G2 reviewers report that Attentive excels in user satisfaction, boasting a significantly higher overall score compared to Postscript. Users appreciate the platform's ability to enhance customer engagement and recover lost sales, with one reviewer noting, "Attentive boosts customer engagement, helps recover abandoned carts, and drives more revenue."
Users say that the onboarding experience with Attentive is particularly smooth, with many praising the migration team's support. One user highlighted, "The migration team were incredible in getting us onboarded, super helpful and made the process smooth," indicating a strong implementation process that can be crucial for new users.
Reviewers mention that Postscript shines in its customer support, with users expressing high satisfaction with the responsiveness of their team. One user enthusiastically stated, "I LOVE TAYLOR!!!<3 She is quite honestly the most helpful and patient person," showcasing the personal touch that can make a difference in user experience.
According to verified reviews, both platforms offer robust features, but Attentive's AI Pro feature stands out for its time optimization capabilities. Users have noted that it helps manage sends better while supporting higher conversion rates, making it a valuable tool for marketers looking to maximize efficiency.
Users report that while Postscript has a strong focus on integrations, particularly with platforms like Zipify OCU and Klaviyo, Attentive's comprehensive SMS marketing capabilities are often highlighted as a key advantage. One user remarked on the effectiveness of Attentive's SMS side, stating, "We've seen incremental growth since launching with Attentive."
Reviewers mention that while Postscript has a slightly higher star rating, the volume of recent reviews for Attentive suggests a more active user base, which can provide more reliable insights into the product's current performance. This is particularly relevant as users seek up-to-date feedback on software solutions.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Postscript
Starter
$0.00
Per Month
For brands just getting started with SMS. $100 usage credit during your first 30 days.* Usage and carrier fees may apply. See pricing page for further details.
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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