--- title: Attentive Reviews meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1481 reviews by the users' company size, role or industry to find out how Attentive works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1481 scale: '5' date_modified: '2026-07-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Attentive Reviews **Vendor:** Attentive **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,481 ## About Attentive Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com. ## Attentive Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Attentive, enabling quick setup and easy navigation for effective communication. (479 reviews) - Users rave about the **outstanding customer support** from Attentive, highlighting their helpful and knowledgeable agents. (409 reviews) - Users find Attentive **incredibly helpful** , enhancing customer engagement with personalized communication and seamless platform management. (358 reviews) - Users love the **user-friendly interface** of Attentive, which ensures easy navigation and great customer support. (199 reviews) - Users value the **easy setup** of Attentive, appreciating the straightforward process and hands-on support from the team. (184 reviews) - Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (175 reviews) - Automation (111 reviews) - Easy Creation (94 reviews) - Email Marketing (89 reviews) - Reporting Features (88 reviews) **What users dislike:** - Users find the **pricing steep** , especially for smaller brands, impacting overall affordability and budget management. (116 reviews) - Users find the **reporting issues** cumbersome, noting complexity and slow performance in segment creation and data retrieval. (115 reviews) - Users find the **missing features** in Attentive, such as integration and drag-and-drop tools, a significant limitation. (111 reviews) - Users find the **limited features** of Attentive hinder potential integrations and advanced segmentation capabilities. (90 reviews) - Users find **integration issues** with Attentive, noting difficulties in setup and lack of intuitive connections with platforms. (83 reviews) - Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (70 reviews) - Poor Customer Support (66 reviews) - Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (63 reviews) - SMS Issues (61 reviews) - Campaign Issues (50 reviews) ## Attentive Reviews ### 1. User-Friendly yet Limited in Segmentation **Rating:** 3.5/5.0 stars **Reviewed by:** Maria . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I find Attentive very user-friendly. The AI Pro tool is fantastic, even in its early stages, and it's a good tool for seeing how our customers engage. It helps us in tailoring subject lines and creating the right audience and sending time. The setup was pretty easy, and the Attentive team was very hands-on during the warm-up process. **What do you dislike about Attentive?** The segment creation and reporting could be improved. The segments are not as advanced as Klaviyo and the interface is slow, making it take a bit of time to pull data. The report is very complicated, requiring us to download an Excel sheet and custom columns to find data instead of providing it within the platform. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to address deliverability issues we've had in the past with email and SMS campaigns. AI Pro helps tailor subject lines and audience, while the platform's user-friendliness enhances usability. ### 2. Effective SMS Marketing with Customization, Needs UI Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really like how Attentive allows us to segment and structure communication with customers in a great way. I do love the way in which we can build user flows and understand our cohorts quickly. Also, having the ability to quickly segment and slice up those user groups helps create great marketing strategies and communication. **What do you dislike about Attentive?** It can be sometimes cumbersome to work with their dashboards, and their overall UI and UX seems a little bit noisy. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to segment and structure communication with customers effectively and quickly understand user cohorts, building great marketing strategies and flows. ### 3. Unified Email & Text Plus Better Reporting, But Navigation Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** cameron k. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Attentive?** Having both our email and text in one spot. Also the updated to the reporting has been nice **What do you dislike about Attentive?** Sometimes it’s hard for me to find specific things. We work with an agency, and I don’t always have a clear place to go or a clear spot that’s meant for me. **What problems is Attentive solving and how is that benefiting you?** Again having both email and text in one place ### 4. Attentive’s Simple Metrics Make Reporting Feel Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** Attentive is very user-friendly. In a time where reporting and AI can be overwhelming, it's simple metrics and ma[[ing are a welcome reprieve from AI overwhelm. Although our MIVA software doesn't play well with many outside plug-ins, Attentive is easy to use. **What do you dislike about Attentive?** Attentive journey templates could be explained a but better in their descriptions. **What problems is Attentive solving and how is that benefiting you?** The deliverability report is a great way to see in one place where we can improve. We are a cult brand who has a loyal following - open rates and unique click rates tell us immediately if/when something doesn't land with our audience. ### 5. Effective and Easy Setup, But Customer Service Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Alex R. | Head of texh, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Attentive?** I like that the campaigns and SMS in Attentive work very well and complement each other nicely. They can work together without being indifferent, which is a positive thing. I also found that the initial setup was easy, as the customer success team was helping me along the way. **What do you dislike about Attentive?** Yes, without a doubt. I think that the recommendations in close, pre-made close, well, they call them journeys, and customer service can also improve quite a bit. **What problems is Attentive solving and how is that benefiting you?** Attentive helps me primarily with deliverability in email marketing. The campaigns and SMS work very well together, complementing each other without being indifferent campaigns. ### 6. Quick Setup and an Easy-to-Follow Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Attentive?** Quick and easy set up process. Easy to follow interface. **What do you dislike about Attentive?** Reporting and analytics could be slightly confusing, not as much custom reporting options. Pricing can add up quickly, so our team has to carefully manage our send volume and campaigns to stay within our allotted budget and avoid unexpected overage costs. Pricing can add up quickly, so our team has to carefully manage our send volume and campaigns to stay within our allotted budget and avoid unexpected overage costs. **What problems is Attentive solving and how is that benefiting you?** SMS delivery for retention marketing and signup process. Easy integration over to our email marketing platform ### 7. Effective Engagement Tool, Needs Improved Notification **Rating:** 2.5/5.0 stars **Reviewed by:** Joelle C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Attentive?** I appreciate Attentive's automated system because it ensures I am engaging with potential clients and existing ones. It really helps in reducing my workload while keeping me connected with clients. **What do you dislike about Attentive?** I would hope to generate more leads and be notified when a client engages in a conversation. I would like an email or text notification when a conversation is initiated so that we can respond in a timely manner. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for marketing emails and SMS to reach out to leads with promos, generating bookings, and staying connected with clients, which reduces my workload. ### 8. Stellar Customer Support, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Gina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really appreciate the attention to detail and personal care from the account reps at Attentive, which makes them stand out from other email and texting platforms. I also like that if there's a feature missing, the development team is open to figuring out how to make it happen. The initial setup was super simple, and the Attentive team walked me through it, working alongside me to make it happen. **What do you dislike about Attentive?** I wish the analytics were easier to download and present to clients who might not understand things at the depth that I do. An easy to download, helicopter level dashboard to download and present!! **What problems is Attentive solving and how is that benefiting you?** I use Attentive to reach customers in the way they prefer. The attentive account reps provide attention to detail and personal care, distinguishing it from other platforms. We switched due to lack of support and conversion with another service. ### 9. Attentive’s Support Feels Like an Extension of Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I love Attentive's great support team. As a lean internal team, we really appreciate that attentive's team feels like an extension of our own. **What do you dislike about Attentive?** I find the journeys UI to be hard to navigate at times. I wish you could review reporting right in the list view of journeys as well as within each standard journey with the ability to display data based on time filters. ie- data from last 30 days, last 90, custom. It is confusing at times too trying to edit within a standard journey. **What problems is Attentive solving and how is that benefiting you?** Attentive AI has been one of our Retention program's greatest wins over the last 14+ months. AI journeys enabled us to create personalized abandonment and welcome messages based on user intent, where that level of personalization would not have been possible manually. It has allowed us to focus efforts on other areas of our program. ### 10. Effortless SMS Campaign Management with Room for Enhanced Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Navneet S. | Digital Marketing Specialist, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like how easy it is to create targeted SMS campaigns with Attentive and track their performance. It makes customer outreach simple, fast, and effective. The performance tracking is also a real plus because it allows me to see what is working, so we can adjust campaigns quickly and improve engagement and results over time. The initial setup was super easy too. **What do you dislike about Attentive?** Some features feel limited when trying to get more detailed insights or build highly specific campaigns. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to manage and improve SMS campaigns, reaching customers quickly with targeted messages. It simplifies creating campaigns and tracking performance, which boosts engagement and results. ### 11. Helpful Support and Easy SMS Campaign Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Attentive?** Customer support is helpful, interface for signup forms and sms campaigns is relatively straightforward **What do you dislike about Attentive?** some of the interface isn't intuitive, like setting up an a/b test. don't like that if you clone a campaign with an a/b test you cannot delete it right there in the new campaign, wish attribution when using other platforms could be combined, hate that I can't clone across accounts, very slow manual segment loading and inability to connect automatic audiences with Klaviyo because of slow syncing. explaination of metrics is sometimes fuzzy, like Conversion Rate. **What problems is Attentive solving and how is that benefiting you?** seemless and quick SMS campaigns ### 12. Intuitive and Efficient SMS Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Catie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like Attentive's very easy and intuitive interface, which makes setting up campaigns, flows, segments, and tests straightforward. The onboarding process for new team members is also simple. The robust reporting features include many views, allowing me to refresh existing reports quickly to get the data I need, saving a lot of time compared to other vendors. The AI suite, particularly the AI Journeys, has been a significant win for us with a low level of effort. **What do you dislike about Attentive?** We would like more flexibility in terms of Attentive hosted SMS sign-up units on site. More flexibility with the bubble and ability to test into other placements like the 'drawer' treatment. **What problems is Attentive solving and how is that benefiting you?** Attentive provides a reliable way to reach our customers and has an easy and intuitive interface with robust reporting. Setting up campaigns is simple, and AI Journeys save us time with minimal effort. ### 13. Effortless Campaign Management with AI Suggestions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how easy the platform is to use and how quickly I can send out a campaign when needed. It helps convert customers with the flows we have set up. Setting up a campaign is straightforward, and I appreciate the AI suggestions for other things to say, which makes it easy if I want to set up any A/B tests. The initial setup was fairly simple as well. **What do you dislike about Attentive?** I want more ways to feature products in my campaigns. It would be cool if product carousels could be featured. **What problems is Attentive solving and how is that benefiting you?** I find Attentive helps convert customers with the flows we have set up. I like how easy it is to use and how quickly I can send out a campaign. It also offers AI suggestions and makes setting up A/B tests easy. ### 14. Omnichannel consolidation driving subscriber LTV **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** Consolidating our email and SMS onto a single platform overhauled our retention strategy and accelerated mobile acquisition. Legacy point solutions treat texting as an afterthought, whereas this platform orchestrates omnichannel data to prevent redundant messaging and attribution overlap. Conversational text revenue and automated email flows driving measurable LTV justify the investment. **What do you dislike about Attentive?** The only issue is their default 30 day click attribution window which artificially inflates reported ROI by cannibalizing credit from our automated email flows. **What problems is Attentive solving and how is that benefiting you?** It solves the friction of fragmented customer data by centralizing email and SMS into a single omnichannel platform. ### 15. Seamless SMS Messaging with Attentive's Intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Vinicius R. | Manager of Marketing Technology and Operations, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Attentive?** I like the really nice UI of Attentive which is easy to use. It's also cool how they use their sign-up units to capture SMS opt-ins. Getting SMS opt-ins from customers is very easy with Attentive, and it allows me to send SMS communications conveniently. The flexible APIs and integrations are a plus, and the team is super willing to help. **What do you dislike about Attentive?** I would love to see them integrate with WhatsApp messaging, especially for international countries if we want to expand our reach. And right now, they are limited to, basically email and SMS. And I would also love to see them having like, predictive features, in more AI features, in more AI generated segments and that kind of stuff. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us get SMS opt-ins easily and send communications efficiently. The nice UI makes it user-friendly, and their sign-up units effectively capture SMS opt-ins. ### 16. Intuitive UI with Strong SMS Automation, Yet Costly **Rating:** 4.5/5.0 stars **Reviewed by:** Jerome B. | Email and SMS manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like Attentive's user interface, which makes it easier to navigate. Additionally, I find the analytics features helpful for my needs. The initial setup of Attentive was easy, which was a relief. **What do you dislike about Attentive?** I find the cost challenging. It becomes difficult to maintain Attentive as the brands expand. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS sending and automation. ### 17. User-Friendly Platform for Personalized, Data-Driven Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** jamsheed I. | Senior Civil Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Attentive?** It has ability to create personalized customer engagement through targeted messaging. The platform makes it easier to connect with customers at the right time using automation, segmentation, and data-driven campaigns. I also like its user-friendly interface and the way it helps businesses improve communication, increase conversions, and build stronger customer relationships. **What do you dislike about Attentive?** No dislikes . I like it's structure and execution. **What problems is Attentive solving and how is that benefiting you?** Customer engagement challenges,Low marketing conversion rates, andTime-consuming manual communication ### 18. Intuitive, Reliable Platform for Streamlined Marketing Promotions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** Attentive is an easy-to-use platform for creating and managing marketing promotions. The interface is intuitive, making it simple to build campaigns, segment audiences, and track performance. It has helped streamline our marketing efforts and makes it easy to engage customers through personalized messaging. Overall, it's a reliable and user-friendly solution for businesses looking to improve their marketing campaigns. **What do you dislike about Attentive?** One area for improvement is customer support. Sometimes it's difficult to get someone on a live call when I have questions that need immediate attention. Since I'm still learning the platform, some of the challenge may be on my end, but having quicker access to live support would make the experience even better. **What problems is Attentive solving and how is that benefiting you?** easier-to-understand tracking for email and text message ad campaigns. Has clearer reporting on campaign performance, engagement, and conversions. ### 19. Seamless SMS Integration, Room for Email Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Dan B. | Customer Relationship Management Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like how seriously Attentive takes compliance around SMS and Email messaging, allowing me to focus on building great campaigns and journeys without worrying about messaging someone at a restricted time in their state. Their compliance rules, coupled with their AI Audience features, help me avoid messaging at the wrong time while also messaging at the exact right time. Additionally, Attentive's onboarding and support teams are fantastic, making the initial setup very easy. **What do you dislike about Attentive?** The email channel is relatively new to Attentive and, as such, lags behind most of their competitors in functionality, particularly as it relates to complex journey building and segmentation. **What problems is Attentive solving and how is that benefiting you?** Attentive integrates SMS and Email channels seamlessly, preventing over or under-messaging. It manages complex compliance rules, so I can focus on campaigns. Their AI Audience features help message at the right time, avoiding severe non-compliance penalties. ### 20. Great SMS Onboarding, Helpful Team, and Competitive Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Blake S. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** Great SMS onboarding. The team was very helpful. The price was competitive with platforms that offered less functionality. **What do you dislike about Attentive?** I had to migrate a lot of content myself. **What problems is Attentive solving and how is that benefiting you?** SMS onboarding. Our demographic engages heavily with SMS and we had previously had great luck getting emails but phone numbers was more of a challenge. ### 21. Enjoying The Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Attentive?** The UI of the backend is very clean and useful. I find it very easy to track campaigns and sign up journeys. **What do you dislike about Attentive?** I have no issues with the platform itself. The invoicing / billing is a bit messy - invoices do not come in on a regular date and there is no good way to track previous invoices other than digging through my emails. **What problems is Attentive solving and how is that benefiting you?** It gives us an easy channel to communicate with our guests. The pop up sign up units help gather a lot more engagement as well. ### 22. Interactive Dashboard That Makes Testing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alex W. | D2C Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** The interactive dashboard is so easy to use. We've been able to test things that were previously impossible through a different partner. **What do you dislike about Attentive?** So far, can't name anything. We're very happy **What problems is Attentive solving and how is that benefiting you?** Getting the right message, to the right subscriber, at the right time. This is increasing our engagements rates and overall revenue. ### 23. Driving Revenue with Personalized SMS—Powerful, but Premium Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** Their journeys (welcome series, abandoned cart, post-purchase, etc.) are powerful but still pretty intuitive to build and manage compared to some heavier marketing tools. **What do you dislike about Attentive?** The mobile experience isn’t as strong as the desktop platform, which can make it harder to quickly review or manage campaigns on the go. Some users find the interface less intuitive on mobile, especially for deeper tasks like analytics or flow edits. **What problems is Attentive solving and how is that benefiting you?** Attentive solves the problem of low engagement and ineffective communication in traditional marketing channels by enabling real-time, personalized SMS messaging. This leads to higher open rates, faster customer interactions, and ultimately increased conversion and revenue compared to email alone. For us, that means being able to reach customers at the right moment with relevant offers or reminders, which improves campaign performance and drives more immediate sales impact. ### 24. Hyper-Personalized Messaging with High Conversion Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Ishita B. | Chief of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I appreciate how Attentive helps with messaging and driving high conversions for our eCommerce brand. I like the hyper personalization the most, which significantly improves our message open rates and drives better conversions. It provides a lot better open rates for our messaging. **What do you dislike about Attentive?** I do not like that the cost goes up quite high as the list grows, and there's no real way for us to keep tabs on how much money we're spending. If there was a tracking system that helps us very clearly keep tabs on where we're spending the most money, and how can we stay within a certain range while also expanding our customer base, then that would be great. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for better open rates and hyper-personalization in messaging, which drives high conversions for our e-commerce brand. ### 25. Simplifies Customer Communication with Robust Metrics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like the simplicity of Attentive. Everything is easy to set up and very straightforward and direct with a lot of tools to help. It's really helpful because it shows a lot of my metrics and which text messages are more responsive and effective. It also shows options like AB tests, proving effectiveness beyond just having a hunch. **What do you dislike about Attentive?** I think some of the billing can be a little bit complicated to understand because there's a certain amount per message. But then there's, like, other fees and stuff from the carriers that I think could be a little bit more transparent in the process. **What problems is Attentive solving and how is that benefiting you?** Attentive solves my communication problem with customers, making it easier and streamlined. It helps with metrics, showing which text messages are more effective and allows A/B testing for data-backed decisions. ### 26. Effortless SMS Campaigns, Needs Better Email Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Scott O. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like that our CSM was great initially and that Attentive makes sending SMS easy. I appreciate how smooth it is to create and send SMS using this platform, and I find it much easier to use compared to our previous platform, Listrak. The process of creating audiences and messages is seamless, and I value the use of AI to improve audiences. The initial setup was very easy, requiring just a snippet of code to connect. **What do you dislike about Attentive?** The email side wasn't as open as we would like. In terms of the data, fields on customer records, wasn't as connected to BigCommerce as we would like. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for sending campaigns and creating journeys. It makes sending SMS easy and offers a smooth experience, from creating audiences to using AI for optimization. ### 27. Easy, Efficient, and Cost-Effective Messaging Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Austin P. | Retention Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how easy it is to use the platform. It's clean and simple to understand, which makes navigating it a breeze. I also like the drag and drop feature for building emails and the detailed reports it provides. The data it offers is really beneficial. **What do you dislike about Attentive?** I wish Attentive integrated with more softwares. Yes, but not very many because there are limited amounts of integrations that are possible. **What problems is Attentive solving and how is that benefiting you?** Attentive helps push sales through emails and SMS, and facilitates receiving crucial communication about orders. It also makes reaching out to people very easy. ### 28. Intuitive, High-Performing Platform with Unmatched Support and Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Attentive?** The platform was made so that the end user has the best experience possible. It's very intuitive and well thought out. The support from their side is unmatched. Performance is accurate and beats the competition. There's plenty of integrations within the platform as well, giving your team plenty of options in making your SMS or email marketing your own. **What do you dislike about Attentive?** I really don't dislike much about it, the only thing that is tough is occasionally we'll need to contact someone to unlock a feature or work out a bug. **What problems is Attentive solving and how is that benefiting you?** Attentive is making it very easy to get all of our inbound marketing done in one place with the best tools. The email builder is great, our emails look extremely professional. It couldn't be simpler to schedule out any campaign. ### 29. Incredible Migration Support and Powerful SMS Growth with Attentive **Rating:** 5.0/5.0 stars **Reviewed by:** Maisie F. | CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Attentive?** The migration team were incredible in getting us onboarded, super helpful and made the process smooth. The SMS side is incredible, we've seen incremental growth since launching with Attentive, highly recommend. **What do you dislike about Attentive?** Nothing I can think of, attentive has been incredible for our business needs. **What problems is Attentive solving and how is that benefiting you?** We needed a platform that allowed us to capture, nurture and convert customers in a more direct and measurable way. Attentive enables us to grow our SMS list strategically, segment effectively and personalise messaging. The benefit to us has been clear: higher conversion rates, list growth, highly engaged customers and improved customer lifetime value and stronger campaign attribution. SMS has become one of our highest performing channels ### 30. Dashboard and UX, with Improved Whiteglove Support **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda F. | Lifecycle Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Attentive?** Dashboard, UX, Whiteglove support has gotten better over the years. **What do you dislike about Attentive?** There is still things that could be more self-serve. Although some features have been updated, a lot is still required to submit a ticket for. **What problems is Attentive solving and how is that benefiting you?** Launching clinics on SMS, additional revenue stream ### 31. Outstanding Support and Innovation, but needs improvement in some out of the box features **Rating:** 4.5/5.0 stars **Reviewed by:** Caitlin E. | Retention Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Attentive?** The thing I like most about Attentive is their partnership and product roadmap. It's easy for brands to participate in exciting beta opportunities, and the platform is continually improving. It has stood out from other providers in terms of quality for years. **What do you dislike about Attentive?** My biggest struggle with Attentive is some of the out of the box availability to customize things like sign up forms, however I know they improve these features all the time. **What problems is Attentive solving and how is that benefiting you?** Attentive has the best SMS deliverability and most cutting edge tools for SMS. We frequently recommend it to our clients as best in class for list growth and user ID, as well as staying compliant with the most up to date opt in functionality. ### 32. Simplifies Campaigns for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Raymond M. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like that Attentive is easy to use and simple to set up a campaign. For small teams, it's a great product because we need something easy to implement when creating campaigns. The initial setup was fairly easy, and they helped us implement it and get it set up. **What do you dislike about Attentive?** During the campaign process, if we need to duplicate a campaign, it asks us to recreate the buttons every single time, and then we could move on to the next step. It should really just copy it, really duplicate the last campaign without modifying any of the buttons. But it's not able to do that. So that's a problem. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to create marketing campaigns and automations. It's easy to implement and great for small teams. ### 33. Exceptional Customer Service with Effective Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Blake B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I love the amazing customer service Attentive provides, especially how our reps schedule appointments weekly, which is incredibly helpful. I also appreciate that I have live people I can contact whenever there is a problem. It's a major plus to have someone who specifically knows our brand and can offer recommendations, saving me countless hours compared to reaching out to chatbots or overseas support. The initial setup was very easy with the help of our reps. **What do you dislike about Attentive?** Classes on how to use it and understand the vocabulary of their platforms could improve some. More beginner level classes. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for automatically flowing our marketing journeys and appreciate having a live person who knows our brand for support, which saves me time compared to other platforms. ### 34. Clear UX, Easy Onboarding, Minor Feature Gaps **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** I find Attentive very clear to understand, which is really nice. I guess the user experience is good, and onboarding was very smooth. The setup was extremely easy, so that was definitely a plus. **What do you dislike about Attentive?** At the moment, I'm realizing that Attentive's interest text messages are not excluding products that are out of stock. So individuals are having conversations with themselves since we have no dedicated individual getting notifications. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for automation flows and customer journey improvements. ### 35. Reliable SMS and Email Platform with Great Support and Strong Compliance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Attentive does exactly what you'd expect from a leading SMS platform. Their SMS tools are powerful and easy to use, and we've seen great engagement from our campaigns. What really stands out is their customer support, which is responsive, knowledgeable, and genuinely helpful. We also appreciate how seriously they take compliance. They adhere to GDPR and other regulations very strictly, which ensures that we stay compliant. The platform is easy to integrate with Shopify stores and it's pretty straightforward to get started. Their customer success team will ensure your subscriber base is warmed up before you start using it properly. **What do you dislike about Attentive?** The email solution isn't the most intuitive at first. The interface can take some time to get used to, and certain workflows aren’t as streamlined as we'd like. That said, once you get familiar with it, it performs well and integrates nicely with the rest of the platform. It is not possible to export or import data without the help of the account manager/customer support team, but every request is treated quickly. **What problems is Attentive solving and how is that benefiting you?** We use Attentive for all of our retail and B2B marketing communications. We schedule campaigns and have various automated journeys constantly running. ### 36. Effective SMS Platform with Room for More Innovations **Rating:** 3.5/5.0 stars **Reviewed by:** Alora B. **Reviewed Date:** February 16, 2026 **What do you like best about Attentive?** I really appreciate our excellent customer success manager and the new AI capabilities. The easy-to-use UX is also a big plus for me. These features help us customize our programming for better ROI, and overall, we're happy with the SMS and sign-up units that capture new audiences and send targeted promotions and messaging to returning audiences. The initial setup was easy. **What do you dislike about Attentive?** I think the design capabilities of the sign-up units could be more interactive and fresh, like being video-based. Also, AI isn't widely available in our plan for things like segmentation and journeys outside of the beta. We're not really interested in the copy abilities and would prefer to use it for strategy. It would be great if there were more cutting-edge policy workarounds for compliance barriers. I also wish there were new ways to build SMS lists outside of sign-up units. For example, Klaviyo works with Gatsby to funnel customers from Instagram to the lists, which is a cool feature for email, but isn't available to us for SMS because we're using Attentive. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us capture new customers and send targeted promotions to returning ones. The AI features and intuitive UX enhance programming customization for better ROI. ### 37. Cost Savings, Better Performance, and Great AI Options **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley D. | Head of Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love the cost savings we got from the transition as well as the performance improvements upon switching. The AI options are great and we've been really happy. **What do you dislike about Attentive?** I wish there was a quick view for how we were pacing to budget as well as an easier way to implement templates for shop by size or automatically bringing in the product on white images from PDP **What problems is Attentive solving and how is that benefiting you?** It improved ease of use and made integration much simpler for us. We had been running into deliverability issues, and our emails weren’t performing as well as they used to. After switching, we saw that turn around, and whenever we have a question, someone is available to help. ### 38. A power user's experience **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony C. | CRM Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** The ease of use, and implementation is fanastasic **What do you dislike about Attentive?** I wish there was a way to add more customization to messaging, automation and flows. **What problems is Attentive solving and how is that benefiting you?** People able to reach 100k plus people will the correct message at the most optimal times. ### 39. Strong Retention Channel for eCommerce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Attentive?** What I like best about Attentive is how seamlessly it turns SMS into a measurable revenue channel rather than just a messaging tool. It’s very eCommerce-focused, with strong list growth tools, high-converting popups, and automated flows like abandoned cart and post-purchase that are easy to set up and optimize. The Shopify integration is smooth, and the reporting makes it simple to track attributed revenue and campaign performance, which helps from a performance marketing standpoint. Overall, it’s been a reliable retention channel for driving incremental revenue alongside email. **What do you dislike about Attentive?** What I dislike about Attentive is mainly the pricing — it can get expensive pretty quickly as your list scales, especially compared to some newer SMS platforms. Customization on certain popups and flow logic can also feel a bit limited unless you involve their support team. Reporting is solid for revenue attribution, but I wish there was more flexibility for deeper analysis and exporting raw data. Overall it’s powerful, but cost and flexibility are the main areas where there’s room for improvement. **What problems is Attentive solving and how is that benefiting you?** Attentive solves the problem of turning SMS into a scalable, revenue-driving retention channel rather than just a communication tool. It helps us capture high-intent visitors through on-site list growth, automate key journeys like abandoned cart and post-purchase, and re-engage customers with targeted campaigns. From a performance marketing perspective, the biggest benefit is clear revenue attribution and strong conversion rates, which makes it easier to justify spend and optimize lifecycle marketing alongside email. ### 40. Efficient, Easy Messaging with Superb Sequence Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how easy it is to put together messages and that I can create a sequence of messages to follow up with customers. It helps me to efficiently message customers and takes care of the legal/regulation side for me without me having to think about it. Using Attentive saves me time and energy. I find it better than Klaviyo SMS, which we used in the past. **What do you dislike about Attentive?** I wish scheduling sign-up units was easier. When I do a sign-up unit swap for a set amount of time, the process is a little complicated and I wish it was streamlined more. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to efficiently message customers and handle legal regulations effortlessly. It's easy to create message sequences, saving me time and energy. ### 41. Great Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Shayna H. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** They have an incredible onboarding experience and let you trial before fully committing, which is incredibly helpful. They are friendly, always innovating, and trying new stuff. They also are so great at keeping up wioth sms legal rules and letting you know what you need to stay compliant. **What do you dislike about Attentive?** It's pretty expensive per text. We ROI but there are competitors that are cheaper. **What problems is Attentive solving and how is that benefiting you?** Adding another channel without having to add tons of extra manpower or work. Easy to use platofrm so we can review performance quickly. ### 42. User-Friendly Personalization with a Great AI Offering **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica D. | eCommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** It’s very user-friendly. It allows us to properly personalize our offering, and it also has a great AI offering. **What do you dislike about Attentive?** It’s expensive, and it doesn’t integrate with other apps. **What problems is Attentive solving and how is that benefiting you?** Getting information to the right customers at the right time. ### 43. Seamless Email and SMS Marketing with Intuitive Templates **Rating:** 4.0/5.0 stars **Reviewed by:** Aly G. | Marketing and Administrative Specialist , Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Attentive?** I use Attentive to write and send emails for our ecommerce brand, and it allows the team to send emails with velocity. We're no longer slowed down by slow-moving and unintuitive UIs. Our designer can quickly and easily create on-brand templates, and the handoff to marketing is very seamless. Attentive has the best template editor experience of all the platforms I've used. It loads quick, gives many different block options, allows for custom CSS for things like custom fonts, and overall provides everything my team needs to send out polished emails consistently. The integrated SMS marketing works very well and has been a great resource for campaigns. The initial setup was very smooth, and the Attentive rep was helpful in setting up our initial templates and migrating our list. **What do you dislike about Attentive?** I would love if the pre-built block and template options were extended. I mostly use custom built rows to compose our variety of emails, and having more options to pull from instead of starting from scratch would be very helpful. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to send emails quickly without dealing with slow, unintuitive UIs. It enables smooth designer-to-marketing handoff and offers a great template editor with custom CSS, enhancing our email campaigns. ### 44. Seamless Marketing Automation with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy W. **Reviewed Date:** February 13, 2026 **What do you like best about Attentive?** I like that Attentive is an easy-to-use but thorough software platform. I appreciate the easy and detailed reporting suite and the great support from the agents. The reporting suites and dashboards help me see the return on spend quickly and allow me to view which campaigns or segments are working, so I can fine-tune what I send. Regular meetings with my agent are valuable as they offer advice and help refine strategies, ensuring we don't waste money on inefficient sends. The transition from Klaviyo to Attentive was smooth, with no challenges, as Attentive handled most of the setup. I found the initial setup to be very easy since they did most of the work for us. **What do you dislike about Attentive?** I think being able to build custom reports that auto generate and send to you could be a good addition. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us generate more sales, reach out to prospects with new product news, and offers easy, detailed reporting. It helps fine-tune campaigns to avoid wasted spending, offers great support, and gives a better return on spend and deliverability than before. ### 45. Exceptional Customer Support with Robust AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Maddie G. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like the customer service and the account managers like Erica Brennwald and the customer success managers, people I work with every day, who provide solutions for us. They are very hands-on, and even if they're not available, such as Erica Brennwald, who is amazing, I can go to white glove or chat support and get immediate help. Everyone at Attentive wants you to succeed. **What do you dislike about Attentive?** I think sometimes the reporting still has issues, like the revenue data seems a lot off compared to what we see in GA. It can feel kind of inflated, which makes it tough to just use Attentive for building out different reports. Also, when creating campaigns using segments, I find it frustrating that clicking on a segment makes them all disappear, so I have to search repeatedly. Additionally, it's tough that no data from Attentive is being passed to Klaviyo. Klaviyo shares data with Attentive, but it would be a lot better if Attentive shared more data back. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to understand our customers better by building out segments and personalization with their AI services, helping us convert sign-ups to buyers. Their support team is hands-on, providing quick help and solutions, making it easier to build customer journeys. ### 46. Effortless SMS, Needs Email Enhancement **Rating:** 4.5/5.0 stars **Reviewed by:** Jeanne S. | Marketer **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for the brands I manage, and I love being able to send SMS blasts to consumers with ease and no complications. The user interface is simple and doesn't require a steep learning curve, which is great. There are also a ton of features that make planning automated and manual SMS easier. I find their quiet hours and AI feature for scheduling and segments particularly helpful. The AI approximates the best time to schedule a campaign, making planning much easier. The initial setup was also a breeze because the Attentive White Glove team handled most of it. **What do you dislike about Attentive?** I think their email needs work. It's just not as robust as the SMS. I def think it needs more features to be able to compete with the leading email provider. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to send SMS blasts easily, with a simple interface that doesn't require a steep learning curve. Features like quiet hours and AI scheduling make planning campaigns easier by approximating the best send times. ### 47. User-Friendly Interface with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Tim M. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I find the platform super user-friendly, making it easy for our team to get up and running quickly. There are many powerful editing tools for modern and engaging-looking emails. The email workflows have helped us move potential customers through the funnel from initial awareness to purchase. I enjoy the smart customizations that work well, allowing us to personalize emails once a contact has provided their name. The list segmentation also performs effectively. Additionally, Attentive offers more extensive features than Yotpo, enabling us to scale our email and marketing strategy and build our growth strategy. The initial setup was very easy, thanks to the helpful and attentive integration team who set up the initial emails and SMS workflows. **What do you dislike about Attentive?** The reporting and analytics could provide more insights and a more comprehensive overview of attribution of revenue, as this isn't always easy to interpret. Specifically, the attribution from SMS is somewhat difficult to interpret. SMS tends to drive fast clicks and conversions, so revenue may appear inflated or overly attributed to last-click engagement. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to manage email and SMS together, create sales promotions, and build workflows. It connects us with customers and enhances brand awareness, streamlining communication and funnel progression. It's user-friendly with powerful tools for engaging emails and supports list customizations and segmentation. ### 48. Reliable SMS Marketing with Intuitive Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Monique D. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like that Attentive is very reliable and the interface is really easy to use. The ability to capture people's viewed product events and abandoned cart events is really great and much better than other tools I've used in the past. I also really like the pop-ups—they're far better than most other pop-ups I've used, whether it's Klaviyo or other tools. I really appreciate the patented opt-in feature that doesn't require a reply on mobile devices. Lastly, I think the white glove team is great. **What do you dislike about Attentive?** I think I would love a little bit more customization on the pop ups. I think, you know, letting the design to be a little bit more unique. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us collect leads for email and SMS, batch send texts, and capture product views and cart abandonment effectively. It's reliable, easy to use, and integrates well with Klaviyo and Shopify for enhanced segmentation and opt-in features. ### 49. Optimized SMS Reach with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** emeric F. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like that Attentive helps drive more opt-ins and incremental revenue for us. My first impressions are good overall, and I am really impressed with the great opt-in rate. The flows seem to work well, which is important as it allows us to grow our database and eventually convert customers even if they initially don't convert on the first click. Additionally, Attentive has a smart way to deliver messages based on each customer's shopping behavior, which means messages are sent at the optimal time when they are most likely to be interested in shopping. I found the initial setup quite easy, as it was done in just a few hours. **What do you dislike about Attentive?** I would say the upload of new customers from our own database. It should let the client upload, as at the moment Attentive needs to do that for you. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to drive more opt-ins, increasing our database for later conversions and driving incremental revenue. Its smart messaging delivers at optimal times based on customer behavior. ### 50. User-Friendly UI with Strong Support, Minor Segment Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly D. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like that the UI of Attentive is really friendly and easy to navigate. Setting up flows and messages was pretty straightforward, which was a big plus for us. The flows provided our customers with consistent touchpoints throughout their purchasing journey with Uqora. **What do you dislike about Attentive?** We had some issues with segments. We used branches in our flows, where they branched out to different segments, and there were several months where these segments weren't working. I reached out to the white glove support team and the engineers investigated this for a month or two, and were able to fix the bug. However, this caused hundreds of customers to receive the wrong message, or no message at all, for that duration. It'd be great if Attentive could understand which individual items make up the components of the bundled SKU. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to communicate with our customers, send automated messages, and track their responses, providing consistent touchpoints throughout their purchasing journey. ## Attentive Discussions - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote - [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+04%3A31%3A39+-0500&secure%5Bsession_id%5D=f760c196-e5ab-40bc-bd17-b835338bf571&secure%5Btoken%5D=ac711c9fcc05e9c58919297915cf0ffc6d56b71515e80375967c090b5176cf70&format=llm_user) ## Attentive Integrations - 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[Wonderment](https://www.g2.com/products/wonderment/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Wunderkind](https://www.g2.com/products/wunderkind/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Attentive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Attentive Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,663 reviews) - [Postscript](https://www.g2.com/products/postscript/reviews) - 4.8/5.0 (155 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,312 reviews)