Attentive Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Performance Optimization & Learning - AI Marketing Agents**
- Send-Time Optimization
- Autonomous A/B Testing

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Analysis**
- Application Attribution
- Campaign Analysis
- Uninstall Tracking
- Custom Dashboards

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentication

**Autonomous Campaign Orchestration - AI Marketing Agents **
- End-to-End Campaign Execution
- Goal-Based Campaign Planning
- Cross-Channel Orchestration
- Conversational Campaign Setup
- Real-Time Campaign Adaptation

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Campaigns**
- Proximity Marketing
- Push Notifications
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**AI Content Generation - AI Marketing Agents **
- Dynamic Content Optimization
- AI Copy Generation
- Personalized Content Creation

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Engagement**
- Coupons and Promotions

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**AI - RCS Business Messaging**
- AI

**Audience Intelligence & Segmentation - AI Marketing Agents **
- Lookalike Audience Modeling
- Behavioral Triggering
- Predictive Audience Segmentation

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integrations & Data Connectivity - AI Marketing Agents **
- Event & Data Ingestion
- CRM & CDP Integration

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**AI Automation - SMS Marketing**
- AI SMS

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**AI Content Generation - SMS Marketing**
- AI SMS

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

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