Rejoiner Reviews & Product Details

The cart abandonment email series is excellent, especially with its product recommendations and additional features. I appreciate the service model, which includes access to copywriters, designers, and other professionals. If you don't have an in-house marketing team, this solution is ideal. The lifecycle campaign series are also outstanding. Review collected by and hosted on G2.com.

The pricing feels somewhat steep, which could make it challenging for small businesses or startups operating on tight budgets. Additionally, I find the analytics tools to be not particularly user-friendly. Review collected by and hosted on G2.com.

The platform offered by Rejoiner turns out to be a very user-friendly solution.Our e-commerce and marketing teams can easily create broadcasts without having to know any code. Overall usability is improved by the system's user-friendly interface and superior reporting capabilities.

The platform demonstrates their dedication to providing exceptional service by promptly attending to queries and accepting new requests. Our experience with Rejoiner is greatly enhanced by the team's proactive measures to guarantee our efficiency with emails and trips. Review collected by and hosted on G2.com.

I have no complaints about this tool, so I have nothing to say here. Review collected by and hosted on G2.com.

Rejoiners platform is intuitive and allows our marketers and ecom team to easily build broadcasts without the need for coding. Reporting analytics are accessible and allow our team to visualise performance. But above all, it is Mike and his teams customer service that is second to none! While our company is Australia-based, the AU-US time difference is never noticed, with Mike always replying to our queries or requests quickly. The Rejoiner team are truly an extension of our digital team and have been fundamental to growing our revenue online, supporting new projects and recommending optimisations for our digital comms. Review collected by and hosted on G2.com.

There is really nothing to note here- the occassional issues are few and far between (and always handled promptly). Review collected by and hosted on G2.com.

Rejoiner has made a major positive impact on our business. The system is easy to navigate and use and reporting is above standard. If there is ever an issue, they are quick to reply and help. Mike has been an amazing help with the more technical side of things, allowing myself to focus on other important aspects of our business instead of trying to figure it out on my own. Review collected by and hosted on G2.com.

The only downside would be that if we try to send out an email last minute, sometimes it doesn't get dispersed right away. However, the Rejoiner team has been very helpful explaining as to why this happens and has helped us to avoid this issue in the future. Review collected by and hosted on G2.com.

Without a doubt, my favorite part about the Rejoiner relationship is your direct communication with their team. Mike, Greg and everyone else on Team Rejoiner have not only been a joy to work with, but are incredibly responsive to any requests or issues. There are no extraneous levels of staff to speak through, which makes the integration and operation phases of working here a breeze. Review collected by and hosted on G2.com.

Pulling certain ad-hoc performance reports can be slightly cumbersome. Review collected by and hosted on G2.com.

The tool is extremely powerful. The ability to run simple email campaigns through more complicated branching and split A/B testing is game changing. Better than that is the support. I don't want to use and over used term, but Mike and the team provide truly best-in-class support and that makes all the difference. Review collected by and hosted on G2.com.

Haven't found any downsides at this point. Review collected by and hosted on G2.com.

I'm not really sure what we would have done without Rejoiner these past 2.5 years as a business. We have leaned heavily on them for their incredibly easy-to-use platform and team of experts. Their team truly feels like an extension of our own. They always get back to us immediately, provide thoughtful and data-driven solutions to our problems, and have built out custom capabilities when we need them. I have learned so much about email as a marketing tool throughout my time working with them, and it has notably helped us grow our business. There's no other team out there like Rejoiner. Review collected by and hosted on G2.com.

There have been some minor features I have shared feedback that I believed would help improve the user experience. An example is adding descriptive labels to provide the definition of Reporting items in their dashboard so that my less familiar colleageus can access our Reporting themselves and have a full understanding of the metrics. However, whenever I've shared suggestions for improvements, the Rejoiner team gets to work and puts these features into dev. It's so refreshing to have an external team hear our suggestions and then implement them quickly. Review collected by and hosted on G2.com.

Rejoiner is an overall excellent email marketing platform. The drag and drop email builder, in particular, is quite nice and I actually enjoy using it. It is much more flexible and robust than similar email builders on the market. Working with the Rejoiner team has, similarly, been a great experience. They are quick to respond to questions or new requests and their work has been top-notch across the board. The integration with our eCommerce platform has made it easy to build out a comprehensive email marketing plan with multiple journeys that are fully automated which takes a huge burden off my shoulders. Again, the Rejoiner team was instrumental in making this work and has been incredibly helpful every step of the way. I have used other email marketing platforms including the ever-present HubSpot. While HubSpot might have some additional features that Rejoiner lacks, I can say from experience that Rejoiner is a much more pleasant platform to work with. Review collected by and hosted on G2.com.

There's not much to dislike. Rejoiner does was it says on the tin. There are some times where the user interface can be a little sluggish or an email can be slow to load, but those are minor quibbles. Review collected by and hosted on G2.com.

Rejoiner helps us to optimize our email channel. Always a vital channel for the business, we needed help to streamline data sources from multiple touch-points into a platform that delivered the complete life-cycle overview. They support strategic and segmented insights, creative execution, and deployment.

Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Review collected by and hosted on G2.com.

There is nothing to note here from the team. There is a time difference based on geography, but this is never an issue; the team is always available and supportive. We are always learning what works for us as a business and improving, and Rejoiner is a crucial support partner. Review collected by and hosted on G2.com.

The Rejoiner team takes the time to understand our business metrics and run the email channel like business owners.

They need very little guidance and input from myself running the channel end to end, delivering consistent results month over month. Review collected by and hosted on G2.com.

No call-outs here, as a small scrappy start-up, they have been additive to my channel mix. They have even stepped up to assist in connecting email to SMS via zapier. Review collected by and hosted on G2.com.