--- title: Stay AI Reviews meta_title: 'Stay AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Stay AI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9 scale: '5' date_modified: '2026-09-02' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Stay AI Reviews **Vendor:** Stay AI **Category:** [Subscription Management Software](https://www.g2.com/categories/subscription-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 9 ## About Stay AI Stay AI is the most comprehensive solution designed to unlock the full potential of your subscription and retention program. By leveraging the power of AI, Stay brings vital data to the surface so you can move from guesswork to clarity. Know why customers cancel, why they keep their subscriptions, and what touchpoints are critical to decrease churn and increasing LTV across the customer lifecycle. Stay AI was selected as one of the few subscription tools to partner with Shopify on the early release of Shopify Account Extensions in the Winter Editions 2024! ## Stay AI Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **top-notch features** and exceptional customer service of Stay AI, boosting their business success. (2 reviews) - Users appreciate the **exceptional subscription management** features and constant innovation from Stay AI's dedicated team. (2 reviews) - Users rave about the **exceptional customer support** from Stay AI, enhancing satisfaction and ensuring seamless operations. (1 reviews) - Users commend the **supportive CSM team** of Stay AI for their helpful assistance with brand-related needs. (1 reviews) - Users commend the **intuitive and user-friendly interface** of Stay AI, enhancing operational efficiency and user satisfaction. (1 reviews) - Easy Integrations (1 reviews) - Easy Management (1 reviews) - Efficiency Improvement (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users find the **reporting issues** with Stay AI diminish clarity and usefulness in the dashboard functionality. (1 reviews) ## Stay AI Reviews ### 1. Stay AI Makes Shopify Subscription Management Simple and Customer-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Director of Digital Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 30, 2026 **What do you like best about Stay AI?** What I like best about Stay AI is how it makes subscription management feel simple and flexible without adding a lot of operational overhead. It’s easy to set up, but more importantly, it actually gives customers control over their subscriptions in a way that reduces support tickets and churn. Things like skipping, pausing, or adjusting orders are intuitive for the customer, which takes pressure off the team and keeps the experience smooth. I also like how well it integrates with Shopify, so subscription data doesn’t feel separate from the rest of the business. It keeps everything connected in one ecosystem, which makes reporting and customer visibility a lot easier. **What do you dislike about Stay AI?** What I dislike about Stay AI is that while it’s generally easy for customers to use, some of the backend configuration can feel a bit rigid or less intuitive than I’d like. Certain subscription rules or flows take more tweaking than expected, and it can take some trial and error to get everything behaving exactly how we want. It works well once it’s dialed in, but the setup and edge cases can feel a little less straightforward than the rest of the Shopify ecosystem. **What problems is Stay AI solving and how is that benefiting you?** What Stay AI is solving for me is the complexity and friction that usually comes with managing subscriptions in ecommerce. Instead of subscriptions feeling like a separate, clunky system, it brings everything into a more streamlined experience where customers can easily manage their own orders, whether that’s skipping, pausing, or adjusting frequency. That reduces a lot of manual support work and cuts down on churn caused by frustration or confusion. ### 2. Easy Subscription Management, but Reporting Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Kylee H. | Social Media Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 09, 2026 **What do you like best about Stay AI?** I like that customers can easily manage their subscriptions and that it is also easy for me and my team to manage **What do you dislike about Stay AI?** There are limitations in reporting/analytics on Stay. It can show churn rate by day but I had to manually calculate churn rate by month. It was also difficult to filter subscribers by product. **What problems is Stay AI solving and how is that benefiting you?** Stay helps me to manage my DTC subscription service and it allows customers to easily manage their own subscriptions ### 3. Great CSM Team That Truly Supports My Brand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about Stay AI?** I think the CSM team is great, and they’ve been very helpful in supporting my brand. **What do you dislike about Stay AI?** The dashboard and reporting features could be improved to make them clearer and more useful. **What problems is Stay AI solving and how is that benefiting you?** We’re working to increase our retention rate, and some features—like the punch card—have really helped. ### 4. Great App That Powers 99% of Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Co-Founder & CMO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 30, 2024 **What do you like best about Stay AI?** They're constantly thinking about ways to improve a subscriber's experience and we have a great line of communication with the team. **What do you dislike about Stay AI?** Any concerns we've ever had have always been addressed quickly so at the moment there's nothing I can really dislike. **What problems is Stay AI solving and how is that benefiting you?** We are a subscription box so virtually all of our business relies on Stay. Approaching 8 figures in ARR and Stay has been able to support our growth with zero issues. We're able to grow and deliver a great subscription without worrying about the backend tech or having to spend time fixing things so we can focus on growing the business. ### 5. Great product, great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 07, 2024 **What do you like best about Stay AI?** Stay.ai offers cutting-edge solutions that have truly transformed our operations. Their platform is intuitive, user-friendly, and remarkably efficient.

One of the standout features is their advanced analytics, which provided us with invaluable insights into our customers' preferences and behaviors. This has allowed us to personalize our services like never before, leading to increased customer satisfaction and loyalty. The seamless integration with our existing systems made the transition smooth and hassle-free.

The team at Stay.ai deserves special mention for their outstanding customer support. They were responsive, knowledgeable, and went above and beyond to ensure we maximized the benefits of their platform. Their commitment to our success was evident from day one. **What do you dislike about Stay AI?** Nothing really. I am very satisfied with the product and the customer support. **What problems is Stay AI solving and how is that benefiting you?** Retaining more subscribers ### 6. So glad we found Stay Ai! **Rating:** 5.0/5.0 stars **Reviewed by:** Juan N. | Director of Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 06, 2024 **What do you like best about Stay AI?** I think the features and customer service they offer is top notch! We switched our Shopify Store subscriptions over from another provider to Stay Ai and are extremely happy we did! **What do you dislike about Stay AI?** Honestly, nothing comes to mind. We did have to educate a few customers on how to access their portal, but that was more about our customers not being the most tech savvy. **What problems is Stay AI solving and how is that benefiting you?** It has increased our average order value, and their subscription dashboard makes managing subscriptions so easy. We have received great feedback from our customers! ### 7. Best Subscription software on Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian F. | Marketing Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 09, 2024 **What do you like best about Stay AI?** Easy to manage, the support team is very helpful, and they are always striving to innovate and improve both our experience and our customers' experiences. **What do you dislike about Stay AI?** Nothing about what i can think at this moment. All good. **What problems is Stay AI solving and how is that benefiting you?** Through Stay.ai, we are able to offer a subscription feature to customers for all our supplements. ### 8. Incredible Software and Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 02, 2024 **What do you like best about Stay AI?** They have the best features and team. They're constantly innovating and have an exceptional CEO who is extremely good at building subscription products that help brands grow. **What do you dislike about Stay AI?** Nothing comes to mind. They have been really helpful with any issues come up! **What problems is Stay AI solving and how is that benefiting you?** Stay helps us grow our subscriber base and then retain those customers for a long time. As we all know, LTV is so important and Stay helps us get great numbers! ### 9. Subscription **Rating:** 5.0/5.0 stars **Reviewed by:** She I. | CSA, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 17, 2024 **What do you like best about Stay AI?** It shows you everything! From order history to history itself. All traces are visible. **What do you dislike about Stay AI?** It's color. Pink doesn't really suit the purpose of StayAI **What problems is Stay AI solving and how is that benefiting you?** Subscription Management: The traceability of all the actions done by the client and system are easily accessible. Making it very convenient. - [View Stay AI pricing details and edition comparison](https://www.g2.com/products/stay-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+16%3A08%3A33+-0500&secure%5Bsession_id%5D=26c429c1-3191-4e54-8c70-8e4f97b90633&secure%5Btoken%5D=b6fcf6d800c5affd67e926e18a2da5d88f63ad8cb7930abd54d1765dc3769bd0&format=llm_user) ## Stay AI Features **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles - Sales Tax Management - Alerts/Notifications - Customizable Reports **Pricing** - Standard Price - Discounts - Optimization **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types - Recurring/Subscription Billing **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Accounting Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Billing & Invoicing - Data Visualization - Customizable Fields - Revenue Recognition - Cancellation Management - Real-Time Data - Search/Filter - Summary Reports - Contact Database - CRM - Customer Profiles - Generative AI - Client Portal - API - Customer Database - Access Controls/Permissions - Tax Management - ACH Payment Processing - Usage Tracking/Analytics - Data Import/Export - Product Catalog - Discount Management - Revenue Management - Invoice Management - Reporting & Statistics - Customizable Branding - Billing Rate Management - Customizable Templates - AI Copilot - Real-Time Analytics - Multi-Currency - Invoice Processing - Self Service Portal - Subscription Plan Management - Order Management - Customer Accounts - Activity Dashboard - Real-Time Reporting - Credit Card Processing - Reminders - Dunning Management - Subscription Management - Enrollments/Onboarding ## Top Stay AI Alternatives - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (4,132 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (974 reviews)