Users report that Attentive excels in its "Quality of Support" with a score of 9.7, while Postscript follows closely with a score of 9.9, indicating that both platforms provide excellent customer service, but Postscript may have a slight edge in responsiveness.
Reviewers mention that both platforms offer robust "Bulk SMS" capabilities, scoring 9.5 each, which highlights their effectiveness in sending mass text messages to customers efficiently.
G2 users note that Attentive's "Text Scheduler" feature is highly rated at 9.6, allowing for effective planning of SMS campaigns, while Postscript's score of 9.1 suggests it may not be as intuitive or feature-rich in this area.
Users on G2 highlight that Postscript shines in "Personalization" with a score of 9.1, compared to Attentive's 8.9, indicating that Postscript may offer more advanced options for tailoring messages to individual customers.
Reviewers say that both platforms have similar scores for "Two-Way Text Messaging" at 8.4, but users report that Attentive's implementation feels more seamless and user-friendly, enhancing customer interaction.
Users report that while both platforms have strong "Automation" features, Attentive scores 9.2 and Postscript scores 9.3, suggesting that Postscript may offer slightly more advanced automation capabilities, which can save time for marketers.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Postscript
Starter
$0.00
Per Month
For brands just getting started with SMS. $100 usage credit during your first 30 days.* Usage and carrier fees may apply. See pricing page for further details.
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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